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IDR is seeking a Patient Services Representative (San Francisco) to join one of our top clients in San Francisco. This role is perfect for individuals with a passion for healthcare and customer service, who are adept at handling patient complaints and ensuring their timely resolution. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Patient Services Representative (San Francisco):Serve as the primary point of contact for patient complaints, ensuring timely and satisfactory resolutions
Educate patients and families on complaint procedures and foster service recovery
Act as a liaison between patients, families, hospital staff, and volunteers to enhance the patient experience
Maintain thorough documentation of patient concerns, follow-ups, and resolutions
Assess and address patients' physical and ambulatory needs, ensuring necessary medical equipment and services are provided
Required Skills for Patient Services Representative (San Francisco):
Strong customer service skills with a focus on service recovery
Understanding of healthcare operations, including risk management principles
Knowledge of CMS, The Joint Commission (TJC), and regulatory guidelines related to patient rights and grievances
Excellent written and verbal communication skills to interact professionally with diverse audiences
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and healthcare systems (e.g., EHR, MIDAS)
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
IDR is seeking a dynamic and experienced Training and Development Specialist to join one of our top clients in the retail industry. This role is perfect for a creative and organized professional who thrives in a fast-paced environment and is passionate about improving processes and facilitating effective training. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Training and Development Specialist:- Develop a comprehensive understanding of the roles within our client's Merchandising and/or Planning and Inventory teams, including daily responsibilities, systems used, processes, and reporting.- Facilitate cross-functional meetings to gather feedback, identify pain points, and find gaps in processes, training, systems, and reporting.- Coordinate and facilitate training sessions in conjunction with internal partners.- Identify process improvement opportunities and collaboratively develop training and documentation that defines best practices.- Build trust with cross-functional partners through timely follow-up, clear communication, and collaboration.Required Skills for Training and Development Specialist:- Minimum of 3 years direct work experience in process improvement/best practices.- Previous experience in Fashion, Beauty, or Retail.- Knowledge in Merchandising or Planning and Inventory.- Proven advanced level organizational skills.- Strong collaboration and interpersonal skills.- Self-starter and growth mindset approach to skills development.- Strong verbal and written communication skills.What’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;IDR is seeking a Scrum Master to join one of our top clients for a 6-month contract engagement. This individual will play a critical role in leading Agile teams and facilitating the delivery of key business solutions in a fast-paced, collaborative environment. The ideal candidate has a passion for Agile methodology, thrives in team settings, and possesses strong coaching and communication skills.
Essential Job FunctionsFacilitate and guide Agile teams through multiple sprint cycles with minimal oversight, ensuring timely and high-quality delivery.
Collaborate with Product Owners to manage and refine sprint backlogs and effectively navigate changes in scope.
Act as an Agile coach to promote adoption of Agile principles, helping teams use tools and best practices to optimize delivery.
Proactively identify, remove, and mitigate roadblocks to maintain project momentum and team productivity.
Generate Agile-based reports and manage workflows using tools like Jira, Rally, MS Project, and others.
Lead all project phases including initiation, planning, execution, monitoring, and closure using Agile and project management methodologies.
Foster positive cross-functional relationships and provide timely support to partner teams.
Ensure project milestones and deliverables are met on schedule and within scope.
3-5 years of experience in a Scrum Master or Agile Project Management role.
Proven ability to guide teams through transitions to Scrum and coach on Agile best practices.
High level of proficiency with Jira and other Agile tools.
Strong interpersonal and communication skills to work effectively with team members and business stakeholders.
Competitive compensation package
Full Benefits – Medical, Vision, Dental, and more!
Opportunity to join an industry-leading organization
20+ Years of Proven Industry Experience in 4 Major Markets
Employee Stock Ownership Program
Dedicated Engagement Manager focused on your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated’s Best of Staffing® Client and Talent Award Winner – 10 Years in a Row
IDR is seeking a proactive and detail-oriented Raw Materials Planner to join one of our esteemed clients in Houston, TX. This role is perfect for individuals who excel in managing material flow, coordinating with suppliers, and analyzing demand forecasts. If you are seeking an opportunity to join a dynamic organization and work within a collaborative, team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the Raw Materials Planner:- Ensuring efficient movement of materials and products through the production process, while maintaining optimal inventory levels.- Overseeing supplier deliveries to ensure compliance with agreed-upon timelines and quality standards.- Analyzing consumption patterns and forecasts to adjust schedules and material requirements, preventing shortages and surplus stock.- This is a 4-month contract position requiring on-site presence.Required Skills for Raw Materials Planner:- 0-3 years of experience in purchasing, demand planning, or materials planning.- Strong team player with the ability to perform routine and/or repetitive tasks.- Proficiency in using procedures, operations, techniques, tools, and materials.- Excellent organization and task prioritization skills.- Basic competency in Microsoft Office software skills, particularly Excel.What’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to work with an industry-leading organization- Collaborative and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a rowIDR is seeking a HR Coordinator to join one of our top clients in Suwanee, GA. This role is an exciting opportunity for individuals with a passion for human resources and a desire to contribute to a dynamic team. If you are looking for an opportunity to join a large/growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the HR Coordinator :
Support a variety of Human Resources functions in the areas of Talent Acquisition, Employee Services, Employment, HR Systems, Records Management, Reporting and Compliance Programs.
Process all transactions in the company's applicant tracking system as part of full cycle recruitment.
Prepare all communication with newly hired employees, providing instruction on new hire forms, setting expectations on new hire timeline and answering/directing questions.
Partner with IT to ensure timely set-up and arrival of new hire equipment.
Assist scheduling and conduction of new hire orientation.
Ensure compliance of our client's location with the USCIS requirements regarding I-9s, E-Verify visas and work authorizations.
Required Skills for HR Coordinator :
Minimum of 2 years of HR experience as an admin, coordinator, assistant, or specialist.
Proficiency in Microsoft Office Suite, ADP, and any Applicant Tracking System (ATS).
Experience working for a mid-large size company.
Recruiting experience: posting jobs and managing the full onboarding setup.
Excellent verbal and written communication skills.
Knowledge of wage laws & labor laws, confidentiality.
Bilingual (Spanish speaking) is a plus.
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
IDR is seeking a dynamic and experienced Azure Cloud Engineer to join one of our top clients in Brentwood, TN. This role is perfect for a professional with a deep understanding of Azure Networking and the Azure Ecosystem's various IaaS/PaaS offerings. If you are looking for an opportunity to join a large, growing organization and work within a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the Azure Cloud Engineer:- Monitoring, supporting, and enhancing the security of current and future environments- Evaluating and automating the scaling and capacity requirements within environments- Troubleshooting and resolving environment performance issues, connectivity issues, security issues, etc.- Providing escalated support to end users and service desk technicians- Implementing new environments and technologies- Working with teams to integrate infrastructure components into processes and proceduresRequired Skills for Azure Cloud Engineer:- Proficiency in Microsoft Azure solutions - compute, storage, network, and security- Strong knowledge of Backup, Restore, Recovery, and high availability strategies for Microsoft Azure- Understanding of Active Directory, Azure AD, LDAP- Advanced knowledge of DNS, DHCP, Kerberos, and Windows Authentication- Network and TCP/IP routing/subnetting- Excellent PowerShell skills- Working knowledge of VPN connectivity- Experience with Azure AD, Active Directory, including GPOs- Experience configuring single-sign-on utilizing enterprise applications in EntraIDWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry-leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;IDR is partnering with our local client to hire a Back Office Engineer for a fully remote, contract-to-hire role. This position is part of a newly reorganized team structure that offers a defined career progression path through a tiered support model. Serving in a Tier 1 capacity, this engineer will support daily operations and ensure backend systems are stable, efficient, and scalable to meet evolving business demands.
Responsibilities for the Back Office Engineer:
Qualifications for the Back Office Engineer:
What’s in it for you?
Why IDR?
Experience: 8–10 years of QA experience, including hands-on team leadership.
Domain Expertise:
Strong preference for candidates from industrial, power, or HVAC domains.
Automotive backgrounds are acceptable only if they include system-level QA experience.
Hardware Testing:
Must have worked directly in lab settings testing embedded or integrated hardware/software systems.
Web or mobile-only QA experience is not suitable for this role.
Technical Knowledge:
Familiarity with protocols such as Modbus, CAN, IEC 61850 is highly preferred.
Experience using Python in hardware-software QA environments is a plus (not required).
