Kat Harris

We are looking for a skilled and experienced Digital Operations Analyst to join one of our top energy clients in Houston, TX! In this role, Digital Operations is responsible for maintaining content for products, price updates across on-line sales channels, supporting self-service digital journeys, and providing business support for defect troubleshooting and resolution within content management systems (CMS).If you're looking for an opportunity to work for growing company in Houston, TX, APPLY TODAY!  

Key Responsibilities:

• Maintain product and pricing content across websites and sales channels.

• Update content in CMS platforms (e.g., Tridion or Adobe Experience Manager).

• Monitor system performance and troubleshoot issues with IT.

• Support digital self-service tools and online customer journeys.

• Run reports, identify bugs, and assist with testing (unit/regression).

• Automate processes to improve efficiency and reduce errors.

• Track requests and manage tasks using workflow tools.

• Communicate updates and status reports to stakeholders.

• Support campaign and product launches through testing and documentation.

• Drive continuous process improvement and automation initiatives.

• Work closely with cross-functional teams and Product Owners on enhancements and fixes.

Requirements:

• 3+ years of professional experience as a digital analyst using Microsoft Office tools (Excel, PowerPoint, Visio, Power BI)
• 2+ years of experience with PowerBi
• 1+ years of experience in Operations, IT, Project Management, or Consulting
• Experience with process automation (e.g., RPA)

Preferred Skills:

• Familiarity with CMS tools (Tridion or Adobe Experience Manager).
• Basic knowledge of SQL, HTML, and relational databases
• Bachelor’s degree from an accredited college or university

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row