Kat Harris

This position would require an onsite interview, and onsite potentially during onboarding and a few visits per year (costs covered). It is a beautiful coastal location that would be FUN to visit!

Job Summary:

The CPC - DRG Validator ensures accurate assignment of Diagnosis Related Groups (DRGs) by applying expertise in medical coding, clinical documentation, and reimbursement principles. This role promotes a culture of safety, service excellence, and compliance with all regulatory requirements.

Key Responsibilities

• Review medical records to validate accurate DRG assignments, ensuring correct case mix and compliance with federal and healthcare policies.
• Analyze patient charts for discrepancies or inconsistencies in coding or documentation.
• Collaborate with coding and clinical staff to resolve coding-related issues and participate in audits and quality improvement initiatives.
• Conduct second reviews of focus DRGs, discharge dispositions, and Present on Admission (POA) flags prior to billing.
• Communicate coding changes and clarifications to ancillary departments and medical staff, supporting education and quality improvement.
• Assist in regulatory audits, recovery audit activities, and maintenance of audit software.
• Research and respond to documentation and code assignment denials, coordinating with payers on DRG mismatches.
• Develop and conduct educational sessions for coding and medical staff on documentation improvement and coding standards.
• Create and refine coding queries in line with AHMIA physician query guidelines.

Qualifications

Education:

• College degree in Health Information Management or a related field.

Experience:

• At least 5 years of inpatient coding experience.

Licensure/Certification:

• Credentialed coding professional required (RHIA, RHIT, CCS, CPC, or CCS-P).

Skills:

• In-depth knowledge of coding guidelines, DRG assignment, UB-04 standards, and regulatory requirements.
• Proficiency in medical record analysis and audit processes.
• Strong communication and education skills to support documentation improvement initiatives

Contact Center Director We are currently seeking qualified candidates to work as a Contact Center Director. JOB SUMMARY: The Contact Center Director is responsible for the daily operations of the call center as well as identification and implementation of process improvements. Leverage best-in-class applications Five9, WFO, and Salesforce to drive improved performance and enhance the patient engagement experience. This role will regularly interact with other departments, including information technology, marketing, and operations and manages outside vendors.  ESSENTIAL FUNCTIONS:

• Provide leadership for centralized phone operations, including patient inquires, appointment scheduling and outbound calling programs
• Achieve call center performance targets such as patient satisfaction, wait time and patient service representation productivity and quality
• Collaborate and ensure effective communication with other leaders and team members to align operations and implement workflow, quality, and process improvements as required
• Maintain appropriate staffing levels to meet call volume while meeting assigned budget
• Responsible for team member engagement and retention through practices that promote communications, recognition, teamwork, and effective employee relations practices
• Ensure training and development of team members by identifying training needs and establishing initiatives to meet company/individual objectives
• Responsible for holding team members to the highest integrity and professionalism standards
• Resolve service issues, including patient inquires

QUALIFICATIONS REQUIRED:

• Minimum of 8 years contact center management experience of 25 or more employees

• Expertise with automated dialing platforms with significant Inbound and Outbound call volumes
• Bachelor’s degree preferred or equivalent combination of education and experience
• Proficient in using the Microsoft Office software applications (Excel, Word, PowerPoint)

• Excellent organization, time management and multi-tasking abilities to meet assigned deadlines
• Team building as well as coaching for performance and development skills
• Ability to develop, read and interpret quantitative and qualitative reports to measure and evaluate contact center and individual performance
• Communicate effectively, both written and orally, with all levels of the organization, team members, patients, and vendors

BENEFITS:

• Medical, dental, and vision insurance
• Childcare assistance, up to $500 per month/child
• 401K with company match
• STD, LTD, Life Insurance
• Paid Time Off and Paid Holidays

 

We are seeking a Technical Product Owner to lead the coordination between technical teams, advancing missile defense capabilities from prototypes to operational solutions. This role involves collaborating with engineers, analysts, and developers to create integrated solutions for regional and global defense scenarios. Location: Colorado Springs, CO (Permanent, Onsite) Key Responsibilities of the Technical Product Owner:

• Work with X-Lab Agile teams to build integrated solutions and prototypes.
• Analyze complex data related to command, control, track state vectors, and sensor tasking.
• Design and extend analysis tools shared across teams.
• Support the development of technology roadmaps and experiment plans.
• Conduct trade studies and provide technical analysis as needed.

Required Experience & Skills of the Technical Product Owner:

• 15+ years of related experience; advanced degrees in Physics or related fields can substitute for experience.
• Experience as a technical lead with Ballistic Missile Defense or C2BMC programs.
• Strong background in systems engineering, track state estimation, and related missile defense technologies.
• Expertise in kinematic modeling, tracking, and EOIR/RF phenomenology.
• Active Secret clearance with ability to obtain TS/SCI.
• Bachelor’s degree in Physics, Mathematics, Computer Science, or related STEM field (advanced degrees preferred).

Desirable Experience of the Technical Product Owner:

• Agile software development and experience with Java, C++, or other Object-Oriented languages.
• Verification & Validation (V&V) testing of complex software systems.

Compensation:

• $145,000-148,000 per year (based on experience).

Benefits:

• Medical, Dental, Vision, Life Insurance, Disability, Flexible PTO, 401k, and more.

Surgical Technologist We have 3 levels of positions open – Surgical Technologist I/II/III based on years’ experience and certification. We have both inpatient and outpatient positions in multiple beautiful locations across metro Atlanta. Shift: Monday - Friday 3 x 12 Summary: Provide technical assistance and support to medical/surgical teams during procedures, ensuring safety, sterility, and efficiency. Key Responsibilities

• Prepare and maintain sterile fields, instruments, and surgical equipment.
• Assist in patient preparation and positioning for surgeries.
• Anticipate surgical team needs, passing instruments and supplies.
• Perform surgical counts with circulating nurse to ensure safety.
• Transport patients, specimens, and equipment as necessary.
• Clean and organize the operating room for subsequent procedures.
• Facilitate case cart preparation, ensuring all required supplies are available.
• Assist in Labor & Delivery with patient care, newborn care, and surgical procedures such as C-sections and tubal ligations.
• Monitor sterile technique, addressing and correcting breaks in sterility.
• Maintain a clean, safe, and stocked work environment.

Specialized Roles

• Operating Room Expeditor: Coordinate case cart delivery, retrieve and prepare instruments, and support room setup.
• Turnover Tech: Assist with patient transport, cleaning, and equipment setup for the next procedure.

Preferred Qualifications

• Graduate of an accredited surgical technology program or 5+ years of OR experience.
• Basic Life Support (BLS) certification.

Required Qualifications

• Open to new grads and less than 1 year experience but you must have a certification in Surgical Technology from an accredited school or program

 

Business Systems Analyst Terms: All Capgemini contracts are ongoing with a right to hire after 3 months. Conversion at 90 days is rare and pre-specified by Capgemini, but the right to hire remains in place. Pay Rate: $51/hr C2C Location: Berkeley Heights, NJ or Alpharetta, GA Work schedule details: Onsite UPDATES:

• *Only visas accepted are H1B, L2 EAD, H4 EAD, AOS EAD. Permanent residents and green card holders. TN visas only if the contractor lives in US. (if CTH role, only USC and GC holders)

Details: Position Overview: As a Business Systems Analyst, you play a critical role in the software development process by owning the delivery of requirements. This involves leveraging specialist business analysis knowledge and providing product insights and context. Acting as the bridge between the business customer, product owner, and delivery team, you ensure requirements are identified, translated, and communicated effectively to drive system design, development, and testing. Responsibilities: Business Analysis & Documentation: Investigate, evaluate, and interpret business data using various techniques to meet business needs. Document current business processes, identify problems and opportunities, and re-engineer processes for improvement. Capture and translate requirements into detailed, high-quality specifications using business analysis techniques. Craft, contribute to, and maintain comprehensive business analysis documentation. Collaboration & Communication: Work closely with Product Owners to understand their vision and relay it into actionable requirements. Facilitate discussions with stakeholders to identify problems, root causes, and facilitate decision-making. Engage with clients in the banking and financial industries to understand and translate their requirements for the development team. Tailor communication style to suit various partners and audiences. Development Team Support: Actively contribute to scrum ceremonies and provide support to the development team throughout the project lifecycle. Participate in detailed research related to software functionality to align with client requirements. Incorporate approved improvements into specifications and maintain updated documentation. Required Qualifications: Minimum of 5 years as a Business Analyst. Proven ability to lead and mentor others in the BSA/BA role. Experience working with WINS solution stack (Windows Server, IIS, .NET, SQL Server). Hands-on experience with wireframe tools like Balsamiq. Familiarity with Agile development tools such as Team Foundation Server (TFS) and Jira. Experience writing analytical queries using T-SQL/SQL Server. Nice to Have: Strong negotiation, problem-solving, and decision-making skills. Aptitude for self-organization and fostering team cohesion. Proficiency in capturing, visualizing, and communicating functional product solutions.  

IDR is seeking a Oracle GTM Consultant to join one of our top clients for a remote opportunity with 50% travel! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Responsibilities:

• Design and architect scalable solutions using Oracle GTM to manage and optimize global trade compliance and supply chain operations.
• Integrate various data sources (e.g., ERP, WMS, TMS)
• Customize Oracle GTM to meet specific business requirements, including creating custom attributes, segments, and data models.
• Adhere strictly to established project planning methodologies and Agile development processes.

Requirements:

• Minimum of 4 years of experience working with Oracle GTM.
• Proven experience in data integration, data management, and data analytics.
• Experience working with trade management platforms across logistics and supply chain technology stacks.
• Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a Quality Assurance Specialist IV to join one of our top clients in Newark, CA. This role is perfect for individuals with a strong background in biology, biochemistry, or a related pharmaceutical-biotechnology discipline, and a minimum of 3 years of experience in a GMP environment. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Quality Assurance Specialist IV:

• Provide compliance support or oversight for operational functions

• Conduct investigations for Laboratory Investigation Reports (LIR) and deviations via effective root cause analysis

• Author and revise controlled documents such as procedures, methods, work instructions, protocols, and reports

• Perform risk analysis as needed to determine severity, likelihood of recurrence when triaging events and/or conducting investigations

• Manage and author change controls related to qualification, modification, and/or decommissioning of equipment

Required Skills for Quality Assurance Specialist IV:

• Bachelor's degree in biology, biochemistry or related pharmaceutical-biotechnology discipline

• Minimum of 3 years work experience within a GMP environment

• Experience with a wide range of analytical techniques such as ELISA, SDS-PAGE, Western Blot, Karl Fischer, UV and HPLC

• Solid technical training and troubleshooting experience

• Strong understanding of data integrity principles within a GMP environment

• Expertise in use of Microsoft Office applications

   

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

   

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row