Victor Ruiz

IDR is excited to announce an opportunity for a

Senior Telephony Product Manager to join our esteemed client's team in Dallas, TX. We are seeking a dynamic and experienced professional to lead the development, deployment, and optimization of Contact Center as a Service (CCaaS) solutions. If you are passionate about product strategy and enjoy collaborating with diverse technical teams, we encourage you to apply today! Position Overview/Responsibilities for the Senior Telephony Product Manager: - Lead the telephony product lifecycle, driving product strategy and ensuring alignment with business objectives - Collaborate with engineers and cross-functional stakeholders to optimize contact center solutions - Conduct business cases to support new product initiatives, including cost-benefit analysis and ROI projections - Manage the deployment and optimization of CCaaS solutions Required Skills for Senior Telephony Product Manager: - 8+ years of experience in Telephony Product Management, with a focus on CCaaS and UCaaS - Expertise with CCaaS platforms such as Genesys, Amazon Connect, Five9, Twilio, or similar - Proficiency with telephony-related protocols (SIP, VoIP, ACD, IVR) - Knowledge of CRM systems and Workforce Management (WFM) tools  - Proven experience with product development and lifecycle management - Strong collaboration skills with cross-functional teams What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to join an industry-leading organization - Collaborative and team-oriented culture

Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a Sr EHS Specialist to join one of our top clients in Carrollton, GA. This role is perfect for a seasoned professional with a strong background in manufacturing and a deep understanding of industrial health, safety, and environmental activities. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Sr EHS Specialist: - Lead and manage various EHS projects within the organization - Ensure compliance with EHS regulations and standards (e.g., OSHA, EPA, etc.) - Conduct safety investigations, root cause analysis, and implement corrective action plans - Work non-traditional hours or shifts as required - Collaborate with our client's team to drive safety initiatives and improvements Required Skills for Sr EHS Specialist: - Bachelor's degree in Engineering, Science, or a related field - 5+ years of experience in manufacturing - Proficiency in EHS regulations and compliance programs (e.g., OSHA, EPA, IVSF, FHSGS) - Strong project management skills - Excellent analytical and communication skills What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is excited to announce an opportunity for a talented Jr. .NET Developer to join one of our esteemed clients. This role is perfect for a dynamic professional eager to apply their skills in a collaborative and innovative environment. If you are seeking an opportunity to join a large, growing organization and thrive within a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Jr. .NET Developer: - Develop, maintain, and support applications using ASP.NET and Azure DevOps - Assist with deployment and CI/CD pipeline management within Azure DevOps - Troubleshoot application issues and provide solutions - Collaborate with team members to support software development lifecycle processes - Ensure compliance with Public Trust security requirements and project guidelines - This is a 6-month contract with the potential for extension or conversion to full-time employment Required Skills for Jr. .NET Developer: - Minimum of 3 years of experience in .NET development - Intermediate experience with Azure DevOps - Advanced proficiency in ASP.NET - Must hold a Tier 2 Public Trust Clearance - Strong problem-solving and communication skills - Preferred: Experience working in a government contracting environment and understanding of cloud computing principles and best practices What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Contracting Specialist 

IDR is seeking a Contracting Specialist to join one of our top clients in Georgia. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

**This position is Hybrid in Alpharetta, GA**

Position Overview for the Contracting Specialist:

• Review new broker portal appointment applications for accuracy and completeness, ensuring compliance with specific policies, procedures, and relevant state and federal regulations.
• Prepare, distribute, and assess administrative processing documents and related reports for producers.
• Manage the submission, updates, and maintenance of producer appointments, terminations, and background checks. Re-credential and reconcile renewal appointments by verifying agents' demographic and licensing information.
• Update and maintain producer demographic details within the broker portal and appointment software.
• Credential licensed agents connected with enterprise insurance partners (e.g., affiliations, medical, etc.) and internal sales teams.            

Required Skills for the Contracting Specialist 

• 1+ year of experience working with Credentialing Contracts 
• Experience in the healthcare or dental insurance industry 
• HS Diploma 

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a talented and experienced Automation Tester to join one of our top clients in Suwanee, GA. This role is perfect for a seasoned professional with a strong background in automation testing and a keen understanding of coding practices. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

 

Position Overview/Responsibilities for the Automation Tester:

 

• Collaborate with the lead automation tester to understand and test the client's web-based product

• Conduct both automation and manual testing to ensure product quality

• Utilize the Robot Framework for testing, or similar tools

• Engage with another tester on the team to share work and ideas

• This is a one-year contract position with the possibility of extension

Required Skills for Automation Tester:

• Minimum of 5 years of experience working with automation test equipment

• Proficiency in using IDE and Selenium

• Understanding of coding practices, even if the role is not heavily focused on scripting

• Experience with the Robot Framework or similar tools is a plus

• Excellent communication and collaboration skills

   

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

   

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a Data Security Analyst to join one of our top clients in Austin, TX. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Data Security Analyst:

• Performs queries and generate reports about fraud trends leveraging security and fraud analysis tools. 

• Maintains code library to ensure continued performance and effectiveness of fraud queries and tools. 

• Creates, tracks, and analyzes data and develops detailed analytic metrics packages for senior-level management. 

• Collects, processes, preserves, and analyzes digital-related evidence to support fraud investigations. 

• Responds to crises or urgent situations to mitigate immediate and potential threats. Uses mitigation, preparedness, and response and recovery approaches. Investigates and analyzes all relevant response activities. 

• Characterize and analyze network traffic to identify anomalous activity and potential threats to network resources. 

• Perform fraud risk analysis (e.g., threat, vulnerability, and probability of occurrence) whenever an application or system undergoes a major change and provide recommendations for mitigation strategies/solutions. 

• Read, interpret, and execute simple scripts on Windows and UNIX systems (e.g., those that perform tasks such as: parsing large data files, automating manual tasks, and fetching/processing remote data). 

• Assesses and monitors fraud events related to system implementation and testing practices. 

• Performs event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the effectiveness of an observed fraud event. 

Required Skills for the Data Security Analyst:

• 2+ years of full-time cybersecurity, information security, fraud analysis, systems analysis, programming, computer operations, IT business analysis, or other IT-related experience 
• Experience with risk management frameworks as it pertains to the National Institute of Standards and Technology 
• Experience with various security monitoring tools, network and web assessment tools, and scripting languages.    

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

Senior PACS Administrator Schedule: Full-Time Pay: Base (120-135K) + Sign On Bonus ($5K-15K) Position Summary: We are seeking an experienced Senior PACS Administrator to manage and maintain a variety of radiology-related systems and platforms. The ideal candidate will have expertise in GE Centricity PACS, Powerscribe, Powershare, GE AW, DICOM Routers, Hologic, Cerner RadNet, Muse, GE Cardiac PACS, GE EchoPAC, and DICOM modality setup/configuration. This role is responsible for ensuring smooth system operations, upgrades, troubleshooting, and compliance across all PACS systems and related infrastructure. The administrator will provide technical support, assess departmental needs, and offer training for physicians, technologists, and administrative personnel. Essential Responsibilities:

• System Administration: Manage and maintain PACS and other radiology IT systems to ensure seamless operation.
• Troubleshooting & Maintenance: Identify and resolve system issues, perform updates, and optimize performance.
• Integration & Configuration: Implement and configure DICOM modality setups for system compatibility.
• Collaboration & Training: Work closely with radiologists, technologists, and staff to provide training and user support.
• Documentation & Compliance: Maintain accurate records of system configurations, procedures, and regulatory standards.

Job Requirements: Education:

• Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field (preferred).

Experience:

• 5-7 years of experience administering and supporting radiology IT systems in a healthcare setting (preferred).

Knowledge & Skills:

• Strong understanding of radiology policies, procedures, and equipment maintenance.
• Excellent analytical, troubleshooting, and problem-solving abilities.
• Proficiency in technical documentation and compliance standards.
• Ability to lead projects, coordinate cross-functional teams, and manage multiple tasks efficiently.
• Strong written and verbal communication skills to translate technical concepts into business-friendly language.
• Understanding of IT’s role in healthcare workflows and its impact on business operations.
• On-call rotation support and hybrid onsite/remote coverage required.

Preferred Qualifications:

• Hands-on experience with GE Centricity PACS, Powerscribe, Powershare, GE AW, DICOM Routers, Hologic, Cerner RadNet, Muse, GE Cardiac PACS, and GE EchoPAC.
• Familiarity with Epic Radiant and its integration with radiology workflows.
• Proficiency in DICOM protocol, modality setup, and configuration.
• Excellent ability to troubleshoot complex technical issues and collaborate with multidisciplinary teams.

 

IDR is seeking a dedicated and detail-oriented Producer Compensation Analyst to join one of our top clients in Oakland, CA. This role is perfect for individuals who excel in managing producer records, commission calculations, and payments, and are adept at resolving producer compensation-related inquiries. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Producer Compensation Analyst:

• Manage all aspects of producer records, including creation, updates to demographic information, payment methods, and reporting
• Maintain broker to customer or member relationships and commission records to facilitate commission calculation and payment processes
• Assist with the reconciliation of monthly commission calculations and payments for accuracy
• Research and resolve all producer compensation-related inquiries
• Collaborate with producer credentialing, contracting, and compensation teams, as well as our external broker community and business partners

Required Skills for Producer Compensation Analyst:

• Bachelor's degree in business administration with an emphasis in Accounting preferred
• Minimum of 2 years of experience with a Bachelor's degree
• Proficiency in Excel
• Experience working with brokers and commissions
• Excellent communication and problem-solving skills

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row