Natalie Inchiosa

IDR is seeking a Business Intelligence Engineer to join one of our top clients for a remote opportunity. This role involves supporting the operationalization of a cloud-based Lakehouse data platform in a fast-paced environment, with a focus on data accuracy, availability, and performance within the enterprise. This role is requiring someone who can work a night shift (2pm - 12 am) 4 days per week.

Position Overview for the Business Intelligence Engineer:

• Support and enhance ETL and data load processes that refresh the operational data warehouse nightly
• Ensure enterprise data is accurate, highly available, and optimized for performance
• Develop and maintain processes for extracting and loading data across internal and external systems
• Contribute to the design and optimization of data pipelines within a cloud Lakehouse architecture
• Collaborate with cross-functional teams in an Agile (Scrum) environment

Requirements for the Business Intelligence Engineer:

• 3–5 years of professional experience in a similar role
• Strong SQL and data warehouse experience, including complex query writing and performance optimization
• Experience with cloud data platforms such as Databricks, Snowflake, Azure Data Lake, Spark, or modern Lakehouse architectures
• Experience with Python/PySpark or ETL tools like Informatica, SSIS, dbt, or Airflow
• Bachelor’s degree in Computer Science, Information Systems, Engineering, Mathematics, or a related field

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Guest Services Project Manager to join one of our top clients for a hybrid opportunity in Bolingbrook, IL. This role is ideal for an experienced project management professional with a background in customer support or service operations. The organization focuses on enhancing operational efficiency through cross-functional initiatives, leveraging technology and process improvements.

Position Overview for the Guest Services Project Manager:

• Serve as the central intake point for Guest Services initiatives, ensuring all incoming work is captured, logged, and visible across focus areas.
• Establish and operationalize intake standards to ensure requests are clearly defined, appropriately scoped, and actionable.
• Develop and maintain a consistent approach to sizing work, evaluating ROI, and supporting prioritization decisions.
• Identify and engage appropriate points of contact across teams including AI, product, engineering, WFM, training, operations, and BPO partners.
• Drive alignment, ownership, and commitment across stakeholders before work begins and as priorities shift.

Requirements for the Guest Services Project Manager:

• 6+ years of experience in program management in a customer support, contact center, or service operations environment.
• Demonstrated experience building or standing up intake, orchestration, PMO, or operating models from the ground up.
• Strong ability to bring structure to ambiguous environments and manage multiple competing priorities at once.
• Proven ability to drive alignment, accountability, and execution across cross-functional stakeholders.
• Experience developing prioritization frameworks, sizing approaches, or ROI methodologies to support decision-making.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Clinical Data Engineer to join one of our top clients for a remote opportunity. This role involves developing and maintaining scalable data pipelines within healthcare environments, focusing on enabling advanced analytics and machine learning applications for healthcare providers. The company specializes in healthcare data solutions, leveraging innovative technologies to improve clinical and operational outcomes.

Position Overview for the Clinical Data Engineer:

• Build and optimize scalable, near real-time data pipelines tailored for healthcare data systems
• Collaborate with data scientists, clinicians, and stakeholders to deliver high-performance, compliant data solutions
• Work extensively with Epic healthcare data, HL7, and FHIR interoperability standards
• Develop and maintain data pipelines using SQL, Python, and Snowflake with a focus on data accuracy and robustness
• Support advanced analytics, predictive modeling, and machine learning use cases in a healthcare setting

Requirements for the Clinical Data Engineer:

• 5+ years' experience within healthcare data engineering or healthcare analytics environments
• 5+ years' experience in SQL & Python
• 2+ years' experience developing Snowflake stored procedures and optimizing data transformations
• Experience working with both structured & unstructured data (JSON, PDFs, clinical event streams)
• Experience implementing robust error handling and monitoring within API-driven data pipelines

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a fully remote Project Manager to join one of our top clients for an opportunity to lead a major AI Transformation & Enablement initiative. This role focuses on supporting enterprise AI and data strategy implementation within a highly regulated industry, such as healthcare or biotech, and involves managing various AI use cases across multiple business functions. It is a strategic, executive-facing position that requires collaboration across IT, business leaders, and external partners.

Position Overview for the Project Manager AI Transformation & Enablement:

• Support enterprise AI and data strategy implementation across multiple business functions
• Identify, organize, and manage AI use cases, workflows, and requirements
• Partner with internal teams and external implementation partners to facilitate AI solution deployment
• Translate vague business needs into actionable AI projects, ensuring alignment with strategic goals
• Support rapid, iterative development and project governance to deliver multiple AI initiatives efficiently

Requirements for the Project Manager AI Transformation & Enablement:

• Project or Program Management experience supporting AI, data strategy, digital transformation, or business process transformation initiatives
• Experience working in an Agile or highly iterative delivery environment
• Ability to operate with vague requirements and create structure from ambiguity
• Strong project governance experience
• Executive-level communication skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Creative Operations Specialist to join one of our top clients for an opportunity in Bolingbrook, IL. This role is ideal for a junior to mid-level creative project coordinator/manager who will focus on keeping marketing and creative projects organized, on track, and efficiently progressing. The company operates within the marketing and creative industry, emphasizing operational support rather than design work.

Position Overview for the Creative Operations Specialist:

• Support end-to-end creative operations including intake, briefing, timelines, resourcing, and delivery tracking.
• Assist with creative intake and briefing by gathering necessary information, reviewing submissions, and highlighting gaps or risks.
• Build, maintain, and update detailed project timelines, status documents, and tracking reports.
• Manage day-to-day project activities, ensuring tasks move through each stage efficiently.
• Coordinate communication across internal teams, external partners, and agencies to ensure smooth workflows.

Requirements for the Creative Operations Specialist:

• Bachelor’s degree in Marketing, Design, Project Management, Business, or a related field, or equivalent experience.
• 2–4+ years of experience in creative operations, project management, trafficking, or creative services.
• Experience working with creative, design, or marketing teams; retail media experience is a plus.
• Familiarity with digital creative development across channels such as social, video, onsite, and offsite media.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Salesforce On-Site Support & Training Specialist to join one of our top clients for an opportunity in Raleigh, North Carolina. This role supports the statewide Child Welfare project, providing on-the-ground system support and end-user training for Salesforce-based applications. It offers a chance to work on a meaningful government initiative with a focus on system rollout and user engagement.

Position Overview for the Salesforce On-Site Support & Training Specialist:

• Serve as the primary on-site support contact during Salesforce system rollout waves across various NC DSS offices.
• Provide real-time, in-person guidance and troubleshooting to end users to facilitate system adoption and usage.
• Deliver hands-on support including system walkthroughs, user issue resolution, and training activities.
• Track and document user questions, issues, and feedback, escalating complex technical problems as needed.
• Support end-user training efforts by assisting with job aids, reference materials, and Help Desk ticket procedures.

Requirements for the Salesforce On-Site Support & Training Specialist:

• Hands-on experience with the Salesforce platform (strongly preferred).
• Background in child welfare, human services, or government programs.
• Ability to quickly learn new systems and functionality in real-time.
• Experience in end-user training, system adoption, or application support.
• Strong troubleshooting and problem-solving skills (functional, not deep technical).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

• 3+ years of experience working with Data Analytics in Pharmaceutical industry
• 3+ years of experience gathering data and implementing business requirements (Business Analyst background)
• Experience implementing Data Analytics plans – KPI reporting, data governance, data integrity (Gather/document/translate requirements to technical team and stakeholders)
• Must have prior experience working in Pharma/Healthcare

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row