Sophia Fink

IDR is seeking a Systems Administrator - Operations Engineering to join one of our top clients for a remote opportunity. This role involves managing and automating infrastructure components within a global cloud environment, ensuring high availability, and collaborating closely with engineering teams to optimize platform performance. It offers an exciting chance to work at the core of a scalable SaaS platform supporting millions of users.

Position Overview for the Systems Administrator - Operations Engineering:

• Responsible for administration and operations of the cloud infrastructure supporting a high-traffic SaaS platform.
• Develop automation tools in Python, Bash, and JavaScript to streamline manual tasks and improve maintenance processes.
• Drive enhancements for large scale automation projects, including patching, provisioning, and troubleshooting.
• Support the deployment and readiness of new products and services through testing, training, and design reviews.
• Proactively address incidents using systems administration and networking knowledge, and participate in root cause analysis.

Requirements for the Systems Administrator - Operations Engineering:

• 3-6 years of experience in systems administration and automation.
• Strong proficiency with Ansible and Linux server management.
• Experience with scripting languages such as Python and JavaScript.
• Background in server patching, infrastructure automation, and managing enterprise infrastructure.
• Ability to troubleshoot complex systems issues including database backups, restorations, and migrations.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Customer Support Specialist to join one of our top clients for an on-site opportunity in Lexington, KY. This role involves providing exceptional customer service in a fast-paced call center environment, supporting corporate lodging and travel arrangements for clients and their employees.

Position Overview for the Customer Support Specialist :

• Manage inbound and outbound calls to assist customers with hotel reservations, modifications, check-ins, and lodging issues
• Input reservation data accurately into proprietary systems to meet client needs
• Troubleshoot and resolve customer issues over the phone efficiently
• Collaborate with team leads and supervisors to ensure high-quality service and timely completion of duties
• Support corporate clients in coordinating hotel accommodations for various travel needs

Requirements for the Customer Support Specialist :

• High School Diploma or GED
• 6 months or more of call center experience preferred
• 1 year of customer service experience
• Problem-solving skills
• Excellent written and oral communication skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite 

IDR is seeking a strong Firmware Embedded Software Engineer to join one of our top clients for an opportunity in Loveland, CO. This role involves developing and maintaining embedded software in a cutting-edge R&D environment within the industry focused on water quality solutions. The position offers the chance to work with advanced technology in a collaborative global setting. This position is 4-5 days a week onsite. Its a contract to start with potential for permanent placement in the future.

Position Overview for the Firmware Embedded Software Engineer:

• Develop and maintain embedded firmware using C++ and C for microcontrollers and various platforms including Linux, RTOS, and bare metal
• Modify and extend existing codebases to meet evolving requirements
• Implement and maintain CI/CD practices and unit testing procedures
• Read hardware schematics and code to low-level hardware interfaces
• Collaborate within a large, state-of-the-art R&D facility as part of a global network

Requirements for the Firmware Embedded Software Engineer:

• Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field
• 3–5+ years of experience in C++ user-space development and C (or embedded C) programming
• 3–5+ years of experience with 32-bit microcontrollers and embedded platforms (Linux, RTOS, and bare metal)
• Strong understanding of computer architecture, memory technologies, and build processes
• Ability to read hardware schematics and code to low-level hardware interfaces

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

 #LI-Hybrid pay transparency: 70-85/hr W2 based on experience   

IDR is seeking a IT Program Manager (Healthcare) to join one of our top clients for a Direct Hire opportunity in the Dallas, TX area.

Overview:

The IT Program Manager oversees end-to-end delivery of strategic clinical initiatives across assigned service lines, ensuring programs achieve targeted business outcomes. Partnering closely with Portfolio Owners, this role bridges strategy and execution—guiding teams from ideation through implementation, operational support, and KPI measurement.

Requirements for the IT Program Manager (Healthcare):

• 8+ years of large scale and complex project implementation exp focused on clinical solutions within healthcare. 
• 6+ years of experience with Cerner (now Oracle Health)
• 2+ years of strategic program management exp, managing multiple projects simultaneously. 
• Expertise in EHR systems is a must

What's in it for you?

• Competitive hourly rate

• Opportunity to work with a leading healthcare organization • Flexible schedule, with remote work options after initial 3-month period

Why IDR?

• 20+ years of proven industry experience in 4 major markets

• Employee Stock Ownership Program • Dedicated Engagement Manager committed to your success #LI-Onsite

IDR is seeking a Senior Project Manager to join one of our top clients for a remote + travel opportunity. This role involves leading the planning, execution, and delivery of complex projects within a dynamic, technology-driven environment. The company is a leader in the IT and technology consulting industry, focusing on innovative solutions and client success.

Position Overview for the Senior Project Manager:

• Lead the planning, execution, and successful delivery of multiple medium-to-large, data center/infrastructure projects and deployments from initiation through closure.
• Manage project scope, schedules, budgets, resources, risks, and deliverables to ensure projects remain on time, within budget, and aligned with customer expectations.
• Coordinate cross-functional teams, third-party vendors, and stakeholders to drive project execution and achieve business objectives.
• Proactively identify, mitigate, and resolve project risks and issues while providing regular status updates and escalating critical concerns as needed.
• Maintain accountability for project documentation, reporting, invoicing, client sign-offs, and overall project governance throughout the project lifecycle.
• Mentor and coach Project Managers and Coordinators, driving continuous improvement, project recovery efforts, and best-practice adoption across the organization.

Requirements for the Senior Project Manager:

• Bachelor’s degree preferred. Minimum 7-10 years’ experience in Project Management within the IT industry.
• Proficiency in Microsoft Word, Excel, and Project. PMP certification is a plus.
• Experience working on datacenter/infrastructure deployments or similar projects. 
• Experience with Salesforce is a plus.
• Legally eligible to work in the United States.
• Expert knowledge of project management principles, methodologies, tools, and best practices.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-remote

IDR is seeking a Data Engineer (Databricks SME) to join one of our top clients for a remote opportunity. This role involves designing and implementing scalable data solutions, supporting AI-ready data processing, and collaborating with cross-functional teams to enable data-driven decision-making.

Position Overview for the Data Engineer (DatabricksSME):

• Assist in developing modern data pipelines and architectures to support analytics and machine learning initiatives.
• Collaborate with stakeholders to translate business requirements into technical data solutions.
• Support data governance, transformation, and integration efforts in a cloud environment, primarily using Azure Databricks.
• Develop and monitor metrics for data quality and system performance.
• Contribute to evolving enterprise data strategies and best practices.

Requirements for the Data Engineer (Databricks SME):

• 5+ years of experience in data engineering and/or data warehousing.
• 4+ years of hands-on experience with Azure Databricks.
• Experience supporting AI-ready data solutions, including data preparation and transformation for analytics, machine learning, and generative AI.
• Proficiency in Python for data-related tasks and system integration.
• Mastery of TSQL and ANSI SQL, with experience using version control platforms like Git.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
• pay transparency: 105-115k/year in USA or 145-165k/year in Ontario, CAN
• #LI-Remote  

IDR is seeking an Inventory Administrator to join one of our top clients for an opportunity in Bolingbrook, IL. This role involves coordinating parcel shipments, managing proof of deliveries, and ensuring prompt resolution of delivery issues within a logistics and supply chain environment. It offers an excellent chance to contribute to a dynamic organization focused on efficient supply chain operations.

Position Overview for the Inventory Administrator:

• Perform activities related to collecting and submitting parcel shipment proof of deliveries (PODs).
• Submit address reroutes and track escalated POD submissions to ensure timely resolution of guest escalations.
• Assist guest services with parcel transportation issues and communicate delivery information to carriers.
• Manage shipment exceptions, prioritize shipments, and oversee expedited shipments to meet service standards.
• Support tracking shipments and managing daily exceptions to uphold delivery performance.

Requirements for the Inventory Administrator:

• Minimum 1 year of experience in a Logistics/Distribution/Supply Chain environment preferred.
• Working knowledge of SAP; comfortable learning new software.
• Strong analytical skills and proven experience managing vendors/carriers preferred.
• Excellent organization and follow-up skills, with the ability to handle multiple tasks.
• Proficiency in Microsoft Office, with advanced Excel and PowerPoint skills preferred.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a QA Automation Engineer to join one of our top clients for an opportunity in Memphis, TN. This role offers a chance to work within a fast-paced, Agile environment focused on cloud-based web applications. As part of the team, you will play a key role in ensuring the quality and reliability of innovative software solutions.

Position Overview for the QA Automation Engineer:

• Design, develop, and maintain test automation frameworks and scripts for UI using Selenium Java and for REST APIs using Rest Assured and TestNG.
• Build and implement SQL queries and validate databases using automation tools.
• Conduct automated and manual testing strategies for comprehensive end-to-end coverage.
• Perform hands-on testing of Microservices and REST APIs, including automation and integration testing.
• Collaborate with cross-functional teams to understand requirements and define test strategies.

Requirements for the QA Automation Engineer:

• 5-8 years of QA automation experience
• Proficiency with Selenium WebDriver + Java and API automation testing (Rest Assured / REST APIs / Postman)
• Experience developing test automation frameworks with TestNG and Cucumber
• Strong SQL/database validation skills, including writing queries and verifying backend data
• Familiarity with Agile QA, CI/CD tools (Jira/Confluence, Bamboo/Git/Stash), and Scrum environment experience

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Technical Support Specialist to join one of our top clients for an opportunity in Memphis, TN. This role supports end-users across a large organization by providing first- and second-tier technical assistance for hardware and software issues on desktop computers. It is an excellent opportunity within a well-established organization in the healthcare sector.

Position Overview for the Technical Support Specialist

• Provide first-level and second-tier technical support for end-users regarding hardware and software issues.
• Troubleshoot and resolve hardware, software, and operating system problems.
• Collaborate with IT teams to escalate and resolve more complex technical incidents.
• Manage endpoint installations, configurations, and updates.
• Assist in maintaining inventory of hardware and peripherals while supporting special projects.

Requirements for the Technical Support Specialist:

• 3+ years of help desk support/engineering experience
• Experience troubleshooting hardware/software and operating systems issues in Windows environment
• Microsoft Azure AD environment experience
• Experience supporting O365 applications
• Strong communication skills and ability to support users in a fast-paced help desk environment

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite