Sophia Fink

IDR is seeking a  Accounts Receivable Specialist  to join one of our top clients in Carlsbad, Ca. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Accounts Receivable Specialist : The Accounts Receivable Specialist is responsible for maintaining the day-to-day accounts receivable operations of a rapidly growing company in a fast-paced environment. This position will report to the Accounting Manager and will work with a variety of internal and external stakeholders to achieve department, company, and personal goals. Required Skills for the Accounts Receivable Specialist:

• 3+ years of experience in an Account Receivable position
• Strong experience with NetSuite
• Strong Excel/Microsoft Office skills

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid  

IDR is seeking a 2nd Shift Test Technician to join one of our top clients for an opportunity in Suwanee, Georgia. This role is ideal for individuals with a background in HVAC installation and repair, focusing on laboratory testing of HVAC products within a manufacturing or engineering environment. The company specializes in developing and testing commercial and residential HVAC equipment, emphasizing stability and regular hours without on-call requirements.

Position Overview for the Test Technician:

• Conduct laboratory tests on commercial and residential HVAC products to support product engineering.
• Prepare and modify testing equipment and units as directed by the engineering team.
• Use mechanical, electrical, and troubleshooting skills to set up and maintain testing chambers and related equipment.
• Perform refrigerant charging, recovery, and troubleshooting to ensure testing accuracy.
• Maintain documentation of testing activities and ensure equipment functionality and safety.

Requirements for the Test Technician:

• High school diploma or equivalent required.
• At least 1 year of technical school or other post-secondary training required.
• 1+ years of HVAC installation and repair experience required.
• Brazing skills required.
• EPA Section 608 refrigerant handling certification required.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#Li-Onsite

IDR is seeking a Service Desk Analyst to join one of our top clients for an opportunity in Fort Worth, TX. This role involves providing frontline technical support to employees and contractors, addressing hardware, software, connectivity, and peripheral issues while ensuring excellent customer service. It offers a chance to work within a dynamic IT environment focused on delivering efficient solutions and process improvements.

Position Overview for the Service Desk Analyst:

• Provides frontline technical support to employees and contractors, resolving hardware, software, connectivity, and peripheral issues.
• Manages support tickets through resolution, maintaining accurate documentation and proactive updates.
• Collaborates with IT teams, stakeholders, and executives to deliver professional customer service.
• Creates and maintains Service Desk processes, procedures, and troubleshooting documentation.
• Identifies opportunities to improve Service Desk efficiency, quality, and effectiveness through innovative solutions.

Requirements for the Service Desk Analyst:

• Strong customer service and communication skills.
• Experience working with Microsoft business applications and Windows operating systems.
• Basic troubleshooting skills including password resets and account access.
• Knowledge of VPN and Citrix support.
• Experience supporting users via phone, walk-ins, voicemail, self-service portal, and chat.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Technical Product Owner to join one of our top clients for a remote opportunity. This role involves leading AI-driven product lifecycle management within an innovative engineering environment focused on AI-native solutions. The successful candidate will collaborate closely with stakeholders and technical teams to translate complex business needs into technical requirements and validate AI-generated artifacts throughout the development process.

Position Overview for the Technical Product Owner :

• Lead discovery and requirements gathering for assigned initiatives by collaborating with business stakeholders and subject matter experts.
• Translate business and operational requirements into detailed technical specifications, including epics, user stories, acceptance criteria, and process diagrams.
• Manage AI-assisted tools to generate and validate requirements artifacts, ensuring accuracy, completeness, and business rule alignment.
• Maintain the product backlog, ensuring continuous refinement and prioritization of work items for new feature development and technical sustainability.
• Partner with engineering teams on complex integration decisions, technical feasibility assessments, and solution design.

Requirements for the Technical Product Owner :

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent hands-on software development experience
• 3+ years of experience in technical product ownership, solutions analysis, or software engineering in an Agile environment
• Working knowledge of software development, architecture assessment, and evaluation of technical approaches
• Strong knowledge of REST APIs, relational database design, data modeling, and web application architecture
• Demonstrated experience as a primary author of user stories, acceptance criteria, and technical documentation

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Sr. Infrastructure VMWare Engineer to join one of our top clients for an opportunity in Atlanta, Georgia. This role involves designing, implementing, and supporting enterprise-grade virtualization and software-defined data center (SDDC) technologies. The position offers the chance to work with a leading organization in the technology and infrastructure sector.

Position Overview for the Sr. Infrastructure VMWare Engineer:

• Design, deploy, and maintain enterprise VMware vSphere clusters supporting critical workloads.
• Manage NSX-T network virtualization, micro-segmentation, and overlay networking.
• Deploy and configure Avi Service Engines, load balancing, and security policies.
• Automate infrastructure provisioning and support complex virtualization, networking, and load-balancing issues.
• Ensure high availability, security, and optimal performance of virtualization infrastructure.

Requirements for the Sr. Infrastructure VMWare Engineer:

• 5+ years of experience in enterprise infrastructure engineering focusing on VMware technologies.
• Hands-on experience with VMware NSX-T architecture, distributed firewalls, and NSX edge services.
• Practical experience configuring VMware Avi Service Engines, virtual services, and traffic rules.
• Strong understanding of TCP/IP, routing (BGP), VLANs, VXLAN/GENEVE overlay networks, and network security.
• Proficiency with automation tools such as PowerCLI, Ansible, or Terraform.

What's in it for you?

• A remote opportunity with most responsibilities able to be completed remotely, with occasional onsite requirements.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an IT Helpdesk Support Technician to join one of our top clients in St. Joseph, MI. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the IT Helpdesk Support Technician: Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor’s degree in any field but a firm interest and/or background in IT. This role will require excellent soft skills and will be focused on customer service. In this position you will be internal support for over 700 locations across the country. This will consist of password resets, network troubleshooting, printer/network installs, basic end user connectivity and software support. This will be on a team of around 15 – 20 other Level 1 Helpdesk Technicians.  Senior managers like to promote from within and this is the first place they look – there is plenty of potential for upward advancement! Required Skills for the IT Helpdesk Support Technician:

• 1+ years of experience within an IT Support role (Network/Hardware)
• Customer-service oriented mindset - Excellent Communication Skills is a must!
• Proficient experience with Microsoft Office 365
• Basic Troubleshooting skills (IE: Password Resets, printer installs & troubleshooting, end user connectivity support, network troubleshooting, etc.)
• Bachelor’s Degree

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite 

IDR is seeking a Technical Customer Service Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This is a contract to hire* position; fully onsite in Suwanee, GA paying $18/hr W2. 

Position Overview for the Technical Customer Service Advisor

• Receive inbound inquiries regarding products and services
• Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed
• Investigate and resolve a variety of technical and non-technical inquiries
• Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status

Required Skills for the Technical Customer Service Advisor:

• 1+ years of professional experience working in a Call Center or customer service
• 1+ years of professional experience, troubleshooting, tech support, or help desk
• Ability to handle customer request via phone calls, chat sessions and emails
• Successful background taking 60+ inbound calls per day
• Excellent communication skills and high level of professionalism
• High Technical Aptitude, troubleshooting experience

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-Onsite

IDR is seeking an IPTV Design Engineer to join one of our top clients for an opportunity in New York City. This role involves the design and engineering of IPTV solutions supporting complex AV and event environments, focusing on scalable, supportable digital networks for high-profile spaces.

Position Overview for the IPTV Design Engineer:

• The IPTV Design Engineer will provide dedicated IPTV expertise for the unique requirements of the project location.
• This individual will represent the program’s IPTV design and functional requirements while working alongside the existing corporate IPTV engineer.
• The role will help ensure the IPTV solution aligns with the broader organizational IPTV architecture.
• Responsibilities include participating in design reviews, technology evaluations, testing, documentation, and planning.
• Coordinate dependencies with AV, network, security, and deployment teams to ensure effective operations post-deployment.

Requirements for the IPTV Design Engineer:

• Deep, specialized IPTV engineering and design experience.
• Experience designing IPTV solutions for enterprise, broadcast, event, or other complex environments.
• Knowledge of IPTV architecture, distribution, endpoints, content delivery, monitoring, and operational support.
• Experience coordinating IPTV requirements with AV-over-IP networks and enterprise infrastructure.
• Strong documentation and cross-functional communication skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

IDR is seeking a Senior Strategic Sourcing Manager (Marketing-focused) to join one of our top clients for a remote opportunity. This role involves leading strategic sourcing initiatives with a focus on marketing vendor categories within a dynamic financial organization.

Position Overview for the Senior Strategic Sourcing Manager (Marketing-focused):

• Responsible for executing complex RFX events, including RFPs, RFQs, and RFIs, within the marketing procurement space.
• Lead strategic contract negotiations and drafting to optimize vendor relationships and procurement efficiency.
• Manage marketing-specific vendor categories, ensuring alignment with organizational goals.
• Collaborate with cross-functional teams and influence C-suite stakeholders to achieve sourcing objectives.
• Support the organization’s investment in innovative solutions by providing procurement expertise and cost-saving strategies.

Requirements for the Senior Strategic Sourcing Manager (Marketing-focused):

• Bachelor’s Degree in Supply Chain Management, Business, Finance, or a related field
• 7 years of progressive experience in supply chain or strategic sourcing
• Experience executing complex RFX (RFP, RFQ, RFI) events
• Proven track record of leading cross-functional initiatives and influencing C-suite stakeholders
• Extensive experience specifically within the marketing sourcing category

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
• 57.61/hr W2
• #LI-Onsite