IDR is seeking an IT Support Technician to join one of our top clients in Salem, Oregon. This role offers a dynamic opportunity to provide frontline technical support and guidance in the planning, implementation, and ongoing operations of LANs and WANs. You will be instrumental in implementing end-user computing applications and devices for our client's medical groups, business partners, and employees. If you are eager to be part of a growing organization with a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the IT Support Technician:
Deliver frontline technical support for LAN and WAN operations, ensuring seamless implementation and maintenance.
Respond to service requests and incident tickets related to desktop hardware, providing solutions both remotely and onsite.
Manage add/move/change tickets, including the installation and configuration of new personal computers and equipment.
Collaborate with the National Service Desk to address and resolve technical issues efficiently.
Engage in continuous learning to stay updated with the latest technologies and best practices.
Required Skills for IT Support Technician:
Minimum of two years of professional experience in end-user computing and PC/workstation-based LAN applications.
High School Diploma or GED is required.
Proficiency in mobile devices, Windows, Lotus Notes, and Microsoft Office Suite.
Strong customer service skills with a focus on delivering exceptional support.
Preferred qualifications include a Bachelor's degree in computer science or IS, technical consulting experience, and Microsoft Certifications or A+ certification.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Onsite
Sr. Maintenance Reliability Manager
IDR is seeking a Sr. Maintenance Reliability Manager to join one of our top clients in Carrollton, GA. This role is perfect for a proactive, energetic, and people-oriented professional with a strong background in manufacturing. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Sr. Maintenance Reliability Manager:
Required Skills for Sr. Maintenance Reliability Manager:
IDR is seeking a Staff AWS Connect Developer to join one of our top clients in Denver, CO. This position is perfect for a technical expert with a strong background in AWS Connect architecture and development. If you're passionate about building scalable, integrated contact center solutions using the latest AWS technologies, and you're eager to work in a collaborative and innovative environment, apply today!
Position Overview/Responsibilities for the Staff AWS Connect Developer:Design and implement AWS Connect contact flows, including IVR menus, call routing, and backend integrations.
Configure AWS Connect instances, queues, phone numbers, and custom contact attributes based on business needs.
Develop Lambda functions (in JavaScript or C#) to support dynamic call routing, backend operations, and API-based integrations.
Create serverless solutions using AWS Lambda for data processing, database operations, and business logic execution within contact flows.
Integrate AWS Connect with services such as DynamoDB, S3, Lex, and other AWS tools to enhance performance and capabilities.
Set up and manage AWS API Gateway for exposing Lambda functions via RESTful APIs, including authentication, rate-limiting, and security configurations.
Monitor system performance using AWS CloudWatch; identify and implement optimizations for call flows, routing strategies, and scalability.
Document technical designs, code, deployment steps, and best practices to ensure repeatable and secure implementations.
Collaborate cross-functionally with developers, architects, product owners, and business stakeholders to gather requirements and deploy solutions.
Provide troubleshooting support and continuous improvements for AWS Connect infrastructure and custom Contact Control Panels (CCPs).
Stay up to date with the latest AWS Connect best practices, tools, and industry trends.
6+ years of experience in AWS Connect design, development, and implementation.
Deep expertise in AWS services including Lambda, DynamoDB, S3, IAM, CloudFormation, and CloudWatch.
Proficiency in JavaScript, Python, Java, or React.
Experience with IVR systems, telephony integrations, and advanced contact routing strategies.
Strong understanding of RESTful APIs, web services, and microservices architectures.
Excellent troubleshooting skills and ability to debug complex cloud systems.
Effective communication skills and ability to collaborate with both technical and non-technical teams.
Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).
AWS Certifications (e.g., Solutions Architect, Developer).
Experience with CI/CD pipelines and DevOps practices.
Familiarity with custom CCP development and deployment.
Competitive compensation package
Full Benefits: Medical, Vision, Dental, and more!
Opportunity to work with a top-tier, innovative organization
Collaborative and forward-thinking team environment
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
Compensation Details: $78-84.50/hr based on experience
#LI-OnsiteIDR is seeking a Sales Consultant to join one of our top clients in Fort Lauderdale, Florida. This role offers the flexibility of working from home and in the field for sales calls around Broward County. If you are passionate about sales, enjoy building relationships, and are looking for an opportunity to join a large, growing organization with a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Sales Consultant:
Consult with businesses, leveraging our client's key referral channels and partnerships to educate stakeholders on services, and provide consultative solutions to increase market share and drive revenue.
Achieve monthly unit and revenue expectations by prospecting, selling, and submitting new business.
Develop and maintain key referral sources, including Accountants, Banks, and existing clients, to secure referrals to end-user sales.
Engage in continuous training and development to enhance your sales skills and comprehensively understand the product offerings.
Travel may be required to visit channel partners, attend sales incentive trips, participate in ongoing training, and attend area meetings.
Required Skills for Sales Consultant:
High School Diploma required, Bachelor's Degree preferred.
Minimum of 1 year of experience in a relevant sales/marketing role.
Experience in B2B sales or HCM industry is a plus.
Must possess a valid Driver's License.
Proficiency in using digital tools, including conversational intelligence tools.
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Comprehensive rewards, including tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking a dynamic and experienced Construction Project Coordinator to join one of our top clients in Memphis, Tennessee. This role is perfect for a seasoned professional with a strong background in restoration project management, who is ready to take on new challenges in a fast-paced environment. If you are looking for an opportunity to join a large and growing organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Construction Project Coordinator:Manage and oversee restoration projects, including fire, water, mold, and mitigation
Coordinate and lead project teams of 5 or more members
Ensure compliance with insurance, restoration, and construction industry standards
Be on call for 7 days, followed by 7 days off, with typical working hours from 7-5
Travel within a 2-hour radius around Memphis, with a company car provided
Required Skills for Construction Project Coordinator:
2+ years of restoration project management experience
Strong knowledge of insurance, restoration, and construction industry
Experience in managing project teams of 5 or more members
High School Diploma
Valid Driver's License with a satisfactory driving record
Preferred Certifications:
IIRC Certification - Institute of Inspection Cleaning & Restoration
ASD - Applied Structural Drying Technician
WRT - Water Damage Restoration Technician
OCT - Odor Control Technician
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row