Colton Benter

IDR is seeking a Critical Operations Engineer I (Night) to join one of our top clients for an opportunity in Denver, Colorado. This role involves ensuring the operational reliability of critical systems in a data center environment, supporting facility operations during night shifts.

Position Overview for the Critical Operations Engineer I (Night):

Summarized position overview in 3-5 bullet points in the process of maintaining and troubleshooting complex infrastructure systems in a high-demand environment. This position offers a chance to work in a highly technical and fast-paced industry where safety and reliability are paramount.

Requirements for the Critical Operations Engineer I (Night):

• Knowledge of electrical and mechanical systems used in a data center environment.
• Proficiency in fiber optics, cabling infrastructure, and industry best practices.
• Strong understanding of NEC, NFPA 70E, NFPA 72, NFPA 25, and building codes related to fire safety.
• Experience with industrial safety practices, including lockout/tag out, arc flash, OSHA regulations.
• Minimum of 2 years experience installing, maintaining, and troubleshooting large commercial and industrial systems such as chillers, cooling towers, VFD’s, pumps, HVAC equipment, generators, UPS systems, and cabling infrastructure.

#LI-ONSITE $34.50-$40/hr

IDR is seeking a Data Center Network Technician Lead to join one of our top clients for an opportunity in Colorado City, Texas. This role is integral to managing and troubleshooting complex network infrastructure within a high-density AI data center environment, ensuring peak operational performance.

Position Overview for the Data Center Network Technician Lead:

• Serve as the on-site Tier 3 escalation point for network and structured-cabling incidents across the site's AI infrastructure.
• Troubleshoot, diagnose, and resolve physical-layer faults, validate repairs, and drive rapid resolution of issues impacting customer workloads.
• Act as the escalation path for Tier 1 and 2 technicians, collaborating with Network Operations on more in-depth investigations.
• Own structured cabling and fiber infrastructure, interpreting device diagnostics to confirm successful repairs.
• Escalate out-of-scope issues to Network Operations with clear documentation, owning incidents through to resolution as the sole on-site network and ICT resource.

Requirements for the Data Center Network Technician Lead:

• You've been the on-site network or cable-plant specialist in a data center, owning physical-layer troubleshooting end to end.
• You know structured cabling and fiber deeply (testing, termination, fault isolation) and you read device diagnostics well enough to validate repairs.
• You have enough network fundamentals (TCP/IP, switching, optics) to bridge cabling and the network stack.
• You operate as the sole escalation resource on-site and take incidents through to resolution.
• You document rigorously, so Network Operations can pick up cleanly when an issue exceeds on-site scope.

$100,000-$150,000 #LI-ONSITE

IDR is seeking a Facility Operation Lead to join one of our top clients for an opportunity in Buffalo, NY. This role involves overseeing critical data center infrastructure, ensuring operational reliability, and managing emergency and maintenance procedures. The company is a leader in the data center industry, committed to maintaining high standards of facility operations and infrastructure integrity.

Position Overview for the Facility Operation Lead:

• Serve as the on-site subject matter expert for data center critical infrastructure, including power and cooling systems.
• Handle escalations related to the white space and supporting facilities, ensuring minimal downtime.
• Audit and verify maintenance programs of colocation partners and service providers.
• Own and manage change control processes for high-risk maintenance activities.
• Act as the primary on-site responder for incidents, collaborating with engineering and infrastructure teams to resolve issues efficiently.

Requirements for the Facility Operation Lead:

• Experience operating or leading critical-facilities operations in a live data center environment.
• Strong knowledge of the critical infrastructure stack, particularly power and cooling systems.
• Proven experience in managing change processes for high-risk maintenance work.
• Ability to act calmly and effectively as a first responder during emergencies at odd hours.
• Experience auditing, documenting, and improving facility operational procedures.

$100,000-$150,000 #LI-ONSITE

IDR is seeking a Critical Operations Engineer I to join one of our top clients for an opportunity in Orlando, FL. This role is ideal for professionals with a strong background in facilities and critical systems operations. The company operates within the industrial and data center sectors, focusing on maintaining large-scale mechanical, electrical, and control systems essential for operational continuity.

Position Overview for the Critical Operations Engineer I:

• Install, maintain, and troubleshoot large commercial and industrial systems including chilled water systems, HVAC equipment, VFDs, pumps, and electrical distribution.
• Diagnose and repair critical systems such as generators, switchgear, UPS, and fiber cabling infrastructure.
• Lead and execute fiber and copper cabling projects, ensuring industry standards and safety protocols are met.
• Use trending, analysis, and integrated monitoring systems to track system performance and troubleshoot issues effectively.
• Demonstrate strong leadership and communication skills within a team environment to support facility operations.

Requirements for the Critical Operations Engineer I:

• Minimum of 2 years of experience installing, maintaining, and troubleshooting large commercial and industrial systems.
• Proven expertise in fiber optics/cabling infrastructure and troubleshooting IT hardware, servers, and network switches.
• Excellent communication skills, both written and oral, including proficiency with Microsoft Suite.
• Comprehensive understanding of electrical and mechanical systems used in facilities and data center environments.
• Expert knowledge of NEC, NFPA codes, OSHA standards, and industry best practices for safety and compliance.

#LI-ONSITE

$38-$42/hr

IDR is seeking a Critical Operations Engineer II to join one of our top clients for an opportunity in Secaucus, NY. This role is focused on maintaining and troubleshooting critical infrastructure systems within a data center environment, supporting high-availability operations and ensuring safety compliance. The organization specializes in critical facility management and engineering, committed to operational excellence and safety standards.

Position Overview for the Critical Operations Engineer II:

• Provide expert technical support and operational management of electrical, mechanical, and safety systems in a critical facility environment.
• Troubleshoot and resolve issues related to electrical distribution, HVAC, fire safety, and data cabling infrastructure.
• Ensure compliance with industry safety standards and building codes, including NFPA and NEC regulations.
• Monitor and analyze system data to proactively identify potential issues and optimize system performance.
• Support facility safety and emergency procedures, ensuring high standards of industrial safety and protocol adherence.

Requirements for the Critical Operations Engineer II:

• Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including chillers, HVAC, generator systems, and electrical distribution.
• Expert understanding of electrical and mechanical systems used in critical facilities, including transformers, PLCs, UPS systems, and fire safety systems.
• Strong knowledge of NEC, NFPA standards, and building codes related to fire life safety.
• Proven experience in fiber optics, cabling infrastructure, and industrial safety practices.
• Exceptional problem-solving skills with the ability to diagnose complex system issues rapidly and accurately.

#LI-ONSITE $43-$47/hr

IDR is seeking a Water Mitigation Project Manager to join one of our top clients for an opportunity with 60-70% travel. This company specializes in water mitigation, fire, and restoration services, primarily focusing on residential projects. The role involves managing water restoration projects, coordinating with technicians and adjusters, and ensuring timely and quality service delivery.

Position Overview for the Mitigation Project Manager:

• Manage water restoration and mitigation projects, primarily residential, ensuring customer satisfaction and project efficiency.
• Coordinate with technicians, adjusters, and clients to facilitate smooth project execution.
• Maintain accurate documentation, notes, and data entry for all ongoing jobs.
• Oversee project timelines, resources, and quality standards within a startup environment.
• Travel up to 1–2 hours depending on job location, with a schedule from Monday to Friday and on-call responsibilities every other week.

Requirements for the Mitigation Project Manager:

• 2-5+ years of restoration Project Management experience, specifically in water mitigation and restoration.
• Strong knowledge of insurance, restoration, and construction industry standards and processes.
• Experience managing at least one individual and leading water restoration projects.
• HS Diploma or equivalent required; valid driver’s license with a satisfactory driving record.
• Preferred certifications include IIRC, ASD, WRT, and OCT.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Director, Database Operations to join one of our top clients in Alpharetta, GA. This pivotal role involves steering the strategy, reliability, and execution of database operations across mission-critical financial systems. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Director, Database Operations:

• Lead and mentor senior database administrators and engineering teams, ensuring operational excellence and reliability.
• Oversee enterprise-level operations for SQL Server and MySQL (RDS/Aurora) in high-volume payment processing environments.
• Drive database modernization initiatives with a focus on cloud environments, particularly AWS.
• Ensure compliance with regulatory standards such as PCI DSS and SOX. Develop and implement strategies for high availability, disaster recovery, and performance tuning.

Required Skills for Director, Database Operations:

• Over 5 years of leadership experience in database or infrastructure operations. Expertise in SQL Server (2016+) and MySQL/Aurora, with a strong background in performance tuning and optimization.
• Proven experience managing 24/7 high-availability production environments. Strong skills in incident management and root-cause analysis.
• Familiarity with cloud database environments and regulatory compliance frameworks.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Hardware Operations Lead to join one of our top clients for an opportunity in Colorado City, Texas. This role involves overseeing the deployment, configuration, and maintenance of server and network hardware in a high-demand data center environment. The company specializes in large-scale data infrastructure, supporting critical operations around the clock.

Position Overview for the Hardware Operations Lead:

• Lead hardware installation, deployment, and configuration activities within the data center.
• Manage and troubleshoot server and network hardware to ensure high system reliability and performance.
• Handle escalations, support incident response, and coordinate with SMEs and partner teams.
• Maintain accurate asset records and support continuous improvement initiatives.
• Work rotating shifts and on-call to meet 24/7 SLAs, supporting both technicians and operational needs.

Requirements for the Hardware Operations Lead:

• You've deployed and supported server and network hardware in a live data center at scale.
• You troubleshoot server hardware deeply: POST, BIOS, PXE, IPMI, BMC, and component-level repair.
• You know network protocols (TCP/IP, Ethernet) and hardware (switches, routers, copper and fiber) well enough to diagnose physical-layer faults.
• You work fluently in Linux and resolve tickets efficiently against 24/7 SLAs.
• You'll take on-call and shift work, and you support and lift up the technicians below you.

$100,000-$150,000 #LI-ONSITE

IDR is seeking a Hardware Operations Lead to join one of our top clients for an opportunity in Abernathy, Texas. This role involves overseeing the deployment, configuration, and maintenance of server and network hardware in a high-demand data center environment. The company specializes in large-scale data infrastructure, supporting critical operations around the clock.

Position Overview for the Hardware Operations Lead:

• Lead hardware installation, deployment, and configuration activities within the data center.
• Manage and troubleshoot server and network hardware to ensure high system reliability and performance.
• Handle escalations, support incident response, and coordinate with SMEs and partner teams.
• Maintain accurate asset records and support continuous improvement initiatives.
• Work rotating shifts and on-call to meet 24/7 SLAs, supporting both technicians and operational needs.

Requirements for the Hardware Operations Lead:

• You've deployed and supported server and network hardware in a live data center at scale.
• You troubleshoot server hardware deeply: POST, BIOS, PXE, IPMI, BMC, and component-level repair.
• You know network protocols (TCP/IP, Ethernet) and hardware (switches, routers, copper and fiber) well enough to diagnose physical-layer faults.
• You work fluently in Linux and resolve tickets efficiently against 24/7 SLAs.
• You'll take on-call and shift work, and you support and lift up the technicians below you.

$100,000-$150,000 #LI-ONSITE