Caroline Giraudeau

IDR is seeking a Technical Customer Service Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This is a contract to hire* position; fully onsite in Suwanee, GA paying $18/hr W2. 

Position Overview for the Technical Customer Service Advisor

• Receive inbound inquiries regarding products and services
• Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed
• Investigate and resolve a variety of technical and non-technical inquiries
• Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status

Required Skills for the Technical Customer Service Advisor:

• 1+ years of professional experience working in a Call Center or customer service
• 1+ years of professional experience, troubleshooting, tech support, or help desk
• Ability to handle customer request via phone calls, chat sessions and emails
• Successful background taking 60+ inbound calls per day
• Excellent communication skills and high level of professionalism
• High Technical Aptitude, troubleshooting experience

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-Onsite

IDR is seeking a Security Systems Technician to join one of our top clients in Tucker, GA. This role is perfect for individuals with a strong background in physical security, who are eager to lead and supervise a team of technicians on construction sites. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview & Responsibilities for the Security Systems Technician:

• Lead and supervise lower-level technicians on-site, ensuring project progress and providing oversight
• Engage in hands-on work at construction sites, focusing on physical security, AV, and access control systems
• Utilize your expertise in CCTV systems, from design to monitoring and support
• Apply your knowledge of access control and physical security throughout project phases, from initiation to completion
• Maintain a strong presence on-site, ensuring the successful deployment and support of security systems

Required Skills for the Security Systems Technician:

• Minimum of 5 years of professional experience in monitoring and supporting CCTV systems
• Proven experience in access control and physical security, including system-level design and support
• Familiarity with platforms such as CCURE 9000, Lenel S2, Avigilon, and others
• Relevant certifications from large firms in security and access control systems
• Ability to reliably commute to our client's location in Tucker, GA, five days a week

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

#LI-Onsite 

IDR is seeking a DevOps Engineer to join one of our top clients for an opportunity in Rochester, Minnesota. This role focuses on designing and implementing data warehouses and analytics environments within the radiology data and analytics space. The organization is a leader in healthcare and data analytics, committed to leveraging innovative technology solutions.

Position Overview for the DevOps Engineer:

• Join the Radiology Data and Analytics team to support the design and implementation of a Radiology data warehouse and analytics environment using Microsoft Fabric.
• Collaborate with internal engineers and analysts to develop data architecture, pipelines, and models that support analytics, reporting, and AI initiatives.
• Bring strong expertise in infrastructure as code, cloud platforms, and data platform support to ensure scalable and efficient data solutions.
• Work extensively with cloud networking, provisioning, and large-scale data workloads across multiple cloud environments.
• Contribute to supporting AI/ML infrastructure and monitoring observability tools to optimize system performance.

Requirements for the DevOps Engineer:

• Strong experience with Terraform (Infrastructure as Code)
• Experience with CI/CD pipelines, preferably Azure DevOps
• Strong hands-on experience with Google Cloud Platform (GCP)
• Solid understanding of cloud networking and network provisioning
• Experience supporting data platforms or large-scale data workloads

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote pay: 64-68/hr w2 

Advance Practice Provider Position: Home Health - Advanced Practice Provider – Full Time Hybrid/Remote - (1-2 Days Remote) (3-4 Days In Patient Homes) Mileage and Cell phone Reimbursement + Quarterly Bonus + Possible Relocation Must speak Spanish Salary: 125-145K Base + Bonus Monday – Friday (No weekends, no call) Client is looking for skilled Nurse Practitioners and Physician Assistants eager for the opportunity to make a difference in patients' lives. The Advanced Practitioner at Client is a key member of an integrated Care Team, which includes a Registered Nurse and a Social Worker. The patients we serve often struggle with multiple serious diseases. Our Nurse Practitioners and Physician Assistants help patients improve their quality of life in the home and slow the progression of kidney disease, enabling positive health outcomes. Using your skills in this position will allow you to deliver personalized, compassionate medical care to individuals mainly chronic illness or kidney disease. You will also be responsible for caring for patients, maintaining accurate and current patient records and scheduling, and administering follow-up appointments to patients as required. Your gifts as a healthcare professional are urgently needed. In healthcare systems, the patient has too often become secondary due to processes and incentives that don’t positively impact the patient for the long term. We strive to change that narrative by putting our patients and their quality of life at the forefront of what we do. Roles and Responsibilities • Conducts assessments, including comprehensive annual wellness exams on patients both in the patients' home and in the virtual environment • Counsels and educates patients and families about benefits and programs available to help them live healthier lives • Documents items such as: appropriate chief complaint, all applicable diagnoses, past medical, family, and social history, review of systems, examinations, medications, allergies, assessment, and plan • Responsible for the coordination of care with primary care providers, specialists, and appropriate ancillary services • Completes all documentation and paperwork in a timely manner • Maintains quality of care standards as defined by the practice • This position will not be office-based but will be remote in the state in which employed and will need to attend periodic training/meetings outside of that state • Delivers evidence-based, timely care in a manner that reduces avoidable hospitalizations, maximizes quality of life, and puts patient health and satisfaction first • Prescribes medications, orders tests, and collaborates with the patient’s Client physician • Performs effectively, as reflected by improved patient quality outcomes, which will be measured and reported daily • Facilitates closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing • Assists patients with enrolling to access educational videos • Participates in the integrated care team meetings • Knowledge of disease diagnosis and prevention • Makes assessments of patients' health status • Develops treatment plans • Implements plans consistent with appropriate plans of care • Follows up and evaluates patients' status • Other duties as assigned Position Requirements • Active and unrestricted Registered Nurse and Nurse Practitioner or Physician Assistant license • Board certified for appropriate licensure (NP: ANCC/AANP; PA: NCCPA) • Current and unrestricted DEA certificate • Ability to work without direct supervision and practice autonomously • Access to transportation, a valid driver's license, and car insurance • Must be proficient with medical instruments and equipment required by the work • Knowledge of computer-based data management programs and information systems, as well as medical records and point-of-interview technology • Ability to communicate effectively in verbal and written form with retail and medical partners at various levels, patients, family members, physicians, and representatives of the community • Sound understanding of all federal and state regulations including HIPAA and OSHA • 2 or more years of direct patient care required • Managed Care/IPA/Health Plan experience • Experience conducting annual wellness visits or similar comprehensive visits virtually or in the home Benefits • Comprehensive medical, dental, vision, and life insurance • Paid vacation and holiday time • 401(k) plan with matching contributions (employer match vested 100% from day 1) • Pet Insurance • Company-paid life insurance • FSA & HSA  

IDR is seeking Government Business Development to join one of our top clients for an opportunity in Denver, CO. This role focuses on expanding the government architecture vertical within a well-established firm, leveraging extensive industry experience to build strategic relationships and grow market presence. It’s a senior-level position designed for a relationship-driven professional committed to delivering impactful projects and fostering long-term client partnerships.

Position Overview for the Government Business Development

• Lead business development efforts in the government architecture sector within the Denver market.
• Cultivate and manage relationships with public-sector clients, including government agencies and municipalities.
• Develop strategies to win new government projects and expand the firm’s presence in public-sector markets.
• Collaborate closely with internal teams to deliver client-focused solutions and secure project opportunities.
• Influence government decision-makers and navigate complex bureaucratic environments to achieve growth objectives.

Requirements for the Government Business Development

• 10–20 years of experience in Architecture, Government Architecture, or related business development.
• Professional Licensure in Architecture.
• Experience in Government Architecture projects.
• Government-focused business development or client relationship management experience.
• Ability to navigate complex government bureaucracies and influence stakeholders.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation $120,000-180,000

#LI-onsite

IDR is seeking a Principal Data Engineer to join one of our top clients for an opportunity in Alpharetta, Georgia. This role is ideal for a highly experienced data professional with a strong background in designing and scaling complex data pipelines and APIs in cloud environments. The company operates within the data technology and analytics industry, focusing on innovative solutions for analytics and AI/ML use cases.

Position Overview for the Principal Data Engineer:

• Drive the strategic design and evolution of highly optimized, secure, and scalable ETL/ELT data pipelines across diverse, complex data sources
• Architect and operationalize data marts and domain-oriented data models that enable reliable, performant, and democratized access for analytics and AI/ML
• Lead the design and rollout of API-based, event-driven data services that power mission-critical products and real-time decisioning
• Establish enterprise-grade observability frameworks, including automated testing, lineage tracking, and monitoring systems for proactive detection and rapid remediation of data issues
• Provide technical leadership, setting architectural direction and guiding multiple project teams to successful delivery

Requirements for the Principal Data Engineer:

• 12+ years of hands-on experience in software development, data structures, and algorithms
• 5+ years of Snowflake experience
• 5+ years of Spark experience
• 4+ years of experience in technical leadership, setting architectural direction, and guiding multiple project teams to successful delivery
• Deep expertise in cloud platforms and services such as AWS (Redshift, Kinesis, EMR) or GCP (BigQuery, Dataflow, Pub/Sub)
• Mastery of programming languages including Python, Node, Scala, or Go
• Proficiency in SQL and NoSQL databases including PostgreSQL, MySQL, MongoDB, Cassandra

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

#LI-remote

 

IDR is seeking a Senior Communications Engineer to join one of our top clients for an opportunity in Houston, TX. This role offers the chance to work on critical midstream infrastructure projects within a stable and long-standing organization. The company operates within the communications systems industry, providing innovative solutions to operational environments.

Position Overview for the Senior Communications Engineer:

• Owns end-to-end design and architecture of communications systems, including fiber and microwave transport.
• Manages SCADA and telemetry communications, industrial Ethernet, and enterprise data networks.
• Oversees vendor management, contractor coordination, and field deployment troubleshooting.
• Supports lifecycle and infrastructure upgrades while collaborating cross-functionally with various teams.
• Requires travel to field locations and work onsite in Houston five days a week.

Requirements for the Senior Communications Engineer:

• Bachelor's degree in Electrical or Telecommunications Engineering.
• 7 years of experience in wireless, SCADA, telemetry, or related technologies.
• Experience in designing and integrating communication systems and managing related projects.
• Effective communication skills to work with internal and external customers.
• Ability to manage multiple projects simultaneously and work independently.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details : $160,00-170,000 #Li- Onsite 

IDR is seeking a Salesforce Developer to join one of our top clients in Atlanta. This role involves designing, developing, and maintaining custom Salesforce solutions to support core business functions. The position offers a hybrid work schedule with a combination of onsite and remote days.

Position Overview for the Salesforce Developer:

• Collaborate closely with the Salesforce Administrator to implement and support custom-coded solutions within existing Salesforce platforms.
• Design, develop, test, and deploy custom Salesforce functionality, including Apex classes, triggers, Lightning Web Components (LWC), and Visualforce pages, to extend current system capabilities.
• Modify and enhance existing Salesforce configurations and custom code to support new business requirements, defect resolution, and process improvements.
• Provide technical expertise to complement administrative configuration, ensuring appropriate use of declarative tools versus custom development.
• Support integrations between Salesforce and external systems by developing and maintaining custom integration components and interfaces.

Requirements for the Salesforce Developer:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field OR equivalent professional experience.
• Five (5) or more years of experience developing and supporting custom code within existing Salesforce platforms.
• Experience working collaboratively with Salesforce Administrators in a production Salesforce environment.
• Experience modifying, enhancing, and supporting Apex, Lightning Web Components, and integrations.
• Experience supporting change-controlled environments and production system stability.

What's in it for you?

• Long term, stable opportunity with a secure organization
• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Scheduler to join one of our top clients in Santa Monica, CA. This role is pivotal in ensuring seamless coordination of surgical procedures and patient care. This is a fully ONSITE position. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Scheduler (Santa Monica, CA):

• Coordinate all aspects of patient scheduling, including pre-op and post-op appointments, insurance verification, and surgery authorizations.

• Act as the primary liaison between patients, physicians, and various departments, ensuring clear communication and support throughout the surgical process.

• Manage the preparation and review of patient charts, including updating demographics and insurance information.

• Collaborate with the billing team to facilitate audits and ensure accurate submission of surgical reports and charges.

• Provide direct concierge coordination and support to patients, addressing inquiries and resolving issues as needed.

Required Skills for Scheduler (Santa Monica, CA):

• High School Diploma or GED.

• Minimum of one year of experience in surgery or procedure scheduling.

• Strong organizational and communication skills, with the ability to manage multiple tasks efficiently.

• Experience in handling physician correspondence and managing referral work queues.

• Ability to work collaboratively with a diverse team and maintain a patient-focused approach.

What's in it for you?

• Competitive compensation package

  Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry

• Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing®

• Client and Talent Award winner 12 years in a row