Maggie Phillips

• Support retail billing operations by processing customer transactions and maintaining accounts
• Monitor and resolve billing exceptions within established SLAs while escalating when necessary
• Use analytical tools such as Excel, SQL, and Power BI to identify issues and ensure compliance
• Develop understanding of the customer lifecycle from contract initiation to final account processing
• Collaborate with internal teams, vendors, and utilities to resolve operational issues and support projects

• 3+ years of experience within sales operations or back office related billing experience (Energy Supplier, Utilities, insurance, claims, loans, sales analyst, etc.)
• Strong Excel skills including vlookups, pivot tables, and basic formulas
• Strong analytical skills with high attention to detail; experience with large datasets and discrepancy identification
• Bachelor’s degree from an accredited university
• Nice to have: Energy supplier back-office experience, Power BI, and SQL

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Project Manager - ServiceNow Implementation to join one of our top clients for an opportunity in New York. This role involves overseeing ServiceNow deployment projects within a nonprofit or mission-driven organization, ensuring successful delivery and adoption through structured project management and stakeholder coordination.

Position Overview for the Project Manager - ServiceNow Implementation:

• Manage and maintain project plans, timelines, and milestone tracking for designated ServiceNow implementation projects.
• Develop and oversee governance processes, including risk logs, issues, and dependency management.
• Facilitate governance meetings, status reviews, and milestone checkpoints to ensure project adherence.
• Coordinate with stakeholders and external partners to monitor progress and address scope or delivery risks.
• Support go-live validation, transition planning, and post-implementation reporting of project outcomes.

Requirements for the Project Manager - ServiceNow Implementation:

• 4–8 years of experience managing enterprise technology implementation projects
• Demonstrated experience managing or supporting ServiceNow implementations
• Working knowledge of ServiceNow delivery methodologies (e.g., NowCreate)
• Experience coordinating cross-functional stakeholders and external implementation partners
• Strong risk management and governance capabilities (RAID logs, milestone tracking, stakeholder coordination)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Sr Integration Engineer to join one of our top clients for a remote opportunity. This role is geared towards a seasoned integration specialist with expertise in Workday and enterprise system integrations, supporting a leading organization in the enterprise technology space.

Position Overview for the Sr Integration Engineer:

• Design, develop, and troubleshoot API-driven integrations between Workday and various enterprise platforms
• Leverage deep knowledge of Workday APIs, data structures, and business process behavior
• Collaborate with cross-functional teams to ensure seamless integration architecture and workflow solutions
• Ensure integration security and schema validation to maintain system integrity

Requirements for the Sr Integration Engineer:

• 4+ years of Workday Integration experience
• Experience with Workday SOAP APIs (Web Services)
• Experience with Workday REST APIs
• Strong understanding of Workday data model and object relationships
• Hands-on experience with XML structure, namespaces, and schema validation

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

• Perform hands-on upgrades of Windows 10 systems to Windows 11 across various departments.
• Run and monitor deployment scripts via SCCM to ensure successful upgrades.
• Validate post-deployment functionality before proceeding to the next device.
• Coordinate with clinical and administrative staff to schedule upgrades with minimal disruption.
• Troubleshoot basic issues that may arise during or after the deployment, and document upgrade status and report any recurring issues.

• 1+ years of experience in IT support, systems deployment, or related field.
• Hands-on experience with SCCM for software or OS deployment.
• Basic knowledge of Windows operating systems, especially Windows 10 and 11.
• Ability to travel to medical facilities around the Great Philadelphia area.
• Prior experience working in a healthcare environment and/or a HIPPA-compliant facility 
• Must have valid driver’s license and functional vehicle.

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a PowerBI Developer to join one of our top clients for an opportunity in Dallas, TX. This role is integral to the data and analytics team within a leading organization focused on enterprise data solutions and cloud-based analytics. The position offers the chance to design and build impactful BI solutions in a collaborative environment.

Position Overview for the PowerBI Developer:

• Responsible for designing, developing, and maintaining scalable reporting and dashboard solutions using Power BI.
• Partner closely with business stakeholders, analysts, and engineering teams to transform complex data into actionable insights.
• Ensure data accuracy, optimize performance, and support reporting scalability in a cloud-based environment.
• Gather requirements directly from the business and translate them into impactful BI solutions.
• Work extensively with advanced SQL development and Google BigQuery data integration.

Requirements for the PowerBI Developer:

• 7+ years of hands-on experience developing Power BI dashboards, reports, and data visualizations.
• 7+ years of advanced SQL development and query optimization experience.
• 5+ years of experience working with Google BigQuery and large-scale cloud data environments.
• Strong experience with data modeling, DAX, ETL processes, and performance tuning.
• Excellent communication and stakeholder engagement skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Senior Data Engineer to join one of our top clients for an opportunity in Austin, TX. This role involves designing and implementing complex data solutions within a collaborative, technology-driven environment. It offers the chance to work with cutting-edge cloud data services and contribute to high-impact projects across the organization.

Position Overview for the Senior Data Engineer:

• Design and implement scalable data solutions utilizing Azure services such as Synapse Analytics, Databricks, Snowflake, Azure SQL, and more.
• Develop robust data pipelines and transformations (ETL/ELT) to support business needs.
• Collaborate with stakeholders to gather data requirements and deliver tailored solutions.
• Ensure all data solutions are reliable, scalable, and secure, following best practices.
• Implement CI/CD and DevOps practices to streamline development workflows.

Requirements for the Senior Data Engineer:

• 10+ years of IT experience, including a minimum of 5 years as a Data Engineer.
• 5+ years of experience with the Azure cloud platform and Azure data services.
• Proven experience with Azure Key Vault, Azure Blob Storage, ADLS Gen2, Databricks Pipeline, Log Analytics, Logic App, Purview, Azure Functions.
• Experience with Databricks, Power BI, SQL, Python, API, and PySpark.
• Proficiency in optimizing ETL processes, data warehousing, and managing data lakes.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Martech Architect to join one of our top clients for a hybrid opportunity out of New York. This role involves supporting a leading financial services organization with enterprise marketing technology strategies and solutions. The position offers a chance to work on innovative projects involving Adobe Experience Cloud and related ecosystems, providing valuable expertise and strategic direction.

Position Overview for the Martech Architect:

• Define and lead enterprise Martech architecture strategies across Adobe Experience Cloud and related ecosystems
• Design scalable integrations between CMS, CDP, analytics, personalization, and customer journey orchestration platforms
• Architect solutions involving Adobe Experience Manager (AEM), Adobe Experience Platform (AEP/CDP), Adobe Analytics, Adobe Target, and Marketo
• Develop architecture POVs, solution roadmaps, and strategic recommendations for enterprise clients
• Translate business and marketing requirements into scalable technical architectures and implementation strategies

Requirements for the Martech Architect:

• 8–10+ years of experience in Martech architecture, digital experience platforms, or enterprise marketing technology solutions
• Strong engineering and technical architecture background with hands-on implementation experience
• Deep expertise with enterprise CMS and web content management platforms, preferably Adobe Experience Manager (AEM)
• Strong understanding of Customer Data Platforms (CDP), customer journey orchestration, and enterprise marketing ecosystems
• Experience integrating analytics, segmentation, personalization, and first-party customer data systems

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Mid-Level Java Developer to join one of our top clients for remote opportunity. The organization specializes in developing and maintaining complex government systems, focusing on eligibility and enrollment processes. The role offers the opportunity to work on Java-based applications utilizing technologies like Spring and Hibernate, supporting critical systems in a collaborative environment. This position is ideal for experienced developers seeking to contribute to impactful public sector projects.

Position Overview for the Senior Java Developer:

• Support the development and maintenance of Maine’s Eligibility and Enrollment systems.
• Perform technical duties including developing enhancements, troubleshooting issues, and advising on technical design.
• Collaborate with functional and testing teams throughout the SDLC to ensure system stability and improvements.
• Work on Java-based systems utilizing Spring, Hibernate, and Oracle databases.
• Support the ongoing support of critical government systems in a remote setting with a preference for local talent.

Requirements for the Mid-Level Java Developer:

• Experience with Java, Spring, Hibernate, and Oracle databases.
• Knowledge of Spring Batch is required.
• Prior experience supporting Eligibility and Enrollment (E&E) systems is preferred.
• Ability to develop, troubleshoot, and support Java systems throughout the SDLC.
• Strong collaboration and communication skills to work effectively with cross-functional teams.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Senior Integration Developer to join one of our top clients for an opportunity in Lansing, MI. This role involves leading the design and development of enterprise API and integration solutions within a government agency environment. The organization is focused on delivering scalable, secure, and reliable API services to support critical state operations.

Position Overview for the Senior Integration Developer:

• Lead the design, development, implementation, and support of enterprise API and integration solutions
• Design, develop, and manage APIs using IBM API Connect and related middleware technologies
• Translate business requirements into technical specifications, solution designs, and implementation plans
• Develop scalable REST and SOAP services aligned with enterprise architecture standards
• Collaborate with cross-functional teams including architects, analysts, and DevOps to ensure seamless integration

Requirements for the Senior Integration Developer:

• 10+ years of experience in integration, API development, and middleware technologies
• 5+ years of hands-on experience with IBM API Connect (APIC)
• Strong hands-on experience with AWS and Kubernetes
• Proven ability to translate business requirements into technical integration solutions
• Strong experience designing and developing REST and SOAP services

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.