Natalie Inchiosa

IDR is seeking a People Shared Services Specialist to join one of our top clients for an opportunity in Los Angeles, California. In this role, you’ll provide advanced administrative and operational support across core HR/shared services functions, helping ensure a smooth employee experience from onboarding through offboarding. You’ll serve as a go-to resource for resolving complex employee inquiries, maintaining high data accuracy in HR systems, and improving processes through clear documentation and training.

Position Overview for the People Shared Services Specialist:

• Provide advanced HR/shared services support across onboarding, employee data management, payroll/benefits coordination, and offboarding
• Serve as a subject matter expert for assigned HR processes and system transactions, resolving complex employee inquiries
• Create, maintain, and continuously improve SOPs and workflows for specialized areas
• Train and support coordinators to ensure consistent, high-quality service delivery
• Maintain accurate employee records and promote operational excellence through strong attention to detail

Requirements for the People Shared Services Specialist:

• Prior experience supporting HR Shared Services and employee lifecycle processes (onboarding through offboarding)
• Strong working knowledge of HRIS/ATS/service management tools (Workday, Greenhouse, and ServiceNow preferred)
• Ability to create, maintain, and improve SOPs/process documentation with a continuous-improvement mindset
• Excellent customer service, communication, problem-solving, and multitasking skills in a fast-paced environment
• Professional HR certification (SHRM-CP or PHR)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an Agile Project Manager to join one of our top clients for an opportunity in Memphis, TN. This role involves overseeing multiple projects within a dynamic marketing environment, utilizing Agile methodologies to ensure timely and successful delivery. The position offers a chance to work with a leading organization committed to innovation and excellence in project execution.

Position Overview for the Agile Project Manager:

• Manages multiple projects across the marketing department by applying core project management principles from initiation through closure.
• Develops clear project goals, scope, timelines, and deliverables to drive project success.
• Promotes an iterative and adaptive approach, integrating Agile and traditional project management methodologies.
• Establishes governance mechanisms, roles, responsibilities, and decision-making processes.
• Utilizes project management tools such as Jira, Confluence, Smartsheet, and Ziflow to track progress and communicate transparently.

Requirements for the Agile Project Manager:

• Proven experience as an Agile Project Manager or similar role, successfully delivering complex projects in an Agile environment.
• Must be an exemplary verbal, non-verbal, and written communicator across all levels of team and management.
• In-depth knowledge of Agile methodologies (Scrum, Kanban, etc.) and their practical application in project management.
• Strong leadership abilities with a servant-leader mindset and a knack for facilitating collaboration and consensus-building.
• Proficiency in work management tools (e.g., Jira, Smartsheets, Confluence, Ziflow, Microsoft Office Suite) and a willingness to explore new technologies and techniques.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a IT Support Technician II to join one of our top clients for an opportunity in Englewood, Colorado. This role involves providing high-energy, customer-focused desktop support within a walk-up IT Café environment at a highly regulated government or DoD site, ensuring end-user satisfaction through effective technical solutions.

Position Overview for the IT Support Technician II:

• Provide onsite desktop support and troubleshooting for end users at a government agency location
• Interact with users in a walk-up IT Café setting, delivering excellent customer service
• Own user issues from initial contact to resolution, ensuring timely and effective support
• Collaborate with help desk teams to resolve Tier 1–2 technical problems
• Demonstrate strong communication skills and maintain a customer care philosophy

Requirements for the IT Support Technician II:

• Customer/solution ownership, an overall drive for excellence
• Team focused with the capacity for knowledge sharing
• Written and verbal communication skills with end users
• Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
• Basic knowledge of current IT technical standards related to computers, printers, network technology, drivers, software troubleshooting, and peripherals

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Compensation Details: $31.03/hr W2

IDR is seeking a QA Automation Test Engineer to join one of our top clients for a remote opportunity. This role involves supporting data and analytics projects within the public sector, with a focus on testing dashboards, data pipelines, and automation processes to ensure data integrity and system performance.

Position Overview for the QA Automation Test Engineer:

• Design, develop, and execute test plans, test cases, and test scripts for data pipelines and dashboards.
• Review user stories and acceptance criteria to develop comprehensive testing strategies.
• Validate dashboard functionality, data accuracy, and KPI calculations.
• Identify, document, and track defects through resolution.
• Collaborate closely with developers, Business Analysts, and BI Engineers throughout Agile sprints.

Requirements for the QA Automation Test Engineer:

• 5+ years experience as a QA/Test Engineer supporting data or analytics projects.
• Experience supporting Workers' Compensation systems, claims, or business operations.
• Strong hands-on experience designing, developing, and executing automated test flows; this role requires deeper automation expertise and is not primarily a manual QA position.
• Experience with performance testing and identifying performance, scalability, and data-quality issues.
• Must be highly self-sufficient and comfortable independently determining testing approaches, troubleshooting issues, and driving work forward without relying on predefined checklists or step-by-step direction.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Manager, Strategic Account-Based Marketing to join one of our top clients for a remote opportunity. This role involves leading strategic account-based marketing programs across a focused portfolio of enterprise accounts within the technology sector. The position emphasizes partnership with sales teams, executive stakeholders, and agency partners to develop tailored account strategies aimed at generating pipeline and account growth.

Position Overview for the Manager, Strategic Account-Based Marketing:

• Develop and execute 1:1 ABM strategies and account plans for a defined portfolio of strategic enterprise accounts
• Partner closely with Sales, GSI/Alliance teams, and executive stakeholders to align marketing efforts with account-level GTM strategies
• Lead weekly cross-functional meetings and serve as the primary point of contact across internal and external stakeholders
• Translate account strategies into targeted campaigns, content, messaging, executive engagement, and activation plans
• Build and maintain stakeholder maps, organizational charts, account intelligence, and contact databases
• Coordinate executive engagement initiatives including Executive Briefing Centers, Innovation Days, and curated executive experiences
• Manage agency partners, campaign timelines, content production, and digital activation workflows
• Monitor account engagement, meetings, pipeline generation, and pipeline acceleration opportunities
• Track account health, buying signals, competitive activity, and changes in stakeholder dynamics
• Provide regular reporting on ABM performance, pipeline velocity, engagement, and progress against account objectives
• Identify risks, blockers, and opportunities and communicate them to Sales and marketing leadership

Requirements for the Manager, Strategic Account-Based Marketing:

• Proven 1:1 ABM experience targeting named enterprise accounts
• Experience in enterprise B2B technology marketing, ideally within SaaS, software, or enterprise technology organizations
• Strong ability to build account plans and partner closely with Sales/AEs to drive pipeline and deal acceleration
• Demonstrated expertise in stakeholder mapping, executive engagement, and working with senior decision makers
• Proven experience managing complex cross-functional campaigns and coordinating Sales, Marketing, Partners, and agencies

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Business Analyst – Colorado Benefits Management System (CBMS) to join one of our top clients for an opportunity in Denver, CO. This role involves supporting state government initiatives related to Medicaid policy and benefits administration, working closely with stakeholders to analyze and enhance the CBMS platform. The position offers a chance to contribute to meaningful public sector projects within a collaborative environment.

Position Overview for the Business Analyst – Colorado Benefits Management System (CBMS):

• Support the analysis and documentation of business and functional requirements for the CBMS platform supporting Colorado Medicaid programs.
• Collaborate with Medicaid stakeholders to understand policy changes, business processes, and system enhancements.
• Facilitate requirements gathering sessions, workshops, and stakeholder meetings to ensure clear communication and understanding.
• Assist with system testing, user acceptance testing (UAT), and production support activities to ensure successful implementation.
• Create detailed business process documentation, use cases, and workflow diagrams to support project delivery.

Requirements for the Business Analyst – Colorado Benefits Management System (CBMS):

• 5+ years of Business Analyst experience supporting large-scale government or healthcare technology initiatives.
• Extensive knowledge of Colorado Medicaid policies, regulations, and eligibility processes.
• Previous experience working with the Colorado Benefits Management System (CBMS).
• Strong experience gathering, documenting, and managing business and functional requirements.
• Experience facilitating meetings with business stakeholders and cross-functional teams.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
• $55 - $75/hr 

IDR is seeking a Python/AWS Developer to join one of our top clients for an opportunity in Malvern, PA. This role involves designing and maintaining secure API solutions in a collaborative, fast-paced environment within the technology sector.

Position Overview for the Python/AWS Developer:

• Responsible for building, hardening, and maintaining secure API integrations using AWS API Gateway and Python.
• Implement authentication and authorization controls, such as OAuth, API keys, and IAM policies.
• Automate security checks within the API lifecycle to ensure compliance and security standards.
• Collaborate with security or platform engineering teams to enhance API security and performance.
• Support monitoring and alerting activities using AWS tools like Lambda, IAM, and CloudWatch.

Requirements for the Python/AWS Developer:

• 5-7 years of experience designing, developing, and maintaining secure API solutions using AWS API Gateway and Python, in an agile environment.
• Strong technical acumen in AWS API Gateway, Lambda, IAM, with working knowledge of security best practices (OAuth, TLS, rate limiting, WAF integration).
• Experience with CI/CD pipelines (GitHub workflows) and infrastructure-as-code (CloudFormation/Terraform) is a plus.
• Background supporting a security or platform engineering team preferred.
• Familiarity with AI-assisted development tools such as GitHub Copilot or Claude Code is beneficial.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an AV Engineer to join one of our top clients in New York, NY. This role supports the design and engineering of a central rack room and a digital AV network supporting multiple event spaces. 

• Collaborate on the design and integration of backend systems with AV/event management platforms.
• Engineer and optimize workflows for device control, monitoring, and automation.
• Develop and execute comprehensive test plans to ensure system functionality.
• Support engineering activities related to PTX and NAC profiling.
• Evaluate and integrate cutting-edge AV technologies into existing systems.
• Produce and maintain technical documentation throughout design and implementation.

Required Skills for AV Engineer:

• Proven experience in AV systems integration and backend AV solutions.
• Expertise with PTX platforms and related engineering processes.
• Strong skills in testing, validation, and automation workflows.
• Familiarity with NAC profiling in AV environments.
• Expertise with PTX platforms and related engineering processes.
• Ability to work onsite in NYC five days a week.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Business Analyst, Developer Experience to join one of our top clients for an opportunity in Memphis, TN. This role focuses on partnering with engineering teams to measure and improve developer productivity and experience through analytics and performance metrics. The organization operates within the technology and software development industry, emphasizing collaboration, process improvement, and engineering excellence.

Position Overview for the Business Analyst, Developer Experience:

• The role involves analyzing engineering and developer workflows to identify bottlenecks and improvement opportunities.
• Collaborate with cross-functional teams including engineers, managers, and product owners.
• Implement and maintain software delivery performance metrics using tools such as LinearB, Sleuth, or custom dashboards.
• Support the development and enhancement of internal developer platforms and tools.
• Help shape processes in a relatively new focus area to improve developer experience and productivity.

Requirements for the Business Analyst, Developer Experience:

• 5+ years experience in a similar role or environment.
• Experience with Internal Developer Platforms (IDPs) like Backstage.
• Experience with engineering analytics platforms (LinearB, Jellyfish, Haystack).
• Familiarity with developer tooling ecosystems (IDEs, Git workflows, CI/CD).
• Excellent communication and cross-functional collaboration skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.