Natalie Inchiosa

IDR is seeking a Test Coordinator to join one of our top clients in Eau Claire, WI. This role involves supporting large-scale system implementations within healthcare IT by coordinating testing processes, documenting results, and ensuring readiness for system go-lives. The position offers a chance to gain hands-on experience in healthcare technology and work with a dedicated team to facilitate critical healthcare system rollouts.

Position Overview for the Test Coordinator:

• Support go-live readiness for healthcare IT system deployments across multiple locations by coordinating testing activities and validating system functionalities.
• Follow standardized test scripts, document test results, troubleshoot issues, and escalate problems to technical teams for resolution.
• Retest devices and workflows after remediation, maintaining detailed records of testing outcomes.
• Assist in final preparation and handoff of open items into go-live processes, ensuring successful system implementation.
• Collaborate professionally within active clinical and technical environments to meet project deadlines and quality standards.

Requirements for the Test Coordinator:

• High School / GED with four (4) years of experience in project coordination, order fulfillment, or customer service role, OR
• Associate's degree with two (2) years of experience in project coordination, order fulfillment, or customer service role, OR
• Bachelor’s degree and excellent computer troubleshooting and problem-solving skills.
• Strong computer troubleshooting and problem-solving skills
• Ability to follow detailed written instructions consistently

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Compensation: $23 - 24/hr W2 #LI-Onsite

IDR is seeking a  Marketing Specialist  to join one of our top clients in Dallas, Tx. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Marketing Specialist : This role serves as a critical operational partner to the Cx Marketing organization, ensuring content is accurately reviewed, approved, scheduled, published, archived, and reported across key platforms. The role also supports brand marketing operations, budget and purchase order management, creative production, product logistics, competitive intelligence, and regulatory submission processes. Required Skills for the Marketing Specialist:

• 3+ years of experience in marketing operations, social media, brand marketing, influencer marketing, creative production
• Experience with social publishing platforms and content management workflows
• Strong organizational and project management skills with exceptional attention to detail
• Experience with regulated content review and approval processes preferred
• Familiarity with Veeva/Vault, DAM systems, Coupa, and Notion preferred

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid  

IDR is seeking an Epic Hospital Billing Specialist to join one of our top clients for an opportunity in New York, NY. This role is ideal for a healthcare revenue cycle professional with expertise in hospital billing and strong Epic Resolute Hospital Billing experience. The position focuses on operational support, troubleshooting, and training during the go-live and hypercare phases of a healthcare IT implementation.

Position Overview for the Epic Hospital Billing Specialist:

• Support operational staff by troubleshooting complex claims, denials, and payment posting issues in real time.
• Provide coaching to end users on correct workflows and escalate system issues to technical teams.
• Serve as a front-line billing expert during the go-live and hypercare periods.
• Utilize practical back-end billing experience and deep knowledge of Epic Resolute Hospital Billing.
• Assist in ensuring smooth revenue cycle operations and system performance post-launch.

Requirements for the Epic Hospital Billing Specialist:

• 5+ years of hands-on, back-end hospital billing revenue cycle experience across claims, denials, and payment posting.
• Epic HB certification OR deep working proficiency in Resolute Hospital Billing.
• Experience with Epic claim edits, workqueues, charge review, denial management, and remittance/payment posting.
• Ability to research and resolve complex claims, including split claims, COB, timely filing, and contractual variances.
• Working knowledge of payer billing requirements, EDI transactions (837/835/277), and clearinghouse rejections.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Critical Operations Engineer I (Night) to join one of our top clients for an opportunity in Chicago, IL.

This role is in the data center industry, focused on maintaining and supporting electrical, mechanical, and security infrastructure to ensure operational excellence. The position offers a chance to work in a fast-paced environment with a team dedicated to safety, quality, and operational reliability.

Position Overview for the Critical Operations Engineer I (Night):

• Provide technical support and troubleshooting for electrical and mechanical systems within a data center environment during night shifts.
• Collaborate with cross-functional teams to ensure operational efficiency and safety standards are met.
• Monitor and respond to system alarms, conduct preventive maintenance, and perform repairs as necessary.
• Assist in managing and improving data center infrastructure systems, including power, cooling, and fire safety.
• Document all activities accurately and communicate effectively with team members and management.

Requirements for the Critical Operations Engineer I (Night):

• 2-5 years of experience in the data center industry or similar high-availability environments.
• Strong troubleshooting and problem-solving skills with the ability to apply technical knowledge effectively.
• Self-motivated, dependable, and accountable with a strong work ethic.
• Team-oriented mindset with the ability to collaborate across operations, engineering, and customer teams.
• Working knowledge of electrical and mechanical systems, including power, cooling, battery systems, and fire safety standards.

#LI-ONSITE $38-$40/hr

IDR is seeking a Project Assistant. The role involves providing project coordination support for Complex Change Requests (CCRs) within Clinical Systems Operations/Clinical Systems Strategy PMO. This remote position combines structured coordination, intake validation, scoping, timeline development, deliverable tracking, meeting documentation, stakeholder communication, risk escalation, and follow-through. It requires collaboration across Solution Teams, Informatics, IT build teams, CSE, HIMS, and Operations to ensure timely execution and alignment between technical teams and practice requesters. The position involves working in an environment that emphasizes structured project support without formal project criteria, contributing to continuous healthcare operational improvements.

Position Overview for the Project Assistant:

• Provide project coordination support for Complex Change Requests within Clinical Systems Operations/Strategy PMO.
• Assist with intake validation, scoping, and timeline development for CCRs.
• Track deliverables, document meetings, and communicate with stakeholders.
• Escalate risks and ensure follow-through on project activities.
• Coordinate across Solution Teams, Informatics, IT build teams, CSE, HIMS, and Operations to meet project timelines.

Requirements for the Project Assistant:

• Associates degree in business, healthcare, finance, or related field with a minimum of 3 years of business experience, including participation on a project team.
• Strong coordination and organizational skills.
• Experience managing timelines, deliverables, follow-up items, and meeting documentation.
• Ability to communicate clearly with stakeholders.
• Comfort working across multiple teams and tracking work in structured systems.

What’s in it for you?

• Opportunity to support healthcare operations and clinical systems initiatives.
• Remote work flexibility.
• Engagement in projects involving digital health initiatives, automation, and AI.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 13 years in a row.

28–30/hour

#LI-Remote

IDR is seeking a Test Coordinator to join one of our top clients in Lacrosse, WI. This role involves supporting large-scale system implementations within healthcare IT by coordinating testing processes, documenting results, and ensuring readiness for system go-lives. The position offers a chance to gain hands-on experience in healthcare technology and work with a dedicated team to facilitate critical healthcare system rollouts.

Position Overview for the Test Coordinator:

• Support go-live readiness for healthcare IT system deployments across multiple locations by coordinating testing activities and validating system functionalities.
• Follow standardized test scripts, document test results, troubleshoot issues, and escalate problems to technical teams for resolution.
• Retest devices and workflows after remediation, maintaining detailed records of testing outcomes.
• Assist in final preparation and handoff of open items into go-live processes, ensuring successful system implementation.
• Collaborate professionally within active clinical and technical environments to meet project deadlines and quality standards.

Requirements for the Test Coordinator:

• High School / GED with four (4) years of experience in project coordination, order fulfillment, or customer service role, OR
• Associate's degree with two (2) years of experience in project coordination, order fulfillment, or customer service role, OR
• Bachelor’s degree and excellent computer troubleshooting and problem-solving skills.
• Strong computer troubleshooting and problem-solving skills
• Ability to follow detailed written instructions consistently

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Compensation: $23 - 24/hr W2

#LI-Onsite

IDR is seeking a Salesforce Developer to join one of our top clients for an opportunity in Irving, Texas! This role focuses on customizing, developing, and maintaining a Salesforce environment within an enterprise setting. The position offers the chance to work closely with business stakeholders to deliver innovative Salesforce solutions that enhance functionality and streamline operations.

Position Overview for the Salesforce Developer:

• Responsible for the customization, development, and maintenance of the Salesforce environment.
• Collaborates with business stakeholders to understand requirements and translate them into technical solutions.
• Plays a key role in the design, development, and maintenance of customized Salesforce solutions.
• Leverages Salesforce tools such as Apex, Visualforce, and Lightning Web Components (LWC) to build end-to-end solutions.
• Aims to improve business processes and operational efficiency through technical implementations.

Requirements for the Salesforce Developer:

• Bachelor's degree in IT/Computer Science or a related field.
• 4+ years of experience in the US as a Salesforce Developer working for enterprise or large enterprise companies.
• Must hold Salesforce Platform Developer I or II certifications.
• 4+ years of experience with  JavaScript, HTML5, CSS#, and jQuery.
• Experience working with web services (REST & SOAP, JSON & XML) and integrations.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Windows Administrator to join one of our top clients for an opportunity in Texas. This role will focus on managing and supporting enterprise Windows Server environments, contributing to infrastructure projects such as migrations, and ensuring system stability and security. The position offers the chance to work in a dynamic environment with a team dedicated to operational excellence and technology innovation.

Position Overview for the Windows Administrator:

• Administer, maintain, and troubleshoot Windows Server environments.
• Perform server patching, updates, upgrades, and remediation.
• Monitor server health, performance, availability, and security.
• Troubleshoot Windows OS, Active Directory, networking, and infrastructure issues.
• Support infrastructure activities related to the migration project.

Requirements for the Windows Administrator:

• 5+ years’ experience administering, maintaining, and troubleshooting enterprise Windows Server environments.
• Professional experience performing Windows Server patching, updates, upgrades, vulnerability remediation, and maintenance.
• Strong understanding of Active Directory, server security protocols, and networking fundamentals.
• Experience supporting infrastructure projects, particularly migrations or system upgrades.
• Excellent problem-solving and communication skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid 

 

IDR is seeking a Senior SSO Architect & Team Lead to join one of our top clients for a remote opportunity.

This role is ideal for an experienced professional in identity and access management, overseeing enterprise authentication systems within a healthcare-focused environment. You will lead a squad in maintaining high-availability environments, supporting migration efforts, and shaping a modern Zero Trust authentication ecosystem for a large organization.

Position Overview for the Senior SSO Architect & Team Lead:

• Lead the design, implementation, and management of enterprise Single Sign-On solutions, focusing on Ping Identity products and cloud integrations.
• Serve as the technical authority for authentication strategies supporting over 70,000 users across clinical and corporate environments.
• Collaborate across architecture and security teams to develop scalable, secure, and efficient identity solutions.
• Maintain high availability and resilience of core federation environments, including migration to cloud-based identity platforms.
• Mentor and lead engineering teams, fostering technical excellence and best practices in IAM.

Requirements for the Senior SSO Architect & Team Lead:

• 8+ years of dedicated experience in Identity & Access Management (IAM) and enterprise Single Sign-On (SSO) engineering.
• 2+ years of experience leading engineering squads, mentoring developers, and partnering with enterprise architecture and security architecture groups.
• Proven track record supporting high-availability, mission-critical environments, with healthcare and HIPAA compliance experience preferred.
• Deep expertise in PingFederate, PingID, PingDirectory, PingCentral, PingOne Workforce Cloud, and PingOne CIAM, with hands-on skills particularly in PingOne DaVinci.
• Strong familiarity with federation protocols including SAML 2.0, OAuth 2.0, OpenID Connect, JWT, and SCIM, and experience with modern grant flows.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
• pay transparency: 68-70/hr
• #LI-Remote