IDR is seeking a Staff AWS Connect Developer to join one of our top clients in Denver, CO. This position is perfect for a technical expert with a strong background in AWS Connect architecture and development. If you're passionate about building scalable, integrated contact center solutions using the latest AWS technologies, and you're eager to work in a collaborative and innovative environment, apply today!
Position Overview/Responsibilities for the Staff AWS Connect Developer:Design and implement AWS Connect contact flows, including IVR menus, call routing, and backend integrations.
Configure AWS Connect instances, queues, phone numbers, and custom contact attributes based on business needs.
Develop Lambda functions (in JavaScript or C#) to support dynamic call routing, backend operations, and API-based integrations.
Create serverless solutions using AWS Lambda for data processing, database operations, and business logic execution within contact flows.
Integrate AWS Connect with services such as DynamoDB, S3, Lex, and other AWS tools to enhance performance and capabilities.
Set up and manage AWS API Gateway for exposing Lambda functions via RESTful APIs, including authentication, rate-limiting, and security configurations.
Monitor system performance using AWS CloudWatch; identify and implement optimizations for call flows, routing strategies, and scalability.
Document technical designs, code, deployment steps, and best practices to ensure repeatable and secure implementations.
Collaborate cross-functionally with developers, architects, product owners, and business stakeholders to gather requirements and deploy solutions.
Provide troubleshooting support and continuous improvements for AWS Connect infrastructure and custom Contact Control Panels (CCPs).
Stay up to date with the latest AWS Connect best practices, tools, and industry trends.
6+ years of experience in AWS Connect design, development, and implementation.
Deep expertise in AWS services including Lambda, DynamoDB, S3, IAM, CloudFormation, and CloudWatch.
Proficiency in JavaScript, Python, Java, or React.
Experience with IVR systems, telephony integrations, and advanced contact routing strategies.
Strong understanding of RESTful APIs, web services, and microservices architectures.
Excellent troubleshooting skills and ability to debug complex cloud systems.
Effective communication skills and ability to collaborate with both technical and non-technical teams.
Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).
AWS Certifications (e.g., Solutions Architect, Developer).
Experience with CI/CD pipelines and DevOps practices.
Familiarity with custom CCP development and deployment.
Competitive compensation package
Full Benefits: Medical, Vision, Dental, and more!
Opportunity to work with a top-tier, innovative organization
Collaborative and forward-thinking team environment
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
Compensation Details: $78-84.50/hr based on experience
#LI-OnsiteIDR is seeking a Functional / Technical SME – Ivalua to join one of our top clients in major metropolitan areas. This role is perfect for a seasoned professional with hands-on implementation experience focused on Ivalua, who can bridge functional business requirements with technical capabilities. If you are looking for an opportunity to join a large/growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Functional / Technical SME – Ivalua :Serve as a subject matter expert in Ivalua modules such as Sourcing, Contracts, Supplier Risk Management (SRM), Procure-to-Pay (P2P), and/or Catalog Management.
Work closely with business stakeholders to gather and analyze requirements, providing guidance on best practices and solution fit within Ivalua.
Lead and participate in solution design, configuration, and implementation across various modules of the Ivalua platform.
Translate functional requirements into technical designs and provide direction to technical developers and integration teams.
Support end-to-end testing, UAT, training, and go-live activities.
Required Skills for Functional / Technical SME – Ivalua :
3-8 years of experience in implementing and supporting Ivalua solutions.
Solid understanding of Ivalua configuration, data models, workflows, and integration capabilities.
Experience with upstream (e.g., Sourcing, Contract Management, SRM) and/or downstream (e.g., P2P, Invoicing, Receiving) modules.
Strong analytical, problem-solving, and communication skills.
Working knowledge of procurement processes, supplier management, or contract lifecycle management.
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
;IDR is seeking a Ivalua Solution Architect to join one of our top clients in major metropolitan areas. This role is perfect for a seasoned professional with a strong foundation in solution architecture and hands-on configuration experience. If you are looking for an opportunity to lead end-to-end digital procurement transformation projects for enterprise clients, please apply today!
Position Overview/Responsibilities for the Ivalua Solution Architect:
Lead the design and architecture of iValua solutions, aligning with our client's business processes and objectives.
Serve as the subject matter expert in one or more iValua modules such as Supplier Relationship Management (SRM), Sourcing & Contracts, or Procure-to-Pay (P2P).
Translate business requirements into scalable, sustainable solution designs.
Oversee the implementation lifecycle, including requirements gathering, configuration, testing, deployment, and post-go-live support.
Collaborate with cross-functional teams including developers, QA, and integration specialists.
Drive stakeholder engagement, project planning, and change management as part of larger transformation initiatives.
Provide guidance and mentorship to junior consultants and our client's team members.
Maintain iValua best practices and ensure alignment with architecture standards and governance.
Required Skills for Ivalua Solution Architect:
Up to 8 years of experience implementing iValua or similar procurement platforms.
Proven experience in solution architecture and system design.
Hands-on expertise in one or more functional areas: SRM, sourcing, contracts, or P2P.
Ability to take ownership of project streams and lead client discussions independently.
Excellent communication, presentation, and stakeholder management skills.
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking a dynamic and experienced Techno-Functional Consultant to join one of our top clients in Denver, Minneapolis, or Texas. This role is perfect for a seasoned professional with a deep understanding of utility industry transformation initiatives and hands-on experience with SAP IS-U. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Techno-Functional Consultant: - Act as the primary liaison between business users and technical teams for software module requirements, enhancement, and solution design. - Analyze and interpret business requirements into functional specifications, ensuring alignment with software capabilities and utility industry standards. - Lead workshops to gather and validate business and functional requirements. - Configure, test, and support the assigned solution module throughout design, UAT, cutover, and go-live. - Collaborate with architects, engineers, integration teams, and business stakeholders to maintain alignment. Required Skills for Techno-Functional Consultant: - 3-7 years of experience in utility industry transformation initiatives. - 2-5 years of hands-on configuration and testing in SAP IS-U. - Strong knowledge of SAP IS-U modules: Device Management, Billing & Invoicing, FICA, Customer Service, etc. - Proven experience in regulatory compliance frameworks (SOX, NERC, etc.). - Strong communication, stakeholder management, and workshop facilitation skills. - ABAP debugging or enhancement experience is a plus. What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row ;Compensation Details: $77/hr W2
#LI-HybridIDR is seeking a dynamic and experienced Construction Project Coordinator to join one of our top clients in Memphis, Tennessee. This role is perfect for a seasoned professional with a strong background in restoration project management, who is ready to take on new challenges in a fast-paced environment. If you are looking for an opportunity to join a large and growing organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Construction Project Coordinator:Manage and oversee restoration projects, including fire, water, mold, and mitigation
Coordinate and lead project teams of 5 or more members
Ensure compliance with insurance, restoration, and construction industry standards
Be on call for 7 days, followed by 7 days off, with typical working hours from 7-5
Travel within a 2-hour radius around Memphis, with a company car provided
Required Skills for Construction Project Coordinator:
2+ years of restoration project management experience
Strong knowledge of insurance, restoration, and construction industry
Experience in managing project teams of 5 or more members
High School Diploma
Valid Driver's License with a satisfactory driving record
Preferred Certifications:
IIRC Certification - Institute of Inspection Cleaning & Restoration
ASD - Applied Structural Drying Technician
WRT - Water Damage Restoration Technician
OCT - Odor Control Technician
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking a dynamic and experienced Network Security Advisor I to join one of our top clients in Nashville. This role is an exciting opportunity to contribute to the security and design of intelligent traffic systems as part of a transformative city-wide initiative. If you are passionate about network security, have a knack for problem-solving, and are eager to join a growing organization with a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the Network Security Advisor I:Oversee the security of traffic signal and intersection systems across the city.
Implement and manage firewalls (Check Point preferred, Palo Alto experience transferable).
Ensure remote access security and a strong networking foundation.
Analyze and engineer solutions for traffic security, ensuring safe and efficient system operations.
Collaborate with teams to assess risk and optimize network infrastructure.
Work with Metro’s existing security framework to protect critical infrastructure.
Support the development and implementation of intelligent traffic system security measures.
Senior-level experience in network security, with a strong background in firewalls and remote access.
Hands-on experience with intelligent traffic system design and security preferred.
Extensive knowledge of Cisco networking equipment and protocols.
Strong analytical and problem-solving skills to assess risks and engineer security solutions.
Java Full Stack React JS Developer
Location: Chicago, IL Schedule: OnsiteIDR is seeking a highly skilled Java Full Stack React JS Developer to join a dynamic and collaborative engineering team focused on building scalable enterprise applications. This is an exciting opportunity for a developer with a strong foundation in Java, Spring Boot, and ReactJS to contribute to high-impact solutions in a fast-paced Agile environment.
Position Overview / Responsibilities:Design, build, and maintain scalable full-stack applications using Java, ReactJS, and Spring Boot
Develop and integrate RESTful APIs and support front-end to back-end connectivity
Enhance and maintain existing Spring Boot microservices and legacy systems
Participate in architectural and design discussions with Agile team members
Write clean, testable code and build unit tests using JUnit5
Collaborate closely with Product Owners, Scrum Masters, and DevOps engineers
Support CI/CD automation through tools like Jenkins, Harness, and Trident
Troubleshoot application issues and participate in performance tuning
Work within Git-based version control environments and Linux/PCF/OCP systems
Drive quality and process improvements across the SDLC lifecycle
6+ years of professional experience in full-stack software development
Strong hands-on experience with Java, Spring Boot, and REST APIs
Proficiency with ReactJS, JavaScript (ES6+), HTML, and CSS
Solid experience with relational databases such as Oracle and SQL
Working knowledge of Node.js, Spring Batch, and Spring Data JPA
Familiarity with source control tools such as Git and SVN
Experience working in Agile environments and collaborating across Scrum teams
Exposure to CI/CD tools and DevOps practices, including Jenkins, Trident, or Harness
Comfortable working in Linux-based environments, with knowledge of OCP or PCF
Experience with SOAP web services
Prior exposure to containerized environments (Docker, Kubernetes, etc.)
Knowledge of OpenShift (OCP) or other cloud-native platforms
Understanding of Agile SAFe methodology
Familiarity with system monitoring and performance optimization practices
Work on end-to-end delivery of enterprise-scale systems
Join a highly collaborative team focused on engineering excellence and scalable design
Gain hands-on exposure to modern frameworks and deployment pipelines
Drive development quality through meaningful technical contributions in a structured Agile setup
Be part of an environment that values continuous learning and innovation