Kat Harris

IDR is seeking a Python Developer to join one of our top clients in our client's NYC. This role is an exciting opportunity for a developer with strong Python skills to collaborate with the Actuary team, IT data team, and primary vendor, supporting the Actuarial Modeling and Data Management Platform.

Position Overview/Responsibilities for the Python Developer:

• Contribute to the development and enhancement of platform features using Python.

• Assist in building data pipelines and integration workflows to support actuarial modeling.

• Collaborate with senior developers on performance tuning and application reliability.

• Engage in testing, verification, and deployment of technical solutions.

• Provide day-to-day assistance for incidents, user queries, and troubleshooting.

Required Skills for Python Developer:

• Strong proficiency in Python with hands-on project or professional experience.

• Understanding of software development principles, including testing, debugging, and version control.

• Basic knowledge of data management, SQL, and cloud technologies (AWS/Azure).

• Effective communication skills and ability to work in cross-functional teams.

• Willingness to learn and adapt, with exposure to C++ being a plus.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Order Management Coordinator to join one of our top clients in Suwanee GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!  

Applicants must be local to the Suwanee/Duluth area at this time. 

Position Overview for the Order Management Coordinator:  

• Analyze technical manuals and wiring schematics to accurately answer customer’s request regarding parts and equipment model numbers, compatibility and other semi technical questions
• Accurately answer customer’s questions regarding product availability, pricing, order status, freight charges, pro numbers and other product questions.
• Have the ability to multi-task in a high volume high pressure atmosphere in a professional manner.
• Make decisions on whether or not an item may be returned or not, and issuing an RGA when warranted.
• Tactfully handle confrontational or stressful interactions with customers on the phone.
• Investigate and resolve shipment errors, damaged freight and billing errors that may occur and issuing credits when needed.
• Monitor and expedite all open orders to insure customer’s delivery requirements are met by working closely with the warehouse and logistics departments to insure orders are expedited and routed correctly.

Required Skills for the Order Management Coordinator:  

• Bachelors degree, professional certification preferred.
• Strong communication skills, both oral and written.
• Proven planning, problem-solving, and business logic abilities.
• Excel experience preferred

What’s in it for you?  

• Competitive compensation package  
• Full Benefits; Medical, Vision, Dental, and more!  
• Opportunity to get in with an industry leading organization  
• Close-knit and team-oriented culture  

Why IDR?  

• 20+ Years of Proven Industry Experience in 4 major markets  
• Employee Stock Ownership Program  
• Dedicated Engagement Manager who is committed to you and your success  
• Medical, Dental, Vision, and Life Insurance  
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row  

#LI-Onsite

IDR is seeking a Continuous Improvement Analyst to join one of our top clients for an opportunity in Houston, TX. This role focuses on analyzing and improving business processes within a customer care and sales environment, supporting multiple functional groups to enhance operational efficiency and customer experience. The position offers the chance to work in a dynamic, project-oriented setting within a leading organization in the industry.

Position Overview for the Continuous Improvement Analyst:

• Responsible for analyzing and resolving global issues and identifying process improvement opportunities for the Retention & Care and Inbound Sales organizations.
• Monitors the effectiveness of business processes, conducts analysis, documents workflows, and communicates process improvements across multiple teams.
• Collaborates with IT, Back Office Operations, Consumer Operations, Marketing, Legal, and Regulatory teams to implement new products, systems, and services.
• Develops detailed business requirements, user stories, and test cases to support system enhancements without disrupting customer experience.
• Acts as a liaison between customer care and other departments, ensuring successful implementation and training for process changes.

Requirements for the Continuous Improvement Analyst:

• Over 2 years of experience in a call center or consumer services environment.
• Experience writing detailed business requirements and user stories for system improvements.
• Proven ability to coordinate and document user acceptance testing.
• Strong communication skills for creating and delivering process and system change communications.
• Knowledge of project management principles and cross-functional stakeholder support.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Water Mitigation Project Manager to join one of our top clients for an opportunity in Nashville, TN. This company specializes in water mitigation, fire, and restoration services, primarily focusing on residential projects. The role involves managing water restoration projects, coordinating with technicians and adjusters, and ensuring timely and quality service delivery.

Position Overview for the Mitigation Project Manager:

• Manage water restoration and mitigation projects, primarily residential, ensuring customer satisfaction and project efficiency.
• Coordinate with technicians, adjusters, and clients to facilitate smooth project execution.
• Maintain accurate documentation, notes, and data entry for all ongoing jobs.
• Oversee project timelines, resources, and quality standards within a startup environment.
• Travel up to 1–2 hours depending on job location, with a schedule from Monday to Friday and on-call responsibilities every other week.

Requirements for the Mitigation Project Manager:

• 2-5+ years of restoration Project Management experience, specifically in water mitigation and restoration.
• Strong knowledge of insurance, restoration, and construction industry standards and processes.
• Experience managing at least one individual and leading water restoration projects.
• HS Diploma or equivalent required; valid driver’s license with a satisfactory driving record.
• Preferred certifications include IIRC, ASD, WRT, and OCT.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking an IT Business Analyst to join one of our top clients in Decatur, GA. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Business Analyst:

• Collaborate with project managers, product owners, and stakeholders to evaluate and document existing business processes.
• Identify gaps and gather business requirements to enhance current workflows.
• Support requirements documentation, modeling, and diagramming, as well as UAT planning and coordination.
• Lead working sessions and ask probing questions to clarify unclear workflows.
• Hybrid schedule with onsite presence required at least two days a week.

Required Skills for IT Business Analyst:

• 5+ years of Business Analyst experience, with at least 2 years on IT projects.
• Experience in state government or public sector projects.
• Proficiency in gathering, documenting, and translating business requirements.
• Strong skills in mapping and analyzing existing processes.
• Experience facilitating stakeholder discussions and requirements workshops.
• Familiarity with process diagramming and business modeling tools such as Visio, Lucidchart, or Draw.io.

What's in it for you?

• Competitive compensation package Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Payroll Coordinator to join one of the nation’s largest healthcare organizations during an exciting period of transformation. This individual will play a key role in supporting payroll operations for a workforce of 20,000+ employees across multiple facilities and employee groups. The ideal candidate is highly detail-oriented, thrives in fast-paced, high-volume environments, and brings deep expertise in Kronos and Workday payroll systems. Responsibilities

• Process, audit, and reconcile high-volume payrolls for multiple entities, ensuring accuracy and compliance with all state and union regulations.

• Review and approve timekeeping records, retroactive payments, pay adjustments, and final termination checks.

• Support ongoing Kronos system testing and integration with Workday, validating configuration changes and troubleshooting issues.

• Research and resolve escalated payroll discrepancies while providing guidance to payroll staff.

• Partner with HRIS, Timekeeping, and Finance teams to ensure consistency and process accuracy during leadership transitions.

• Document all configuration updates, testing results, and process changes for audit readiness and transparency.

Required Skills & Experience

• 4–5+ years of hands-on payroll processing in a large Healthcare organization (20,000+ employees).

• Proven experience with Kronos and Workday payroll systems (required).

• Strong knowledge of California payroll compliance, including final pay, overtime, and leave requirements.

• Experience processing union payrolls and understanding collective bargaining agreements.

• Skilled in payroll adjustments, retro pay, and reconciliation.

• Excellent communication, problem-solving, and documentation skills.

• Ability to work standard Pacific Time hours.

Preferred Skills

• Familiarity with UKG Absence Management.

• Experience supporting payroll systems during testing, migrations, or leadership transitions.

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

 

IDR is seeking a Technical Support Engineer - Integrations to join one of our top clients for an opportunity in Orlando, FL. This role involves providing advanced technical support for complex systems, software, and integrations within a dynamic IT environment. The company specializes in cutting-edge technology solutions and is dedicated to delivering exceptional customer service.

Position Overview for the Technical Support Engineer - Integrations:

• Provide technical support to administrators, technicians, and product support personnel diagnosing, troubleshooting, repairing, and debugging complex computer systems, software, and networked environments.
• Respond to escalated situations where first-line support has failed to resolve issues, offering in-depth troubleshooting and resolution.
• Analyze data to identify potential causes of technical problems and collaborate with engineering teams for solutions.
• Understand and support the ServiceNow platform, cloud technologies, and troubleshooting practices to resolve complex technical cases.
• Act as a customer advocate, ensuring successful resolution of technical queries and unexpected behaviors within the platform.

Requirements for the Technical Support Engineer - Integrations:

• Troubleshooting or configuration knowledge on LDAP/Active Directory, SSO, or other authentication/user management systems (e.g., Azure AD, Okta, SAML, SiteMinder).
• Understanding of email troubleshooting (e.g., Office 365, Exchange).
• Knowledge of web services (SOAP, REST).
• Experience in data extraction technologies (e.g., JDBC, ODBC) and exporting/importing data between systems.
• Working knowledge of network troubleshooting tools and techniques (e.g., Ping, Telnet).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Regulatory Change Analyst to join one of our top clients in the Software space. This is a remote role that is prioritizing candidates on the East Coast as they will support a team in Spain. This role specializes in legal, security, and compliance solutions, providing critical support to ensure regulatory adherence in a rapidly evolving technological landscape. This organization is committed to fostering a collaborative environment that promotes continuous growth and innovation in compliance management.

Position Overview for the Regulatory Change Analyst:

• Report directly to the Senior Manager of Ethics & Compliance, supporting regulatory change management initiatives.
• Identify, monitor, and manage regulatory changes that impact ServiceNow, ensuring compliance across processes.
• Cultivate and maintain strong relationships with internal and external stakeholders to facilitate effective communication.
• Facilitate understanding of regulatory requirements and their implications to drive informed decision-making.
• Support implementation of compliance strategies to mitigate business risk and uphold organizational standards.

Requirements for the Regulatory Change Analyst:

• 3+ years working in legal, security, compliance, or audit roles.
• A basic understanding of cloud security, compliance, and legal frameworks, with a strong ability to identify regulatory changes and implement balanced compliance strategies.
• Familiarity with the fundamentals of artificial intelligence, as it pertains to legal and compliance contexts.
• Ability to comprehend regulatory compliance requirements and translate them into requirements and actionable controls to mitigate business risk.
• Exceptional verbal and written communication skills, with a talent for building relationships across all leadership levels.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.