Victor Ruiz

IDR is seeking a Service Desk Analyst to join one of our top clients for an opportunity in Auburn, MA. This role provides technical support and assistance mainly to onsite staff, handling IT incidents, requests, and hardware/software provisioning. It’s an excellent opportunity to work within a dynamic environment supporting a large in-office team in logistics and administrative functions.

Position Overview for the Service Desk Analyst:

• Acts as the central point of contact for handling internal business partners' technical support issues.
• Responds to IT incidents and requests, providing resolution or escalating as necessary.
• Supports deskside, phone, and walk-in support for hardware and software issues.
• Manages incident reports, hardware provisioning, and troubleshooting across various applications.
• Utilizes ticketing systems such as ServiceNow for incident, request, and asset management.

Requirements for the Service Desk Analyst:

• 1 to 3 years of experience in an IT support role.
• In-depth knowledge of Windows operating systems (Win10, Win11, Windows Services).
• Familiarity with macOS/Linux environments is beneficial.
• Experience with remote desktop tools and support software.
• Strong understanding of networking concepts including TCP/IP, DNS, DHCP, and VPN.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite

IDR is seeking a Graphic Designer III to join one of our top clients for an opportunity in Centennial, CO. This role involves creating engaging visual content and supporting UX/UI design for intranet platforms within a collaborative, innovative environment focused on enterprise digital solutions.

Position Overview for the Graphic Designer III:

• Develop high-quality graphic content for SharePoint Online sites, intranet, internal communication channels, and presentations.
• Support the design and configuration of SharePoint sites, including building site information architecture, content, and permissions.
• Support UX/UI visual design for new intranet experiences aligned with the company's design direction.
• Collaborate with stakeholders to translate business needs into effective digital experiences.
• Maintain site governance, cadence, and content lifecycle management.

Requirements for the Graphic Designer III:

• 6+ years of graphic design experience.
• Experience creating, configuring, and launching SharePoint Online sites, including building site information architecture.
• Proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign) or equivalent tools.
• Strong visual communication and branding adherence.
• Excellent communication and stakeholder management skills.

What's in it for you?

• Competitive compensation package.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

$33.09/hr #LI-ONSITE

IDR is seeking a Usability Tester to join one of our top clients for a fully remote opportunity. This role is ideal for professionals experienced in usability testing and comfortable working independently in a virtual setting. Join a dynamic organization dedicated to improving digital experiences through user-focused testing and analysis.

Position Overview for the Usability Tester:

• Conduct usability testing to evaluate digital products and interfaces.
• Develop and execute test plans, scripts, and reports.
• Collaborate with development teams to identify user experience issues and suggest improvements.
• Participate in large-scale IT projects following Agile methodologies.
• Work independently in a remote environment while managing multiple workstreams.

Requirements for the Usability Tester:

• At least one (1) year of experience in usability testing, with working knowledge of programming languages and development platforms.
• A relevant certification or a Bachelor’s degree; additional qualifying experience may be substituted for education on a year-for-year basis.
• Up to three (3) projects using usability testing tools and creating test plans.
• At least one (1) project experience working on large-scale IT projects in an Agile environment.
• Experience handling multiple workstreams and tracking user stories and bugs in a DevOps environment.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-remote

IDR is seeking a Service Center Lead (Logistics) to join one of our top clients for an opportunity in Houston, TX. This onsite role focuses on leading inventory management operations while ensuring accurate, efficient equipment flow across receiving, put away, picking, and shipping. You’ll help maintain inventory integrity and drive continuous process improvements in support of customer-focused excellence.

Position Overview for the Service Center Lead (Logistics):

• Oversees daily service center operations to ensure alignment with customer requirements and the full scope of projects
• Independently leads inventory operations, including accurate receiving, put away, picking, and shipping of equipment
• Maintains strict inventory integrity and ensures compliance using the company’s inventory management system
• Supervises daily on-site activity and maintains facility operations when leadership is not on-site
• Provides continuous feedback to leadership on process improvements, warehouse layout optimization, and operational enhancements

Requirements for the Service Center Lead (Logistics):

• High school diploma or GED required
• 2+ years of inventory control, or logistics operations
• Proven experience in inventory control and service center leadership
• Strong working knowledge of inventory systems, audit requirements, and service center optimization strategies
• Proficient with warehouse management systems (WMS); experience with HCAP is a plus

What's in it for you?

• Competitive compensation package
• Full Benefits: Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Bilingual Content Specialist/Proofreader to join one of our top clients for an opportunity in Memphis, TN. This role involves editing, proofreading, and reviewing copy for direct response materials across print and digital channels, with a focus on bilingual content in English and Spanish. The company operates within the nonprofit and fundraising industry, emphasizing cultural relevance and brand consistency.

Position Overview for the Bilingual Content Specialist/Proofreader:

• Edit, proofread, and review bilingual and English-language copy for donor communications, ensuring accuracy, clarity, and cultural relevance.
• Support transcreation of English content into Spanish, maintaining brand voice and campaign strategy.
• Partner with marketing and direct response teams to ensure content compliance and consistency across channels.
• Manage multiple deadlines in a fast-paced environment while maintaining attention to detail.
• Ensure all materials adhere to brand voice, style guidelines, and legal requirements.

Requirements for the Bilingual Content Specialist/Proofreader:

• Fluency in both English and Spanish, with strong proficiency in bilingual copy editing and transcreation review.
• Extensive knowledge of English and Spanish grammar, punctuation, and spelling.
• Experience editing for direct response or fundraising content.
• Proficiency in Microsoft Word and Excel, including managing tracked changes and approval processes.
• Strong attention to detail and ability to work under deadline pressure.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LinkedIn - Hybrid

IDR is seeking a Senior Navigation Engineer to join one of our top clients for an opportunity in Westminster, CO. This role supports spaceflight missions across all phases of spacecraft navigation, from estimation and tracking architecture development to flight operations readiness and real-time performance support. You will help advance state estimation capabilities through sophisticated Kalman filter development and validation while partnering with teams across mission engineering and verification activities.

Position Overview for the Senior Navigation Engineer:

• Lead spacecraft navigation for all mission phases, including formulation, tracking architecture development, estimation approach, and operations.
• Develop and validate advanced Kalman filter configurations for complex regimes, such as multi-body, low-thrust, and weak observability scenarios.
• Serve as primary navigation lead for flight operations prep, including console support, real-time orbit determination, and anomaly response.
• Mentor junior engineers and drive mission-critical navigation analysis, system-level trades, and verification/validation activities.

Requirements for the Senior Navigation Engineer:

• 8–12 years of professional experience in spacecraft navigation, orbit determination, or closely related flight dynamics roles.
• Bachelor’s degree in Aerospace Engineering, Systems Engineering, or related field.
• Demonstrated leadership of OD campaigns or major navigation tasks, including filter setup, force models, and tracking strategies.
• Proven ability to design and adapt Kalman filters for new dynamical and tracking regimes, including dynamic, bias, stochastic, and consider parameters.
• Significant experience with navigation/astrodynamics tools (e.g., MONTE, FreeFlyer, ODTK, GMAT, STK) in flight or flight-like applications.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
• $132k-174,900k/yea
•  #LI-Hybrid  

IDR is seeking a Water Mitigation Project Manager to join one of our top clients for an opportunity with 60-70% travel. This company specializes in water mitigation, fire, and restoration services, primarily focusing on residential projects. The role involves managing water restoration projects, coordinating with technicians and adjusters, and ensuring timely and quality service delivery.

Position Overview for the Mitigation Project Manager:

• Manage water restoration and mitigation projects, primarily residential, ensuring customer satisfaction and project efficiency.
• Coordinate with technicians, adjusters, and clients to facilitate smooth project execution.
• Maintain accurate documentation, notes, and data entry for all ongoing jobs.
• Oversee project timelines, resources, and quality standards within a startup environment.
• Travel up to 1–2 hours depending on job location, with a schedule from Monday to Friday and on-call responsibilities every other week.

Requirements for the Mitigation Project Manager:

• 2-5+ years of restoration Project Management experience, specifically in water mitigation and restoration.
• Strong knowledge of insurance, restoration, and construction industry standards and processes.
• Experience managing at least one individual and leading water restoration projects.
• HS Diploma or equivalent required; valid driver’s license with a satisfactory driving record.
• Preferred certifications include IIRC, ASD, WRT, and OCT.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Business Solutions Architect to join one of our top clients for an opportunity in Richardson, Texas. In this role, you will support an ERP transformation and PDC (Parts Distribution Center) enablement by partnering with teams to design, configure, and optimize SAP IBP planning solutions for high-volume, exception-driven scenarios. You’ll help bridge IBP capabilities with business requirements and deliver scalable solutions aligned to enterprise priorities.

Position Overview for the Business Solutions Architect

• Design, configure, and optimize SAP IBP Demand, Supply & Response, and Inventory Optimization solutions
• Lead architecture and solution design that supports high-volume, exception-driven parts planning environments
• Act as a thought leader and change agent, aligning IBP capabilities to business requirements
• Partner across IT and business teams to ensure solutions deliver scalable, high-performance planning outcomes

Requirements for the Business Solutions Architect:

• 5+ years of experience in SAP IBP implementation and architecture
• Hands-on expertise in Demand Planning, Supply Planning / Response & Supply, and Inventory Optimization
• Experience with SAP CPI-DS / SDI / RTI integrations and SAP ERP (ECC/S4) integration
• Strong experience with high-volume, exception-based planning environments
• Ability to perform business requirement analysis and solution design

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. #LI-onsite

IDR is seeking a Principal Data Architect to join one of our top clients for an opportunity in Dallas, Texas. This role plays a crucial part in shaping the organization's HR data ecosystem, leading design and governance initiatives to ensure scalable and secure data solutions that support enterprise reporting and analytics.

Position Overview for the Principal Data Architect:

• The Principal Data Architect is responsible for defining and executing the strategic vision for the firm's HR data ecosystem.
• Leads the design, governance, and evolution of the HR Operational Data Store (ODS), ensuring HR data is scalable, secure, reliable, and optimized for enterprise reporting, analytics, and business intelligence.
• Designs modern relational database solutions and Azure-based data warehouse architecture supporting trusted, high-quality data for downstream analytics and Power BI reporting.
• Partners closely with HRIS, Talent Analytics, Reporting, and business stakeholders to translate complex HR processes into sustainable data solutions.
• Manages the Database Administrator while providing architectural leadership, technical guidance, mentoring, and hands-on expertise.

Requirements for the Principal Data Architect:

• 5+ years of designing enterprise data architecture, operational data stores, enterprise data warehouses, and relational database solutions
• 2+ years of leadership experience
• Demonstrated experience designing and implementing enterprise data warehouse solutions using Microsoft Azure technologies
• Azure Tech: SQL Database, Azure Synapse Analytics, ADF (data factory), ADLS (Data lake storage)
• Experience designing scalable relational database solutions supporting enterprise reporting and business intelligence

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote