Kat Harris

IDR is seeking a Collections Operations Specialist to join one of our top clients for an opportunity REMOTE! This role belongs to a prominent utility and energy industry company focused on retail services. The position emphasizes analyzing accounts and supporting collection and disconnect processes to ensure customer account accuracy and timely service.

Position Overview for the Collections Operations Specialist:

• Responsible for analyzing accounts to determine if service disconnection is warranted based on Texas PUC rules.
• Performs balance transfers from inactive to active accounts and reviews accounts from automatic disconnect processes to ensure accuracy.
• Runs reports in SAP-CCS and BW to support disconnect, reconnect, and monitoring processes.
• Communicates with management and distribution companies to resolve failed or rejected orders or transactions.
• Analyzes aged accounts and system failures to identify root causes and improve process efficiencies.

Requirements for the Collections Operations Specialist:

• 2+ years business experience
• 6 months collections experience combined with SAP/CCS experience can substitute for 2 years of business experience
• Knowledge of the utility and/or deregulated energy industry
• Bachelor’s degree in business or related area OR experience may substitute for college education, in which case a high school diploma or equivalent is required
• Ability to analyze reports and accounts to determine actions needed to ensure timely collection and reconnections

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Technical Product Manager III to join one of our top clients for an opportunity in Brentwood, TN. This role focuses on managing healthcare software solutions and driving product development in a fast-paced, agile environment. The position offers the chance to work remotely while collaborating with a dedicated team to deliver innovative healthcare technology solutions.

Position Overview for the Technical Product Manager III:

• Serve as a key liaison between business stakeholders, clinical teams, and development groups to ensure product success and alignment with strategic goals
• Translate complex clinical needs and business objectives into detailed functional and technical requirements
• Manage the entire product lifecycle from concept to launch, including enhancements based on customer feedback
• Lead agile development processes by prioritizing features, managing backlogs, and facilitating planning sessions
• Collaborate on product strategy, roadmaps, and development of business cases with architecture and business partners

Requirements for the Technical Product Manager III:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field, or equivalent work experience
• 7+ years of relevant experience in an IT and/or Healthcare setting
• 3-5 years of experience in a Technical Product Manager, Product Owner, or Senior Business Analyst role within an agile environment
• Proven track record of managing software products through full lifecycle from concept to launch
• Strong experience in developing business cases, cost-benefit analysis, and ROI calculations

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an Acquisitions Analyst to join one of our top clients for an opportunity in Lawrenceville, GA. This role involves supporting the procurement of technology-related assets within a government or public sector environment. The organization is committed to efficient financial management and procurement processes to serve multiple departments.

Position Overview for the Acquisitions Analyst:

• Assist the Acquisitions Supervisor with sourcing and procurement activities for technology items such as hardware, software, and network equipment.
• Manage and process acquisition requests submitted by various departments, ensuring proper documentation and approval.
• Maintain databases and records related to procurement activities and budget verification.
• Reconcile and validate financial data, analyze procurement records, and ensure compliance with legal and reporting standards.
• Support invoicing, budget justifications, and day-to-day procurement operations.

Requirements for the Acquisitions Analyst:

• Bachelor's Degree in Accounting, Business Administration, or a related field, or an equivalent of two years of experience.
• A strong grasp of financial principles, including budgeting and cost analysis.
• Experience in technology acquisitions, including familiarity with sourcing and procurement processes.
• Ability to communicate tactfully with vendors, suppliers, and department representatives.
• Proficient in Microsoft Office Suite or Microsoft 365 applications.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a NOC Technician to join one of our top clients in Fort Worth, Texas. If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the NOC Technician: The NOC Technician will make skilled assessments and perform technical analysis of problems and outages as they occur across the Enterprise to evaluate/isolate root cause. The position will also document and escalate Tier 2 and Tier 3 critical alerts to the appropriate tech support group.  Required Skills for the NOC Technician:

• 2+ experience working as a NOC or Data Center Technician
• Experience installing and racking server and network-based equipment
• Experience escalating Tier II and Tier III alerts to the appropriate tech support group
• Experience providing technical support for end-users, over the phone, through email and chat

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-onsite  

IDR is seeking a Data Scientist to join one of our top clients for an opportunity in Lehi, UT. This role involves designing and deploying predictive models to optimize home energy management systems, leveraging data and AI to enhance comfort and efficiency within connected homes. The company is a leader in home energy intelligence, focusing on innovative solutions in the energy and IoT sectors.

Position Overview for the Data Scientist:

• Develop and deploy advanced predictive models for occupancy, runtime, cost forecasting, anomaly detection, and preconditioning.
• Utilize data-driven insights to improve demand response, time-of-use shifting, and virtual power plant strategies.
• Collaborate with data engineering to improve data quality and scalability, transforming legacy data into reusable data products.
• Work closely with cross-functional teams including product, engineering, and analytics to integrate intelligence into systems.
• Communicate complex model outcomes effectively to both technical and non-technical audiences.

Requirements for the Data Scientist:

• Proven expertise in predictive modeling, forecasting, and applied machine learning (e.g., regression, gradient boosting, time-series, causal inference).
• Experience working with large-scale event and sensor data, preferably within energy, IoT, or device-driven ecosystems.
• Strong proficiency in Python (Pandas, NumPy, scikit-learn, PySpark) and experience with distributed compute environments (Spark, Databricks, GCP).
• Ability to take models from concept to production in collaboration with engineering teams.
• Skilled in statistical analysis, feature engineering, and experimental design (e.g., A/B testing).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Health Information Services Technician to join one of our top clients for an opportunity in Torrance, CA. This role is within the healthcare industry, focusing on managing patient health information and ensuring compliance with privacy regulations. The company emphasizes accuracy and efficiency in handling medical records and information requests.

Position Overview for the Health Information Services Technician:

• Receive and prioritize customer requests related to patient health information from multiple sources and ensure timely processing.
• Utilize EPIC/ROI (Release of Information) module to process medical records requests accurately and efficiently.
• Educate customers on confidentiality and privacy regulations, including HIPAA compliance.
• Work collaboratively with healthcare providers, legal entities, and internal teams to fulfill data requests.
• Maintain data accuracy with a processing goal of 95% accuracy and adhere to all federal and state regulations regarding health information.

Requirements for the Health Information Services Technician:

• Use of Epic Release of Information module and ability to elaborate on its use in detail.
• Knowledge of HIPAA laws and data privacy regulations.
• At least 3 years of relevant experience processing medical record requests.
• Proficiency in data entry, processing, and use of PDF applications such as Kofax.
• HS Diploma or GED is required for this role.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Technical Support Engineer to join one of our top clients for an opportunity in Santa Clara, California. This role involves managing and resolving complex issues related to the ServiceNow platform within a dynamic, customer-focused environment. The organization is a leading provider in the technology solutions industry, committed to delivering innovative services and exceptional customer support.

Position Overview for the Technical Support Engineer:

• Responsible for managing and resolving the most challenging technical issues for the ServiceNow platform.
• Serve as the first point of escalation within the technical support department.
• Mentor and collaborate with junior team members across various technologies.
• Quickly gain an understanding of the ServiceNow platform and customer environment.
• Work outside normal business hours, including evenings, weekends, and holidays, as needed.

Requirements for the Technical Support Engineer:

• Demonstrated ability to troubleshoot difficult technical issues.
• Working knowledge of the components in a web applications stack.
• Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok).
• Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell.
• Experience with relational databases (e.g., MySQL, Oracle).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Encompass Administrator! (100% work from home!)

If you have a love and professional experience as a encompass administrator looking for an opportunity to grow, IDR has an exciting opportunity for you! This is an urgent need for my client, and they are scheduling interviews quickly, you don’t want to miss out!

Required Skills for the Compass Administrator

• 2+ years of professional experience operating as an Encompass Administrator

• Extensive background with mortgage workflow

 

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

 

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Dedicated Engagement Manager who is committed to you and your success

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated’s Best of Staffing® Client and Talent Award winner 7 years in a row

Advance Practice Provider Position: Home Health - Advanced Practice Provider – Full Time Hybrid/Remote - (1-2 Days Remote) (3-4 Days In Patient Homes) Mileage and Cell phone Reimbursement + Quarterly Bonus + Possible Relocation Salary: 125-135K Base + Bonus Monday – Friday (No weekends, no call) Client is looking for skilled Nurse Practitioners and Physician Assistants eager for the opportunity to make a difference in patients' lives. The Advanced Practitioner at Client is a key member of an integrated Care Team, which includes a Registered Nurse and a Social Worker. The patients we serve often struggle with multiple serious diseases. Our Nurse Practitioners and Physician Assistants help patients improve their quality of life in the home and slow the progression of kidney disease, enabling positive health outcomes. Using your skills in this position will allow you to deliver personalized, compassionate medical care to individuals mainly chronic illness or kidney disease. You will also be responsible for caring for patients, maintaining accurate and current patient records and scheduling, and administering follow-up appointments to patients as required. Your gifts as a healthcare professional are urgently needed. In healthcare systems, the patient has too often become secondary due to processes and incentives that don’t positively impact the patient for the long term. We strive to change that narrative by putting our patients and their quality of life at the forefront of what we do. Roles and Responsibilities • Conducts assessments, including comprehensive annual wellness exams on patients both in the patients' home and in the virtual environment • Counsels and educates patients and families about benefits and programs available to help them live healthier lives • Documents items such as: appropriate chief complaint, all applicable diagnoses, past medical, family, and social history, review of systems, examinations, medications, allergies, assessment, and plan • Responsible for the coordination of care with primary care providers, specialists, and appropriate ancillary services • Completes all documentation and paperwork in a timely manner • Maintains quality of care standards as defined by the practice • This position will not be office-based but will be remote in the state in which employed and will need to attend periodic training/meetings outside of that state • Delivers evidence-based, timely care in a manner that reduces avoidable hospitalizations, maximizes quality of life, and puts patient health and satisfaction first • Prescribes medications, orders tests, and collaborates with the patient’s Client physician • Performs effectively, as reflected by improved patient quality outcomes, which will be measured and reported daily • Facilitates closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing • Assists patients with enrolling to access educational videos • Participates in the integrated care team meetings • Knowledge of disease diagnosis and prevention • Makes assessments of patients' health status • Develops treatment plans • Implements plans consistent with appropriate plans of care • Follows up and evaluates patients' status • Other duties as assigned Position Requirements • Active and unrestricted Registered Nurse and Nurse Practitioner or Physician Assistant license • Board certified for appropriate licensure (NP: ANCC/AANP; PA: NCCPA) • Current and unrestricted DEA certificate • Ability to work without direct supervision and practice autonomously • Access to transportation, a valid driver's license, and car insurance • Must be proficient with medical instruments and equipment required by the work • Knowledge of computer-based data management programs and information systems, as well as medical records and point-of-interview technology • Ability to communicate effectively in verbal and written form with retail and medical partners at various levels, patients, family members, physicians, and representatives of the community • Sound understanding of all federal and state regulations including HIPAA and OSHA • 2 or more years of direct patient care required • Managed Care/IPA/Health Plan experience • Experience conducting annual wellness visits or similar comprehensive visits virtually or in the home Benefits • Comprehensive medical, dental, vision, and life insurance • Paid vacation and holiday time • 401(k) plan with matching contributions (employer match vested 100% from day 1) • Pet Insurance • Company-paid life insurance • FSA & HSA