Caroline Giraudeau

IDR is seeking a dynamic and experienced SAP Upgrade Consultant to join one of our top clients in Denver or Minneapolis. This role is pivotal in leading and supporting the technical aspects of the SAP ECC to S4HANA upgrade. If you are a seasoned professional with a deep understanding of SAP modules and a knack for managing complex projects, we encourage you to apply today!

Position Overview/Responsibilities for the SAP Upgrade Consultant:

• Lead and support the technical aspects of the SAP ECC to S4HANA upgrade

• Analyze and map current ECC processes to S4HANA requirements

• Work collaboratively with business and IT teams to define and implement S4HANA solutions

• Conduct data migration, integration, and testing activities to ensure a seamless transition from ECC to S4HANA

• Assist in system configuration and customization to meet business needs

Required Skills for SAP Upgrade Consultant:

• 5-10+ years of experience in SAP ERP systems, including ECC

• Strong experience in SAP ECC and S4HANA with a focus on upgrade projects

• Deep understanding of SAP modules, such as SAP FI/CO, MM, SD, or HR, in both ECC and S4HANA

• Expertise in SAP HANA database, including configuration, optimization, and troubleshooting

• Experience with data migration and integration between ECC and S4HANA

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

• Compensation Details: $72/hr W2

IDR is seeking a Power BI Developer to join one of our top clients in Lawrenceville, GA. This role involves designing, developing, and deploying custom reports and dashboards using Microsoft Power BI and Crystal Reports. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

*** This is a short-term, 6 week contract***

Position Overview & Responsibilities for the Power BI Developer:

• Design, develop, and deploy custom reports and dashboards using Microsoft Power BI and Crystal Reports
• Connect Power BI/Crystal Reports with various data sources and services, including SQL Server, Oracle, SAP BW, Salesforce, Aumentum Tax System, and SharePoint
• Provide ongoing support and maintenance for existing Power BI reports and dashboards, including troubleshooting issues and implementing enhancements

Required Skills for the Power BI Developer:

• 3-5+ years of professional experience developing reports in Power BI
• Proficient in both Power BI Desktop and Power BI Report Builder
• 5 years of experience designing, maintaining, and developing Crystal Reports with a strong understanding of data structures and reporting principles
• Proficient using DAX formulas in Power Query
• Experience with SQL Server, Oracle, SharePoint, SAP BW, Salesforce, Aumentum Tax System, and other data sources

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a dedicated and skilled Network Administrator to join one of our top clients in Lawrenceville, GA. This role involves supporting Tier 1-2 network systems and cloud infrastructure operations in a mission-critical environment. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview & Responsibilities for the Network Administrator:

• Proactively monitor, troubleshoot, and resolve issues for a large LAN/WAN architecture across 100 county-wide sites
• Support user devices (PCs, VoIP, printers, card readers, etc.) including troubleshooting DHCP, DNS, VLAN, and VPN
• Support cloud workloads such as AWS, Azure, and GCP, and perform basic operations in VMWare, vSphere, Hyper-V, etc.
• Monitor for malicious network activity and support physical security infrastructure
• Perform cable verification for network patching, and coordinate with low-voltage cabling vendors for installations and terminations
• Use SalesForce & TeamDynamix for ticket handling and workflow organization

Required Skills for the Network Administrator:

• 2-4 years of professional experience in a NOC or enterprise IT operations environment
• Familiarity with ITIL-based incidents, problems, and change management
• Experience with at least 1 scripting/configuration tool (Ansible, Terraform, PowerShell, Python)
• Preferred certifications: Networking (CCNA, CompTIA Network+), Systems (RHCSA, MCSA, VMWare VCP), Cloud (AWS Certified, Azure Fundamentals), Security (CompTIA Security+)

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a 100% Remote Application Engineer - Jira Solution Architect to join one of our top clients in Los Angeles, CA. This role is perfect for a seasoned Jira expert who thrives in a client-facing role, adept at designing, building, and maintaining work systems on the Jira Cloud platform. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

No C2C- Green Card Holder and USC Only 

Position Overview/Responsibilities for the Application Engineer - Jira Solution Architect :

• Collaborate with a multi-functional team to administer and support numerous Communications, Knowledge, and Work Management Tools

• Design, build and maintain work systems on the Jira Cloud platform to support our client's operations

• Develop and maintain unified views (dashboards, boards, and reporting) in Jira Software work system to support operational reporting at scale

• Provide end-user training on Jira Software Cloud native features and popular add-ons such as Structure, EazyBI, and Zephyr Scale

• Author and maintain operational process documentation, runbooks, technical designs and shared standards

Required Skills for Application Engineer - Jira Solution Architect :

• 4-6 years experience with Jira Software Cloud

• 2+ years experience with Structure

• Experience working in a Jira Cloud Platform environment at scale (100+ projects, 1,000+ users)

• Advanced proficiency with Atlassian Jira Cloud Software and its most popular add-ons (Advanced Planning, Automation, eazyBI, ScriptRunner, Structure, Custom Charts)

• Excellent remote working skills and English language skills

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

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IDR is excited to announce an opportunity for a talented and bilingual Desktop Support Technician to join one of our esteemed clients in New York City. This role is perfect for a tech-savvy professional who is fluent in Spanish and English, and is adept at providing both in-person and remote support. If you are seeking a dynamic, team-oriented environment within a large organization, we encourage you to apply today!

Position Overview & Responsibilities for the Desktop Support Technician:

• Provide proficient hardware, software, and networking support
• Utilize operating systems such as Remedy, Zabbix, Maquetador - DAM, Power BI
• Manage device lifecycle using CMDB and Remedy Asset Manager
• Diagnose and resolve technical issues efficiently
• Monitor, update, and manage support tickets daily

Required Skills for the Desktop Support Technician:

• Fluency in Spanish and English
• Experience with hardware/software types: NCR, Toshiba
• Familiarity with device types: Bluebird, Zebra, iOS
• Strong analytical and troubleshooting abilities
• Excellent customer service and technical support skills
• Ability to explain technical issues or solutions to non-technical users
• Experience in prioritizing and managing multiple open incidents or requests

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to work with an industry-leading organization
• Collaborative and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Campaign Execution Analyst to join one of our top clients in Houston, Tx!  The Campaign Execution group provides operational analysis and implementation support for Retail mass marketing products, campaigns, key mass customer communications, channels and regulatory activities. Overview: The group offers the opportunity to view the “big picture” of retail operations and marketing, as well as develop specialized knowledge in specific areas. This team is responsible for liaising with IT, Marketing, and Operations to accomplish results for Residential and Small Business/Builder/Multi-family market segments in the Texas ERCOT, East and Canadian markets. Evaluates, analyzes, and manages product, offer, campaigns and projects from idea through launch and designs business processes for ongoing operational support. Successful team members demonstrate skills to effectively address issues across multiple functional groups (e.g. Marketing, Regulatory, Customer Care, Contract Management, Transaction Processing, Billing, IT, Credit/Collections, Online, Telephony, Channel Vendors, Database Operations). A high degree of initiative and capability to work independently and cross-functionally is a required aspect of this job as well as strong interpersonal communication skills. Responsibilities:

• Work collaboratively with cross-functional teams across the organization, especially marketing and sales, to successfully develop timelines and manage end-to-end delivery of retail marketing Residential and Small Business/Builder/Multi/family acquisition and retention campaigns.
• Coordinate and execute tasks as required to support campaigns, projects, and product implementations.
• Identifies issues when they arise, quickly diagnoses root cause, and implements appropriate solution and escalates accordingly.
• Support development of ongoing operational processes for new campaigns where needed, including launch of new functionality, marketing/sales channels, commodity products and prices to market.
• Gather, analyze, and document business requirements, business cases and approach documentation for new marketing capabilities and programs. This document includes the recommendations on “how” to implement requested functionality.
• Facilitate consensus around system and process changes from key stakeholders to affect timely and complete implementation. Accountable for successful project implementation.
• Continually evaluate effectiveness of Campaign Execution processes. Identify and document possible improvement areas and repetitive/repeatable automation opportunities and develop solutions to address them.
• Deliver campaign and project status updates to key stakeholders at regular intervals through email communication and hosting face-to-face meetings.
• Designs/implements/manages robust processes and/or database solutions to support new business and operational activities.
• Monitors key operational metrics and responds as necessary to ensure consistently superior operational performance.
• Manage multiple, concurrent projects and able to deliver.
• Monitor customer communications for multiple brands – both automated and manual – to ensure compliance with rules, internal policies, and regulatory guidelines.
• Perform quality assurance tests to ensure links, image, subject lines, and dynamic elements are functioning correctly.
• Manage report development for Campaign Execution in support of campaigns.

Top Skills:

• High School Diploma or equivalent required. Bachelor’s degree from an accredited college or university strongly preferred with a focus on operations, computer science, information systems or engineering preferred.
• 1-3 years professional experience.

Nice to Have:

• Proficient in Microsoft Office products (Word, Excel, Visio, Power Point) and MS Project.
• Knowledge of SAP/CRM preferred.
• Knowledge of ERCOT, East, and Canada retail competition, customer protection rules, Competitive Retailers preferred.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-Hybrid

IDR is seeking a Systems Administrator III to join one of our top clients in Englewood, CO. This role involves managing and maintaining AI systems, performing system upgrades, and ensuring optimal operation of IT infrastructure. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Systems Administrator III:- Manage and maintain AI systems, including hardware and software components- Monitor system performance and ensure optimal operation of IT infrastructure- Perform system upgrades, patches, and routine maintenance to ensure security and reliability- Troubleshoot and resolve on-premise and cloud infrastructure issues- Implement and maintain backup and disaster recovery solutions- Administer and support Active Directory, DNS, DHCP, and other network services- Collaborate with other IT team members to develop and implement IT policies and procedures- Provide technical support and guidance to end-users and junior IT staff- Maintain documentation for system configurations, procedures, and network diagrams- Ensure NIST 800-171 compliance- Participate in on-call rotation and provide after-hours support as neededRequired Skills for Systems Administrator III:- 3-5 years' experience implementing and supporting Hypervisor/Hyperconverged environments (VMware, Nutanix etc.)- 1-3 years' experience implementing and supporting AWS or Azure Cloud Operations- 3-5 years' experience with IT Operations Monitoring Tools (Azure Monitor, VROperations, Solarwinds)- Ability to troubleshoot network connectivity between server-to-server infrastructure across environments- Experience with networks (LAN, WAN, VLAN) and patch management of devices- Familiarity with administration and troubleshooting various operating systems and platforms (Microsoft, Red Hat, Azure, AWS)- Excellent communication skillsWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;

Compensation Details: $70.34/hr W2