IDR, Inc.

IDR is seeking a Salesforce On-Site Support & Training Specialist to join one of our top clients for an opportunity in Raleigh, North Carolina. This role supports the statewide Child Welfare project, providing on-the-ground system support and end-user training for Salesforce-based applications. It offers a chance to work on a meaningful government initiative with a focus on system rollout and user engagement.

Position Overview for the Salesforce On-Site Support & Training Specialist:

• Serve as the primary on-site support contact during Salesforce system rollout waves across various NC DSS offices.
• Provide real-time, in-person guidance and troubleshooting to end users to facilitate system adoption and usage.
• Deliver hands-on support including system walkthroughs, user issue resolution, and training activities.
• Track and document user questions, issues, and feedback, escalating complex technical problems as needed.
• Support end-user training efforts by assisting with job aids, reference materials, and Help Desk ticket procedures.

Requirements for the Salesforce On-Site Support & Training Specialist:

• Hands-on experience with the Salesforce platform (strongly preferred).
• Background in child welfare, human services, or government programs.
• Ability to quickly learn new systems and functionality in real-time.
• Experience in end-user training, system adoption, or application support.
• Strong troubleshooting and problem-solving skills (functional, not deep technical).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a LMS Administrator to join one of our top clients for an opportunity in Dallas, TX. This role involves managing and optimizing various learning management systems within a professional services environment, ensuring smooth backend operations and system integrations to support enterprise learning initiatives.

Position Overview for the LMS Administrator:

• Responsible for maintaining the stability, configuration, governance, and ongoing optimization of the LMS environment.
• Ensures the integrity of backend system configuration, supports scalable development, and establishes operational processes.
• Acts as the technical steward of the LMS, ensuring performance reliability, data accuracy, and integration stability.
• Supports enterprise learning and compliance objectives through system performance and data management.
• Works closely with cross-functional teams to support system enhancements and documentation.

Requirements for the LMS Administrator:

• 3-5 years of experience administering an enterprise LMS 
• Strong understanding of backend configuration, system security, metadata, and automation workflows
• Experience supporting integrations between LMS and downstream systems
• Excellent documentation and cross-functional communication skills
• Familiarity with automation tools, AI applications, or digital enablement initiatives

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Windows Deployment Technician for one of our top clients. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!   The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.   This role will require travel around the Greater Philadelphia area.   Responsibilities of the Windows Deployment Technician:

• Perform hands-on upgrades of Windows 10 systems to Windows 11 across various departments.
• Run and monitor deployment scripts via SCCM to ensure successful upgrades.
• Validate post-deployment functionality before proceeding to the next device.
• Coordinate with clinical and administrative staff to schedule upgrades with minimal disruption.
• Troubleshoot basic issues that may arise during or after the deployment, and document upgrade status and report any recurring issues.

Required Skills for the Windows Deployment Technician:

• 1+ years of experience in IT support, systems deployment, or related field.
• Hands-on experience with SCCM for software or OS deployment.
• Basic knowledge of Windows operating systems, especially Windows 10 and 11.
• Ability to travel to medical facilities around the Great Philadelphia area.
• Prior experience working in a healthcare environment and/or a HIPPA-compliant facility 
• Must have valid driver’s license and functional vehicle.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-onsite

IDR is seeking a Salesforce Data Engineer to join one of our top clients. This role involves designing and implementing scalable Data Cloud pipelines to enhance customer data unification and activation. It offers a chance to work within a dynamic environment focused on innovative data solutions for marketing, analytics, and compliance.

Position Overview for the Salesforce Data Engineer:

• Design and build Data Cloud pipelines, including Data Streams, DMOs, and Calculated Insights, to develop a scalable Profile System with high-quality identity resolution and golden records.
• Collaborate with cross-functional teams to translate business use cases into data models and insights, supporting event-driven activation across various platforms.
• Implement data governance, consent modeling, and ensure compliance with GDPR/CCPA regulations throughout the data lifecycle.
• Establish CI/CD processes, automated data quality checks, monitoring, lineage, and SLA reporting for data ingestion and activation.
• Partner with analytics teams on Lakehouse Federation/Zero-Copy patterns for analytics and machine learning integration using tools like Amazon Redshift and Databricks.

Requirements for the Salesforce Data Engineer:

• Proven experience with Salesforce Data Cloud or similar customer data platform (CDP) solutions.
• Strong SQL and data engineering skills.
• Experience working with customer data unification and activation processes.
• Knowledge of data governance, privacy standards, and compliance requirements.
• Ability to collaborate with marketing, product, and CRM teams to implement data-driven solutions.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI - Hybrid

IDR is seeking a Senior Project Manager (CSA / MEP) to join one of our top clients for an opportunity in Santa Teresa, NM. This role involves leading large-scale construction projects with a focus on data centers and highly regulated facilities, ensuring successful project delivery from start to finish. The company is a leader in the construction industry, specializing in complex, high-impact builds across various sectors.

Position Overview for the Senior Project Manager (CSA / MEP):

• Lead end-to-end delivery of large-scale construction projects, including ground-up, core & shell, sitework, and fit-out work
• Manage contracts, budgets, schedules, and reporting processes to ensure project success
• Oversee CSA (Civil/Structural/Architectural) or MEP (Mechanical/Electrical/Plumbing) scopes depending on expertise
• Coordinate effectively with clients, contractors, and internal stakeholders to maintain project alignment
• Track project costs, risks, and performance metrics, ensuring projects stay on track and within scope

Requirements for the Senior Project Manager (CSA / MEP):

• 7–10 years of progressive experience in construction project management
• At least 5 years supporting large-scale, fast-track construction builds ($100M+ projects)
• Strong experience in CSA (Civil/Structural/Architectural) or MEP (Mechanical/Electrical/Plumbing)
• Proven track record managing ground-up, core & shell, sitework, and fit-out projects ($100M+ preferred)
• Strong knowledge of construction contracts, scheduling, budgeting, and reporting

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $118 - 128/hr W2 #LI-Onsite

We are seeking a talented MCP Software Engineer to join a dynamic team. This remote role offers the opportunity to develop and scale communication platforms and data pipelines supporting advanced AI and analytics initiatives. You will play a key role in designing systems that enhance agent communication, orchestration, and observability, directly impacting enterprise data integration and AI workflows.

Responsibilities include:

• Developing and implementing the MCP (Model/Agent Communication Platform) to facilitate seamless agent interactions and system orchestration
• Building scalable data pipelines to support AI, machine learning, and analytics use cases
• Integrating MCP with enterprise data systems, APIs, and AI services for efficient data flow
• Supporting data transformation, ingestion, and workflow orchestration to ensure reliable data processing
• Collaborating with cross-functional teams to optimize system performance and observability

Requirements for the MCP Software Engineer:

• A minimum of five years working in software or data engineering roles, with a focus on building robust data systems
• Strong skills in Python programming and experience designing APIs or microservices architectures
• Proven experience creating data pipelines using ETL (Extract, Transform, Load) or ELT processes
• Hands-on experience with distributed or event-driven systems for scalable data processing
• Practical knowledge of AI/LLM integration workflows and agent-based or orchestration frameworks such as LangChain or Semantic Kernel
• Deep understanding of system observability, including logging, tracing, and monitoring practices
• Familiarity with integrating AI solutions into enterprise data platforms and working with cloud environments like Azure, GCP, or AWS

Nice to Have:

• Experience with MCP or similar agent communication frameworks
• Knowledge of MLOps or LLMOps practices for managing AI models and workflows
• Understanding of vector databases, embeddings, and Retrieval-Augmented Generation (RAG) architectures
• Experience with CI/CD pipelines and DevOps practices
• Exposure to real-time observability tools and monitoring solutions

What’s in it for you?

• Competitive hourly pay rate of $65–68, with potential for contract extension or conversion
• Work remotely from anywhere in the United States, offering flexibility and work-life balance
• Opportunity to contribute to cutting-edge AI and data integration projects in a fast-growing field
• Collaborate with innovative teams leveraging modern cloud platforms and scalable architectures
• Gain experience in AI/LLM workflows, orchestration frameworks, and observability tools

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner for 12 years in a row

Compensation Range: $65-68/hr

IDR is seeking a Senior Data Engineer to join one of our top clients for a remote contract opportunity. This role offers the chance to design and manage critical data pipelines on cloud platforms, supporting healthcare data analytics and ensuring reliable, scalable data operations.

Position Overview for the Senior Data Engineer:

• Develop and maintain end-to-end ETL/ELT pipelines on cloud platforms like GCP and Azure to support healthcare data needs.
• Collaborate with stakeholders to gather requirements and translate them into efficient data solutions.
• Model data structures for analytical purposes, including dimensional modeling and handling slowly-changing dimensions.
• Ensure pipelines are optimized for performance, reliability, and security, adhering to healthcare compliance standards.
• Lead technical direction for data projects, especially when requirements are unclear or evolving.
• Use orchestration tools such as Airflow, Cloud Composer, or Prefect to automate workflows.
• Drive continuous improvement by exploring new tools and techniques to enhance data processes.

Requirements for the Senior Data Engineer:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience with at least 5 years in data engineering.
• Over 5 years of practical experience working with SQL in a production environment.
• At least 3 years of building and maintaining automated data pipelines using batch or streaming methods.
• Proficiency in programming with SQL, Java, or Python for pipeline development.
• Hands-on experience working with cloud platforms such as GCP, Azure, BigQuery, and SQL Server.
• Deep understanding of designing scalable, high-performance ETL/ELT pipelines.
• Familiarity with orchestration tools like Airflow, Cloud Composer, or Prefect.
• Strong knowledge of data modeling techniques, including dimensional modeling and handling slowly-changing dimensions.
• Working knowledge of HIPAA regulations and PHI data security practices.
• Experience with version control systems like Git and CI/CD pipelines.
• Ability to independently manage projects from requirements to deployment, prioritizing operational stability.
• Skilled in translating business needs into technical solutions and communicating effectively with stakeholders.
• Proactive in exploring new data tools and trends, with a focus on continuous learning.

What’s in it for you?

• Competitive hourly pay rate of $55–58.
• Fully remote work environment with flexible scheduling.
• Opportunity to work on impactful healthcare data projects on enterprise cloud platforms.
• Collaborate with a team committed to innovation and continuous improvement.
• Gain experience with modern data engineering tools and practices.
• Potential for contract extension or conversion based on performance.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Compensation Range: $55-58/hr

#LI-Remote