Keely DeWit

IDR is seeking a dynamic and experienced IT Support/ Executive Admin to join one of our top clients in Sparks, NV. This role is perfect for a seasoned IT professional with a strong background in desktop support, system troubleshooting, and network administration, who also has experience in managing technology in a high-end, executive setting. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today! Position Overview/Responsibilities for the IT Support/ Executive Admin: - Provide hands-on IT support, ensuring seamless operation of all technology, from personal devices to complex home systems - Support senior executives and C-suite leadership with their technology needs - Deliver outstanding customer service, while maintaining discretion and confidentiality - Provide support outside of the typical office environment, including occasional tasks at the owners' homes - Collaborate with a team to support high-level executives, ensuring trust and confidentiality Required Skills for IT Support/ Executive Admin: - Minimum of 7-10 years of hands-on IT support experience - Strong background in desktop support, system troubleshooting, and network administration - Experience supporting senior executives and C-suite leadership - Proven ability to deliver outstanding customer service - Flexibility to provide support outside of the typical office environment What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row Compensation Details:$120,000

This position would require an onsite interview, and onsite potentially during onboarding and a few visits per year (costs covered). It is a beautiful coastal location that would be FUN to visit!

Job Summary:

The CPC - DRG Validator ensures accurate assignment of Diagnosis Related Groups (DRGs) by applying expertise in medical coding, clinical documentation, and reimbursement principles. This role promotes a culture of safety, service excellence, and compliance with all regulatory requirements.

Key Responsibilities

• Review medical records to validate accurate DRG assignments, ensuring correct case mix and compliance with federal and healthcare policies.
• Analyze patient charts for discrepancies or inconsistencies in coding or documentation.
• Collaborate with coding and clinical staff to resolve coding-related issues and participate in audits and quality improvement initiatives.
• Conduct second reviews of focus DRGs, discharge dispositions, and Present on Admission (POA) flags prior to billing.
• Communicate coding changes and clarifications to ancillary departments and medical staff, supporting education and quality improvement.
• Assist in regulatory audits, recovery audit activities, and maintenance of audit software.
• Research and respond to documentation and code assignment denials, coordinating with payers on DRG mismatches.
• Develop and conduct educational sessions for coding and medical staff on documentation improvement and coding standards.
• Create and refine coding queries in line with AHMIA physician query guidelines.

Qualifications

Education:

• College degree in Health Information Management or a related field.

Experience:

• At least 5 years of inpatient coding experience.

Licensure/Certification:

• Credentialed coding professional required (RHIA, RHIT, CCS, CPC, or CCS-P).

Skills:

• In-depth knowledge of coding guidelines, DRG assignment, UB-04 standards, and regulatory requirements.
• Proficiency in medical record analysis and audit processes.
• Strong communication and education skills to support documentation improvement initiatives

IDR is seeking a Sr Engineer High Voltage Cable Design to join one of our top clients in Huntersville, NC. This role is perfect for a seasoned professional with a strong background in high voltage cable design and a solid foundation in electrical engineering. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today! Position Overview/Responsibilities for the Sr Engineer High Voltage Cable Design: - Design, develop, and optimize high voltage cable systems - Conduct thermal, mechanical, and electrical analyses - Collaborate with cross-functional teams on system design and integration - Travel for site assessments, customer visits, and industry conferences (15-20%) - Work in a hybrid schedule (3 days onsite, 2 days remote; flexible week-to-week) Required Skills for Sr Engineer High Voltage Cable Design: - 5-7 years of direct experience with high voltage cables, overhead lines, and underground transmission systems - Strong track record in design, analysis, and performance evaluation - Solid foundation in electrical engineering, with a preference for candidates with high voltage expertise - Familiarity with industry standards: CEA, AEIC, IEC, IEEE - Proficiency in CYMCAP Software for cable ampacity calculations, thermal analysis, and system optimization - Strong analytical and problem-solving skills - Excellent communication and teamwork abilities - Flexibility to travel and adapt to hybrid work schedules What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a Data Quality Analyst to join one of our top clients. This role is pivotal in ensuring the integrity, consistency, and accuracy of data across the organization. If you are a data enthusiast with a knack for identifying trends and anomalies, and you're looking for an opportunity to join a dynamic, team-oriented culture, we encourage you to apply today!

 

Position Overview/Responsibilities for the Data Quality Analyst:

• Perform tests and comparisons on large data sets to ensure data integrity
• Run data queries to identify coding issues and data exceptions, and clean data as needed
• Gather and interpret data from primary or secondary sources to identify trends
• Evaluate system enhancements and recommend resolutions for identified issues
• Collaborate with data engineers to improve and standardize data collection and storage processes
• Communicate corrective actions to staff and leadership when errors are discovered
• Define and maintain data standards, definitions, and models

 

Required Skills for Data Quality Analyst:

• Bachelor's degree in statistics, mathematics, computer science, information management, or similar
• At least 5 years of experience in a data analysis role
• Proficiency in programming languages, including Structured Query Language (SQL)
• Strong understanding of database management, data warehousing, and ETL processes
• In-depth knowledge of statistical methods and tests
• Experience with data organization and calculation programs such as Power BI and MS Excel
• Exceptional analytical and advanced problem-solving skills
• Excellent interpersonal and communication skills

 

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

 

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a  Scrum Master for a REMOTE, DIRECT HIRE opportunity. The ideal candidate will have an extensive background as a Scrum Master paired with excellent leadership skills and SQL experience.  If you believe you have what it takes to join a well-know, national organization - apply to our Scrum Master opening today! 

Position Overview for the Scrum Master:

• Guide & Mentor the team on Agile/Scrum practices
• Provide communication and status updates to key stakeholders
• Backlog grooming - Sprint establishment 
• Ensure standard documentation is properly tracked
• Provide direction and delegation to the Scrum team
• Fill in the gaps left in the Scrum approach by utilizing Burndown techniques and retrospective formats
• Identify and remove road blocks

Required Skills and Experience for the Scrum Master:

• 5+ years working as a Scrum Master
• Well-rounded knowledge of Agile principles and KanBan 
• Experience creating and prioritizing User Stories in conjunction with the Product Owner
• Excellent verbal and written communication skills
• Strong coaching and mentorship experience
• Proven experience in conflict resolution
• Excellent leadership skills
• Scrum Master certification desired

Benefits: 

• Full benefits: Medical, Vision, Dental, and more!
• Extremely competitive compensation
• Casual and collaborative work environment

Why IDR?

• 15+ Years of Proven Industry Experience in 3 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success 
• Medical, Dental, Vision, and Life Insurance
• Inavero's 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, and 2025  Best of Staffing® Client Award Winner
• Inavero's 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, and 2025 Best of Staffing® Talent Award Winner

 

Position Overview: We are seeking a CI/CD Pipeline Engineer to join our dynamic team. This exciting opportunity is ideal for professionals with expertise in DevOps, security, and system administration. If you're passionate about managing CI/CD pipelines in a classified environment and working with cross-functional teams to ensure the secure and efficient delivery of software, apply today! This is a permanent, onsite role based in Huntsville, AL. Position Overview for the CI/CD Pipeline Engineer:

• Implement, maintain, and support CI/CD pipelines in a classified environment.
• Collaborate with cross-functional teams (IT, Systems Administrators, Security) to streamline and optimize pipeline workflows.
• Ensure the security and integrity of CI/CD pipelines, integrating DEVSECOPS best practices.
• Leverage tools such as Git, Nexus, Jenkins, Jira, and Confluence for pipeline management.
• Ensure compliance with security standards, including STIGs and Multi-Factor Authentication, in a classified environment.

Required Skills for the CI/CD Pipeline Engineer:

• 5+ years of experience in CI/CD pipeline management and system administration, particularly in a classified environment.
• Proficiency in Linux administration, shell scripting, and managing repositories (Red Hat preferred).
• Experience with tools like Git, Nexus, Jenkins, Jira, and Confluence.
• Knowledge of DEVSECOPS and securing pipeline environments.
• Familiarity with Agile practices and working in Agile development teams.
• Strong communication and problem-solving skills.
• Active SECRET clearance is required for this position.

What’s in it for you?

• Competitive compensation package.
• Full benefits, including Medical, Vision, Dental, and more!
• Opportunity to work with a leading tech organization focused on innovation and security.
• Collaborative, inclusive, and growth-oriented team culture.

Compensation Details: $115-117k/year, competitive salary based on experience.  

IDR is seeking a dynamic and experienced Solution Architect to join one of our top clients in Washington DC. This role is perfect for a seasoned professional with a strong background in programming and architecting software solutions. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Solution Architect : - Architecting and deploying AWS cloud solutions based on customer requirements - Managing technical implementation, integration, and configuration projects - Developing project plans and system architectures - Updating compliance documentation - Working in a customer-facing role - Developing architectures that are secure, robust, scalable, modular, API-centric, and global - This is a direct hire position - A Bachelor's degree is required Required Skills for Solution Architect : - 15+ years of experience with programming - 10+ years of experience architecting software solutions - Experience with AWS cloud solutions - Knowledge of modern programming languages - Knowledge of containers, automated build and deployment pipelines - Top Secret clearance What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Contact Center Director We are currently seeking qualified candidates to work as a Contact Center Director. JOB SUMMARY: The Contact Center Director is responsible for the daily operations of the call center as well as identification and implementation of process improvements. Leverage best-in-class applications Five9, WFO, and Salesforce to drive improved performance and enhance the patient engagement experience. This role will regularly interact with other departments, including information technology, marketing, and operations and manages outside vendors.  ESSENTIAL FUNCTIONS:

• Provide leadership for centralized phone operations, including patient inquires, appointment scheduling and outbound calling programs
• Achieve call center performance targets such as patient satisfaction, wait time and patient service representation productivity and quality
• Collaborate and ensure effective communication with other leaders and team members to align operations and implement workflow, quality, and process improvements as required
• Maintain appropriate staffing levels to meet call volume while meeting assigned budget
• Responsible for team member engagement and retention through practices that promote communications, recognition, teamwork, and effective employee relations practices
• Ensure training and development of team members by identifying training needs and establishing initiatives to meet company/individual objectives
• Responsible for holding team members to the highest integrity and professionalism standards
• Resolve service issues, including patient inquires

QUALIFICATIONS REQUIRED:

• Minimum of 8 years contact center management experience of 25 or more employees

• Expertise with automated dialing platforms with significant Inbound and Outbound call volumes
• Bachelor’s degree preferred or equivalent combination of education and experience
• Proficient in using the Microsoft Office software applications (Excel, Word, PowerPoint)

• Excellent organization, time management and multi-tasking abilities to meet assigned deadlines
• Team building as well as coaching for performance and development skills
• Ability to develop, read and interpret quantitative and qualitative reports to measure and evaluate contact center and individual performance
• Communicate effectively, both written and orally, with all levels of the organization, team members, patients, and vendors

BENEFITS:

• Medical, dental, and vision insurance
• Childcare assistance, up to $500 per month/child
• 401K with company match
• STD, LTD, Life Insurance
• Paid Time Off and Paid Holidays