Blake Starr

IDR is seeking a Operations Support to join one of our top clients for a remote opportunity. In this role, you’ll provide day-to-day production operations support to help maintain stability, availability, and performance across critical integration and messaging platforms. You’ll partner with technical teams to monitor environments, triage incidents, and drive timely resolution for high-impact production issues in a regulated, enterprise setting.

Position Overview for the Operations Support:

• Provide real-time monitoring and operational support for production systems to ensure stability and reliability.
• Triage production incidents (including SEV 1–4), perform initial troubleshooting, and follow established escalation paths.
• Document incidents, troubleshooting steps, and environment details to support resolution and continuous improvement.
• Coordinate with developers and technical teams to escalate issues and communicate status updates through to closure.
• Participate in an on-call/weekend rotation periodically to ensure consistent coverage and timely incident response.

Requirements for the Operations Support:

• Hands-on experience supporting IBM integration and messaging technologies (e.g., DataPower, IBM MQ, IBM MFT).
• Strong production support background including incident triage, root cause support, and operational runbook execution.
• Experience with monitoring/logging tools such as Splunk for troubleshooting and proactive alert investigation.
• Working knowledge of EDI X12 and SQL sufficient to support production issue investigation and data validation.
• Experience using incident management tools such as ServiceNow and/or Jira, with strong communication and documentation skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote 

IDR is seeking a IT Knowledge Management Analyst to join one of our top clients for an opportunity in Memphis, Tennessee. In this role, you’ll help technology teams create, organize, and continuously improve high-quality knowledge content that supports self-service and operational excellence. You’ll also partner with stakeholders to strengthen governance, findability, and usability of documentation—supporting AI-powered knowledge discovery and reuse.

Position Overview for the IT Knowledge Management Analyst:

• Partner with technology teams to establish sustainable knowledge standards, ownership, and lifecycle processes for technical documentation
• Maintain and improve knowledge health through reviews, remediation, consolidation, archival, and retirement of outdated content
• Develop and apply knowledge-quality rubrics focused on accuracy, clarity, consistency, and findability
• Leverage AI-enabled approaches to assess knowledge at scale, identify gaps, and recommend improvements
• Improve information architecture, metadata, and searchability to support both human and AI-driven retrieval

Requirements for the IT Knowledge Management Analyst:

• 1–3 years of experience in knowledge management, information management, technical documentation, or a closely related discipline
• Strong technical writing and editing skills with a detail-oriented approach to producing clear, consistent documentation
• Experience with enterprise knowledge platforms (e.g., SharePoint, Confluence, or Microsoft 365) and content governance practices
• Familiarity with taxonomy, metadata, and information architecture concepts to improve content discoverability and usability
• Exposure to AI-enabled content evaluation (e.g., AI agents) and an analytical mindset for identifying quality gaps and improvement opportunities

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a .NET Developer to join one of our top clients in Raleigh, NC as a long term opportunity. If you are looking for an opportunity to join an organization who has invested in bleeding edge technology - Apply today! 

At this time, we are only able to consider candidates who can be employed directly on a W-2 basis. C2C, 1099, and third-party vendor arrangements are not available for this position.

Position Overview for the .NET Developer:

• Our Client needs a .NET Core/Breeze developer to add functionality to an existing .NET Core website hosted on Windows Server 2022 in IIS. The application was recently rewritten from AngularJS to .NET Core. Several large enhancements are now needed to support and enhance the HIV program.

  The enhancements call for a wide range of skills, including SAML SSO, integrating MSSQL database DDL changes, pagination with additional filtering on variables, virtualization, and view history on recently accessed items.

  Beyond .NET Core and Visual Studio programming, the position also wants Linux and Windows Server administration and a good working knowledge of virtualization and cloud containerization.

Required Skills for the .NET Developer:

• 3+ years .NET Core development
• 1+ year Breeze
• 3+ years MSSQL
• 3+ years IIS
• 3+ years Windows Server Administration
• 3+ years Visual Studio

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• 401(k) with company match

#LI-Onsite

Epic OpTime Senior Consultant REQ SNAPSHOT

External ID: DLTJP00064990

Hiring Manager: Cynthia Ziegler Location: Remote Schedule: Pacific Time (PST) hours preferred; some flexibility available Contract Duration: 4+ Months (11/23/2026 – 03/31/2027) Maximum Bill Rate (MVR): $105.00/hr Max W2 Pay Rate: $75.50/hr Experience Level: Senior Required Certification: Epic OpTime POSITION OVERVIEW

We are seeking an experienced Epic OpTime Senior Consultant to support the configuration and optimization of Epic's perioperative (surgery) module. This consultant will focus on surgical scheduling, preference cards, intraoperative documentation, and anesthesia workflows. The ideal candidate brings hands-on Epic OpTime build experience, strong knowledge of surgical operations, and the ability to translate clinical requirements into effective Epic solutions.

REQUIRED QUALIFICATIONS & SKILLS

• Active Epic OpTime certification (required).

• Hands-on experience building, configuring, and supporting Epic OpTime within perioperative environments.

• Experience configuring surgical case scheduling, preference cards, and intraoperative documentation workflows.

• Experience with anesthesia records and related perioperative workflows within Epic.

• Understanding of surgical workflows, clinical safety standards, and healthcare regulatory requirements, including HIPAA, ICD-10, and audit trails.

• Ability to translate clinical and business requirements into Epic system configurations.

• Strong communication, stakeholder management, and clinical workflow design skills.

PREFERRED QUALIFICATIONS

• Epic Anesthesia certification.

• Hands-on experience supporting Epic Anesthesia workflows.

KEY RESPONSIBILITIES

• Build and configure Epic OpTime functionality supporting surgical scheduling, preference cards, intraoperative documentation, and anesthesia records.

• Configure and optimize perioperative workflows to support surgical operations.

• Map existing surgical workflows into Epic while maintaining alignment with clinical safety and regulatory requirements.

• Facilitate design discussions with clinical and business stakeholders to gather and clarify requirements.

• Translate business and clinical needs into effective Epic OpTime configurations.

• Collaborate with stakeholders to ensure solutions align with operational and clinical workflow needs.

RECRUITER SCREENING QUESTIONS

1. Walk me through your recent Epic OpTime build and configuration experience. Which perioperative workflows have you worked on directly?

2. What experience do you have configuring surgical scheduling, preference cards, intraoperative documentation, and anesthesia records within Epic?

3. Describe a project where you worked with clinical stakeholders to translate surgical workflow requirements into Epic OpTime configurations. What was your role?

Schedule Confirmation: Confirm the candidate's availability and comfort working Pacific Time hours.

IDR is seeking a Business Intelligence Program Manager (Microstrategy) to join one of our top clients for an opportunity in McLean, VA. In this role, you’ll help a Business Intelligence team strengthen delivery consistency by coordinating work in Jira/Confluence, improving documentation standards, and driving process adoption across technical stakeholders. You’ll partner closely with team leads to streamline workflows, standardize reporting practices, and ensure BI deliverables are aligned and scalable within an enterprise environment (hospitality industry).

Position Overview for the Business Intelligence Program Manager (Microstrategy):

• Coordinate BI team processes and project tracking using Jira and Confluence
• Create, improve, and maintain technical documentation, standards, and repeatable frameworks
• Partner with technical leads and stakeholders to identify pain points and drive process improvements
• Promote consistency across BI deliverables (naming conventions, dashboard standards, and best practices)
• Support change management through training sessions, office hours, and internal communications

Requirements:

• 1+ year of experience with BI reporting tools (Power BI and/or Tableau)
• Experience with MicroStrategy in a reporting/analytics environment
• Working knowledge of SQL and at least one scripting language (Python or PowerShell)
• Experience with data platforms/warehouses such as Amazon Redshift, Microsoft SQL Server, or MySQL
• Strong technical writing, documentation, and stakeholder/project coordination skills (Jira/Confluence preferred)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Service Center Lead to join one of our top clients for an opportunity in Houston, TX. This role leads day-to-day service center operations, ensuring inventory accuracy, operational efficiency, and alignment to customer requirements. The ideal candidate is a hands-on operational leader comfortable working across multiple workstreams in a fast-paced environment.

Position Overview for the Service Center Lead:

• Lead daily service center operations, ensuring work is executed safely, accurately, and on schedule
• Oversee receiving, put-away, picking, and shipping activities to support customer and project needs
• Maintain inventory accuracy through cycle counts, audits, and process compliance within inventory management systems
• Coach and supervise onsite teams, driving performance, accountability, and operational consistency
• Identify and implement process improvements to optimize workflow, layout, and service delivery

Requirements for the Service Center Lead:

• 2+ years of experience in inventory control, logistics, warehouse operations, or service center operations
• Demonstrated team leadership or supervisory experience with clear examples of driving performance and accountability
• Experience working in warehouse and/or data center environments
• Working knowledge of inventory control processes (receiving, put-away, cycle counts, audits, FIFO) and operational best practices
• Strong communication skills with the ability to coordinate across stakeholders and operate confidently in a high-visibility environment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite 

IDR is seeking a FinTech Platform Solutions Architect to join one of our top clients for an opportunity in Dallas, Texas. This role is a hands-on technical leadership position focused on owning and evolving a proprietary FinTech platform in a fast-moving, entrepreneurial environment. You’ll partner closely with executive leadership to translate business needs into scalable, secure technical solutions.

Position Overview for the FinTech Platform Solutions Architect:

• Own ongoing development, maintenance, optimization, and security of a proprietary FinTech platform
• Build, troubleshoot, enhance, and deploy production-ready software and integrations
• Manage and optimize SQL databases, backend systems, and supporting infrastructure for performance and scalability
• Partner with leadership to turn business requirements into practical architecture and delivery plans
• Implement automation and AI-enabled tools to improve operational efficiency and reliability

Requirements for the FinTech Platform Solutions Architect:

• Hands-on, production software development experience (building and deploying real-world applications)
• Strong SQL skills with proven database management and optimization experience
• Experience in FinTech or financial services (e.g., wealth management, investment management, financial applications)
• Ability to independently design, architect, and implement end-to-end technical solutions
• Ownership mindset with strong initiative, adaptability, and comfort operating in a lean environment with shifting priorities

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Project Manager II to join one of our top clients for an opportunity in Denver, CO. This role is ideal for an experienced project manager who can independently drive multiple workstreams, coordinate business and technical stakeholders, and maintain accountability across project teams. You’ll support delivery within established project governance for a large, enterprise organization in the energy and utilities industry.

Position Overview for the Project Manager II:

• Lead end-to-end project planning and execution, including scope, milestones, work plans, timelines, and dependencies
• Facilitate stakeholder working sessions, status reviews, and decision forums across business, IT, and vendor teams
• Own risk, issue, assumption, and dependency tracking (RAID), including escalation and follow-through on actions
• Manage project financials and resourcing, including forecasts, actuals/variances, and coordination for invoices/POs
• Produce clear project communications, documentation, and leadership-ready status reporting

Requirements for the Project Manager II:

• 5+ years of progressive project management experience
• Proven ability to independently deliver cross-functional business or technology projects through the full lifecycle
• Strong ownership of scope, schedule, financial tracking, risks/issues/dependencies, and delivery commitments
• Excellent written/verbal communication skills, including concise leadership-level status reporting
• Experience coordinating business teams, technical teams, and third-party vendors in a matrixed environment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $65/hr W2 #LI-Hybrid

IDR is seeking a Epic Charge Router Analyst to support a client remotely for a six-month contract. This role focuses on hands-on maintenance work for the Charge Router batch billing team, including team approval activities and work within Charge Router technology, with ServiceNow familiarity as a potential advantage.

Position Overview for the Epic Charge Router Analyst :

• Perform maintenance work for the Charge Router batch billing team.
• Support team approval activities.
• Work with Charge Router processes.
• Apply Charge Router expertise to batch billing activities.
• Collaborate with the team throughout the six-month engagement.

Requirements for the Epic Charge Router Analyst :

• Five years of technology or business administration experience.
• Charge Router certification.
• Extensive Charge Router experience.
• Bachelor’s degree.
• Familiarity with ServiceNow.

What's in it for you?

• 100% remote work flexibility.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 13 years in a row.

Compensation Range: $90 – $100/hour

#LI-Remote