Natalie Inchiosa

IDR is seeking a NICE CXone Studio Developer to join one of our top clients for a remote opportunity. The consultant will play a key role in designing, developing, testing, and optimizing NICE CXone Studio scripts to support a contact center migration project. This effort will include troubleshooting and refining call routing logic while helping transition two existing NICE CXone environments into a single, unified instance.

Position Overview for the NICE CXone Studio Developer:

• Design, develop, test, and optimize NICE CXone Studio scripts
• Ensure seamless call routing and improved customer interactions across the organization
• Lead troubleshooting and refinement of call routing logic as part of an active migration
• Support migration efforts to bring two existing NICE CXone environments into one unified instance
• Collaborate with stakeholders to deliver efficient, scalable contact center solutions

Requirements for the NICE CXone Studio Developer:

• 5+ years of experience (closer to 7 is ideal)
• NICE CXOne proficiency with Studio scripting (call routing scripts) with the ability to write AND test studio script
• Desing and implementation experience with CXone
• Experience optimizing CXone workflows
• EXPERT experience in Conversational AI solutions

What's in it for you?

Why IDR?

IDR is seeking a Community Engagement Manager to join one of our top clients for an opportunity in Indianapolis, IN. In this role, you will support this client by coordinating events, strengthening partner relationships, and driving local fundraising and marketing efforts across multiple markets. You’ll serve as the primary on-the-ground point of contact to ensure campaign activities are executed with consistency and care.

Position Overview for the Community Engagement Manager

• Coordinate and manage campaign execution across multiple markets by serving as the local point of contact.
• Build and maintain strong relationships with key stakeholders including builders, sponsors, donors, volunteers, and media partners.
• Plan, manage, and attend core Showplace events while supporting local marketing and promotional efforts.
• Track actions, capture notes, and ensure timely follow-through on deliverables across the campaign lifecycle.

Requirements for the Community Engagement Manager:

• Demonstrated project coordination experience, including managing timelines, stakeholders, action tracking, and follow-through
• Event planning and on-site execution experience, including logistics, vendors, and volunteer coordination
• Fundraising, sponsorship, sales, or relationship management experience, with comfort making asks and stewarding partners
• Strong written and verbal communication skills to represent the organization professionally with external partners
• Familiarity with collaboration and tracking tools (Teams/Outlook), spreadsheets/task sheets, and CRM systems (e.g., TeamRaiser)

What's in it for you?

Why IDR?

IDR is seeking a Senior Salesforce Developer to join one of our top clients for a remote opportunity. This role involves supporting a state government project focused on system modernization within the public sector, utilizing Salesforce best practices to develop and deploy solutions. The position requires collaboration with various stakeholders to gather requirements and deliver secure, compliant Salesforce applications.

Responsibilities: 

• Design, develop, test, and deploy custom Salesforce solutions utilizing Salesforce development best practices.
• Develop and maintain Apex code including triggers, batch jobs, queueable jobs, and scheduled processes.
• Build and enhance Lightning Web Components (LWC) to support modern user experiences.
• Design and implement integrations using REST/SOAP APIs, Platform Events, Named Credentials, and related technologies.
• Develop automated business processes utilizing Salesforce Flows, Validation Rules, and Formula Fields.
• Manage source control, deployments, and release processes using Salesforce DX (SFDX), VS Code, Git, and CI/CD pipelines.
• Implement and maintain Salesforce security best practices, including Profiles, Permission Sets, Sharing Rules, and Organization-Wide Defaults (OWD).
• Collaborate with stakeholders to gather requirements and translate business needs into scalable technical solutions.
• Participate in code reviews, technical design discussions, troubleshooting, and production support activities.

Requirements: 

• 3+ years of hands-on Salesforce Platform Development experience (in the US) 
• Strong expertise with:
  • Apex Development (Triggers, Batch Apex, Queueable Apex, Scheduled Apex)
  • Lightning Web Components (LWC)
  • SOQL/SOSL
  • Salesforce DX (SFDX)
  • REST and SOAP API integrations
  • Platform Events
  • Named Credentials
  • Salesforce Security Model (Profiles, Permission Sets, Sharing Rules, OWD)
  • Salesforce Flows and Process Automation
  • Git-based source control and CI/CD pipelines
• Strong understanding of Salesforce governor limits and platform architecture.
• Experience translating business requirements into scalable technical solutions.
• Excellent communication and collaboration skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Executive Assistant / Team Coordinator to join one of our top clients for an opportunity in Houston, Texas. This role supports a team of investment professionals by managing high-level administrative support, including calendar management, travel coordination, meeting logistics, and expense reporting. You’ll collaborate closely with internal stakeholders to keep day-to-day operations running smoothly in a fast-paced environment.

Position Overview for the Executive Assistant / Team Coordinator

• Support a team of investment professionals by efficiently handling administrative tasks and executive support needs.
• Manage highly complex calendars and proactively anticipate scheduling and meeting preparation needs.
• Coordinate domestic and international travel, including itineraries, agendas, directions, and backup materials.
• Schedule and coordinate meetings and executive events while ensuring space reservations, equipment, and hospitality needs are met.
• Provide partnership and backup support as needed to strengthen team coverage and continuity.

Requirements for the Executive Assistant / Team Coordinator:

• 3+ years’ experience supporting executives; college degree preferred but not required
• Financial industry knowledge highly desirable
• Excellent written communication and research skills
• Proficient computer skills using Microsoft Office Suite: Word, Excel, PowerPoint and Outlook. Knowledge of Concur Expense Solutions a plus
• Ability to manage highly sensitive, confidential information with complete discretion

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Talent Acquisition Coordinator to join one of our top clients for an opportunity in Brentwood, Tennessee. Apply now to join a dynamic and growing organization!

• Support the Talent Acquisition team with front-line candidate service, administrative assistance, and interview coordination
• Schedule all interviews, create interview agendas as needed, and ensure candidates have a positive experience across phone, video, and in-person interactions
• Maintain accurate scheduling and recruiting data while managing fast-paced, high-volume coordination needs
• Help with recruiting operations including posting jobs as requested and supporting interview planning workflows
• Collaborate on upcoming ATS implementation efforts to streamline talent acquisition processes

Requirements for the Talent Acquisition Coordinator :

• Bachelor’s degree strongly preferred
• 2+ years in an administrative position with scheduling-heavy and customer-facing experience
• 3+ years of human resources coordination experience highly preferred
• Advanced Microsoft Office skills and confidence working with tools like Outlook and scheduling multiple calendars
• Strong organizational skills, excellent customer service, strong follow-through, and the ability to think and problem solve

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Software QA Engineer to join one of our top clients for a hybrid opportunity in Memphis, TN OR Dallas, TX.

Position Overview for the Software QA Engineer:

• Responsible for developing automated API and UI testing frameworks using Java, WebDriver, and TestNG.
• Conduct microservice and REST API testing leveraging Swagger documentation.
• Support continuous integration pipelines using Jenkins, Maven, Git, and Docker.
• Apply AI-enabled quality engineering techniques for debugging, test case generation, and risk analysis.
• Contribute to enterprise test automation frameworks and document test results and defects efficiently.

Requirements for the Software QA Engineer:

• 5+ years of experience in test automation development using established frameworks and tools.
• 4+ years of experience building and deploying CI/CD systems such as Jenkins and Bamboo.
• 2+ years of hands-on experience with messaging and IVR testing.
• Strong knowledge of REST and JSON APIs.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

• 3+ years of experience as a Business Analyst (gathering data and implementing business requirements 
• Strong experience working with Data Analytics in Pharmaceutical industry
• Experience implementing Data Analytics plans – KPI reporting, data governance, data integrity (Gather/document/translate requirements to technical team and stakeholders)
• Must have prior experience working in Pharma/Healthcare

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Senior Compliance Engineer to join one of our top clients for an opportunity in Duluth, Georgia. This role focuses on ensuring HVAC/refrigeration products meet required compliance and testing standards, partnering closely with third-party test labs and internal stakeholders to support annual testing and verification activities.

• Own and support compliance efforts tied to HVAC/refrigeration systems, including applicable testing standards and requirements
• Coordinate with third-party testing laboratories to support ongoing and annual testing cycles
• Ensure equipment remains properly listed and in compliance, including supporting verification testing when products are selected for third-party review
• Collaborate cross-functionally with engineering and business partners to document requirements, align on testing plans, and drive timely follow-through
• Travel up to ~25% as needed to support testing activity and stakeholder needs

• 5+ years of relevant engineering/compliance experience (7–10 years preferred)
• Strong knowledge of AHRI testing criteria/standards (highly desired)
• HVAC experience with an emphasis on refrigeration systems and testing standards
• Prior experience working with or supporting test labs (highly preferred)
• Strong communication skills with the ability to influence and collaborate across technical and non-technical teams
• Bachelor’s degree required (Mechanical Engineering preferred)

Work Schedule

• Primarily onsite Monday–Thursday with remote Fridays (subject to client policy)

Must be authorized to work in the U.S. without sponsorship now or in the future.

• Competitive compensation package
• Full benefits; Medical, Vision, Dental, and more
• Opportunity to work with an industry-leading organization in a highly technical engineering role

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner (multiple years)

IDR is seeking a Social Media Content Creator to join one of our top clients for a hybrid opportunity. This role involves developing engaging digital content for a dynamic organization in the media and entertainment industry. The position offers an exciting chance to contribute creative social media assets that resonate across platforms and drive brand awareness.

Position Overview for the Social Media Content Creator:

• Develop and produce high-quality social media content including photos, videos, and graphics.
• Collaborate with internal teams to ensure content aligns with brand and campaign objectives.
• Stay current with emerging social media trends and incorporate them into content strategies.
• Manage content ideation, planning, shooting, editing, and publishing workflows.
• Support supporting email design and execution on relevant platforms.

Requirements for the Social Media Content Creator:

• 2-4 years of experience in content creation, social media, and/or design (preferably for a company, not personal content creation).
• Proven experience producing photo and video content for social platforms, including creating Reels, managing graphic design, and editing content.
• Experience supporting email design and execution on the Fishbowl platform.
• Experience supporting food & beverage, nonprofit, and/or consumer brands.
• Prior agency experience is a plus!