Bella Currin

IDR is seeking a Technical Solutions Lead to join one of our top clients for a remote opportunity. This role focuses on designing and managing infrastructure solutions, optimizing platforms, and ensuring seamless integrations with third-party applications within a Microsoft-focused environment. The company operates in a technology-driven sector, emphasizing infrastructure, automation, and system reliability.

Position Overview for the Technical Solutions Lead:

• Design and implement solutions to optimize existing platforms and integrations with third-party applications
• Manage Azure infrastructure and Office 365 environments
• Collaborate with internal teams, third-party vendors, MSPs, and CSPs to create and enhance technical solutions
• Lead technical initiatives related to security, compliance, automation, and data integrity
• Provide technical leadership and foster collaboration across cross-functional teams

Requirements for the Technical Solutions Lead:

• Extensive experience with Azure Infrastructure management and Office 365 administration
• Strong background in solution design and third-party integration
• Proven experience working with MSPs and third-party vendors
• DevOps knowledge and experience working with DevOps teams
• Programming experience or knowledge in Python, JavaScript, PowerShell, or C# (current apps in C# are a plus)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Lead GRC Analyst to join one of our top clients for an opportunity in Tennessee. This role involves leading security risk management efforts within a dynamic environment focused on information security governance, risk, and compliance in the healthcare industry.

Position Overview for the Lead GRC Analyst:

• Lead security risk management efforts, developing and maintaining risk mitigation strategies with key stakeholders.
• Monitor and report on risk metrics, trends, and audit findings, ensuring the organization’s compliance with applicable laws and standards.
• Facilitate third-party security assessments and audits such as HIPAA security risk assessments and HITRUST.
• Contribute to developing and implementing the overall security strategy and initiatives.
• Collaborate with various departments to integrate security practices into business processes and mentor a team of GRC security professionals.

Requirements for the Lead GRC Analyst:

• Bachelor's degree from a four-year college.
• Experience with AI security and data privacy governance and controls implementation.
• 3 - 7 years of experience in information security governance risk and compliance.
• CISSP, CISM, CISA, CRISC certifications or similar preferred.
• Familiarity with industry standards and regulations including PCI, HIPAA, NIST, HITRUST, and ISO 27007.

What's in it for you?

• Competitive compensation package.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Revenue Analyst to join one of our top clients for an opportunity in Denver, Colorado. This role involves analyzing revenue data within the transportation industry, with a focus on railroad, logistics, or aerospace sectors. The company is committed to operational accuracy and data integrity in a dynamic environment.

Position Overview for the Revenue Analyst:

• Manage and analyze revenue, pricing, billing, and contract administration processes.
• Ensure data accuracy, integrity, and compliance with industry standards.
• Translate commercial contracts into accurate rate programming.
• Identify data errors, trace root causes, and implement preventative solutions.
• Collaborate with cross-functional teams to improve data quality and processes.

Requirements for the Revenue Analyst:

• Bachelor’s degree or 3+ years of experience in railroad/transportation revenue, pricing, billing, or contract administration.
• Strong commitment to data accuracy, integrity, and adherence—demonstrated experience ensuring contract, rate, waybill, and revenue data are complete, consistent, and aligned with company and industry standards.
• Proven ability to identify data errors, trace root causes, and implement preventative solutions to improve long-term data quality.
• Experience translating commercial contracts into accurate rate programming with exceptional attention to detail.
• Proficiency in Excel (vlookup/index-match, pivot tables, Power Query) and familiarity with BI tools for data validation and analysis.

$60,000 #LI-HYBRID

IDR is seeking a Customer Care Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This role is a contract to hire and offering $18/hr W2!

Position Overview for the Customer Care Advisor

• Receive inbound inquiries regarding products and services
• Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed
• Investigate and resolve a variety of technical and non-technical inquiries
• Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status

Required Skills for the Customer Care Advisor:

• 1+ years of professional experience working in a Call Center or customer service
• 1+ years of professional experience, troubleshooting, tech support, or help desk
• Ability to handle customer request via phone calls, chat sessions and emails
• Successful background taking 60+ inbound calls per day
• Excellent communication skills and high level of professionalism
• High Technical Aptitude, troubleshooting experience

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-Onsite

IDR is seeking a Benefits and Wellness Specialist (100% Remote) to join one of our top clients for a remote opportunity. This role supports a leading organization in the benefits and wellness industry, focusing on managing complex employee benefits programs within a fast-paced, matrixed environment.

Position Overview for the Benefits and Wellness Specialist (100% Remote):

• Manage day-to-day benefits operations, including onboarding, transfers, terminations, and benefits invoicing/billing
• Respond to employee inquiries with a high level of service, ensuring a concierge approach
• Support HRIS/Workday and SharePoint maintenance related to benefits programs and data integrity
• Assist with regulatory compliance tasks such as 5500 filings, 1095 reporting, and non-discrimination testing
• Coordinate with vendors and internal teams to ensure smooth benefits administration and process improvement

Requirements for the Benefits and Wellness Specialist (100% Remote):

• At least three years of recent professional experience with U.S. employee benefits and wellness plan development and delivery
• Proven track record in health/wellness and work-life programs
• Strong Excel skills, including building Pivots and VLOOKUPs/XLOOKUPs, with demonstrated data accuracy and quality control
• Experience working with HRIS systems; Workday experience is a strong plus
• Ability to juggle 12+ concurrent tasks efficiently in a high-demand environment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a ServiceNow Operations Analyst / Business Analyst to join one of our top clients for a hybrid opportunity in Brentwood, TN. This role focuses on supporting a rapidly growing healthcare organization by managing and optimizing the ServiceNow platform used across multiple locations nationwide. The organization is expanding quickly, and this position offers a chance to be a key platform owner and driver of improvements within the enterprise ITSM environment.

Position Overview for the ServiceNow Operations Analyst / Business Analyst:

• Serve as the primary owner of the ServiceNow platform, ensuring performance, scalability, and alignment with business needs
• Troubleshoot and resolve issues within ServiceNow, identifying root causes and implementing solutions
• Configure and modify ServiceNow workflows, forms, and functionality to support evolving operational requirements
• Analyze platform data and reporting to identify trends, inefficiencies, and opportunities for improvement
• Partner with IT leadership, support teams, and business stakeholders to prioritize enhancements and platform initiatives

Requirements for the ServiceNow Operations Analyst / Business Analyst:

• Hands-on experience with ServiceNow administration, configuration, or platform support (beyond end-user experience)
• Proven ability to troubleshoot and resolve technical issues within ServiceNow
• Experience with reporting, data analysis, and translating insights into actionable solutions
• Strong understanding of ITSM processes and ticketing systems
• Ability to manage multiple priorities in a fast-paced, high-growth environment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Junior Systems Administrator to join one of our top clients for an opportunity in Charlottesville, VA. This role is ideal for a technically skilled professional with extensive experience supporting complex IT systems. The company operates within the technology and enterprise support industry, focused on delivering top-tier infrastructure solutions to clients.

Position Overview for the Junior Systems Administrator:

• Provide expert-level support to end users, handling escalations from lower-tier support teams
• Independently diagnose and resolve complex hardware, software, network, and system issues
• Set up, configure, and deliver endpoint devices with required security and software settings
• Support and maintain endpoint management systems, user profiles, and workstation configurations
• Develop and run light scripts to automate tasks and enhance operational efficiency

Requirements for the Junior Systems Administrator:

• 8–10 years of hands-on IT support experience, including at least 2–3 years at a Tier 3/4 level
• Strong understanding of endpoint deployment, configuration, imaging, and software provisioning
• Familiarity with enterprise software deployment tools and ticketing systems (e.g., SCCM, Intune, ServiceNow)
• Basic scripting proficiency in PowerShell, Bash, or similar
• Ability to read and interpret system architecture diagrams and technical documentation

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

IDR is seeking a CAD Analyst   to join one of our top clients in Fort Worth, Texas. If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the CAD Analyst :

• Analyzes information processing requirements and systems; translates requirements defined during systems analysis into logical, economical, and practical system design alternatives; and participates in the maintenance and modification of current systems.
• Designs program logic to comply with program specifications; writes programs ranging from moderate to complex primarily for customer use; and tests data and programs for accuracy.
• Prepares technical reports and forms related to assigned information systems; writes system documentation for staff and clients as necessary; and documents and maintains records of programs designed and/or modified.

Required Skills for the CAD Analyst :

• 2+ years of experience working with CAD systems (Central Square)
• 2+ years of experience working with Record Managements Systems (RMS) supporting CAD
• Hands-on experience working with Locution or similar Public Safety alert systems (Active911, Purius, Pulsepoint)
• Experience working in Public Safety or Government environment (Preferred)

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-hybrid