Maggie Phillips

IDR is seeking a QA Tester to join one of our top clients for a remote opportunity in the United States. This role involves supporting the enhancement and maintenance of eligibility and enrollment systems within a government-related project, focusing on ensuring high-quality application performance across Java and Salesforce platforms. This is an excellent opportunity to contribute to impactful projects within the public sector.

Position Overview for the QA Tester:

• Support the testing and maintenance of Maine Eligibility & Enrollment (E&E) systems, including Java and Salesforce applications
• Develop and execute detailed test plans, test cases, and test scripts to ensure system functionality
• Collaborate with cross-functional teams throughout the Software Development Life Cycle (SDLC)
• Conduct defect identification, triage, and resolution to support system reliability
• Support regression, integration, and user acceptance testing (UAT) activities

Requirements for the QA Tester:

• Hands-on experience with functional testing methodologies
• Knowledge of Eligibility & Enrollment (E&E) systems
• Strong understanding of the Software Development Life Cycle (SDLC)
• Experience testing applications built on Java and Salesforce platforms
• Proven ability to troubleshoot, triage issues, and document defects clearly

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Legal Operations Manager to join one of our top clients for an opportunity in El Segundo, California. This role is pivotal in supporting the efficiency and strategic execution of the Legal Department within a growing enterprise environment. The company operates in the legal services industry and focuses on streamlining legal workflows and technology implementations to enhance overall performance.

Position Overview for the Legal Operations Manager:

• Manage, execute, and strategize legal operations projects and initiatives, including process improvements and technology implementations that are cross-functional in nature
• Support attorneys and Legal leadership with project planning, milestone tracking, timelines, and execution related to Legal's strategic initiatives
• Manage and optimize legal tools and systems such as matter management, contract lifecycle management, and e-billing
• Support the development and maintenance of metrics, dashboards, and operational reporting to improve business visibility into Legal's workload, performance, and priorities
• Coordinate training for Legal team members and business partners on systems, tools, and processes as needed

Requirements for the Legal Operations Manager:

• Minimum 5+ years of experience in Legal Operations, Legal Strategy, Management Consulting, or related disciplines
• Ability to maintain productive working relationships and treat fellow employees with respect
• Demonstrated success implementing legal operations frameworks at scale in a corporate, tech, or global environment
• Strong understanding of legal workflows such as litigation, corporate, compliance, regulatory, and contracts
• Excellent project management and communication skills with the ability to engage across technical and non-technical stakeholders

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Senior BI Analyst to join one of our top clients in Dallas, TX as a long term opportunity. If you are looking for an opportunity to join an organization who has invested in bleeding edge technology - Apply today! 

Position Overview/Responsibilities for the Senior Business Intelligence Analyst: The Sr. BI Analyst will join the Data Analytics & Reporting division. They will be responsible for gathering business requirements from stakeholders to effectively create and deliver Power BI reports and data visualizations for the business to consume. 

Required Skills for the Sr. BI Analyst: 

• 4+ years' experience within BI/data analytics, gathering requirements and delivering reports and data visualizations
• 4+ years' experience in Power BI & SQL 
• Hands on experience with Microsoft Fabric
• Must have strong experience and ability to effectively gather business requirements from stakeholders to effectively deliver reporting

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• 401k Match

IDR is seeking a Senior Business Analyst to join one of our top clients for a remote opportunity. Write 2-3 sentences summarizing this role and company (example industry) without naming the company or mentioning compensation.

Position Overview for the Senior Business Analyst - Provider Management:

• Lead requirements gathering, business analysis, and documentation activities for MMIS Provider Management modernization initiatives
• Facilitate Joint Application Design (JAD) sessions and requirements workshops with state agencies, business stakeholders, and cross-functional teams
• Translate business needs into clear, structured, and business-focused requirements documentation
• Conduct current vs. future state gap analysis and recommend process improvement opportunities
• Develop comprehensive Business Requirements Documents (BRDs), process flows, assumptions, operational impacts, and decision tracking documentation

Requirements for the Senior Business Analyst - Provider Management:

• 5+ years of experience as a Business Analyst supporting MMIS/MES or Medicaid modernization programs
• Strong client-side/state Medicaid experience preferred versus strictly vendor-module implementation experience
• Direct hands-on experience supporting Provider Management Module (PMM) or provider enrollment modernization initiatives
• Proven experience leading JAD sessions and stakeholder-facing requirements discussions
• Strong business requirements writing experience (business-focused documentation vs. highly technical specifications)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Senior Java Developer to join one of our top clients for remote opportunity. The organization specializes in developing and maintaining complex government systems, focusing on eligibility and enrollment processes. The role offers the opportunity to work on Java-based applications utilizing technologies like Spring and Hibernate, supporting critical systems in a collaborative environment. This position is ideal for experienced developers seeking to contribute to impactful public sector projects.

Position Overview for the Senior Java Developer:

• Support the development and maintenance of Maine’s Eligibility and Enrollment systems.
• Perform technical duties including developing enhancements, troubleshooting issues, and advising on technical design.
• Collaborate with functional and testing teams throughout the SDLC to ensure system stability and improvements.
• Work on Java-based systems utilizing Spring, Hibernate, and Oracle databases.
• Support the ongoing support of critical government systems in a remote setting with a preference for local talent.

Requirements for the Senior Java Developer:

• Experience with Java, Spring, Hibernate, and Oracle databases.
• Knowledge of Spring Batch is required.
• Prior experience supporting Eligibility and Enrollment (E&E) systems is preferred.
• Ability to develop, troubleshoot, and support Java systems throughout the SDLC.
• Strong collaboration and communication skills to work effectively with cross-functional teams.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Contract Specialist to join one of our top clients in Fort Worth, Texas. If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Contract Specialist:

• Data Entry
• Routing contracts
• Charging City departments for IT services 
• Setting up new accounts
• Creating billing/invoices
• Updating spreadsheets/databases
• Other administrative duties as required  

Required Skills for the Contract Specialist:

• 3+ years working in a Contracts Administrator position
• Prior professional experience handling contracts for clients/vendors for invoicing/billing support
• Professional experience using Microsoft office software especially Excel for procurement processes
• Bachelors or Associates Degree (Preferred)
• Prior experience working with City/Government (Preferred)

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-onsite

IDR is seeking a Telecom System Administrator to join one of our top clients in Texas. This role is perfect for individuals who thrive in a dynamic environment and are eager to contribute to a growing team. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Telecom System Administrator:

• Provide operational support and administration for telecom systems, including Webex and 8x8 platforms.
• Engage in Telecom Expense Management (TEM) analysis and optimization to support cost-effective operations.
• Collaborate with service desk, infrastructure, and field technology teams to resolve escalations and support nearly 800 branches across the US and Canada. Participate in telecom/network projects, migrations, and vendor coordination.
• Maintain a customer-service focus, assisting with after-hours patching and on-call rotations.

Required Skills for Telecom System Administrator:

• Minimum of 5 years of experience in telecom administration with hands-on expertise in Webex, Webex Contact Center, and 8x8 PBX systems.
• Proficiency in Telecom Expense Management (TEM) and Mobile Device Management (MDM) platforms.
• Advanced Excel skills, including VLOOKUPs and pivot tables, for executive-level reporting.
• Experience with cellular provisioning, vendor management, and service desk support environments.
• Strong analytical and problem-solving abilities, with excellent communication and customer service skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Business Analyst to join one of our top clients on a hybrid schedule for an opportunity in Austin, Texas. This role is focused on analyzing and evaluating business systems, understanding user needs, and translating technical information into clear documentation. The organization is a leader in providing innovative solutions across various industries, including healthcare and government services.

Position Overview for the Business Analyst:

• Review, analyze, and evaluate business systems and user needs to develop effective solutions
• Collaborate with IT and business teams to gather requirements and ensure project success
• Contribute to software development lifecycle activities including testing and implementation
• Develop clear, user-friendly documentation and training materials for internal applications
• Participate in process reengineering and recommend technology applications to improve efficiency

Requirements for the Business Analyst:

• Extensive experience reviewing, analyzing, and evaluating business systems and user needs
• Experience and thorough understanding of the business analysis areas of knowledge and its associated activities and tasks
• Experience participating in software development reviews and providing advice and assistance to team members in analysis, design, and testing
• Experience performing or participating in unit testing, support system testing, and user acceptance testing
• Extensive skill in planning and organizing work to meet goals and complete multiple assignments without compromising accuracy

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Senior Business Analyst to join one of our top clients for an opportunity in Austin, Texas. This role involves supporting the modernization of legacy systems through web-based solutions, utilizing .NET technologies and SQL. The company operates within the technology and government sectors, focusing on innovative solutions for complex systems.

Position Overview for the Senior Business Analyst:

• Develop, manage, and execute requirements and analysis activities supporting the conversion of legacy applications to modern web-based platforms using .NET technologies
• Analyze existing legacy system functionality, databases, and workflows to document current-state processes and system behavior
• Elicit, document, and validate business, functional, and non-functional requirements for web-based application development
• Perform gap analysis between current legacy systems and desired future-state web solutions, identifying functional, technical, and compliance gaps
• Collaborate with developers, architects, and database teams to ensure accurate translation of requirements into .NET and SQL-based solutions

Requirements for the Senior Business Analyst:

• 12+ years of experience in legacy system analysis and modernization strategies
• 12+ years of experience in Software Development Lifecycle (SDLC), particularly for web-based application development
• 12+ years of experience in gathering requirements elicitation and documentation (business, functional, and technical)
• 12+ years of experience in translating legacy application behavior into modern web-based system requirements
• 12+ years of experience in stakeholder facilitation, communication, and consensus building, project coordination, and task tracking

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-onsite