Maggie Wallace

IDR is seeking an IT Helpdesk Support Technician to join one of our top clients in St. Joseph, MI. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the IT Helpdesk Support Technician: Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor’s degree in any field but a firm interest and/or background in IT. This role will require excellent soft skills and will be focused on customer service. In this position you will be internal support for over 700 locations across the country. This will consist of password resets, network troubleshooting, printer/network installs, basic end user connectivity and software support. This will be on a team of around 15 – 20 other Level 1 Helpdesk Technicians.  Senior managers like to promote from within and this is the first place they look – there is plenty of potential for upward advancement! Required Skills for the IT Helpdesk Support Technician:

• Customer-service oriented mindset - Excellent Communication Skills is a must!
• Proficient experience with Microsoft Office 365
• Experience within an IT Support role (Network/Hardware)
• Basic Troubleshooting skills (IE: Password Resets, printer installs & troubleshooting, end user connectivity support, network troubleshooting, etc.)
• Bachelor’s Degree

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a dedicated and experienced Epic Application Coordinator - Grand Central to join one of our top clients in ATLANTA. This role is perfect for a professional with a strong background in Epic systems, particularly in the clinical or revenue cycle areas, and a knack for designing and implementing effective system configurations. If you are a self-starter with excellent communication skills and a commitment to continuous learning, we encourage you to apply today!

 

Position Overview/Responsibilities for the Epic Application Coordinator - Grand Central:

 

• Provide technical expertise in the Epic Hospital Billing application

• Design and implement workflows within the Epic system, translating clinical and financial requirements into effective system configurations

• Troubleshoot and provide high-level support for the Epic system

• Collaborate with various teams, including IT and clinical staff, on new system implementations

• Maintain current Epic certification and stay informed about changes in Epic and healthcare IT

Required Skills for Epic Application Coordinator - Grand Central:

 

• Solid experience with Epic systems, particularly in the clinical or revenue cycle areas

• Proven ability to design and implement workflows within the Epic system

• Strong problem-solving abilities and experience in handling tough situations, particularly when on-call

• Experience working with various teams, including IT and clinical staff

• Current Epic certification and a commitment to continuous learning

   

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

   

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IT Security Manager  IDR is seeking an IT Security Manager  to join one of our top clients in Atlanta, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! This is a hybrid position; must be local to Atlanta, GA! Position Overview for the IT Security Manager:

• Lead the hands-on technical team in managing IT security tools, automation, compliance standards, development, and delivery of best practices for security architecture and system design.
• Implement confidentiality measures that protects against unauthorized access, modification, or destruction.
• Helps to develop IT security policies and standards to support the security objectives.
• Develop and enforce the security policies and procedures, security awareness program.
• Conduct Risk Management analysis to identify areas of risk and develop security measures to prevent loss.

Required Skills for the IT Security Manager:

• Bachelor’s Degree
• 5+ Years of experience in Information Security with recent managerial experience
• 3+ Years of experience security technologies (e.g., Vulnerability Management, Penetration Testing, Email Security, EDR, MFA, SIEM, IPS, Firewalls).
• 1 or more of the following Certifications- Security+, CASP, CISSP, CISM, C-RISC, CISA, SANS
• Strong experience with FireEye (Trellix), Tenable.io, Nessus, Splunk, SolarWinds, Varonis, GRC tools, CrowdStrike Falcon, and LogRhythm.
• 3-5 years of experience in AWS environment.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization.
• Close-knit and team-oriented culture

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major market
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a dedicated and experienced Epic Application Coordinator - Professional Billing to join one of our top clients in Atlanta, GA. This role is perfect for a professional with a strong background in Epic systems, particularly in the clinical or revenue cycle areas, and a knack for designing and implementing effective system configurations. If you are a self-starter with excellent communication skills and a commitment to continuous learning, we encourage you to apply today!

 

This is a contract to hire, hybrid position in Atlanta, GA.

 

Position Overview/Responsibilities for the Epic Application Coordinator - Professional Billing:

 

• Provide technical expertise in the Epic Professional Billing application
• Design and implement workflows within the Epic system, translating clinical and financial requirements into effective system configurations
• Troubleshoot and provide high-level support for the Epic system
• Collaborate with various teams, including IT and clinical staff, on new system implementations
• Maintain current Epic certification and stay informed about changes in Epic and healthcare IT

 

Required Skills for Epic Application Coordinator - Professional Billing:

 

• Solid experience with Epic systems, particularly in the clinical or revenue cycle areas
• Proven ability to design and implement workflows within the Epic system
• Strong problem-solving abilities and experience in handling tough situations, particularly when on-call
• Experience working with various teams, including IT and clinical staff
• Current Epic certification and a commitment to continuous learning

 

What’s in it for you?

 

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

 

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking an InfoSec Engineer to join one of our largest clients. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This role is located in Roswell, GA.

Position Overview/Responsibilities for the InfoSec Engineer:

• Lead projects implementing security policies, procedures, and standards.
• Vet and operationalize new security services for on-premise and public cloud data centers.
• Perform tuning and maintenance on security solutions like EDR, IPS/IDS, and SIEM.
• Serve as an escalation point for SOC incidents and coordinate resolution efforts.
• Conduct application scans, penetration testing, and collaborate with PMaaS and VMaaS providers to address advanced findings.

Required Skills for the InfoSec Engineer: 

• Bachelor’s degree in IT or related field, or equivalent experience.
• 5+ years leading security and technology teams, managing operations, projects, budgets, and team leadership.
• Experience mitigating cybersecurity threats like phishing, SQL injection, DDoS, and ransomware.
• Skilled in implementing endpoint protection solutions (EDR/XDR, host FW) and applying MS O365 & Azure security policies.
• Strong problem-solving, communication, and collaboration skills, with knowledge of compliance standards (PCI DSS v4.0, ISO 27001, SOC 2).

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a dedicated and experienced Epic Application Coordinator - Cadence to join one of our top clients in ATLANTA. This role is perfect for a professional with a strong background in Epic systems, particularly in the clinical or revenue cycle areas, and a knack for designing and implementing effective system configurations. If you are a self-starter with excellent communication skills and a commitment to continuous learning, we encourage you to apply today!

 

Position Overview/Responsibilities for the Epic Application Coordinator - Cadence:

 

• Provide technical expertise in the Epic Hospital Billing application

• Design and implement workflows within the Epic system, translating clinical and financial requirements into effective system configurations

• Troubleshoot and provide high-level support for the Epic system

• Collaborate with various teams, including IT and clinical staff, on new system implementations

• Maintain current Epic certification and stay informed about changes in Epic and healthcare IT

Required Skills for Epic Application Coordinator - Cadence:

 

• Solid experience with Epic systems, particularly in the clinical or revenue cycle areas

• Proven ability to design and implement workflows within the Epic system

• Strong problem-solving abilities and experience in handling tough situations, particularly when on-call

• Experience working with various teams, including IT and clinical staff

• Current Epic certification and a commitment to continuous learning

   

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

   

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking an Implementation Specialist to join one of our top clients in Irving, TX. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview for the Implementation Specialist

Help with IT development, training, and support groups to develop rollout plans, schedules, training events, and project communications. Responsible for coordinating resources and planning events. Will assist with IT system training and application support and will act as the liaison between the IT department and end users.

Required Skills for the Implementation Specialist:

• Experience in an IT Project Coordinator/Jr. Project Manager position
• Proficient within Microsoft Office Suite
• Excellent communication/leadership skills
• Must have bachelor's degree
• Must be open to up to 70% travel

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a dedicated and experienced Epic Application Coordinator - Hospital Billing to join one of our top clients in LOCATION. This role is perfect for a professional with a strong background in Epic systems, particularly in the clinical or revenue cycle areas, and a knack for designing and implementing effective system configurations. If you are a self-starter with excellent communication skills and a commitment to continuous learning, we encourage you to apply today!

 

Position Overview/Responsibilities for the Epic Application Coordinator - Hospital Billing:

 

• Provide technical expertise in the Epic Hospital Billing application

• Design and implement workflows within the Epic system, translating clinical and financial requirements into effective system configurations

• Troubleshoot and provide high-level support for the Epic system

• Collaborate with various teams, including IT and clinical staff, on new system implementations

• Maintain current Epic certification and stay informed about changes in Epic and healthcare IT

Required Skills for Epic Application Coordinator - Hospital Billing:

 

• Solid experience with Epic systems, particularly in the clinical or revenue cycle areas

• Proven ability to design and implement workflows within the Epic system

• Strong problem-solving abilities and experience in handling tough situations, particularly when on-call

• Experience working with various teams, including IT and clinical staff

• Current Epic certification and a commitment to continuous learning

   

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

   

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a Lead Network Engineer to join one of our top clients in Brentwood, TN. This role is perfect for a highly technical network candidate with a strong desire to be hands-on and a proven track record in Microsoft Azure, Aruba Wireless, and Juniper. If you are looking for an opportunity to join a large/growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Lead Network Engineer:

- Lead the effort to document standard operational processes for new technology and complex technology installations.

- Train and socialize new processes and technologies to peers and internal support team.

- Work closely with architects to drive improvements to our network reliability.

- Define documentation standards and create in-depth Network Documentation and Architectural network diagrams.

- Regular rotation for on-call after hours and weekend support.

 

Required Skills for the Lead Network Engineer:

- Around 10 years of experience in network engineering and development.

- Expert Level Network Route Switch Knowledge including BGP, OSPF, and MPLS/LDP protocols.

- Advanced Juniper/Cisco Configuration understanding.

-Experience utilizing Aruba Wireless

- SDWan vendor Specific Knowledge (Palo Alto CloudGenix).

- Expert in Azure cloud networking concepts.

 

What’s in it for you?

- Competitive compensation package

- Full Benefits; Medical, Vision, Dental, and more!

- Opportunity to get in with an industry-leading organization

- Close-knit and team-oriented culture

 

Why IDR?

- 20+ Years of Proven Industry Experience in 4 major markets

- Employee Stock Ownership Program

- Medical, Dental, Vision, and Life Insurance

- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row