Natalie Inchiosa

IDR is seeking a Salesforce QA Analyst to join one of our top clients for an opportunity in Lansing, MI. This role supports a critical public sector project, focusing on ensuring the quality and functionality of Salesforce CRM applications through comprehensive testing processes.

Position Overview for the Salesforce QA Analyst:

• Develop, execute, and maintain test cases and test scripts based on business requirements and user stories

• Perform functional, regression, and integration testing within Agile development cycles • Validate system integrations, including testing of external and interfacing systems • Conduct API testing using tools such as Postman (REST/SOAP services) • Log, track, and manage defects using Azure DevOps, ensuring full lifecycle visibility

Requirements for the Salesforce QA Analyst:

• 5+ years of hands-on experience testing Salesforce CRM applications (domain knowledge strongly preferred)

• Strong understanding of testing methodologies, including functional, regression, and integration testing • Experience working in Agile/Scrum environments • Proficiency in API testing (REST/SOAP) using tools such as Postman • Experience with defect tracking tools, specifically Azure DevOps, including managing the full defect lifecycle

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more! • Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program • Dedicated Engagement Manager who is committed to you and your success. • Medical, Dental, Vision, and Life Insurance • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a LMS Administrator to join one of our top clients for an opportunity in Dallas, TX. This role involves managing and optimizing various learning management systems within a professional services environment, ensuring smooth backend operations and system integrations to support enterprise learning initiatives.

Position Overview for the LMS Administrator:

• Responsible for maintaining the stability, configuration, governance, and ongoing optimization of the LMS environment.
• Ensures the integrity of backend system configuration, supports scalable development, and establishes operational processes.
• Acts as the technical steward of the LMS, ensuring performance reliability, data accuracy, and integration stability.
• Supports enterprise learning and compliance objectives through system performance and data management.
• Works closely with cross-functional teams to support system enhancements and documentation.

Requirements for the LMS Administrator:

• 3-5 years of experience administering an enterprise LMS 
• Strong understanding of backend configuration, system security, metadata, and automation workflows
• Experience supporting integrations between LMS and downstream systems
• Excellent documentation and cross-functional communication skills
• Familiarity with automation tools, AI applications, or digital enablement initiatives

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Technical Solutions Lead to join one of our top clients for a remote opportunity. This role focuses on designing and managing infrastructure solutions, optimizing platforms, and ensuring seamless integrations with third-party applications within a Microsoft-focused environment. The company operates in a technology-driven sector, emphasizing infrastructure, automation, and system reliability.

Position Overview for the Technical Solutions Lead:

• Design and implement solutions to optimize existing platforms and integrations with third-party applications
• Manage Azure infrastructure and Office 365 environments
• Collaborate with internal teams, third-party vendors, MSPs, and CSPs to create and enhance technical solutions
• Lead technical initiatives related to security, compliance, automation, and data integrity
• Provide technical leadership and foster collaboration across cross-functional teams

Requirements for the Technical Solutions Lead:

• Extensive experience with Azure Infrastructure management and Office 365 administration
• Strong background in solution design and third-party integration
• Proven experience working with MSPs and third-party vendors
• DevOps knowledge and experience working with DevOps teams
• Programming experience or knowledge in Python, JavaScript, PowerShell, or C# (current apps in C# are a plus)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking an Email Campaign Specialist to join one of our top clients in Brentwood, TN. This role is integral to supporting marketing automation initiatives within a large enterprise, focusing on campaign execution and platform migration efforts in a highly innovative environment.

Position Overview for the Email Campaign Specialist:

• Support the execution of personalized email, SMS, push notifications, and direct mail campaigns for a customer base of over 40 million.
• Collaborate with cross-functional teams including Data Engineering, IT Marketing, Analytics, and Creative to fulfill campaign requirements.
• Assist with the migration of campaigns between marketing platforms such as Adobe Campaign and Zeta Marketing Cloud.
• Manage project timelines and tasks in tools like Asana, Jira, or Wrike to ensure timely delivery.
• Leverage marketing segmentation strategies to develop effective automation workflows and optimize campaign performance.

Requirements for the Email Campaign Specialist:

• 3+ years of experience in marketing automation or campaign management.
• Proficiency with marketing automation platforms such as Adobe Campaign, Salesforce Marketing Cloud, Braze, HubSpot, or Klaviyo.
• Experience with project management tools like Asana, Workfront, Wrike, or Jira.
• Strong understanding of marketing campaign workflows from planning to execution.
• Outstanding attention to detail and ability to work cross-functionally.
• Experience with SQL 

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Cloud Engineer I to join one of our top clients for an opportunity in Brentwood, Tennessee. In this role, you’ll support and enhance a modern cloud infrastructure environment with a primary focus on Microsoft Azure, while also gaining exposure to AWS and GCP. This is a hands-on position for someone who enjoys troubleshooting, automation, and improving the reliability and security of cloud services in a fast-moving, growth-oriented organization.

Position Overview for the Cloud Engineer I:

• Provision, monitor, support, and decommission cloud services with primary emphasis on Microsoft Azure and exposure to AWS and GCP
• Troubleshoot cloud environment performance, connectivity, and security issues across multi-cloud workloads
• Support identity and access services including Active Directory and Entra ID (Azure AD), and assist with authentication/authorization-related initiatives
• Partner with infrastructure and technical services teams to implement new cloud technologies and improve operational processes
• Provide escalated support to end users and service desk technicians, including occasional after-hours support as needed

Requirements for the Cloud Engineer I:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or 3+ years of equivalent hands-on experience)
• Practical experience supporting Microsoft Azure (compute, storage, networking, security, web apps, and related services), with working knowledge of AWS and/or GCP
• Strong troubleshooting skills across cloud performance, connectivity, and security, including familiarity with backup, restore, recovery, and high availability concepts
• Experience with core Microsoft infrastructure fundamentals (Active Directory/Entra ID, DNS, DHCP, Windows authentication concepts) and general networking fundamentals (TCP/IP, routing/subnetting)
• Proficiency with PowerShell and a willingness to work independently in a dynamic environment (including occasional night/weekend support)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid