Colton Benter

IDR is seeking a Technical Support Specialist to join one of our top clients in Gainesville, GA. This role is perfect for individuals passionate about enhancing online learning experiences and supporting educational technologies. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Technical Support Specialist:

• Collaborate with our client's team to support and enhance distance education technologies, primarily using Blackboard LMS.
• Provide technical assistance and resolve issues related to videoconferencing tools like WebEx and productivity software such as Microsoft Office 365 or Google Apps for Education.
• Engage in strategic planning and process improvement initiatives to advance distance education programs.
• Conduct training sessions and assess the technology needs of instructional staff to ensure effective support. 

Required Skills for the Technical Support Specialist:

• Associate's degree in a related field with three years of relevant experience, or equivalent experience in lieu of a degree.
• Proficiency in Blackboard LMS and experience with help desk ticketing systems.
• Familiarity with videoconferencing software and productivity tools.
• Experience in K-12 or TCSG systems is highly recommended.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry
• Experience in 4 major markets
• Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-onsite

IDR is seeking an IT Architect to join one of our top clients in Atlanta, GA. This role is perfect for a seasoned professional eager to contribute to a dynamic team by planning, scheduling, and overseeing team resources and project documentation. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Architect:

• Lead the planning and scheduling of team resources, ensuring timely status reporting and documentation completion.

• Analyze and develop work or project plans for team assignments, supervising the work of subordinates.

• Engage in system analysis, design, and development, focusing on relationship management.

Required Skills for IT Architect:

• Bachelor's degree in computer science, information systems, or a related field from an accredited institution.

• Minimum of 10 years of experience in software development across multiple platforms such as .NET, Java, and R.

• Proficiency in JavaScript and UI frameworks like Kendo UI, AngularJS, React JS, jQuery, HTML5, and Bootstrap.

• Extensive experience in web-based application deployments, debugging, and web services design and development.

• Familiarity with GIT, TFS, and database development using MS SQL and Oracle, including Oracle PL/SQL and T-SQL.

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking an IT Apps Development Lead to join one of our top clients in Atlanta, GA. This role offers a unique opportunity to lead and innovate within a dynamic team, focusing on the development and customization of applications. If you are eager to contribute to a growing organization and thrive in a collaborative environment, we encourage you to apply today!

Position Overview/Responsibilities for the IT Apps Development Lead:

• Lead and supervise a support team, ensuring efficient and effective application development and customization.
• Engage in the development of custom applications and the customization of Commercial-off-the-shelf (COTS) products.
• Utilize .NET technologies, including Kendo UI Telerik, C#.net, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, and Angular JS, to develop robust applications.
• Collaborate with our client's team in a hybrid work environment, balancing remote and onsite responsibilities.

Required Skills for IT Apps Development Lead:

• Minimum of 5 years of experience in supervising or leading a support team.
• Proven experience in developing custom applications or customizing COTS products.
• Proficiency in .NET technologies, including Kendo UI Telerik, C#.net, and related frameworks.
• Strong knowledge of SQL Server, Oracle, and web technologies such as HTML5 and Angular JS.
• Excellent problem-solving skills and the ability to work collaboratively in a team-oriented environment.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Customer Service Representative to join one of our top clients in the healthcare industry. This role is remote, but you must be located in one of these states -  AK, AR, FL, GA, HI, ID, IN, IA, KS, LA, MI, MS, MO, MT, NE, NV, NC, ND, OH, OK, SC, SD, TN, UT, VA, WI, WY . If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview Under the general supervision of a Manager, the Customer Service Representative will be responsible for triaging inbound calls from healthcare providers while ensuring a high level of customer service. Responsibilities include:

• Assisting Health Plan customers with inquiries regarding member benefits and eligibility, claim status verification, and health plan claim processing requirements.
• Maintaining accurate documentation of customer interactions.
• Communicating effectively with customers while maintaining confidentiality.
• Collaborating with co-workers and supporting a team-oriented environment.

Required Skills

• 2 years of customer service experience in the healthcare field
• Strong background in call center, insurance, or medical environments
• High School Diploma required; some college-level coursework preferred.
• Experience with EPIC software is a plus.

What’s in it for you?

• Opportunity to work remotely or onsite.
• Full-time, Monday to Friday schedule with flexibility (no on-call or weekends).
• Comprehensive training and onboarding program.
• Competitive pay at up to $19/hr.

Why IDR?

• 20+ Years of Proven Industry Experience
• Dedicated Engagement Manager for Support and Guidance
• Employee Stock Ownership Program
• Comprehensive Benefits Package

Pay transparency: 19/hr  #LI-Hybrid

IDR is seeking a Technical Writer to join one of our top clients in Lawrenceville, GA. This role involves crafting comprehensive technical documentation to support the development and use of our client's computing systems. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview & Responsibilities for the Technical Writer:

• Collaborate with end users to define business procedures and create technical documentation for hardware and software.
• Plan, design, research, write, and edit a variety of documents, including user guides, manuals, technical specifications, and training materials.
• Establish and maintain documentation standards to ensure accuracy and consistency across all materials.
• Engage with multiple teams to understand specific products and provide necessary training

Required Skills for the Technical Writer:

• Minimum of 2 years of professional experience in technical writing, with a preference for 4 years.
• Degree in English, Communications, Journalism, or a related field.
• Proficiency in documenting IT software and systems.
• Experience with Microsoft Office Suite, including Teams, PowerPoint, Word, and Excel.
• Strong communication skills and the ability to work directly with end users and cross-functional teams.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a PeopleSoft Senior Programmer Analyst to join one of our top clients for an opportunity in Suwanee, Georgia. This role is within a leading organization in the public sector, focusing on designing and implementing PeopleSoft applications and solutions. The position requires a highly skilled technical expert capable of supporting long-term projects with minimal supervision.

Position Overview for the PeopleSoft Senior Programmer Analyst:

• Responsible for the design, development, testing, and implementation of PeopleSoft applications, primarily in web environments
• Maintain and enhance existing systems while creating new functionalities to optimize solutions
• Conduct analysis of application systems, report on tasks, and assist in requirement gathering and feasibility studies
• Provide technical expertise and support to ensure high-quality system performance
• Work closely with users and technical teams to deliver world-class customer service and facilitate project success

Requirements for the PeopleSoft Senior Programmer Analyst:

• 10+ years of experience as a contractor in a technical programming role
• Strong coding skills in PeopleSoft 9.2 (preferred) and 8.6 or higher, including PeopleCode, SQR, SQL, Component Interfaces, Application Engine, and BI Publisher
• Active hands-on experience with web services and creating new pages, programs, applications, and customizations
• Excellent communication skills to explain technical concepts effectively to users
• Ability to work in a highly technical environment, with knowledge of the Systems Development Life Cycle and relational database design

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Oracle Fusion Project Manager to join one of our top clients for an opportunity in Lawrenceville, GA. This organization operates within the public sector, focusing on large-scale enterprise resource planning (ERP) implementations and support. The role involves leading and managing Oracle Fusion ERP projects in a dynamic, onsite environment.

Position Overview for the Oracle Fusion Project Manager:

• Lead and manage Oracle Fusion ERP projects from initiation through implementation and stabilization phases
• Coordinate with cross-functional teams to ensure project milestones and deliverables are met on time and within scope
• Manage post-go-live ERP stabilization cycles, providing support and troubleshooting as needed
• Ensure project compliance with organizational standards, policies, and best practices
• Maintain strong communication with stakeholders and executive leadership throughout the project lifecycle

Requirements for the Oracle Fusion Project Manager:

• 15+ years of overall IT experience, with 5+ years as a Project Manager for Oracle Fusion ERP
• Experience in managing post-go-live ERP stabilization cycles
• Bachelor’s degree in a relevant field, IT, Engineering, Computer Science, or related field
• PMP or PgMP Certification
• Experience in configuring and supporting Oracle Fusion Cloud ERP, EPM, and HCM applications

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Contract Specialist to join one of our top clients in Nashville, TN. This role involves managing and overseeing contract-related administrative tasks within a dynamic and supportive team environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Contract Specialist:

Create and manage contract documents, ensuring accuracy and compliance. Facilitate the routing of contracts for signatures, both internally and externally. Enter and track contracts in systems such as Edison and BCMS, maintaining up-to-date records. Provide administrative support, including scheduling meetings, taking notes, and handling inquiries. Participate in both in-person and virtual meetings, contributing to team discussions and decisions.

Required Skills for Contract Specialist:

Bachelor's degree from an accredited institution or equivalent experience. At least four years of professional administrative experience in a similar role. Proficiency in using standard office equipment and software, with strong typing skills. Excellent communication skills for interacting with internal and external stakeholders. Ability to work both independently and collaboratively within a team.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Software Engineer to join one of our top clients for an opportunity in Austin, TX. This role involves supporting critical enterprise systems in the energy sector, specifically mobile workforce management and meter data management systems. The position offers an engaging environment for experienced professionals to contribute to essential operations and system maintenance.

Position Overview for the Software Engineer:

• This resource will primarily support Mobile Workforce Management system but also back up the Meter Data Management System, as needed.
• The position manages and supports focused technology, performing duties such as supporting batch runs, troubleshooting, implementing customer-requested changes, and writing reports.
• Responsible for system health, patching, upgrading, and supporting training efforts.
• Requires comprehensive knowledge of enterprise application systems, including large data volumes, complex interfaces, job scheduling, and disaster recovery plans.
• Handles system performance evaluation, tuning, and sizing estimates to ensure optimal operation.

Requirements for the Software Engineer:

• 8+ years of experience with customer support of critical systems (applications)
• 8+ years of experience with Oracle Database/PL/SQL experience and setting up system connections
• 8+ years of experience with upgrading, maintaining, troubleshooting, and administering complex-enterprise applications such as Mobile Workforce Management (MWM) or Meter Data Management System (MDMS)
• 8+ years of experience with UNIX navigation, AIX/Linux (specifically Red Hat & SUSE), including shell scripting such as KornShell (ksh)
• 5+ years of experience with Java, Groovy, JavaScript, and Python

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite