Caroline Giraudeau

Desktop Support Technician

IDR’s client in the is seeking a Desktop Support Technician to join their growing team!

Responsibilities of the Desktop Support Technician include:

• Provide end user computing solutions and support
• Design, test, deploy, and support a standardized desktop and laptop image consisting of the operating system and all supported applications
• Installs, maintains, and supports a variety of printers and scanners and other peripheral devices 
• Identify and organize day-to-day operation and maintenance tasks to ensure a secure a reliable computing environment 
• Work in collaboration with the all IT teams and users to establish the requirements for building, deploying and maintain effective, reliable and secure end user device solutions.

Required Skills/Experience for the Desktop Support Technician include:

• 3 years of experience in desktop support roles in a Windows environment
• 3 years’ experience working with Active Directory 
• Hands-on experience working with ticketing system 
• Familiarity with Windows Environment & O365 applications

What’s In It for You?

• Join a flexible, friendly work environment
• Enjoy extremely competitive compensation and benefits package
• Enjoy true work/life balance
• Join an extremely secure organization that offers job stability
• Advance your career by joining an organization that believes in promoting from within 

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

Chief Enterprise Technology Architect IDR is seeking a Chief Enterprise Technology Architect to join one of our top clients in Atlanta. Responsibilities of the Chief Enterprise Technology Architect:

• Responsibilities of the Chief Enterprise Technology Architect:
• Develop and maintain an architecture strategy aligned with the organization’s mission, fostering innovation and improving safety, mobility, and employee development.
• Work with leadership and partners to gather insights and ensure technology supports operational needs.
• Lead development of flexible architecture standards that promote innovation and cross-departmental ownership.
• Drive research and POC projects to explore emerging technologies for enhanced safety, sustainability, and mobility.
• Mentor architects, ensuring alignment with goals, and communicate strategies to both technical and non-technical audiences.

Qualifications of the Chief Enterprise Technology Architect:

• Strong understanding of enterprise architecture frameworks (e.g., TOGAF, Zachman)
• 10+ years of experience in enterprise architecture, with a focus on government sectors
• Experience with cloud technologies, data analytics, and emerging technologies such as AI and IoT

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IT Technician IDR’s client is seeking an IT Technician to join its team in Atlanta, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! This is a fully onsite position; must be local to Downtown ATL! Position Overview/Responsibilities for the IT Technician:

• Provide technical support, resolving issues both over the phone and in person
• Manage and maintain the Freshworks ticketing system
• Image computers and replace monitors as needed
• Assist in onboarding and offboarding users

Required Skills for IT Technician:

• Minimum of 2 years of relevant Help Desk/Desktop Support experience
• Proficiency in using PDQ Software or similar computer management programs
• Experience with ticketing systems, preferably Freshworks or ServiceNow
• Ability to resolve tickets both over the phone and in person
• Experience in higher education settings is a plus

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to work with an industry-leading organization
• Collaborative and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 13 years in a row

IDR is seeking an Senior IT Application Analyst for one of our top Healthcare clients in Rochester, MN. This is a 1 year REMOTE contract role.. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Responsibilities:

• Provide support for and implement vended clinical applications across the Mayo Clinic Enterprise.

• Collaborate with technical architects to ensure IT solutions are complete, integrated, and aligned with Mayo Clinic's strategy and technology roadmap.

• Analyze enterprise architecture and identify opportunities for improvement.

• Monitor industry trends to enhance IT and Mayo Clinic strategies.

• Document and translate core business processes into IT system data flows.

REQUIREMENTS:

• Bachelors Degree with 4+ years of related experience
• 3+ years Epic MyChart build AND support experience required

• 3+ years Epic Welcome build/support experience

• EPIC MyChart and Welcome Certifications

What’s in it for you?

• Full benefits during the contract! (Medical, Dental, Vision, etc.)

• Excellent work/life balance

• Competitive compensation

• Opportunity to work with a prestigious organization

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets

• ClearlyRated’s Best of Staffing® Client and Talent Award winner 9 years in a row

• Medical, Dental, Vision, and Life Insurance

• Dedicated Engagement Manager committed to your success

• Employee Stock Ownership Program

Compensation Details: $109.37/hr

IDR is seeking a dynamic and experienced Sr. Financial Analyst to join one of our top clients in Alpharetta, GA. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today! Position Overview/Responsibilities for the Sr. Financial Analyst:

• Review and interpret complex financial data to deliver timely, accurate recommendations that support leadership decision-making.

• Lead ongoing improvements to budgeting, forecasting, and performance review processes.

• Identify and explain variances between actuals, budgets, and forecasts during monthly close cycles.

• Build financial models and perform analysis to support key business strategies and initiatives.

• Track and assess trends in key metrics such as revenue, cost of sales, and expenses to inform business performance.

Required Skills for Benefits and Compensation Manager:

• 3-5 years of experience in financial analysis and accounting, ideally within a software-focused organization.

• Excellent skills in financial analysis, problem-solving, and data interpretation.

• Advanced proficiency in Microsoft Excel and PowerPoint.

• Capable of managing multiple high-priority tasks while ensuring consistent, high-quality results.

• Strong verbal and written communication skills in a professional setting.

What’s in it for you?

• Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is excited to announce an opportunity for a talented Senior Automation Engineer to join our esteemed client's team in Nashville, TN.  This role is perfect for a seasoned professional who thrives in a dynamic, team-oriented environment and is passionate about leveraging their expertise in automation engineering to drive efficiency and innovation. If you're ready to take your career to the next level with a leading organization, we encourage you to apply today!

Position Overview/Responsibilities for the Senior Automation Engineer:- Development and optimization of the test automation framework in line with the latest updates- Design, development, and execution of automated test scripts- Analysis of automation test results to identify defects or areas for improvement in software quality- Provision of support and troubleshooting assistance for automated testing infrastructure and tools- Active contribution to the continuous improvement of automation processes and methodologies- Regular coaching and mentoring of less experienced team members- Design and implementation of automated test plans and strategies to ensure comprehensive test coverage- Development and implementation of Automation Framework enhancements and overall maintenance- Provision of test measurements (KPIs) to track and communicate test progress and defect statusRequired Skills for Senior Automation Engineer:- Bachelor's degree in computer science, Software Engineering, or related field; advanced degree preferred- Extensive experience (typically 5+ years) in software development and automation testing roles- Proficiency in programming languages such as Java, Python, or C#- Strong understanding of software testing principles and methodologies, including test automation frameworks- Hands-on experience with automation tools such as Selenium, Appium, or similar- Familiarity with Continuous Integration/Continuous Deployment, practices and tools like Jenkins or Travis CI- Proven ability to analyze complex technical requirements and translate them into effective automation solutions- Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and mentor junior engineersWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;

Software Engineer

• Ongoing contract (Client maintains right to hire after 3 months though rarely exercises this right)
• Location: Hanover, NH
• C2C Pay Rate: $60/HR

Required Skills & Qualifications:

• 5+ years of experience supporting large-scale, distributed cloud-based systems.

• 3+ years of hands-on experience configuring and deploying ForgeRock IAM solutions (PingGateway, PingAM, PingIDM, PingDS).

• Hands-on coding experience in Python, Bash, JSON, and YAML.

• Expertise in designing automated CI/CD GitOps pipelines (preferably GitLab).

• Experience in building disaster recovery, failover, and zero-downtime deployment systems.

• Proven knowledge in telemetry, monitoring, and anomaly detection solutions.

• Certification or proof of completion of ForgeRock Deep-Dive 400 training preferred.

Network Automation Engineer

• Ongoing contract (Client maintains right to hire after 3 months though rarely exercises this right)
• Location: Denver, CO
• C2C Pay Rate: $65/HR

Required Qualifications:

•  Excellent understanding of routing and switching protocols, network architecture, TCP/IP, and OSI model. Candidate should be well versed in IPv4 and IPv6. •    Minimum of five (5) years of network engineering experience. •    Cisco or Juniper certifications  (CCNA/CCNP/JNCIP) or equivalent. •    Coding background with Python and similar languages. •    Integration and working with RESTful / HTTP services.  •    Strong working experience across various networking vendor platforms (Cisco, Juniper, Arista, F5, A10) •    Experience with network automation related frameworks (Ansible, Napalm, Nornir, Netmiko, or Paramiko) •    Experience driving large-scale automation efforts and production deployments.