Bella Currin

IDR is seeking a Manager, Data Center Operations to join one of our top clients for an opportunity in Secaucus, NJ. This role leads day-to-day operations of a critical facility supporting high-availability data center environments within the technology services industry. You’ll manage a process-driven team, coordinate vendors and contractors, and ensure mechanical and electrical infrastructure remains reliable, safe, and compliant.

Position Overview for the Manager, Data Center Operations:

• Lead swing-shift operations (onsite) to maintain uptime and operational readiness across critical facility infrastructure.
• Manage, coach, and develop a team responsible for preventive maintenance, troubleshooting, and corrective repairs.
• Oversee vendor performance and service contracts, ensuring work is completed safely, on schedule, and to specification.
• Drive projects from scope through execution, including budgeting, scheduling, and stakeholder communication.
• Promote rigorous processes, documentation, and continuous improvement across maintenance programs and operating procedures.

Requirements for the Manager, Data Center Operations:

• 7+ years of experience in mechanical/electrical operations within critical facilities (data center, hospital, power plant preferred), including installing, maintaining, and troubleshooting large commercial/industrial systems.
• Hands-on expertise with critical infrastructure such as chilled water systems, large centrifugal chillers, cooling towers, heat exchangers, water treatment, VFDs/pumps, HVAC/CRAC/CRAH, humidification, BMS/PLC controls, generators and electrical distribution, UPS systems, and fire suppression systems.
• 3-5 years of people management experience with proven leadership in a process-driven environment.
• 3-5 years of vendor/service contract management and project management experience, including budgeting, forecasting, time tracking, scheduling, scope development, and contract oversight.
• Strong written and verbal communication skills, proficiency with Microsoft Office (Word, Excel, PowerPoint, Project), and ability to coordinate contractors while solving problems in real time (including after hours as needed).

$110,000-$120,000 #LI-ONSITE

We are seeking a Service Desk Manager to join one of our top clients for an opportunity in Texas. This role involves leading the university’s IT Service Desk team, overseeing day-to-day Tier 1 support operations, and managing staff and vendor relationships within an educational environment.

Position Overview for the Service Desk Manager:

• Leads the university’s IT Service Desk team and manages daily Tier 1 IT support through multiple channels.
• Oversees staff, monitors team performance, and ensures efficient resolution of support requests.
• Manages the third-party call center vendor, SLAs, and process improvement initiatives.
• Oversees ITSM tools, ticketing, reporting, and self-service resources.
• Supports IT projects, budgets, vendors, and cross-functional initiatives.

Requirements for the Service Desk Manager:

• Bachelor’s degree in applicable field or equivalent combination of education and experience
• 3+ years of experience in IT support or service desk management or a related role
• Knowledge of IT Service Management (ITSM) best practices (e.g., ITIL framework)
• ITIL certification or experience implementing ITIL-based processes
• Knowledge of team leadership, collaboration, coaching, mentoring, training, and staff supervision

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a  Accounts Receivable Specialist  to join one of our top clients in Carlsbad, Ca. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Accounts Receivable Specialist : The Accounts Receivable Specialist is responsible for maintaining the day-to-day accounts receivable operations of a rapidly growing company in a fast-paced environment. This position will report to the Accounting Manager and will work with a variety of internal and external stakeholders to achieve department, company, and personal goals. Required Skills for the Accounts Receivable Specialist:

• 3+ years of experience in an Account Receivable position
• Strong experience with NetSuite
• Strong Excel/Microsoft Office skills

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid  

IDR is seeking a Support Technician to join one of our top clients for an opportunity in Austin, TX. This role involves assisting with computer and docking station refresh projects, including imaging, replacing computers, and migrating data. You will be part of a team supporting agency-specific projects and technical requirements.

Position Overview for the Support Technician:

• Assist in manual labor and support related to computer hardware refresh initiatives.
• Perform imaging, replacement, and data migration tasks according to agency procedures.
• Collaborate with a team including subject matter experts and project managers.
• Support hardware and software upgrades, troubleshoot, and maintain computer systems.
• Provide excellent customer service and technical assistance to end-users.

Requirements for the Support Technician:

• Experience handling multiple tasks, prioritizing, and meeting deadlines.
• Knowledge of personal computers, components, printers, and microcomputers.
• Ability to work cooperatively in a professional environment.
• Ability to troubleshoot, repair, and upgrade hardware and software systems.
• Experience using WordPerfect, MS Office Suite, and a working knowledge of Windows operating systems.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

IDR is seeking a Sr. Infrastructure VMWare Engineer to join one of our top clients for an opportunity in Atlanta, Georgia. This role involves designing, implementing, and supporting enterprise-grade virtualization and software-defined data center (SDDC) technologies. The position offers the chance to work with a leading organization in the technology and infrastructure sector.

Position Overview for the Sr. Infrastructure VMWare Engineer:

• Design, deploy, and maintain enterprise VMware vSphere clusters supporting critical workloads.
• Manage NSX-T network virtualization, micro-segmentation, and overlay networking.
• Deploy and configure Avi Service Engines, load balancing, and security policies.
• Automate infrastructure provisioning and support complex virtualization, networking, and load-balancing issues.
• Ensure high availability, security, and optimal performance of virtualization infrastructure.

Requirements for the Sr. Infrastructure VMWare Engineer:

• 5+ years of experience in enterprise infrastructure engineering focusing on VMware technologies.
• Hands-on experience with VMware NSX-T architecture, distributed firewalls, and NSX edge services.
• Practical experience configuring VMware Avi Service Engines, virtual services, and traffic rules.
• Strong understanding of TCP/IP, routing (BGP), VLANs, VXLAN/GENEVE overlay networks, and network security.
• Proficiency with automation tools such as PowerCLI, Ansible, or Terraform.

What's in it for you?

• A remote opportunity with most responsibilities able to be completed remotely, with occasional onsite requirements.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an IT Helpdesk Support Technician to join one of our top clients in St. Joseph, MI. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the IT Helpdesk Support Technician: Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor’s degree in any field but a firm interest and/or background in IT. This role will require excellent soft skills and will be focused on customer service. In this position you will be internal support for over 700 locations across the country. This will consist of password resets, network troubleshooting, printer/network installs, basic end user connectivity and software support. This will be on a team of around 15 – 20 other Level 1 Helpdesk Technicians.  Senior managers like to promote from within and this is the first place they look – there is plenty of potential for upward advancement! Required Skills for the IT Helpdesk Support Technician:

• 1+ years of experience within an IT Support role (Network/Hardware)
• Customer-service oriented mindset - Excellent Communication Skills is a must!
• Proficient experience with Microsoft Office 365
• Basic Troubleshooting skills (IE: Password Resets, printer installs & troubleshooting, end user connectivity support, network troubleshooting, etc.)
• Bachelor’s Degree

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite 

IDR is seeking a Senior Strategic Sourcing Manager (Marketing-focused) to join one of our top clients for a remote opportunity. This role involves leading strategic sourcing initiatives with a focus on marketing vendor categories within a dynamic financial organization.

Position Overview for the Senior Strategic Sourcing Manager (Marketing-focused):

• Responsible for executing complex RFX events, including RFPs, RFQs, and RFIs, within the marketing procurement space.
• Lead strategic contract negotiations and drafting to optimize vendor relationships and procurement efficiency.
• Manage marketing-specific vendor categories, ensuring alignment with organizational goals.
• Collaborate with cross-functional teams and influence C-suite stakeholders to achieve sourcing objectives.
• Support the organization’s investment in innovative solutions by providing procurement expertise and cost-saving strategies.

Requirements for the Senior Strategic Sourcing Manager (Marketing-focused):

• Bachelor’s Degree in Supply Chain Management, Business, Finance, or a related field
• 7 years of progressive experience in supply chain or strategic sourcing
• Experience executing complex RFX (RFP, RFQ, RFI) events
• Proven track record of leading cross-functional initiatives and influencing C-suite stakeholders
• Extensive experience specifically within the marketing sourcing category

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
• 57.61/hr W2
• #LI-Onsite  

IDR is seeking a Technical Customer Service Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This is a contract to hire* position; fully onsite in Suwanee, GA paying $18/hr W2. 

Position Overview for the Technical Customer Service Advisor

• Receive inbound inquiries regarding products and services
• Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed
• Investigate and resolve a variety of technical and non-technical inquiries
• Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status

Required Skills for the Technical Customer Service Advisor:

• 1+ years of professional experience working in a Call Center or customer service
• 1+ years of professional experience, troubleshooting, tech support, or help desk
• Ability to handle customer request via phone calls, chat sessions and emails
• Successful background taking 60+ inbound calls per day
• Excellent communication skills and high level of professionalism
• High Technical Aptitude, troubleshooting experience

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-Onsite

IDR is seeking a CIS Solution Architect to join one of our top clients for a Hybrid opportunity. This role is part of a large-scale enterprise transformation project focused on modernizing utility industry systems with cutting-edge cloud and enterprise solutions.

Position Overview for the CIS Solution Architect:

• Develop and maintain end-to-end solution architecture for key financial, payment, and collections business processes
• Architect solutions across SAP S/4HANA, Salesforce, AWS, and supporting enterprise systems
• Design solutions across complex hybrid cloud and on-premise environments
• Support blueprinting, solution architecture, governance, and implementation validation throughout the CIS modernization program
• Apply SAP Clean Core principles and minimize unnecessary customizations

Requirements for the CIS Solution Architect:

• 10+ years of solution architecture / enterprise architecture experience
• Demonstrated experience designing and governing end-to-end enterprise solutions across multiple systems and platforms
• At least 2 years of SAP S/4HANA Utilities / SAP IS-U experience
• At least 2 years of SAP BTP and Integration Suite experience
• At least 4 years of AWS architecture experience

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $112-120/hr W2 #LI-Hybrid