IDR is seeking a Program Manager, Voice of Customer (VoC) to join one of our top clients in Suwanee, GA. This role is pivotal in designing, launching, and managing a comprehensive customer feedback program that integrates multiple departments. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Program Manager, Voice of Customer (VoC):
Develop and implement a governance framework for surveys and feedback channels across various departments.
Design and execute core surveys, including relationship, transactional, and targeted surveys.
Evaluate and manage VoC platforms and technology partners, optimizing the use of Salesforce Feedback Management.
Lead the assessment and potential transition to platforms like Qualtrics, ensuring efficient survey deployment and data integration.
Required Skills for Program Manager, Voice of Customer (VoC):
Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent work experience.
Over 5 years of experience in program management, customer experience, or market research.
Proven track record in managing enterprise-level VoC or customer insights programs.
Experience in leading platform transitions or migrations, particularly involving Salesforce and Qualtrics.
Strong background in survey methodology, analytics, and familiarity with VoC platforms and CRM/data visualization tools.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking a dynamic and experienced Director - Tax Planning to join one of our esteemed clients in Nashville, TN. This role is perfect for a seasoned tax professional who thrives in a global setting, adept at managing a diverse range of transactions, including acquisitions, dispositions, restructuring, and cross-border planning. If you are passionate about identifying global tax issues, risks, and opportunities, and leading a world-class tax team, we encourage you to apply today!
Position Overview/Responsibilities for the Director - Tax Planning:
Lead a global team responsible for a broad range of transactions, including acquisitions, dispositions, restructuring, and cross-border planning.
Research, analyze, advise, and plan domestic and international tax issues.
Develop and implement tax planning initiatives, including oversight of reporting on various planning transactions via the annual compliance process.
Manage international staff resources involved in tax reporting for operations, including maintenance of earnings & profits, tax pools, and determination of available tax credits.
Monitor domestic and international legislative changes that may impact the company's tax position, including tax accounting implications.
Required Skills for Director - Tax Planning:
Bachelor's degree with 10+ years of progressive experience in corporate income taxation.
Significant experience in tax planning, M&A, research, and compliance in a law firm, public accounting firm, and/or large corporate environment.
Proficiency in Outlook, Word, Excel, and PowerPoint.
Excellent oral and written communication skills.
Ability to handle multiple tasks or projects simultaneously with moderate complexity.
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to join an industry-leading organization
Collaborative and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking a QA Automation Engineer to join one of our top clients in Nashville, TN; Tampa, FL; or Dallas, TX. This role is pivotal in developing an AI-driven tool that automates maturity and KPI assessments across product teams, streamlining processes by integrating data from multiple sources. If you are eager to contribute to a dynamic project within a collaborative and innovative team, please apply today!
Position Overview/Responsibilities for the QA Automation Engineer:
Required Skills for QA Automation Engineer:
What's in it for you?
Why IDR?
IDR is seeking a dynamic and detail-oriented Recruiting Coordinator to join one of our top clients in Brentwood, TN. This role is perfect for someone who thrives in a fast-paced environment and is passionate about providing exceptional support to a recruiting team and ensuring a positive candidate experience. If you are looking for an opportunity to join a large/growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Recruiting Coordinator:Provide administrative and operational support to the recruiting team in securing and hiring talent
Coordinate interview scheduling on behalf of recruiters and communicate company culture, values, and job requirements to candidates
Create, post, and maintain job requisitions in the applicant tracking system
Coordinate weekly new hire emails to new hires and managers in advance of the upcoming hire date
Monitor new hires in the applicant tracking system to ensure all paperwork is completed
Assist in sourcing passive candidates in times of high volume or as necessitated by business objectives
Assist in leading new hire orientation alongside HR Generalists and with Monthly Team Meetings and team events across the team
Work with travel vendor to coordinate the travel for out-of-town candidates and coordinate the payment and reimbursement of travel expenses
Required Skills for Recruiting Coordinator:
One year of general office or business experience
Proficiency with Microsoft Office Products
Bachelor's degree from an accredited college or university in human resources or business preferred. Any suitable combination of education and experience will be considered.
Experience with iCIMS applicant tracking software is a plus
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
#LI-Onsite
IDR is seeking a UI Engineering Manager to join one of our top clients in New York, NY. This role offers a unique opportunity to lead a dynamic team in crafting cutting-edge user interfaces while collaborating with cross-functional teams to drive innovation. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the UI Engineering Manager:
Lead and manage a team of 8-15 UI developers, ensuring the delivery of high-quality user interfaces.
Define and implement software architecture, collaborating with other teams to assess existing systems and identify potential risks.
Translate wireframes into functional requirements and develop well-abstracted, reusable, high-performance code for UI components.
Work closely with design, product management, and development teams to create elegant, responsive, and interactive interfaces.
Contribute to the continuous improvement of user interfaces, software architecture, and the adoption of new technologies.
Required Skills for UI Engineering Manager:
8-10+ years of hands-on UI development experience.
Proven experience managing teams and working in onshore-offshore environments.
Proficient in web markup languages, including HTML5 and CSS3, and familiar with server-side CSS pre-processing platforms like LESS and SASS.
Strong understanding of client-side scripting and JavaScript frameworks, including jQuery and AngularJS.
Excellent communication skills and experience in collaborative environments.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking a Technical Program Manager to join one of our top clients in New York, NY. This role is perfect for individuals who excel in managing complex technology projects and are eager to contribute to a dynamic and collaborative team environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Technical Program Manager:
Develop and implement comprehensive program plans that align with technical requirements, resource allocation, and timelines to ensure timely delivery of technology solutions.
Lead a team of project managers through all phases of the technology project lifecycle, including scope development, requirements gathering, and project solution design.
Oversee project schedules using Microsoft Project or similar tools, manage financial budgets, and ensure effective risk and issue management.
Facilitate change management and provide regular project status updates to stakeholders.
Proactively identify and address potential roadblocks, implementing contingency plans to maintain project momentum.
Required Skills for Technical Program Manager:
Minimum of 5 years of experience in technical program management, particularly in large organizations.
A college degree in a related technical or business field, or equivalent work experience.
Proven track record of successful project management, with certifications such as PMP, PRINCE2, Agile, or Six Sigma being advantageous.
Experience with ServiceNow Strategic Portfolio Management (SPM), including Project and Portfolio Management (PPM) and Demand Management.
Ability to manage projects from initiation to closure, ensuring alignment with organizational goals.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
Payrate will be based of experience; $110,000 - $125,000#LI-onsite