Jourdan Miller

IDR is seeking a Claims Authorization Specialist to join one of our top clients for an opportunity in Lehi, UT. This role is part of a dynamic claims operations team within a service-focused industry, supporting claim adjudication processes to ensure accurate coverage validation and customer communication.

Position Overview for the Claims Authorization Specialist:

• Support the Claims Operation channel through the claim adjudication journey.
• Interpret terms and conditions to validate contractual obligations of coverage.
• Respond to high volumes of claim authorization requests professionally and efficiently.
• Analyze claims by evaluating diagnosis, product details, and tenure to determine eligibility.
• Process cash-settlement offers, dispatch requests, enforce contractor agreements, and communicate outcomes with homeowners.

Requirements for the Claims Authorization Specialist:

• High school diploma or equivalent.
• 2+ years of experience in claims authorization or contact center environment.
• Proficiency in Microsoft applications (Excel, PowerPoint, and Word).
• Ability to interpret and evaluate contract language related to claim coverage.
• Strong communication skills and attention to detail.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Medicaid UAT Tester (Jira / Reporting) to join one of our top clients for an opportunity in Albany, NY. This role involves supporting Medicaid-related projects within a government healthcare setting, focusing on test management, issue tracking, and data reporting to ensure quality and compliance.

Position Overview for the Medicaid UAT Tester (Jira / Reporting):

• Manage and maintain project data and issue tracking in JIRA, ensuring data accuracy and resolving discrepancies
• Generate and analyze reports from JIRA to identify trends, gaps, and actionable insights
• Support defect management by logging, tracking, and documenting detailed defect reports
• Execute UAT test scripts developed and approved by the client, and document results accordingly
• Collaborate closely with project teams, SMEs, and stakeholders to ensure smooth UAT execution and issue resolution

Requirements for the Medicaid UAT Tester (Jira / Reporting):

• 3-5 years of hands-on experience with JIRA, including project setup, configuration, administration, custom fields, workflows, and reporting
• Proven experience generating JIRA reports and dashboards; ability to analyze and interpret data trends, testing metrics, defect patterns, and provide actionable insights to project leadership
• Experience supporting defect management processes: creating detailed defect tickets, documenting replication steps, tracking status, and coordinating resolution with development teams
• Familiarity with healthcare IT systems preferred; Medicaid or government healthcare project experience a plus
• Strong understanding of UAT processes, test execution, regression testing, and documenting test results

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a PostGres DBA to join one of our top clients for a remote opportunity. This role is within an organization that relies heavily on cloud-based database solutions to support their data-driven initiatives. The position offers an excellent chance to work with cutting-edge cloud technologies in a dynamic environment.

Position Overview for the PostGres DBA:

• Manage, maintain, and optimize PostgreSQL database environments to ensure performance, high availability, and reliability on cloud platforms
• Oversee the full database lifecycle, including installation, configuration, monitoring, and tuning of PostgreSQL instances both on-premises and in the cloud
• Design and implement backup, recovery, disaster recovery, security, and access control strategies for databases
• Administer database replication, clustering, and high-availability solutions leveraging traditional and AWS-native tools
• Collaborate with development teams on schema design, SQL code review, and application database integration

Requirements for the PostGres DBA:

• Minimum of 8 years of experience in database administration, with at least 6 years focused on PostgreSQL
• Hands-on experience managing AWS RDS and Aurora PostgreSQL environments
• Strong knowledge of Linux (Red Hat preferred), SQL, and cloud infrastructure
• Experience with database design, stored procedures, and security configurations
• Proven ability to automate database maintenance and operational tasks using scripting and AWS automation tools

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Talent Acquisition Coordinator to join one of our top clients for an opportunity in Lehi, UT. This role is an integral part of the Talent and Culture organization focused on fostering collaboration, innovation, and growth within a dynamic industry. The position offers a chance to support the recruitment process through data management and process improvement, creating meaningful impacts for candidates and employees alike.

Position Overview for the Talent Acquisition Coordinator:

• Manage requisitions and position data within SuccessFactors, ensuring accuracy and alignment with workforce planning and organizational needs
• Oversee hiring transactions, including offer review and validation of compensation details, to support timely and compliant hiring processes
• Partner with Talent Acquisition, HR, and business leaders to ensure seamless hiring workflows and data integrity across various systems
• Support continuous improvement initiatives related to requisition workflows, position governance, and data accuracy to enhance operational efficiency
• Serve as a quality control checkpoint by reviewing all hire transactions and identifying trends or errors to recommend process enhancements

Requirements for the Talent Acquisition Coordinator:

• Minimum of 2+ years' experience in Talent acquisition, Human Resources, or Recruiting
• Experience managing job requisitions and position data in SAP SuccessFactors or a similar HRIS/ATS
• Proven ability to support recruiting programs such as internships, high-volume recruiting, or internal mobility
• Bachelor's degree from an accredited college or university is preferred
• Experience in position management or headcount governance, as well as data auditing and supporting high-volume or multi-location hiring environments

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Provider Management Procurement SME to join one of our top clients for an opportunity in Albany, NY. This role supports healthcare operations within the public sector, focusing on procurement and provider management modules for state government projects. The organization is dedicated to improving healthcare processes through strategic business and technical analysis.

Position Overview for the Provider Management Procurement SME:

• Document detailed business and technical requirements for a Provider Management Module Request for Proposal (RFP)
• Assess current provider business processes and translate them into future workflows and requirements
• Conduct market research and provide insights into provider management systems and best practices nationwide
• Draft key performance indicators (KPIs) and measurable business outcomes for the Provider module
• Facilitate stakeholder meetings to gather feedback on requirements and procurement documentation

Requirements for the Provider Management Procurement SME:

• 12+ years of intensive and progressive experience in healthcare operations, provider management, business analysis, procurement/RFP development, or related field
• Demonstrated experience developing, documenting, and managing business requirements and processes supporting provider management modules
• Strong background in requirements gathering, stakeholder facilitation, and translating needs into procurement-ready documentation
• Proven ability to create high-quality written deliverables, including RFP language, scope narratives, bidder questions, and measurable outcomes
• Prior experience supporting New York State (NYS) government healthcare initiatives, including NYS DOH projects (highly preferred)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a SAP Architect - IBP to join one of our top clients remotely. This role is ideal for experienced SAP professionals specializing in integrated business planning solutions within a dynamic industry environment. The company operates in a sector focused on innovative supply chain and demand planning solutions.

Position Overview for the SAP Architect - IBP:

• Develops end-to-end SAP IBP solutions, including design, architecture, and implementation strategies
• Leads the blueprinting, configuration, and deployment of IBP modules across multiple planning cycles
• Provides technical oversight and guidance during full IBP implementations and major rollouts
• Collaborates with cross-functional teams to ensure solution requirements align with business objectives
• Ensures successful project delivery through test strategies, cutover planning, and hypercare support

Requirements for the SAP Architect - IBP:

• 8+ years SAP experience with 3+ years hands-on SAP IBP solution/architecture responsibility (end-to-end design, not just configuration)
• Proven delivery of at least 1–2 full IBP implementations (or major rollouts) across multiple planning cycles/environments
• Strong functional + process knowledge in one or more: S&OP / Integrated Business Planning, Demand Planning, Supply Planning / Response & Supply, Inventory Optimization, Order-based Planning (where applicable)
• Ability to lead solution architecture: requirements gathering, blueprinting, design decisions, build oversight, test strategy, cutover/hypercare
• Have we qualified this req with the manager? yes

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a DevOps Engineer to join one of our top clients for an opportunity in Rochester, Minnesota. This role focuses on designing and implementing data warehouses and analytics environments within the radiology data and analytics space. The organization is a leader in healthcare and data analytics, committed to leveraging innovative technology solutions.

Position Overview for the DevOps Engineer:

• Join the Radiology Data and Analytics team to support the design and implementation of a Radiology data warehouse and analytics environment using Microsoft Fabric.
• Collaborate with internal engineers and analysts to develop data architecture, pipelines, and models that support analytics, reporting, and AI initiatives.
• Bring strong expertise in infrastructure as code, cloud platforms, and data platform support to ensure scalable and efficient data solutions.
• Work extensively with cloud networking, provisioning, and large-scale data workloads across multiple cloud environments.
• Contribute to supporting AI/ML infrastructure and monitoring observability tools to optimize system performance.

Requirements for the DevOps Engineer:

• Strong experience with Terraform (Infrastructure as Code)
• Experience with CI/CD pipelines, preferably Azure DevOps
• Strong hands-on experience with Google Cloud Platform (GCP)
• Solid understanding of cloud networking and network provisioning
• Experience supporting data platforms or large-scale data workloads

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote pay: 64-68/hr w2 

IDR is seeking a Process Miner to join one of our top clients remotely. This role is within a consulting environment focused on process analysis and optimization for enterprise clients. The position offers the chance to work on complex process improvement projects remotely, with occasional travel to client sites.

Position Overview for the Process Miner:

• Analyze and map end-to-end business processes using process mining tools such as Celonis and SAP Signavio
• Build event logs, data models, and dashboards to identify process inefficiencies and bottlenecks
• Extract and transform ERP or transactional data using SQL for detailed analysis
• Integrate data from enterprise systems like SAP, Oracle, or Salesforce into process mining platforms
• Present insights, recommendations, and process optimization opportunities to business stakeholders

Requirements for the Process Miner:

• 3+ years of hands-on experience with process mining tools, including Celonis and/or SAP Signavio
• Proven experience building event logs, data models, and dashboards to analyze end-to-end business processes
• Strong background in SQL and data transformation for extracting and preparing ERP or transactional data
• Experience integrating data from enterprise systems (SAP, Oracle, Salesforce, or similar) into mining platforms
• Demonstrated ability to identify process inefficiencies, bottlenecks, and automation opportunities

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote $80-$100/hr

IDR is seeking a Office Support Specialist to join one of our top clients for an opportunity in Batesville, Indiana. This role involves supporting insurance processing operations within a professional environment. The position is ideal for individuals with basic office skills looking to transition into a corporate setting.

Position Overview for the Office Support Specialist:

• Primary responsibility is printing and assembling insurance applications and policies
• Opening and sorting mail based on documented special-handling requirements
• Making copies of all applications issued
• Conducting quality review of applications and policy print
• Assembling policies within 1-2 business days of issuance, following state and/or firm specific guidelines

Requirements for the Office Support Specialist:

• Ability to work independently and demonstrate strong time management skills
• Excellent attendance and ability to work regular overtime
• Ability to work in a fast-paced environment
• Demonstrated strong attention to detail with excellent organizational skills
• Proficiency with Microsoft Office including Word, Excel, Outlook

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite