Natalie Inchiosa

IDR is seeking a Developer 1 to join one of our top clients for a hybrid opportunity in Atlanta, Georgia. This role involves supporting a legacy government tax application with opportunities for minor enhancements, troubleshooting, and configuration updates, all within a collaborative and team-oriented environment.

Must be authorized to work in the United States without sponsorship, now or in the future.

Position Overview for the Developer 1:

• Perform configuration updates and routine maintenance tasks
• Develop and implement small-scale enhancements to existing functionality
• Investigate, troubleshoot, and resolve application and data issues
• Support existing VB.NET codebase while contributing to C# modernization efforts

Requirements for the Developer 1:

• Proficiency in C# with a strong willingness to transition from similar object-oriented languages
• Understanding of VB.NET or legacy .NET environments
• Strong SQL Server experience, including writing and troubleshooting SQL queries
• Ability to support production systems in a structured enterprise environment
• Excellent communication skills for technical and non-technical audiences

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

Functional Manual Tester  Duration: 1+ year contract  PR: $35.00 BR: $45.00 Location: Remote. Prefer this person sitting in CST/EST. Local to Lake Mary, FL big plus!  Project Details: This person will be supporting Deloitte State of MS SUCCESS project  Additional Details: 

• Fully qualified 
• Call me/message me before you work this so I can give you an overview 

Summary: We are seeking a Functional Manual Tester to support a large-scale State Integrated Eligibility System (IES) modernization initiative. This role is ideal for someone who has worked on state Health & Human Services modernization projects and understands integrated eligibility programs such as Medicaid, SNAP, TANF, CHIP, Child Care, or other public assistance programs.

Responsibilities: 

• Perform manual and functional testing for new system enhancements
• Create, maintain, and execute detailed test cases and test scenarios
• Validate business requirements against system functionality
• Execute integration, regression, system, and user acceptance testing
• Identify, document, and track defects through resolution using JIRA
• Collaborate with business analysts, developers, and stakeholders to resolve issues
• Verify fixes and perform regression testing

Requirements: 

• 5+ years of experience performing manual and functional testing
• Must have experience supporting a State Integrated Eligibility System (IES) modernization project
• Experience working on state Health & Human Services initiatives involving programs such as:
  • Medicaid
  • SNAP
  • TANF
  • CHIP
  • Child Care
  • Other integrated eligibility programs
• Experience creating and executing:
  • Test scenarios
  • Test cases
  • Test scripts
  • User Acceptance Testing (UAT)
  • Functional testing
• Strong understanding of eligibility business processes and modernization efforts
• Experience identifying, documenting, and tracking defects
• Experience using JIRA or similar defect tracking tools

IDR is seeking a Support Representative I to join one of our top clients for a remote opportunity. This role involves providing exceptional customer service in a call center environment, handling inbound calls and inquiries from teammates and leaders, and supporting various Human Resources functions using system tools and knowledge bases.

Position Overview for the Support Representative I:

• Handle phones, chat, and manage two TMSS queues in a fast-paced environment.
• Respond to inbound calls and inquiries with professionalism and empathy.
• Provide general information, systems support, and problem resolution related to HR policies and procedures.
• Utilize supporting documents such as Knowledgebase, Village Web, and Job Aides proactively.
• Partner with internal/external teams to deliver integrated and exceptional customer service, including warm transfers.

Requirements for the Support Representative I:

• High school diploma or equivalent (must have proof prior to submission).
• Some previous experience in call center/helpdesk Tier I support.
• Experience handling a large volume of calls daily.
• Familiarity with helpdesk ticketing systems.
• Previous troubleshooting experience with HRIS systems, such as Workday preferred.

What's in it for you?

• Competitive compensation package.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
• 19-20/hr
• #LI-Remote  

IDR is seeking a Field Technician II to join one of our top clients for an opportunity in Wichita, KS. This field-based role involves supporting low-voltage installations and maintenance at customer sites, with heavy travel and flexible hours. The company specializes in infrastructure solutions within the technology and security sectors, providing essential services to ensure system functionality and safety.

Position Overview for the Field Technician II:

• Serve as lead onsite; direct, inspect, and audit technicians’ work as needed
• Perform complete installation and service work at customer sites (install/configure/troubleshoot/test) based on schedule
• Provide timely updates/deliverables to project teams and support centers; act as a point of escalation for client issues and drive resolution when possible
• Help train less experienced technicians and support administrative tasks coaching
• Complete required job administration accurately and on time

Requirements for the Field Technician II:

• 2+ years as a Technician I (or equivalent low-voltage experience)
• Low-voltage installation/service: install, configure, troubleshoot, test onsite
• Proficiency in 5 of these areas: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
• Industry manufacturer certifications or structured cabling experience; BICSI Installer 1; OSHA 30 and LIFT (must be maintained); local installer licenses/cards; HIPAA Training
• Knowledge across technologies such as CCTV, intrusion, fire alarm, access control, networking

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite

IDR is seeking a Broadcast Media Production Recruiter to join one of our top clients for an opportunity in Irving, Texas. This role involves sourcing and hiring top broadcast and media production talent rapidly to support a new program launch. The company specializes in multi-platform broadcast and digital media, collaborating on projects that reach national audiences.

Position Overview for the Broadcast Media Production Recruiter:

• Responsible for recruiting and hiring 9 broadcast & media production positions within a tight timeframe
• Focus on sourcing candidates for roles such as Producers, Executive Producers, Associate Producers, and Bookers
• Collaborate with hiring managers to ensure a seamless recruitment process for a new show/program launch
• Help meet the company's goal to assemble a production team by the specified deadline to support a major media project

Requirements for the Broadcast Media Production Recruiter:

• Must have proven experience recruiting for Broadcast / Media Production positions
• Must have experience recruiting for Show Producers, Associate Producers, Executive Producers, and Bookers
• Ability to recruit quickly and efficiently to fill all positions within 4-8 weeks
• Strong understanding of broadcast industry talent pools and recruitment strategies
• Excellent communication skills and the ability to work in a fast-paced, deadline-driven environment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a Field Technician III to join one of our top clients for an opportunity in Wichita, KS. This is a field-based, senior, QC-focused technician role supporting telecommunications and security system installations, ensuring quality and leading onsite teams to meet industry standards.

Position Overview for the Field Technician III:

• Serve as a lead onsite technician, directing, inspecting, and auditing work performed by other technicians.
• Perform installation and service tasks at customer sites with minimal supervision.
• Train and cross-train technicians and business partners on client and product requirements.
• Provide regular updates, submit deliverables, and support bid and estimate processes.
• Act as a point of escalation for clients, resolving issues or escalating as necessary.

Requirements for the Field Technician III:

• High School Diploma or equivalent.
• 2+ years of experience as a Technician II or in a similar role.
• Demonstrated proficiency across multiple key account areas such as Voice, Data, Fire Alarm, Fiber, Burglar Alarm, CCTV, Access Control, Digital Signage, Access Points, and Networking.
• Ability to operate network certifiers and hold certifications like BICSI Installer 2 (Copper & Fiber), OSHA 30, and LIFT.
• Strong communication skills, organization, attention to detail, and problem-solving abilities.

What's in it for you?

• Competitive compensation package.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

IDR is seeking a Voice Engineer to join one of our top clients for an opportunity in Newnan, Georgia. This role involves supporting and maintaining enterprise telecommunications infrastructure, focusing on voice systems, collaboration tools, and video conferencing solutions. The company operates within the technology and communications sector, providing critical support for large-scale enterprise environments.

Position Overview for the Voice Engineer:

• Support, maintain, and assist with the implementation of the enterprise telecommunications infrastructure.
• Administer and support Cisco Unified Communications environments, including Cisco Call Manager (CUCM).
• Provide support for collaboration and telecom platforms including voice systems, voicemail, IVR, video conferencing, and web conferencing tools.
• Troubleshoot and resolve telecom incidents and service requests across voice and collaboration systems.
• Assist with design, deployment, and upgrades of telecom infrastructure and collaboration technologies.

Requirements for the Voice Engineer:

• Bachelor’s degree or Associate’s degree in Telecommunications, Computer Science, Information Systems, or related field.
• 4+ years of experience supporting enterprise telecommunications infrastructure.
• Hands-on experience installing, configuring, programming, and maintaining telecom equipment.
• Strong experience with Cisco Call Manager (CUCM) administration and support.
• Experience supporting voice systems, video conferencing platforms, and collaboration technologies.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

IDR is seeking a Insights Analyst III to join one of our top clients for an opportunity in Los Angeles, CA. In this role, you’ll use data to inform strategic and operational decisions for a consumer-facing product in the interactive entertainment/consumer tech space. You’ll partner closely with cross-functional stakeholders to define KPIs, build dashboards, and deliver clear, actionable insights that guide product health and performance.

Position Overview for the Insights Analyst III:

• Analyze large, complex datasets to understand user engagement, performance trends, and drivers of business outcomes
• Develop and maintain core KPIs, dashboards, and recurring reporting for product and operational decision-making
• Partner with data engineering to structure datasets and improve data quality, reliability, and accessibility
• Create frameworks, test hypotheses, and communicate insights to stakeholders and leaders in a clear narrative
• Support ad-hoc analyses across initiatives such as launches, feature/content evaluation, and operational planning

Requirements for the Insights Analyst III:

• 5+ years of professional experience in data analytics supporting product and/or business decision-making
• Strong SQL skills and experience building dashboards/visualizations (e.g., Tableau or similar BI tools)
• Hands-on experience working with data pipelines/ETL concepts and collaborating with data engineering partners
• Experience defining KPIs and translating ambiguous questions into measurable analyses and recommendations
• Strong communication and storytelling ability, including presenting insights to cross-functional partners and leadership

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Technical Agile Coach  to join one of our top clients in Fort Worth, TX. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Technical Agile Coach : Our Delivery Excellence organization is dedicated to improving the success of our development teams through improved daily work habits and alignment to delivery metrics while creating and maintaining resilient and best in class products for our customers and team members. As a Technical Coach at American, you are given the opportunity to guide whole product teams toward achieving company objectives and delivering their product vision more effectively using exemplary and modern engineering practices. Required Skills for the Technical Agile Coach:

• 8+ years of experience Software Engineering and/or Devops (Java)
• 4+ years of experience leading a development team in an Agile Environment
• 4+ years of experience with Test-Driven Development using automation tools like Selenium, TestNG, and Junit
• Hands-on experience with AI and ML concepts and tools
• Soft skills are huge for this role. Must have strong coaching skills. Great communicator, personality – Need a person that is going to lead and facilitate projects to completion with efficiency

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row