John Mayer

IDR is seeking an IT Application Analyst to join one of our top clients for an opportunity in Rochester, Minnesota. This hybrid position involves supporting clinical applications within a hospital or healthcare environment. The role offers the chance to work with healthcare software solutions, clinical workflows, and healthcare interface engines.

Position Overview for the IT Application Analyst:

• Support and maintain clinical applications in a hospital or healthcare setting.
• Collaborate with vendors and internal stakeholders to optimize software solutions.
• Ensure healthcare privacy and security requirements are upheld, including HIPAA compliance.
• Assist in integrating EHR systems and clinical interfaces such as HL7 and FHIR.
• Provide support for telehealth or virtual care platforms and contribute to clinical workflow improvements.

Requirements for the IT Application Analyst:

• Bachelor’s degree in Health Informatics, Information Systems, Nursing, or related field (or equivalent experience).
• 3+ years of experience supporting clinical applications in a hospital or healthcare environment.
• Experience working with vendor-supported healthcare software solutions.
• Understanding of clinical workflows in inpatient settings.
• Knowledge of healthcare privacy and security requirements, including HIPAA.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

 #LI-Hybrid pay transparency: 47-50/hr

IDR is seeking a Customer Service Representative II to join one of our top clients in Franklin, MA. This role is ideal for individuals with strong communication skills and experience in customer service, working within a fast-paced environment focused on resolving customer inquiries and complaints. The company operates in the customer service industry, providing essential support to clients across various sectors.

Position Overview for the Customer Service Representative II:

• Manage inbound and outbound customer interactions to address inquiries related to products and services
• Resolve service or billing complaints by exchanging merchandise, issuing refunds, and adjusting bills
• Notify customers of claim investigation results and planned adjustments
• Keep detailed records of customer interactions, inquiries, complaints, and actions taken
• Refer unresolved issues to appropriate departments for further investigation

Requirements for the Customer Service Representative II:

• 2-4 years customer service related experience required
• High school diploma or GED preferred
• Ability to accurately document and record customer/client information
• Previous experience with computer applications, such as Microsoft Word and PowerPoint
• Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite

IDR is seeking a Infrastructure Manager to join one of our top clients for an onsite opportunity in Atlanta, Georgia. This role involves overseeing the day-to-day operations of infrastructure environments within a dynamic organization in the technology sector. The Infrastructure Manager will lead a small team, coordinate projects, and ensure optimal performance and reliability across various infrastructure domains.

Position Overview for the Infrastructure Manager:

• Oversee daily operations of servers, storage, virtualization, cloud platforms, and network infrastructure to ensure high availability and performance.
• Lead incident response, root cause analysis, and implement corrective actions for infrastructure outages.
• Support and optimize hybrid cloud environments including connectivity, performance, and cost management.
• Mentor and manage a small team of network engineers while driving infrastructure initiatives and projects.

Requirements for the Infrastructure Manager:

• Strong hands-on infrastructure engineering background (expected 70–80% technical work).
• Experience with enterprise networking technologies, including BGP, dynamic routing, firewalls (Palo Alto, Fortinet, Cisco Firepower), and LAN/WAN environments.
• Experience with cloud platforms and hybrid infrastructure (AWS, Azure, or GCP).
• Knowledge of virtualization environments such as VMware and supporting underlying infrastructure.
• Leadership experience managing a small team, mentoring engineers, or leading infrastructure projects.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

We are looking for a skilled and experienced Director of Data Analytics and Business Intelligence to join one of our top healthcare clients in Austin, TX! If you have a passion for healthcare data within Epic and are looking for an opportunity to work for rapidly growing company in Austin, APPLY TODAY!  Position Overview: The Director of Data Analytics and Business Intelligence leads the development, automation, and enhancement of data reporting systems supporting clinical quality, access, utilization, and financial performance. This role aligns data strategies with the company’s mission to improve community health, delivering actionable insights for strategic and operational decision-making. As the organization’s lead data expert, the DDABI collaborates with stakeholders to create effective dashboards, visualizations, and tools that promote data-driven culture and usability across the company. Top Skills:

• 5+ years in healthcare data analytics and/or business intelligence
• 3+ years in healthcare quality metrics and Epic reporting systems (Clarity, Caboodle)
• Advanced hands on experience with T-SQL and Python
• Certifications: Epic Cogito, Clarity, and/or Caboodle (must meet Epic pre-assessment criteria if certifications are expired)
• High school diploma

Nice to Have:

• Master’s in Public Health, Health Informatics, Data Science, or related field
• Experince migrating from SQL server to Snowflake cloud
• Strong background in population health management and healthcare informatics and data analysis

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-Hybrid

IDR is seeking a SIEM Engineer to join one of our top clients for a REMOTE opportunity. This role involves managing and supporting a SIEM platform with IBM QRadar and/or Palo Alto XSIAM for a State Government client, ensuring 24x7x365 support and leading day-to-day interactions with the project team and State cybersecurity staff. The ideal candidate will have hands-on experience with SIEM platforms and be able to perform a range of technical responsibilities.

Requirements:

• IBM QRadar SIEM experience
• Nessus experience
• Palo Alto EDR and XDR experience
• SIEM and SOC/SIEM experience
• Experience with use cases and supporting delivery for Managed Security Services

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.

IDR is seeking a Director of Public Relations to join one of our top clients for an opportunity in Dallas, TX. This role is ideal for a seasoned PR professional who is passionate about shaping narratives, strengthening reputations, and inspiring teams. The organization is a leading agency known for its innovative communications strategies across various sectors.

Position Overview for the Director of Public Relations:

• Lead PR strategy development and execution across a diverse portfolio of B2B and B2C clients.
• Mentor and manage a high-performing team of communications professionals.
• Foster strong client relationships and coordinate with internal teams to deliver impactful campaigns.
• Play a key role in the growth and development of the agency’s reputation and business.
• Demonstrate exceptional communication skills and deep expertise in public relations.

Requirements for the Director of Public Relations:

• 10-12 years of PR or communications experience, including prior agency experience
• Proven ability to lead integrated PR campaigns across both B2B and B2C sectors
• Experience leading teams, ideally within a small to mid-sized agency setting
• Strong writing skills, with a portfolio of press releases, articles, or related work
• Knowledge or experience working with clients within the food and beverage and/or fashion industry is a plus

What's in it for you?

• Competitive compensation package
• Great Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

#LI-Hybrid

IDR is seeking a Senior Manager, Corporate Accounting to join one of our top clients for an opportunity in Broomfield, CO. This organization operates within the finance and accounting sector, focusing on delivering top-tier financial services. Without mentioning specific compensation, this role provides an excellent opportunity to lead and influence corporate accounting functions in a dynamic environment.

Position Overview for the Senior Manager, Corporate Accounting:

• Lead the corporate accounting team in managing the month-end and quarter-end closing processes
• Ensure compliance with U.S. GAAP and internal policies while researching and applying complex technical accounting guidance
• Oversee expense accounting and accruals, including complex estimates, allocations, and reserves
• Drive process improvements to enhance scalability, close optimization, and system enhancements
• Develop and mentor accounting staff, fostering a high-performance team environment

Requirements for the Senior Manager, Corporate Accounting:

• Bachelor’s Degree in Accounting, Finance, or a related field, CPA required
• 8+ years of progressive accounting experience, including leadership roles in a public company and/or Big 4 environment
• Strong expertise in expense accounting and accruals, including complex estimates, allocations, and judgmental reserves
• Advanced knowledge of U.S. GAAP with the ability to research and apply technical accounting guidance to complex transactions
• Proven people leader with experience managing and developing accounting teams through monthly and quarterly close cycles

$124,000-$155,000 #LI-HYBRID

IDR is seeking an IT Helpdesk Support Technician to join one of our top clients in St. Joseph, MI. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the IT Helpdesk Support Technician: Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor’s degree in any field but a firm interest and/or background in IT. This role will require excellent soft skills and will be focused on customer service. In this position you will be internal support for over 700 locations across the country. This will consist of password resets, network troubleshooting, printer/network installs, basic end user connectivity and software support. This will be on a team of around 15 – 20 other Level 1 Helpdesk Technicians.  Senior managers like to promote from within and this is the first place they look – there is plenty of potential for upward advancement! Required Skills for the IT Helpdesk Support Technician:

• 1+ years of experience within an IT Support role (Network/Hardware)
• Customer-service oriented mindset - Excellent Communication Skills is a must!
• Proficient experience with Microsoft Office 365
• Basic Troubleshooting skills (IE: Password Resets, printer installs & troubleshooting, end user connectivity support, network troubleshooting, etc.)
• Bachelor’s Degree

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row