IT Systems Specialist
Decatur, Georgia, United States
CONTRACT
TERMS: contract
START DATE: 9/16/24
IDR is seeking a IT Systems Specialist to join one of our top clients in Decatur. This role involves providing technical support in a field services/onsite setting, specifically troubleshooting hardware. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the IT Systems Specialist:
- Provide technical support in a field services/onsite setting
- Troubleshoot hardware including desktops, laptops, printers, scanners, VOIP phones, and network equipment
- Travel throughout the state on a weekly basis to assigned regions
- Work in a hybrid remote/onsite model with a maximum of two telework days per week
- Participate in an ongoing long-term contract that renews annually
Required Skills for IT Systems Specialist:
- Proven experience in technical support in a field services/onsite setting
- Excellent technical knowledge of hardware and PC internal components
- Working technical knowledge of current protocols, operating systems, and standards, including TCP/IP, DNS, DHCP, Wireless technologies, and Windows OS
- Experience with ticketing systems, ideally ServiceNow
- Valid driver's license and reliable vehicle
- Comfortable working in inmate facilities and for a law enforcement agency
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row