Sophia Fink

IDR is seeking a dedicated and experienced Epic Application Coordinator - Cadence to join one of our top clients in ATLANTA. This role is perfect for a professional with a strong background in Epic systems, particularly in the clinical or revenue cycle areas, and a knack for designing and implementing effective system configurations. If you are a self-starter with excellent communication skills and a commitment to continuous learning, we encourage you to apply today!

 

Position Overview/Responsibilities for the Epic Application Coordinator - Cadence:

• Provide technical expertise in the Epic Cadence application

• Design and implement workflows within the Epic system, translating clinical and financial requirements into effective system configurations

• Troubleshoot and provide high-level support for the Epic system

• Collaborate with various teams, including IT and clinical staff, on new system implementations

• Maintain current Epic certification and stay informed about changes in Epic and healthcare IT

Required Skills for Epic Application Coordinator - Cadence:

• Solid experience with Epic systems, particularly in the clinical or revenue cycle areas

• Proven ability to design and implement workflows within the Epic system

• Strong problem-solving abilities and experience in handling tough situations, particularly when on-call

• Experience working with various teams, including IT and clinical staff

• Current Epic certification and a commitment to continuous learning

   

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

   

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

  #LI-Onsite

  IDR is seeking an OT Security Engineer to join one of our top clients in the KC area. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the OT Security Engineer:

• Assist in the design, monitoring, and enforcement of cybersecurity standards, procedures, and controls for manufacturing plant environments. This may include physical security measures, network segmentation, firewalls, and intrusion detection systems.

• Work with manufacturing sites, engineering, and IT teams to analyze existing OT architecture and ensure seamless integration of cybersecurity measures across the organization's plant facilities and operations.
• Develop and maintain OT-specific cybersecurity documentation, including risk registers, dashboards, and detailed reports, to clearly communicate the OT risk posture to relevant stakeholders.
• Assess and analyze current security architectures to identify vulnerabilities and develop enhanced protections.
• Develop and implement an ongoing vulnerability detection and remediation program for OT systems and oversee vulnerability testing
• Conduct cybersecurity risk assessments on OT systems and networks using frameworks like NIST CSF, ISO 27001, and ISA/IEC 62443 to identify vulnerabilities and implement effective mitigation strategies.
• Continuously monitor OT networks and systems for unusual activities and potential security breaches using advanced monitoring tools and techniques.
• Develop and maintain an incident response plan for OT-related cybersecurity incidents, including detection, response, and recovery procedures.
• Engage in continuous improvement of cybersecurity risk management policies, procedures, and tools, focusing on enhancing the OT security framework at DFA.
• Conduct training sessions and awareness programs for employees to promote cybersecurity best practices and ensure compliance with security policies.
• Ensure compliance with relevant industry standards, regulations, and best practices related to OT cybersecurity

Required Skills for the OT Security Engineer:

• Minimum of 3 years’ work experience in information security, information technology, or industrial control systems (ICS) engineering
• Basic understanding of both Programmable Logic Controllers (PLC), Windows based PC’s and VM’s and industrial network architectures and how to effectively apply these technologies to a dairy manufacturing environment.
• Experience with selecting, designing, architecting, and deploying security technologies to an OT/ICS environment. Demonstrated understanding of OT/ICS critical infrastructure, including an understanding of threats, vulnerabilities, attack paths, and exploits in an OT/ICS environment.
• Proficiency in cybersecurity technologies, including firewalls, intrusion detection/prevention systems, antivirus software, network administration and monitoring tools, and server architecture and administration concepts and familiarity with NIST framework.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking Risk Adjustment Coders to join one of our top clients in Greensboro, NC. This role is perfect for individuals passionate about coding education and eager to support healthcare professionals in accurately capturing Hierarchical Condition Categories (HCCs). If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Risk Adjustment Coders:

• Conduct coding training sessions and educational programs for physicians, mid-levels, and support staff to enhance their understanding of HCCs.
• ??Perform both prospective and retrospective chart reviews, providing assessments and tailored education to healthcare providers.
• Abstract diagnosis codes from clinical notes to educate providers and staff on the significance of accurate HCC coding. Serve as a coding resource, promptly addressing inquiries and offering guidance to practices.
• Collaborate with leadership to establish EMR access and participate actively in departmental meetings.

Required Skills for Risk Adjustment Coders:

• High School Diploma or GED is required.
• Must hold a Certified Coding Specialist (CPC) certification; CRC certification is preferred.
• Possess 2-5 years of experience in Risk Adjustment coding.
• Ability to work independently in a fast-paced environment.
• Ownership of ICD10 coding books is highly preferred.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a dedicated Android Developer to join one of our esteemed clients at their location in Dallas, TX. If you are a tech-savvy professional with a knack for problem-solving and a passion for Solution Architecture/Design, we encourage you to apply today! Position Overview/Responsibilities for the Android Developer: Our client has several projects they are working on and need an additional resource. Day to day this employee will be working with the client mobile apps: Mobile Order Menu, Loyalty Program, Reservations, and their new competition league/application. This person must be an expert with Kotlin - Will be maintaining, troubleshooting, and adding new features to their mobile apps through Kotlin. Required Skills for the Android Developer:

• 5+ years of experience developing mobile applications for Android
• 5+ years of experience using Kotlin for maintaining/enhancing mobile applications
• 3+ years of experience with RESTful APIs and integration with backend services
• 2+ years of experience using Git
• Must provide portfolio or link to Apps in Play Store  

What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to work with an industry-leading organization - Collaborative and team-oriented culture #LI-Onsite  

IDR is seeking a Sr. Software Engineer to join one of our top clients in Dallas, TX. This role offers a unique opportunity to be part of a dynamic team that manages all e-commerce platforms and mobile applications for a leading enterprise in the Restaurant industry. If you are eager to contribute to a growing organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!

Position Overview/Responsibilities for the Sr. Software Engineer:

Collaborate with senior developers and product owners to enhance web and mobile guest experiences. Develop and maintain full-stack applications, focusing on both front-end and back-end technologies. Engage in the creation and support of e-commerce and data collection systems utilized by millions. Work closely with cross-functional teams to deliver innovative features and resolve technical issues. 

Required Skills for Sr Software Engineer:

• 4-10 years of experience in Full Stack development using React Native and/or React.
• 2+ years' experience in Node.js and TypeScript for backend services.
• E-commerce experience (building or supporting guest-facing platforms, checkout flows, or loyalty systems)
• Strong communication skills for effective collaboration with technical and non-technical stakeholders.
• A proactive approach to learning and improving front-end user experiences.
• Bonus: Experience with monitoring, alerting, and cloud platforms like GCP.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

Data Engineer – Cloud & BI

Location: Orlando, FL Schedule: Onsite

IDR is seeking a Data Engineer – Cloud & BI to support data pipeline development and business intelligence integration within a cloud-native environment. This role will focus on building scalable data infrastructure using AWS and Snowflake while enabling reporting and analytics through BI tools like Power BI and Tableau. The ideal candidate is local to Orlando, FL, and brings strong technical depth in both cloud data engineering and BI enablement.

Position Overview / Responsibilities:

• Design and build robust data pipelines leveraging AWS cloud services and Snowflake

• Implement ETL/ELT workflows using Python and SQL to support analytics initiatives

• Manage data integration and orchestration through AWS tools such as S3, MWAA (Managed Airflow), Lambda, and IAM

• Optimize Snowflake performance, schema design, and data loading strategies

• Collaborate with BI teams to deliver reliable, accurate data to dashboards and reports

• Apply best practices in data governance, security, and compliance

• Engage with business users to translate reporting needs into technical solutions

• Document data flows and support knowledge transfer within the engineering team

Required Skills:

• 6+ years of data engineering experience in cloud environments (AWS or Azure)

• Strong hands-on experience with AWS services: S3, Lambda, IAM, and MWAA (Managed Airflow)

• 3+ years of hands-on experience with Snowflake, including design and performance tuning

• Proficient in Python for scripting, automation, and data processing workflows

• Expert-level SQL skills with solid understanding of data warehousing concepts

• Experience using Power BI and/or Tableau for reporting and visualization

• Familiarity with data governance and data privacy standards

• Strong communication skills with ability to explain technical details to stakeholders

Preferred Qualifications:

• Must be local to Orlando, FL – This is an onsite position

• Experience mentoring junior engineers or providing technical leadership

• Familiarity with DevOps or CI/CD concepts as applied to data pipelines

What’s in it for you?

• Work on modern cloud-based data infrastructure with a growing team

• Collaborate directly with BI and business teams to drive value from data

• High-visibility role with opportunities to shape data workflows and best practices

• Stable, full-time opportunity with room for long-term growth and technical impact

IDR is seeking a Network Operations Consultant to join one of our top clients in Denver, Colorado. This role is perfect for individuals who thrive in dynamic environments and are eager to contribute to the seamless operation of network systems. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Network Operations Consultant:

• Engage in ongoing network operations, providing essential day-to-day support for network monitoring, troubleshooting, and maintenance to ensure operational stability.
• Participate in deployment or upgrade activities as needed, with potential onsite travel during these phases.
• Integrate quickly with our client's team, operating independently to meet project goals.
• This is a full-time, temporary contract position with a minimum duration of three months, with the possibility of extension based on performance and business needs.

Required Skills for Network Operations Consultant:

• Minimum of 3 years of experience in network operations, preferably within data center or enterprise network environments.
• Proficiency in network monitoring and troubleshooting tools, with a proven track record of using them effectively in daily operations.
• Strong prior experience with Nvidia or Juniper Networking Equipment, as well as Fortinet
• Ability to work independently and adapt quickly to new environments with minimal direction.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-hybrid

IDR is seeking a Technical Support Engineer to join one of our top Tech clients in San Diego, CA. This role offers an exciting opportunity to get your foot in the door with one of the largest digital technology organizations! If you're looking to get your foot in the door with one of the most innovative industry leaders...Apply today!  Position Overview/Responsibilities for the Technical Support Engineer - Automation: The Technical Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. The Technical Support Engineer generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. Technical Support Engineers are responsible for managing and resolving the most challenging issues for the ServiceNow platform. This includes being the first point of escalation within the technical support department as well as providing regular communication updates to customers on the progress of their requests/cases.   Top Skills:

• Experience writing and debugging JavaScript Code or similar language
• Working knowledge of object-oriented programming (Java and JavaScript)
• Understanding of SQL and database concepts
• Working knowledge of Web Technologies (Apache, Tomcat, HTML, XML, JSON)
• Understanding of remote administration via SSH, SNMP, WMI, PowerShell
• Understanding of Networking concepts including TCP/IP, HTTP, concepts of firewall, load balancer and ports
• Familiarity with VMware, AWS, Azure, Event Management Systems
• Excellent troubleshooting skills

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

2.  

#LI-Onsite

We are seeking a skilled Customer Service Representative to be the primary point of contact for commercial customers who contact the Business Customer Care Center by phone, fax, email, internet and mail. The Business Account Representative is responsible for interacting with customers and responding to their complaints, inquiries and requests in a professional and courteous manner. If you're looking for an opportunity to work for a rapidly growing company in Plano, TX! APPLY TODAY! Responsibilities: - Actively promote the company and the value of its products and services. - Interact with customers, issue orders, and analyze accounts to resolve billing inquiries, negotiate payment options/deposits and provide customers with assistance in obtaining various company products and services. - Interface with a wide variety of people both internally and externally in a diplomatic manner. - Effectively utilize resources, i.e. computer systems, software programs and phone equipment. - Consistently apply knowledge required to perform technical and procedural aspects of the position. - Identify and act on process and/or system enhancements to create efficiencies and/or better customer experience. - Bilingual, Spanish/English speaking ability, required for the bilingual position. - Diffuse customer escalations (customer save skills). - Conduct outbound calls as required. Top Skills:

• Minimum of 3-5 years’ experience providing customer service support within high-volume call centers 
• Demonstrated ability of excellent customer service skills; maintaining a calm, patient tone in face of customer objections; and questions
• PC Skills – Basic PC skills required. Must be able to type and talk simultaneously. Basic understanding of Microsoft Office software required
• Experience resolving billing inquiries or issues
• PC Skills – Basic PC skills required. Must be able to type and talk simultaneously. Basic understanding of Microsoft Office software required.
• Bilingual English and Spanish is highly preferred
• Retail Electric Experience is highly preferred

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-Hybrid