Jourdan Miller

IDR is seeking a Facility Operation Lead to join one of our top clients for an opportunity in Buffalo, NY. This role involves overseeing critical data center infrastructure, ensuring operational reliability, and managing emergency and maintenance procedures. The company is a leader in the data center industry, committed to maintaining high standards of facility operations and infrastructure integrity.

Position Overview for the Facility Operation Lead:

• Serve as the on-site subject matter expert for data center critical infrastructure, including power and cooling systems.
• Handle escalations related to the white space and supporting facilities, ensuring minimal downtime.
• Audit and verify maintenance programs of colocation partners and service providers.
• Own and manage change control processes for high-risk maintenance activities.
• Act as the primary on-site responder for incidents, collaborating with engineering and infrastructure teams to resolve issues efficiently.

Requirements for the Facility Operation Lead:

• Experience operating or leading critical-facilities operations in a live data center environment.
• Strong knowledge of the critical infrastructure stack, particularly power and cooling systems.
• Proven experience in managing change processes for high-risk maintenance work.
• Ability to act calmly and effectively as a first responder during emergencies at odd hours.
• Experience auditing, documenting, and improving facility operational procedures.

$100,000-$150,000 #LI-ONSITE

IDR is seeking a Service Center Lead (Production) to join one of our top clients for an opportunity in Houston, TX. This onsite role focuses on leading inventory management operations while ensuring accurate, efficient equipment flow across receiving, put away, picking, and shipping. You’ll help maintain inventory integrity and drive continuous process improvements in support of customer-focused excellence.

Position Overview for the Service Center Lead (Production):

• Oversees daily service center operations to ensure alignment with customer requirements and the full scope of projects
• Independently leads inventory operations, including accurate receiving, put away, picking, and shipping of equipment
• Maintains strict inventory integrity and ensures compliance using the company’s inventory management system
• Supervises daily on-site activity and maintains facility operations when leadership is not on-site
• Provides continuous feedback to leadership on process improvements, warehouse layout optimization, and operational enhancements

Requirements for the Service Center Lead (Production):

• High school diploma or GED required
• 2+ years of inventory control, or logistics operations
• Proven experience in inventory control and service center leadership
• Strong working knowledge of inventory systems, audit requirements, and service center optimization strategies
• Proficient with warehouse management systems (WMS); experience with HCAP is a plus

What's in it for you?

• Competitive compensation package
• Full Benefits: Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Hardware Operations Lead to join one of our top clients for an opportunity in Buffalo, NY. This role involves overseeing the deployment, configuration, and maintenance of server and network hardware in a high-demand data center environment. The company specializes in large-scale data infrastructure, supporting critical operations around the clock.

Position Overview for the Hardware Operations Lead:

• Lead hardware installation, deployment, and configuration activities within the data center.
• Manage and troubleshoot server and network hardware to ensure high system reliability and performance.
• Handle escalations, support incident response, and coordinate with SMEs and partner teams.
• Maintain accurate asset records and support continuous improvement initiatives.
• Work rotating shifts and on-call to meet 24/7 SLAs, supporting both technicians and operational needs.

Requirements for the Hardware Operations Lead:

• You've deployed and supported server and network hardware in a live data center at scale.
• You troubleshoot server hardware deeply: POST, BIOS, PXE, IPMI, BMC, and component-level repair.
• You know network protocols (TCP/IP, Ethernet) and hardware (switches, routers, copper and fiber) well enough to diagnose physical-layer faults.
• You work fluently in Linux and resolve tickets efficiently against 24/7 SLAs.
• You'll take on-call and shift work, and you support and lift up the technicians below you.

$100,000-$150,000 #LI-ONSITE

IDR is seeking a Manager, Data Center Operations to join one of our top clients for an opportunity in Chicago, IL. This role involves overseeing the daily operations of data centers, managing large-scale electrical and mechanical systems, and ensuring compliance with industry standards. The position offers the chance to lead critical infrastructure projects within a dynamic and technologically advanced environment.

Position Overview for the Manager, Data Center Operations:

• Lead the operational management of data center facilities, ensuring optimal performance, safety, and efficiency.
• Oversee electrical and mechanical system maintenance, troubleshooting, and upgrades, including chillers, generators, and fire suppression systems.
• Ensure compliance with NEC, NFPA, and building safety codes, while implementing best practices for energy efficiency.
• Manage vendor relationships, project timelines, budgeting, and scope development to meet operational goals.
• Lead a team of technical staff, providing guidance, training, and performance management in a fast-paced environment.

Requirements for the Manager, Data Center Operations:

• Minimum of 5-7 years of experience installing, maintaining, and troubleshooting large commercial and industrial systems including VFDs, pumps, chillers, and cooling towers.
• Expert understanding of electrical distribution, fiber optics, cabling infrastructure, and critical power systems.
• Proven leadership skills with experience managing technical teams and vendors.
• Strong knowledge of industry standards and safety regulations such as NFPA, OSHA, and NFPA 70E.
• Excellent communication skills, both written and oral, with proficiency in MS Office Suite and project management tools.

$125,000-$135,000 #LI-ONSITE

IDR is seeking a Data Center Network Technician Lead to join one of our top clients for an opportunity in Buffalo, NY. This role is integral to managing and troubleshooting complex network infrastructure within a high-density AI data center environment, ensuring peak operational performance.

Position Overview for the Data Center Network Technician Lead:

• Serve as the on-site Tier 3 escalation point for network and structured-cabling incidents across the site's AI infrastructure.
• Troubleshoot, diagnose, and resolve physical-layer faults, validate repairs, and drive rapid resolution of issues impacting customer workloads.
• Act as the escalation path for Tier 1 and 2 technicians, collaborating with Network Operations on more in-depth investigations.
• Own structured cabling and fiber infrastructure, interpreting device diagnostics to confirm successful repairs.
• Escalate out-of-scope issues to Network Operations with clear documentation, owning incidents through to resolution as the sole on-site network and ICT resource.

Requirements for the Data Center Network Technician Lead:

• You've been the on-site network or cable-plant specialist in a data center, owning physical-layer troubleshooting end to end.
• You know structured cabling and fiber deeply (testing, termination, fault isolation) and you read device diagnostics well enough to validate repairs.
• You have enough network fundamentals (TCP/IP, switching, optics) to bridge cabling and the network stack.
• You operate as the sole escalation resource on-site and take incidents through to resolution.
• You document rigorously, so Network Operations can pick up cleanly when an issue exceeds on-site scope.

$100,000-$150,000 #LI-ONSITE

IDR is seeking a HRIS Analyst to join one of our top clients for an opportunity in Atlanta, GA. This role supports the administration, troubleshooting, and enhancement of HR information systems within a healthcare or large enterprise environment. The position offers a chance to work on system implementations and improvements in a dynamic team setting.

Position Overview for the HRIS Analyst:

• Administer and support the HRIS including configuration, security, workflows, and system maintenance
• Troubleshoot HRIS issues and provide Tier 1–2 user support
• Perform system testing, user acceptance testing, and system upgrades/releases
• Maintain data integrity through audits, validation, and mass uploads
• Partner with HR, Payroll, Benefits, IT, and vendors to improve systems and processes

Requirements for the HRIS Analyst:

• 3+ years of HRIS experience (HR technology, HR operations, or HR systems)
• Experience with a major HRIS platform such as PeopleSoft, iCIMS, or HealthStream
• Strong understanding of HR processes, including employee lifecycle, payroll, and benefits
• Experience supporting HRIS administration, troubleshooting, and user support
• Strong Excel and data validation skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Sr Data Engineer to join one of our top clients in Charlotte, NC as a long term opportunity. If you are looking for an opportunity to join an organization who has invested in bleeding edge technology - Apply today! 

Position Overview for the Sr Data Engineer:

• This resource will help build their modern cloud data platform from the ground up. You'll spend the majority of your time hands-on in Snowflake and dbt — designing and implementing Data Vault 2.0 models, building automated pipelines, and establishing data quality and CI/CD frameworks — while also contributing to architectural decisions and mentoring junior engineers. It's a lean team with high visibility, real ownership, and a modern stack (Snowflake, dbt, Python, AWS).

Required Skills for the Sr Data Engineer: 

• Extensive background in Data Engineering with cloud data platforms
• Hands on expertise within Snowflake
• Extensive experience with dbt (cloud and/or core)
• Python development
• Extensive background within AWS
• Experience using data vault 2.0

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• 401(k) with company match

#LI-Onsite

IDR is seeking a Senior Project Manager to join one of our top clients for a remote opportunity. This role involves leading the planning, execution, and delivery of complex projects within a dynamic, technology-driven environment. The company is a leader in the IT and technology consulting industry, focusing on innovative solutions and client success.

Position Overview for the Senior Project Manager:

• Lead the planning, execution, and successful delivery of multiple medium-to-large, complex projects from initiation through closure.
• Manage project scope, schedules, budgets, resources, risks, and deliverables to ensure projects remain on time, within budget, and aligned with customer expectations.
• Coordinate cross-functional teams, third-party vendors, and stakeholders to drive project execution and achieve business objectives.
• Proactively identify, mitigate, and resolve project risks and issues while providing regular status updates and escalating critical concerns as needed.
• Maintain accountability for project documentation, reporting, invoicing, client sign-offs, and overall project governance throughout the project lifecycle.
• Mentor and coach Project Managers and Coordinators, driving continuous improvement, project recovery efforts, and best-practice adoption across the organization.

Requirements for the Senior Project Manager:

• Bachelor’s degree preferred. Minimum 7-10 years’ experience in Project Management within the IT industry.
• Proficiency in Microsoft Word, Excel, and Project. PMP certification is a plus.
• Experience with Salesforce is a plus.
• Legally eligible to work in the United States.
• Expert knowledge of project management principles, methodologies, tools, and best practices.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Critical Operations Engineer II to join one of our top clients for an opportunity in Orlando, FL. This role is ideal for professionals with a strong background in facilities and critical systems operations. The company operates within the industrial and data center sectors, focusing on maintaining large-scale mechanical, electrical, and control systems essential for operational continuity.

Position Overview for the Critical Operations Engineer II:

• Install, maintain, and troubleshoot large commercial and industrial systems including chilled water systems, HVAC equipment, VFDs, pumps, and electrical distribution.
• Diagnose and repair critical systems such as generators, switchgear, UPS, and fiber cabling infrastructure.
• Lead and execute fiber and copper cabling projects, ensuring industry standards and safety protocols are met.
• Use trending, analysis, and integrated monitoring systems to track system performance and troubleshoot issues effectively.
• Demonstrate strong leadership and communication skills within a team environment to support facility operations.

Requirements for the Critical Operations Engineer II:

• Minimum of 5-7 years of experience installing, maintaining, and troubleshooting large commercial and industrial systems.
• Proven expertise in fiber optics/cabling infrastructure and troubleshooting IT hardware, servers, and network switches.
• Excellent communication skills, both written and oral, including proficiency with Microsoft Suite.
• Comprehensive understanding of electrical and mechanical systems used in facilities and data center environments.
• Expert knowledge of NEC, NFPA codes, OSHA standards, and industry best practices for safety and compliance.

#LI-ONSITE