IDR, Inc.

IDR is seeking a Practice Manager (Data Center Service Delivery) to join one of our top clients for an opportunity in Irvine, CA. This role is centered around managing the delivery of data center and IT infrastructure projects within the professional services sector. The company specializes in providing innovative data center solutions and services to support business growth and operational excellence.

Position Overview for the Practice Manager (Data Center Service Delivery):

• The Practice Manager will oversee a team of project managers, ensuring the successful delivery of projects within scope, time, and budget.
• Responsible for commercial and contractual management, aligning project outcomes with business objectives.
• Collaborate closely with sales, service delivery, and service development teams to maintain and enhance practice capabilities.
• Lead efforts to develop standardized, competitive service offerings to support growth initiatives.
• Provide thought leadership and stakeholder collaboration internally and with clients and vendors to drive continuous improvement.

Requirements for the Practice Manager (Data Center Service Delivery):

• 5+ years of management experience.
• Recent experience leading large-scale IT infrastructure project delivery on a workplace platform within a professional service environment.
• Proven ability to apply governance and control measures to oversee project delivery and ensure success.
• Demonstrable experience in developing individuals and teams, with a passion for talent enhancement.
• Innovative leadership skills, with a focus on improving operational outcomes and team performance.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Service Delivery Manager to join one of our top clients for a remote opportunity. This role involves overseeing service delivery operations within a fast-paced technology environment, ensuring high performance and customer satisfaction across all service streams. The company operates in the tech industry and is committed to operational excellence and service improvement.

Position Overview for the Service Delivery Manager:

• Oversee end-to-end service delivery operations, ensuring high performance, reliability, and customer satisfaction across all service streams.
• Own and manage critical incidents, coordinating resolution efforts and leading stakeholder communication and post-incident reviews.
• Develop, implement, and continuously improve service delivery processes, procedures, and operational methodologies.
• Analyze internal and third-party processes to identify optimization opportunities and drive service delivery efficiencies.
• Establish, monitor, and report on service KPIs, using performance data to identify trends, drive improvements, and meet customer expectations.
• Collaborate with cross-functional teams and business leaders to support project success, operational excellence, and alignment with company objectives.

Requirements for the Service Delivery Manager:

• Legally eligible to work in the United States.
• Bachelor’s degree or equivalent job experience.
• Minimum 5 years’ experience in the technology and/or manufacturing industry.
• Preferred experience in the VAR / Integrator industry.
• Strong organizational and problem-solving skills, with the ability to manage multiple priorities efficiently.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Consultant to join one of our top clients for an opportunity in Memphis, TN. This role involves managing complex projects within the IT infrastructure and service delivery sectors, ensuring successful execution from initiation through completion. The organization is a leader in technology solutions, committed to innovative and scalable services.

Position Overview for the Consultant:

• Manage and lead complex IT projects using established methodologies and tools.
• Mentor, motivate, and develop project teams to foster collaboration and accountability.
• Engage with stakeholders and customers to provide clear communication and project updates.
• Handle risk management, issue resolution, and critical decision-making to ensure project success.
• Maintain organized workflows while balancing multiple priorities in a fast-paced environment.

Requirements for the Consultant:

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
• Minimum of 5 years as an engineering consultant, outside systems engineer, or similar role.
• Relevant technological qualifications or certifications in designated technology stacks.
• Strong technical aptitude, including proficiency with project management software and knowledge of IT infrastructure.
• Excellent written, verbal, presentation, and interpersonal communication skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Practice Manager (Data Center Project Engineering) to join one of our top clients for Atlanta, GA. This role offers an exciting opportunity to lead data center infrastructure projects and work with a leading organization in the technology and infrastructure industry. The Practice Manager will oversee the execution of enterprise-level data center initiatives, ensuring project success from initiation to completion.

Position Overview for the Practice Manager (Data Center Project Engineering):

• Partner with business leaders, oversee day-to-day enterprise data center infrastructure delivery, and support modernization efforts.
• Lead technical planning and manage field execution for structured cabling, high-density wireless, workplace endpoint hardware, and remote site buildouts.
• Ensure project scope, timelines, budgets, and quality standards are consistently met across initiatives.
• Support pre-sales scoping processes, collaborate with OEMs and vendors, and conduct site readiness assessments.
• Work in a dynamic environment that demands a strategic approach to infrastructure deployment and client satisfaction.

Requirements for the Practice Manager (Data Center Project Engineering):

• Associate or Bachelor's degree in Information Technology, Engineering, or related field (or equivalent experience)
• 7+ years of experience in enterprise data center infrastructure delivery
• 3+ years in a project engineering leadership role
• Strong understanding of structured cabling, wireless networking, and workplace IT infrastructure
• Certifications such as BICSI Technician, RCDD, CWNA, or Cisco/Meraki Wireless

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Supply Chain Analyst to join one of our top clients for a remote opportunity with 25% travel. This role is integral to optimizing supply chain processes within a dynamic industry, focusing on data analysis, forecasting, and strategic improvements to enhance operational efficiency.

Position Overview for the Supply Chain Analyst:

• Lead data analysis, forecasting, and supply chain modeling efforts to identify trends, improve forecasting accuracy, and drive operational efficiency.
• Evaluate and optimize end-to-end supply chain processes, including procurement, inventory management, logistics, and distribution.
• Lead cross-functional initiatives focused on reducing lead times, improving supplier performance, and implementing strategic process improvements.
• Develop, monitor, and analyze key performance indicators (KPIs) to measure supply chain performance and drive corrective actions when needed.
• Conduct root cause analysis and implement innovative solutions to eliminate bottlenecks, reduce costs, and improve overall operational performance.
• Prepare and present strategic recommendations to leadership while leveraging ERP systems, supply chain technologies, and analytical tools to support data-driven decision-making.

Requirements for the Supply Chain Analyst:

• Bachelor’s degree in Supply Chain Management, Logistics, Operations Research, Industrial Engineering, or a related field.
• Exemplary analytical and problem-solving skills, with a track record of deriving actionable insights from complex datasets.
• Proficiency in advance data analysis tools and software, including Excel, Smartsheets, etc.
• Deep knowledge of supply chain principles, practices, and industry trends.
• Familiarity with ERP systems and supply chain management software.

What's in it for you?:

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?:

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Electrical Engineer

IDR is seeking an Electrical Engineer to join one of our top clients in Huntersville, NC. This role offers a dynamic opportunity to engage in a significant manufacturing building expansion project, focusing on electrical engineering and controls. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Electrical Engineer:

• Lead electrical scope for large capital projects in manufacturing environments.
• Create and modify electrical drawings using AutoCAD / AutoCAD Electrical (hands-on).
• Program and troubleshoot PLCs to support equipment installs, commissioning, and production.
• Support power distribution, cable tray, controls, and field commissioning activities.
• Modify OEM logic and implement safety PLC logic for equipment retrofits and upgrades.
• Engage in construction oversight and contractor management for a large-scale manufacturing expansion project.

Required Skills for Electrical Engineer:

• 3+ years of experience in electrical engineering within manufacturing environments.
• Expertise in managing large capital projects with a focus on electrical scope.
• Proficiency in AutoCAD/AutoCAD Electrical and PLC programming, with Siemens preferred.
• Experience with equipment installations, power distribution, and commissioning.
• Ability to modify OEM logic and implement safety PLC logic, especially for European equipment.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite

IDR is seeking a IT Service Desk Technician to join one of our top clients for Columbia, Tennessee. This role involves providing frontline technical support within a structured IT service environment, ensuring minimal disruption to business operations through prompt issue resolution.

Position Overview for the IT Service Desk Technician :

• Deliver high-quality first-contact technical support to end-users via multiple communication channels such as phone, email, Teams, and service portal. • Log, categorize, and prioritize incidents while maintaining targeted First Contact Resolution (FCR) rates. • Support hardware troubleshooting, including desktops, laptops, peripherals, and mobile devices. • Manage support for Windows 10/11, Microsoft 365 applications, and basic access management tasks. • Maintain detailed documentation, contribute to knowledge bases, and identify recurring issues for process improvement.

Requirements for the IT Service Desk Technician :

• High School Diploma or equivalent required • 1+ year of technical support or customer service experience preferred • Associate or Bachelor’s degree in Information Technology or related field preferred • CompTIA A+ or Network+ preferred • ITIL Foundations certification preferred

What's in it for you?

• Competitive compensation package • Full Benefits; Medical, Vision, Dental, and more! • Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets • Employee Stock Ownership Program • Dedicated Engagement Manager who is committed to you and your success. • Medical, Dental, Vision, and Life Insurance • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. #LI-Onsite

IDR is seeking a Project Manager II- New Product Development to join one of our top clients for an opportunity in Suwanee, Georgia. This role involves leading large-scale projects within a dynamic industry, focusing on strategic planning, execution, and stakeholder communication to ensure successful project delivery.

Position Overview for the Project Manager II- NPD:

• Oversee multiple projects and programs simultaneously, ensuring alignment with organizational goals and successful delivery.
• Mentor and coach junior project managers, fostering professional development and adherence to best practices.
• Develop and manage strategic project plans, including schedules, KPIs, and budgets for high-impact initiatives.
• Coordinate internal teams and third-party vendors to optimize collaboration and resource utilization.
• Communicate project status, risks, and issues effectively to executive stakeholders and senior management.

Requirements for the Project Manager II- NPD:

• Bachelor’s degree in engineering, business, or a related field; advanced degree preferred.
• Minimum of 4-7 years of project management or product development experience, preferably in HVAC or related industries.
• Experience in new product development project management.
• PMP or equivalent certification is preferred.
• Experience with project management software such as Microsoft Project.
• Strong organizational, leadership, and executive communication skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.