Maggie Wallace

IDR is seeking a Help Desk Analyst to join one of our top clients for an Onsite Position! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview & Responsibilities for the Help Desk Analyst: One of our top clients is looking for a Help Desk Analyst who will be responsible for providing service at their walk-up service desk to resolve incidents/requests, providing remote support using remote desktop tools, assist employees with installation, configuration, and troubleshooting of computer hardware – laptops, desktops, peripherals, printers, mobile devices. You will also be responsible for maintaining passwords, data integrity, and file system security for the computing environment. The ideal candidate will have great customer service and communication skills! Required Skills:

• 1+ years’ experience working in an IT Service Desk/Support role
• 1+ years’ experience configuring and troubleshooting Windows & Mac laptops
• 1+ years’ experience with Intune for Endpoint Management
• Knowledge of remote support 
• Hands on experience building laptops and re-imaging laptops
• Experience troubleshooting with Mac users & end users over the phone
• Basic Knowledge of Active Directory & Microsoft Teams

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a dynamic and experienced Business Analyst to join one of our top clients in the healthcare sector. This is an exciting opportunity for a professional with a deep understanding of Medicaid operations and a passion for modernization strategies. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Business Analyst:

• Support the early stages of Medicaid system modernization and strategy planning

• Develop and document detailed requirements for a Fiscal Agent RFP

• Assist in transition planning from legacy systems to new vendor-operated solutions

• Analyze current operations and identify opportunities to streamline and modernize processes

• Act as a liaison between state stakeholders, vendors, and operational teams

• Occasionally travel for stakeholder meetings or workshops (once per quarter or every 4-5 months)

Required Skills for Business Analyst:

• 5+ years of experience as a Business Analyst or Consultant in Medicaid operations

• Prior experience developing requirements for a Fiscal Agent RFP

• Deep understanding of Medicaid operational services (claims, provider management, fiscal operations)

• Experience working for or with state agencies, consulting firms, or Medicaid vendors

• Strong familiarity with Medicaid modernization strategies and fiscal agent transitions

• Excellent written and verbal communication skills

• Ability to work independently and collaborate across diverse teams

• Strong documentation and stakeholder management capabilities

• Located on East Coast

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Advance Practice Provider Position: Home Health - Advanced Practice Provider – Full Time Hybrid/Remote - (1-2 Days Remote) (3-4 Days In Patient Homes) Mileage and Cell phone Reimbursement + Quarterly Bonus + Possible Relocation Monday – Friday (No weekends, no call) Client is looking for skilled Nurse Practitioners and Physician Assistants eager for the opportunity to make a difference in patients' lives. The Advanced Practitioner at Client is a key member of an integrated Care Team, which includes a Registered Nurse and a Social Worker. The patients we serve often struggle with multiple serious diseases. Our Nurse Practitioners and Physician Assistants help patients improve their quality of life in the home and slow the progression of kidney disease, enabling positive health outcomes. Using your skills in this position will allow you to deliver personalized, compassionate medical care to individuals mainly chronic illness or kidney disease. You will also be responsible for caring for patients, maintaining accurate and current patient records and scheduling, and administering follow-up appointments to patients as required. Your gifts as a healthcare professional are urgently needed. In healthcare systems, the patient has too often become secondary due to processes and incentives that don’t positively impact the patient for the long term. We strive to change that narrative by putting our patients and their quality of life at the forefront of what we do. Roles and Responsibilities • Conducts assessments, including comprehensive annual wellness exams on patients both in the patients' home and in the virtual environment • Counsels and educates patients and families about benefits and programs available to help them live healthier lives • Documents items such as: appropriate chief complaint, all applicable diagnoses, past medical, family, and social history, review of systems, examinations, medications, allergies, assessment, and plan • Responsible for the coordination of care with primary care providers, specialists, and appropriate ancillary services • Completes all documentation and paperwork in a timely manner • Maintains quality of care standards as defined by the practice • This position will not be office-based but will be remote in the state in which employed and will need to attend periodic training/meetings outside of that state • Delivers evidence-based, timely care in a manner that reduces avoidable hospitalizations, maximizes quality of life, and puts patient health and satisfaction first • Prescribes medications, orders tests, and collaborates with the patient’s Client physician • Performs effectively, as reflected by improved patient quality outcomes, which will be measured and reported daily • Facilitates closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing • Assists patients with enrolling to access educational videos • Participates in the integrated care team meetings • Knowledge of disease diagnosis and prevention • Makes assessments of patients' health status • Develops treatment plans • Implements plans consistent with appropriate plans of care • Follows up and evaluates patients' status • Other duties as assigned Position Requirements • Active and unrestricted Registered Nurse and Nurse Practitioner or Physician Assistant license • Board certified for appropriate licensure (NP: ANCC/AANP; PA: NCCPA) • Current and unrestricted DEA certificate • Ability to work without direct supervision and practice autonomously • Access to transportation, a valid driver's license, and car insurance • Must be proficient with medical instruments and equipment required by the work • Knowledge of computer-based data management programs and information systems, as well as medical records and point-of-interview technology • Ability to communicate effectively in verbal and written form with retail and medical partners at various levels, patients, family members, physicians, and representatives of the community • Sound understanding of all federal and state regulations including HIPAA and OSHA • 2 or more years of direct patient care required • Managed Care/IPA/Health Plan experience • Experience conducting annual wellness visits or similar comprehensive visits virtually or in the home Benefits • Comprehensive medical, dental, vision, and life insurance • Paid vacation and holiday time • 401(k) plan with matching contributions (employer match vested 100% from day 1) • Pet Insurance • Company-paid life insurance • FSA & HSA  

IDR is seeking a talented Sr. Staff Accountant to join on of our top client's team in Sandy Springs. If you are an energetic, eager-to-learn professional with a knack for numbers and a passion for finance, we invite you to apply for this position. This is a chance to be part of a dynamic, team-oriented culture in a leading organization.

Position Overview/Responsibilities for the Sr. Staff Accountant:

• Play a crucial role in the month-end and year-end close processes
• Prepare and manage journal entries and account reconciliations
• Develop and present financial reports for internal and external stakeholders
• Collaborate with various internal departments

Required Skills for Sr. Staff Accountant:

• Minimum of 3 years of experience in a finance or accounting role
• Proficiency in Microsoft Excel
• Strong experience with GP or Dynamics 365
• Excellent communication skills and professional demeanor
• A Bachelor's or Master's degree in Finance, Accounting, or equivalent is required

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to join an industry-leading organization
• A close-knit, team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row