IDR, Inc.

IDR is seeking an IT Business Analyst to join one of our top clients for an opportunity in Irving, Texas. This role focuses on supporting operational and international teams through the development, automation, and data analysis of software-based applications. The position involves collaborating with manufacturing and operational departments across multiple countries to improve efficiency and decision-making processes.

Position Overview for the IT Business Analyst:

• The IT BA will support our operational and international teams by building and maintaining software-based applications.
• You will build scripts for automating processes and enabling data-driven decision-making.
• Turning operational data into dashboards and overviews.
• Automate recurring processes is what you love to do.
• Your contribution to the team is big, because your work will increase our speed of decision making in these processes. This role involves working closely with manufacturing and operational departments in various locations to deliver robust solutions that improve efficiency and accuracy.

Requirements for the IT Business Analyst:

• 3+ years of experience as an IT BA
• Bachelor’s degree in Computer Science, Data Engineering, or related fields
• Strong proficiency and concrete work experience in creating dashboards and overviews
• Experience with SQL, Excel, Power BI and Python for database querying and data manipulation
• Familiarity with visualization tools and experience with AI or advanced analytics is a plus

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

Formal Job Title: Program Manager II – Gaming Community  Terms: Contract through October 8th 2027    Target Pay Rate: $62 - $76 / hour Work schedule details: Hybrid in L.A. Department Overview Publishing Operations helps teams turn strategy into plans that can be successfully delivered to players. We force-multiply Game Publishing teams by creating the clarity, coordination, and operating discipline needed to deliver the right player experience at Riot scale. The Role As the Program Manager II for the Community programs, you will lead project and program management for a portfolio of work focused on helping players connect with communities, creators, and content around the game. You will coordinate several interconnected areas of work, including experiences across Riot's client and web platforms, content publishing, influencer and creator programs, and community-focused initiatives. You will bring these efforts together into a clear, integrated plan so teams understand what needs to happen, when it needs to happen, and how their work connects to the larger program. You will support influencer and creator programs by coordinating planning across internal teams, agencies, and other external partners. Depending on the initiative, you may manage agency relationships and delivery plans directly or provide program-level coordination and visibility across work led by partner teams. You will track timelines, milestones, approvals, dependencies, risks, and readiness while ensuring that the right teams have the information and support they need to deliver successfully. This role works with teams across Product, Community, Engineering, Web, Content, Influencer, and Regional Publishing, as well as agencies and other external partners. You will help turn strategic discussions into actionable plans, establish milestones and dependencies, surface risks early, and make sure project owners have the clarity and support they need to deliver. This role is a great fit for an experienced and highly organized program manager who enjoys bringing structure to complex, cross-functional work and helping diverse teams work toward a shared goal.   Responsibilities

• Own the end-to-end project-management plan for the Community programs, including program scope, project portfolio, milestones, dependencies, risks, decisions, owners, and delivery status
• Integrate roadmaps across Riot Client, Riot Web, the Riot content publishing pipeline, influencer programs, and ecosystem incentives into a coherent program plan with clear sequencing and critical paths
• Facilitate internal strategic conversations with Product, Community, Web, Content Operations, Influencer, Ecosystem, Regional Publishing, and other partner teams
• Establish and run the program’s operating rhythm, including planning sessions, milestone reviews, dependency reviews, working sessions, status updates, decision capture, risk reviews, and escalation forums
• Coordinate internal resources and external vendors to ensure projects are appropriately scoped, staffed, sequenced, and delivered; clarify responsibilities, handoffs, inputs, approval paths, and expected outcomes
• Maintain a single, trusted view of program progress while identifying and managing cross-project dependencies, risks, blockers, and decision gaps; bring forward clear options and recommendations when scope, timing, resources, quality, or player impact are in tension
• Maintain production visibility across playtest activations, tracking major milestones, agency and internal handoffs, risks, approvals, and readiness without serving as the day-to-day lead producer for those activations
• Partner with program and craft leads to ensure projects are ready to move through key gates, surface when a project lacks a clear owner or path to delivery, and capture learnings that improve the Community operating model and delivery playbooks

Required Qualifications

• 4+ years of experience in project or program management, production operations, publishing operations, or a similar field
  • Experience working in games, entertainment, technology, or a related industry is a plus
• Experience managing multiple projects or a complex program from planning through delivery
• Strong skills in planning, setting milestones, managing risks and dependencies, reporting status, and leading meetings
• Experience coordinating work across multiple teams and external partners
• Ability to lead discussions, document decisions, and turn unclear problems into clear action plans
• Strong communication skills and the ability to help teams with different goals and backgrounds work together
• Strong follow-through and good judgment, including the ability to identify risks early, raise blockers, and help resolve issues

Desired Qualifications

• Experience supporting game playtests, closed betas, user research, player events, creator or influencer programs, or other community programs
• Familiarity with game clients, websites, content publishing, creator or influencer programs, or regional game publishing
• Experience working with global or distributed teams across different regions and time zones
• Experience managing agencies or vendors in creative, technology, gaming, entertainment, or community-focused environments
• Experience using tools such as Jira, Airtable, Notion, Miro, or similar project-management tools
• Passion for games, player empathy, and an interest in helping build new community and ecosystem programs from the ground up

#LI-Hybrid   

IDR is seeking a Windows Administrator to join one of our top clients for an on-site opportunity in Austin, TX. This role involves providing advanced operational and technical support for enterprise Windows Server environments within a large government organization, ensuring system stability, security, and automation across development, test, and production environments.

Position Overview for the Windows Administrator:

• Administer, maintain, and support enterprise Windows Server environments, including physical and virtual servers.
• Support SCCM operations, including operating system deployments, patching, software distribution, and configuration compliance.
• Perform vulnerability remediation activities in coordination with security teams, including patching, hardening, and validation of remediation efforts.
• Administer and support Active Directory services, including user and group management, Group Policy, DNS, and OU structures within a large enterprise environment.
• Develop, maintain, and execute PowerShell scripts to automate administrative tasks, remediation activities, reporting, and operational workflows.

Requirements for the Windows Administrator:

• 8+ years of experience administering Windows Server environments in a large enterprise or government organization.
• 5+ years of hands-on experience with SCCM, including deployments and patch management.
• 5+ years of experience administering Active Directory in a multi-domain or enterprise-scale environment.
• Strong experience with vulnerability remediation and security patching in regulated or compliance-driven environments.
• Demonstrated proficiency with PowerShell scripting and automation.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-hybrid

IDR is seeking an AI-Native Software Engineer to join one of our top clients for a remote opportunity. This role involves designing, building, and maintaining features across innovative platforms that leverage AI and machine learning technologies. It’s an exciting chance to work within a cutting-edge AI environment, focusing on full-stack development and AI-assisted tools.

Position Overview for the AI-Native Software Engineer :

• Responsible for developing and maintaining AI and full-stack features using modern software engineering practices.
• Collaborate within an agentic engineering model where AI participates directly in the SDLC alongside human engineers.
• Participate actively in code reviews, troubleshooting, and deploying scalable AI solutions.
• Engage with AI frameworks, APIs, and tools such as LLMs, vector stores, and prompt engineering.
• Work within cloud environments including Azure, utilizing CI/CD pipelines and infrastructure as code.

Requirements for the AI-Native Software Engineer :

• Deep experience with programming languages such as Python, TypeScript/JavaScript, and C# for enterprise backends.
• Knowledge of LLM APIs including OpenAI, Anthropic Claude, or Azure OpenAI, and experience with prompt engineering.
• Hands-on experience with AI frameworks like LangChain, LlamaIndex, or AutoGen, and vector databases such as Pinecone or Weaviate.
• Familiarity with cloud platforms (AWS, Azure, or GCP), AI services, and container orchestration (Kubernetes).
• Ability to implement secure, scalable AI solutions in enterprise environments with a focus on observability and compliance.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote 

IDR is seeking a Project Manager II- New Product Development to join one of our top clients for an opportunity in Suwanee, Georgia. This role involves leading large-scale projects within a dynamic industry, focusing on strategic planning, execution, and stakeholder communication to ensure successful project delivery.

Position Overview for the Project Manager II- NPD:

• Oversee multiple projects and programs simultaneously, ensuring alignment with organizational goals and successful delivery.
• Mentor and coach junior project managers, fostering professional development and adherence to best practices.
• Develop and manage strategic project plans, including schedules, KPIs, and budgets for high-impact initiatives.
• Coordinate internal teams and third-party vendors to optimize collaboration and resource utilization.
• Communicate project status, risks, and issues effectively to executive stakeholders and senior management.

Requirements for the Project Manager II- NPD:

• Bachelor’s degree in engineering, business, or a related field; advanced degree preferred.
• Minimum of 4-7 years of project management or product development experience, preferably in HVAC or related industries.
• Experience in new product development project management.
• PMP or equivalent certification is preferred.
• Experience with project management software such as Microsoft Project.
• Strong organizational, leadership, and executive communication skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Senior Voice Engineer to join one of our top clients for an opportunity in Augusta, Georgia. This role involves supporting and maintaining enterprise telecommunications infrastructure, focusing on voice systems, collaboration tools, and video conferencing solutions. The company operates within the technology and communications sector, providing critical support for large-scale enterprise environments.

**This is a 3-month contract position that is 100% ONSITE in Augusta, GA.**

Position Overview for the Senior Voice Engineer:

• Support, maintain, and assist with the implementation of the enterprise telecommunications infrastructure.
• Administer and support Cisco Unified Communications environments, including Cisco Call Manager (CUCM).
• Provide support for collaboration and telecom platforms including voice systems, voicemail, IVR, video conferencing, and web conferencing tools.
• Troubleshoot and resolve telecom incidents and service requests across voice and collaboration systems.
• Assist with design, deployment, and upgrades of telecom infrastructure and collaboration technologies.

Requirements for the Senior Voice Engineer:

• Cisco Call Manager (CUCM) experience is required. Candidates without recent hands-on CUCM experience will not be considered.
• Bachelor’s degree or Associate’s degree in Telecommunications, Computer Science, Information Systems, or related field.
• 4+ years of experience supporting enterprise telecommunications infrastructure.
• Hands-on experience installing, configuring, programming, and maintaining telecom equipment.
• Experience supporting voice systems, video conferencing platforms, and collaboration technologies.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

IDR is seeking a Kong Automation Developer (Security Team) to join one of our top clients for an opportunity in Malvern, PA. This role is ideal for a security-focused engineer with extensive experience managing and automating API gateway platforms, specifically Kong. The organization operates within the cybersecurity and technology industry, emphasizing automation, security, and infrastructure efficiency.

Position Overview for the Kong Automation Developer (Security Team):

Support the automation and administration of the client's Kong API Gateway environment as part of the security engineering team. This role involves building automation workflows, managing plugins, and enforcing security policies to ensure a robust API management framework. You will work closely with development and security teams to optimize the gateway operations and implement automation best practices.

Requirements for the Kong Automation Developer (Security Team):

• 5-7 years of experience automating and managing API gateway platforms, with hands-on expertise in Kong (Kong Gateway/Kong Enterprise).
• Responsible for building automation for Kong configuration, plugin management, and policy enforcement (rate limiting, authentication, access control).
• Experience scripting with Python or Go for automation workflows, and working with declarative config (decK) or Kong Admin API.
• Familiarity with CI/CD pipelines and infrastructure-as-code practices for gateway environment management.
• Strong technical acumen in Kong API Gateway administration and automation, including plugin configuration and security policy enforcement.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-HYBRID $53-$56/hr

IDR is seeking a Manager, Data Center Operations to join one of our top clients for an opportunity in Chicago, IL. This role involves overseeing the daily operations of data centers, managing large-scale electrical and mechanical systems, and ensuring compliance with industry standards. The position offers the chance to lead critical infrastructure projects within a dynamic and technologically advanced environment.

Position Overview for the Manager, Data Center Operations:

• Lead the operational management of data center facilities, ensuring optimal performance, safety, and efficiency.
• Oversee electrical and mechanical system maintenance, troubleshooting, and upgrades, including chillers, generators, and fire suppression systems.
• Ensure compliance with NEC, NFPA, and building safety codes, while implementing best practices for energy efficiency.
• Manage vendor relationships, project timelines, budgeting, and scope development to meet operational goals.
• Lead a team of technical staff, providing guidance, training, and performance management in a fast-paced environment.

Requirements for the Manager, Data Center Operations:

• Minimum of 5-7 years of experience installing, maintaining, and troubleshooting large commercial and industrial systems including VFDs, pumps, chillers, and cooling towers.
• Expert understanding of electrical distribution, fiber optics, cabling infrastructure, and critical power systems.
• Proven leadership skills with experience managing technical teams and vendors.
• Strong knowledge of industry standards and safety regulations such as NFPA, OSHA, and NFPA 70E.
• Excellent communication skills, both written and oral, with proficiency in MS Office Suite and project management tools.

$125,000-$135,000 #LI-ONSITE

IDR is seeking a Low-Voltage Technician to join one of our top clients in Alpharetta, GA. This role is perfect for individuals passionate about network infrastructure and eager to work in a dynamic, field-based environment. If you are looking for an opportunity to join a growing organization and thrive within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Low-Voltage Technician:

• Engage in the installation, replacement, and troubleshooting of network and low-voltage infrastructure, focusing on commercial technology deployments.
• Perform hands-on tasks such as installing network switches, firewalls, and wireless access points, as well as structured cabling with Cat6 and Cat6A.
• Conduct field deployments throughout the Southeast, ensuring seamless network connectivity and infrastructure integrity.
• Maintain detailed documentation of installations, including capturing photos, serial numbers, and test results, while providing exceptional customer service.
• Collaborate with remote engineers and project managers, representing our client's team professionally at customer sites.

Required Skills for Low-Voltage Technician:

• Must possess an active Georgia low-voltage license and have hands-on experience with low-voltage and structured cabling.
• Proficient in network deployment, including installing and replacing network switches and wireless access points.
• Skilled in structured cabling tasks such as RJ45 termination, patch panel work, and cable management.
• Comfortable with physical fieldwork, including climbing ladders and working in network closets.
• Strong communication skills, with the ability to interact professionally with VIP clients and team members.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-onsite