Colton Benter

IDR is seeking a Salesforce On-Site Support & Training Specialist to join one of our top clients for an opportunity in Raleigh, North Carolina. This role supports the statewide Child Welfare project, providing on-the-ground system support and end-user training for Salesforce-based applications. It offers a chance to work on a meaningful government initiative with a focus on system rollout and user engagement.

Position Overview for the Salesforce On-Site Support & Training Specialist:

• Serve as the primary on-site support contact during Salesforce system rollout waves across various NC DSS offices.
• Provide real-time, in-person guidance and troubleshooting to end users to facilitate system adoption and usage.
• Deliver hands-on support including system walkthroughs, user issue resolution, and training activities.
• Track and document user questions, issues, and feedback, escalating complex technical problems as needed.
• Support end-user training efforts by assisting with job aids, reference materials, and Help Desk ticket procedures.

Requirements for the Salesforce On-Site Support & Training Specialist:

• Hands-on experience with the Salesforce platform (strongly preferred).
• Background in child welfare, human services, or government programs.
• Ability to quickly learn new systems and functionality in real-time.
• Experience in end-user training, system adoption, or application support.
• Strong troubleshooting and problem-solving skills (functional, not deep technical).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Salesforce Data Engineer to join one of our top clients. This role involves designing and implementing scalable Data Cloud pipelines to enhance customer data unification and activation. It offers a chance to work within a dynamic environment focused on innovative data solutions for marketing, analytics, and compliance.

Position Overview for the Salesforce Data Engineer:

• Design and build Data Cloud pipelines, including Data Streams, DMOs, and Calculated Insights, to develop a scalable Profile System with high-quality identity resolution and golden records.
• Collaborate with cross-functional teams to translate business use cases into data models and insights, supporting event-driven activation across various platforms.
• Implement data governance, consent modeling, and ensure compliance with GDPR/CCPA regulations throughout the data lifecycle.
• Establish CI/CD processes, automated data quality checks, monitoring, lineage, and SLA reporting for data ingestion and activation.
• Partner with analytics teams on Lakehouse Federation/Zero-Copy patterns for analytics and machine learning integration using tools like Amazon Redshift and Databricks.

Requirements for the Salesforce Data Engineer:

• Proven experience with Salesforce Data Cloud or similar customer data platform (CDP) solutions.
• Strong SQL and data engineering skills.
• Experience working with customer data unification and activation processes.
• Knowledge of data governance, privacy standards, and compliance requirements.
• Ability to collaborate with marketing, product, and CRM teams to implement data-driven solutions.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Network Automation Engineer - Alibaba Cloud to join one of our top clients for a remote opportunity. This role focuses on designing, deploying, and supporting cloud networking infrastructures within Alibaba Cloud's globally distributed regions. The company is a leader in cloud technology solutions, committed to delivering high-performance and secure network architectures across various environments.

Position Overview for the Network Automation Engineer - Alibaba Cloud:

• Architect, deploy, and maintain cloud network environments within Alibaba Cloud, including VPCs, VSwitches, SLB, CEN, and Express Connect.
• Design and support hybrid networking using Alibaba Cloud’s global backbone and China mainland connectivity services.
• Configure and optimize routing, security groups, firewalls, and traffic engineering policies across multi-region environments.
• Implement monitoring and visibility tools for network performance, security, and reliability.
• Troubleshoot latency, routing, DNAT/SNAT, and private link issues within Aliyun infrastructure.

Requirements for the Network Automation Engineer - Alibaba Cloud:

• Hands-on experience with Alibaba Cloud networking services and global networking concepts.
• Strong understanding of routing (BGP/OSPF), firewalls, load balancing, and WAN technologies.
• Experience with cross-cloud or multi-cloud architectures (Alibaba Cloud + AWS, Azure, or Tencent).
• Ability to build scalable and secure enterprise network architectures across distributed systems.
• Alibaba Cloud OR AliCloud a huge plus. Bilingual fluency in Chinese + English huge plus!

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a fully remote Project Manager to join one of our top clients for an opportunity to lead a major AI Transformation & Enablement initiative. This role focuses on supporting enterprise AI and data strategy implementation within a highly regulated industry, such as healthcare or biotech, and involves managing various AI use cases across multiple business functions. It is a strategic, executive-facing position that requires collaboration across IT, business leaders, and external partners.

Position Overview for the Project Manager AI Transformation & Enablement:

• Support enterprise AI and data strategy implementation across multiple business functions
• Identify, organize, and manage AI use cases, workflows, and requirements
• Partner with internal teams and external implementation partners to facilitate AI solution deployment
• Translate vague business needs into actionable AI projects, ensuring alignment with strategic goals
• Support rapid, iterative development and project governance to deliver multiple AI initiatives efficiently

Requirements for the Project Manager AI Transformation & Enablement:

• Project or Program Management experience supporting AI, data strategy, digital transformation, or business process transformation initiatives
• Experience working in an Agile or highly iterative delivery environment
• Ability to operate with vague requirements and create structure from ambiguity
• Strong project governance experience
• Executive-level communication skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Project Manager to join one of our top clients for an on-site opportunity in Austin, TX. This role is vital in managing data engineering projects involving AI adoption, supporting platform and data initiatives while aligning business, engineering, and AI stakeholders. The company specializes in data solutions within a highly regulated industry, emphasizing collaboration and technical excellence.

Position Overview for the Project Manager:

• Responsible for the planning, coordination, requirements gathering, business analysis, specifications development, project planning, project monitoring, and project status reporting of moderate to complex business solutions.
• Supports a Technical Project Manager in data engineering and AI adoption projects.
• Manages cross-functional teams and vendors, tracking deliverables and ensuring project alignment across stakeholders.
• Supports platform development, data pipelines, and cloud platform initiatives.
• Ensures project milestones, objectives, and success metrics are achieved on time and within scope.

Requirements for the Project Manager:

• Minimum of 10 years of experience leading technical projects or programs in data, analytics, and cloud environments.
• Proven ability to manage data architecture, data modeling, and data warehousing initiatives from planning through delivery.
• Strong experience supporting healthcare data initiatives; familiarity with standards such as FHIR, CCDA, and HL7 is a plus.
• Working knowledge of SQL and database technologies to support project planning, estimation, and issue resolution.
• Proficiency with project management tools such as Jira, Azure DevOps, MS Project, or Smartsheet.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a CPQ Business Analyst to join one of our top clients for Richardson, Texas. This role focuses on supporting the design, implementation, and optimization of Configure-Price-Quote (CPQ) solutions within a manufacturing or industrial solutions environment. The company is known for its innovative approach to complex product configurations and integrated pricing methodologies.

Position Overview for the CPQ Functional Analyst:

• Support the ongoing enhancements, change requests, and system improvements for the CPQ platform.
• Analyze business requirements and translate them into functional specifications and configuration designs.
• Optimize product configuration rules, pricing structures, and quoting workflows to improve accuracy and efficiency.
• Collaborate with technical teams to support and enhance CPQ–SAP integrations, including master data synchronization and order workflows.
• Act as a liaison between business units, engineering, sales, and IT to facilitate requirements gathering and process optimization.

Requirements for the CPQ Functional Analyst:

• 6+ years of functional experience working with CPQ platforms; strong understanding of CPQ business processes including configuration, pricing, quoting, discounting, and approvals.
• 2+ years' experience integrating CPQ systems with SAP (SD, MM, or Variant Configuration modules preferred).
• Experience writing functional specs, test scripts, documentation, and process flows.
• Experience working in Agile or hybrid delivery models.
• Familiarity with Revalize FPX platform, including managing product models, pricing logic, workflows, and approval matrices.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.