Caroline Giraudeau

IDR is seeking a Playlist & Streaming Optimization Manager to join one of our top clients in Santa Monica, CA. This role is perfect for someone with a passion for a wide range of music genres and styles, a global view of streaming partners and international marketplace performance, and a knack for innovative thinking in marketing practices. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Playlist & Streaming Optimization Manager: - This is a 6-month contract role with potential for extensions or conversions - You will be required to have an intermediate level of understanding of SQL and feel comfortable presenting and visualizing raw data to stakeholders - You will be expected to efficiently communicate strategy, results, and market conditions that will drive playlist growth and optimization - You will be working on-site, 5 days a week, 8 hours a day Required Skills for Playlist & Streaming Optimization Manager: - 2-3 years of applicable experience in playlist optimization, analyzing data, and executing playlist and streaming growth and user engagement/retention experiments - Strong experience with social media and affiliate marketing & brand building - A strong understanding of SEO - Experience using SQL - Advanced Excel/Microsoft Suite user - Photoshop and/or InDesign proficiency is a plus What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row ;

IDR is seeking a Endpoint Coordinator for one of our top Healthcare clients in the Rochester, MN. This is a 4 monthcontract role. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Responsibilities:

• Work directly with customers to evaluate needs for new service requests, device configurations, product inquiries, and order returns.
• Gather, document, and assess customer requirements to ensure accurate and complete product orders that support customer needs.
• Order electronic equipment in Lawson, troubleshoot ordering issues, and collaborate with senior personnel or Supply Chain Management to resolve issues, keeping customers informed of order status.
• Utilize excellent communication and time management skills to deliver outstanding customer service and manage project tasks, including process improvements and thorough documentation of workflows and procedures.

REQUIREMENTS:

• High School / GED with 4 years of experience in project coordination, order fulfillment, or customer service role, OR Associate's degree with 2 years of experience in project coordination, order fulfillment, or customer service role. Or Bachelor’s degree and excellent computer troubleshooting and problem solving skills.
• (2+ years experience): Ensure accurate and complete product orders by gathering and documenting customer requirements, processing orders in Lawson, troubleshooting issues, and keeping customers informed.
• (2+ years experience): Deliver outstanding customer service with excellent communication and time management skills, and improve processes through effective project management and clear documentation for a diverse customer base.

What's in it for you?

• Full Benefits during the contract! (Medical, Dental, Vision, etc.)
• Excellent work/life balance
• Competitive compensation
• Ability to get your foot in the door with a well-established company

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 9
• years in a row
• Medical, Dental, Vision, and Life Insurance
• Dedicated Engagement Manager who is committed to you and your success
• Employee Stock Ownership Program

Compensation Details: $23.61/hr W2

IDR is seeking a dedicated and experienced Clinical Documentation Specialist to join one of our top clients in California. This role is pivotal in ensuring accurate and comprehensive clinical documentation in medical records. If you have a strong clinical background and are looking for an opportunity to join a large, growing organization with a team-oriented culture, we encourage you to apply today!

 

Position Overview/Responsibilities for the Clinical Documentation Specialist:

 

• Conducting thorough record reviews and collaborating with physicians, allied health professionals, health information management teams, and nursing staff

• Conducting concurrent reviews to enhance documentation accuracy and optimize severity of illness representation

• Ensuring compliance with MS-DRG classification per Centers for Medicare and Medicaid Services (CMS) guidelines

• Reviewing documentation for Medicare Fee-for-Service (FFS) patients and other payers identified by the organization

• Prioritizing case reviews based on organizational guidelines, including APR-DRG classification and quality data elements (e.g., Patient Safety Indicators, Readmissions)

Required Skills for Clinical Documentation Specialist:

 

• Minimum of 2 years of Clinical Documentation Improvement (CDI) experience in a complex acute care setting

• Familiarity with MS-DRG and APR-DRG classification systems

• Knowledge of Centers for Medicare and Medicaid Services (CMS) compliance regulations

• Strong clinical expertise and ability to work collaboratively with a diverse team
• CCDS or CDIP CERTIFIED 

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Product Owner – Pega CDH Terms: All Capgemini contracts are ongoing with a right to hire after 3 months. Conversion at 90 days is rare and pre-specified by Capgemini, but the right to hire remains in place. Target Pay Rate: $53/hr C2C Location: Charlotte, NC Work schedule details: Onsite Details: Overview: Lead team scrums to define product vision, roadmap, and growth opportunities, and communicate with stakeholders throughout the project Collaborate with internal and external contacts to analyze needs and align product roadmap to strategic goals Work closely with product managers and business teams to create and maintain product backlog according to business value or ROI Remain up to date on trends and best practices for agile project management Integrate and leverage Pega Customer Decision Hub (CDH) to enhance customer engagement and decision-making processes Responsibilities: Plan and prioritize product development and product feature backlog Develop detailed product feature specifications and ensure they’re clearly understood by relevant teams Assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with product strategy Mitigate roadblocks to achieving sprint/release goals Lead the product-release plans and set expectations for delivery of new functionalities Serve as product ambassador internally and externally, sharing knowledge and answering questions Utilize Pega CDH to drive personalized customer interactions and optimize marketing strategies Required Qualifications: Five or more years of experience in product development In-depth knowledge of agile methodology for project management Understanding of business value related to features and functions Outstanding communication, presentation, and leadership skills Sharp analytical and problem-solving skills Ability to effectively manage conflicting needs of stakeholders Experience with Pega CDH or similar customer engagement platforms  

IDR is seeking a Technical Architect to join one of our top clients. This role is perfect for a seasoned professional who thrives in providing technical solutions to business problems, developing strategies, and identifying alternative approaches for technical issues during project implementation. If you are looking for an opportunity to join a large organization and work within a dynamic, team-oriented culture, please apply today!

 

Position Overview/Responsibilities for the Technical Architect :

 

• Develop and review standards, solutions, and technical architecture across all architecture layers (Infrastructure, Application, and Data)

• Translate business/technical problems into strategy, roadmap, and implementation plan

• Lead the implementation of multiple cloud environments and transform legacy software implementations to modular cloud services

• Develop strategy for cloud technology solutions and implementation roadmap

• Engage and manage stakeholders for the purposes of gathering feedback and offering guidance

• Troubleshoot and resolve complex technical issues, working closely with various teams in collaborative problem-solving efforts

Required Skills for Technical Architect:

• 10+ years as Lead Technical Architect or similar role, with demonstrable experience in Cloud environment design

• Expertise in designing and implementing to cloud native services, DevOps, CI/CD pipelines

• Familiarity with healthcare industry standards (e.g., HIPAA, ICD-10, HL7, FHIR)

• Experience transforming at least 1 complex legacy technology solution from on-prem to a modular cloud solution with a commercial cloud provider

• Ability to understand the strategy and roadmap, help IS leadership with proposing an implementation plan and also appraise them of the challenges to be aware of

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a Data Quality Analyst to join one of our top clients. This role is pivotal in ensuring the integrity, consistency, and accuracy of data across the organization. If you are a data enthusiast with a knack for identifying trends and anomalies, and you're looking for an opportunity to join a dynamic, team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Data Quality Analyst:

• Perform tests and comparisons on large data sets to ensure data integrity
• Run data queries to identify coding issues and data exceptions, and clean data as needed
• Gather and interpret data from primary or secondary sources to identify trends
• Evaluate system enhancements and recommend resolutions for identified issues
• Collaborate with data engineers to improve and standardize data collection and storage processes
• Communicate corrective actions to staff and leadership when errors are discovered
• Define and maintain data standards, definitions, and models

Required Skills for Data Quality Analyst:

• Bachelor's degree in statistics, mathematics, computer science, information management, or similar
• At least 5 years of experience in a data analysis role
• Proficiency in programming languages, including Structured Query Language (SQL)
• Strong understanding of database management, data warehousing, and ETL processes
• In-depth knowledge of statistical methods and tests
• Experience with data organization and calculation programs such as Power BI and MS Excel
• Exceptional analytical and advanced problem-solving skills
• Excellent interpersonal and communication skills

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a dynamic and dedicated IT Support Technician II to join one of our top clients in Englewood, CO. This role is perfect for a tech-savvy professional with a customer-centric approach and a knack for problem-solving. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Support Technician II: - Provide exceptional IT support to end users, ensuring high levels of customer satisfaction - Understand user and business needs and translate them into technical solutions - Troubleshoot issues related to computers, printers, network technology, drivers, software, and other related peripherals - Share knowledge and collaborate effectively within a team-oriented environment - This is a one-year contract position, with the possibility of extension - An Associate's Degree in a related field of study with 2 or more years of relevant experience is required Required Skills for IT Support Technician II: - Proficiency in Microsoft Outlook - Experience in software troubleshooting - Familiarity with printers and network technology - Knowledge of RSA and VPN - Excellent written and verbal communication skills - A customer care philosophy that ensures high levels of customer satisfaction What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row ; Compensation Details: $24/hr W2

IDR is seeking an Intermediate RefreshTechnician for one of our top Healthcare clients in Panorama City, CA. This is a 2 year contract role. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Responsibilities:

• Provide support for a Microsoft-based network, including Windows 10/11, Microsoft Office 365, MS Teams, and basic desktop and networking issues.
• Manage and troubleshoot PC hardware and software, including desktops, laptops, and tablets, and address network communication problems and peripheral issues.
• Assist with the deployment process, including asset receipt, equipment staging, deployment execution, and updating asset management systems.
• Perform data transfer and recovery, email administration, and prepare assets for disposition, while maintaining attention to detail and adhering to technical manuals and instructions.

REQUIREMENTS:

• • High School Diploma and 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.
  • Skills must include knowledge of Operating Systems and configuration, hardware configuration, and software installation.
  • 2+ years in a client - facing role ( working with clinical staff, asset inventory)
  • Experience dealing with over 5 daily pc refreshes/ 25 weekly pc refreshes

What's in it for you?

• • • Full Benefits during the contract! (Medical, Dental, Vision, etc.)
    • Ability to get your foot in the door with a well-established company
    • Competitive compensation
    • Excellent work/life balance

Why IDR?

• • • 20+ Years of Proven Industry Experience in 4 major markets
    • Employee Stock Ownership Program
    • Dedicated Engagement Manager who is committed to you and your success
    • Medical, Dental, Vision, and Life Insurance
    • ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation Details: $23.43/hr W2

IDR is seeking a dynamic and experienced Sr. Technical Writer to join one of our top clients in Lawrenceville, GA. This role offers an exciting opportunity to oversee the design and creation of technical documentation, user guides, and training materials in a hybrid work environment. If you’re a detail-oriented Technical Writer, we encourage you to apply today!   Position Overview/Responsibilities for the Senior Technical Writer:

• Develop and manage documentation project plans and timelines.
• Create, edit, and maintain various documents, including user guides, technical specifications, training materials, policies, and proposals for print and digital formats.
• Standardize documentation practices, ensuring consistency and accuracy across materials.
• Collaborate with developers, engineers, and project managers to gather information and enhance documentation quality.
• Research products and assess audience needs to tailor content for clarity and usability.
• Develop visual aids, such as diagrams and charts, to improve comprehension.
• Research and recommend new tools and methods to enhance documentation quality and efficiency.
• Work with department heads and end users to identify business procedures and documentation needs for hardware and software.
• Analyze IT project requirements to determine necessary documentation.
• Collaborate with development teams to gather and interpret technical information.
• Coordinate with designers and printers to ensure high-quality document formatting and layout.

Required Skills for the Senior Technical Writer:

• 2+ years of experience in technical writing (4+ years preferred).
• Degree in English, Communications, or Journalism.
• Strong writing, editing, and document formatting skills.
• Experience documenting IT software and systems.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher).
• Excellent communication, research, and analytical abilities.
• Detail-oriented with strong organizational and problem-solving skills.
• Ability to translate complex technical information into user-friendly content.
• Self-motivated, deadline-driven, and capable of working independently or in a team.
• Experience in a collaborative, fast-paced environment with a customer-focused approach.

What’s in it for you?

• Opportunity to join an industry-leading organization
• Hybrid work schedule with 1-2 days in office per week
• Full Benefits; Medical, Vision, Dental, and more!
• Competitive compensation package