Maggie Phillips

IDR is seeking a M365 Systems Analyst to join one of our top clients for an on-site opportunity in Austin, TX. This role involves providing technical support and administration for Microsoft 365 services within a large organization, ensuring optimal performance, security, and compliance. The company specializes in a regulated industry, focusing on delivering seamless collaboration and communication solutions to its users.

Position Overview for the M365 Systems Analyst:

• Provide technical assistance for Microsoft 365 services such as Exchange, OneDrive, Purview, Viva, and Loop.
• Support user connectivity, troubleshoot performance issues, and manage security and compliance settings.
• Proactively monitor system health, document configurations, and maintain high availability.
• Collaborate with business units to gather requirements and implement productivity solutions.
• Assist in planning and executing IT projects related to Microsoft 365.

Requirements for the M365 Systems Analyst:

• 7+ years of experience administering M365 environments in a large organization.
• 7+ years of experience with Microsoft 365 tools including Power Automate, Power Apps, Teams, and OneDrive.
• Proven experience implementing governance and compliance policies in a regulated environment.
• Strong troubleshooting, communication, problem-solving, and security best practices knowledge.
• Ability to create technical documentation and deliver user training.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Clinical Applications Analyst to join one of our top clients for an in-office opportunity in Louisville, Kentucky. This role involves supporting clinical applications with a primary focus on WellSky Rehab, providing support, simple configuration, and user account management. The position emphasizes problem-solving, system support, and user training within a healthcare environment, specifically in rehabilitation settings.

Position Overview for the Clinical Applications Analyst:

• Provides problem solving and implementation skills, and/or as a team member to implement, upgrade and support complex application systems.
• Ensures that all systems are fully tested before implementation into production.
• Documents and describes complex processes and procedures relating to current and future systems environments.
• Trains and educates users on system functionality and capability.
• Provides mentoring and training in the areas of system analysis & design, specification development and documentation, end user training and client methodologies.
• This position will support WellSky Rehab and will primarily provide support, simple configuration and user account creation. There are no SQL query or interface support responsibilities associated with this role.

Requirements for the Clinical Applications Analyst:

• Experience supporting Clinical Applications/EMR
• Prefer someone with experience with Rehabilitation business and applications
• Knowledge of rehabilitation workflows and rehab-specific apps
• Ability to support system testing and documentation processes
• Strong communication skills for user training and support

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Leave of Absence Coordinator to join one of our top clients for an onsite opportunity in Rancho Mirage, CA. This role involves supporting employee leave programs within a healthcare-focused organization, ensuring compliance and effective management through coordinating leave processes and data.

Position Overview for the Leave of Absence Coordinator:

• Manage and coordinate employee leave of absence cases, ensuring adherence to company policies and legal requirements.
• Serve as the point of contact for employees and managers, providing guidance on leave procedures and documentation.
• Collaborate with HR and payroll teams to ensure accurate tracking and reporting of leave data.
• Handle sensitive and confidential information with professionalism and discretion.
• Assist in process improvement initiatives related to leave administration.

Requirements for the Leave of Absence Coordinator:

• Knowledge of MS Office Suite (Excel, Word, Outlook, and PowerPoint) and HR information systems
• One (1) year of leave of absence administration experience; Healthcare experience preferred
• Bachelor’s degree required
• Ability to prioritize tasks and manage time efficiently to meet deadlines
• Detailed oriented

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a AWS DevOps Engineer to join one of our top clients for a remote opportunity. This role involves supporting cloud infrastructure, automating deployments, and managing CI/CD pipelines within a dynamic cloud environment, typically serving enterprise-level organizations in technology and financial services sectors.

Position Overview for the AWS DevOps Engineer:

• Hands-on AWS DevOps engineer with experience building CI/CD pipelines and managing AWS cloud infrastructure.
• Responsible for automating infrastructure provisioning and troubleshooting production environments.
• Support deployment workflows using tools like GitHub, Terraform, and AWS services such as Lambda, ECS, and RDS.
• Use monitoring tools such as Datadog, CloudWatch, and CloudTrail to identify, troubleshoot, and resolve issues.
• Collaborate with development teams to enhance automation, reliability, and cloud operations efficiency.

Requirements for the AWS DevOps Engineer:

• 5+ years of relevant DevOps / Cloud Engineering experience
• Experience with CI/CD and DevOps tooling such as GitHub, GitHub Actions, Terraform, SonarQube, Artifactory
• Strong hands-on AWS infrastructure experience managing services like IAM, ECS, Lambda, EKS, RDS PostgreSQL, and S3
• Experience troubleshooting and triaging cloud / production issues
• Familiarity with monitoring tools such as Datadog, CloudWatch, and CloudTrail

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Desktop Support Technician to join one of our top clients in Los Angeles, CA. This role is a fantastic opportunity for individuals eager to provide exceptional end-user support within a dynamic and fast-paced environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Desktop Support Technician:

• Deliver frontline desktop support to end users across our client's campus, ensuring timely and effective resolution of issues.
• Manage and resolve support requests from a ticket queue, focusing on troubleshooting Windows environments and hardware problems.
• Perform system builds, imaging, and device configuration, while assisting with hardware deployment and logistics.
• Provide account and access support, and assist users with application-related issues.
• Communicate effectively with end users, setting appropriate expectations and escalating issues when necessary.

Required Skills for Desktop Support Technician:

• 2-3 years of experience in Desktop Support, with a strong emphasis on customer service and communication.
• Proficiency in troubleshooting Windows environments and working independently from a ticket queue.
• Strong problem-solving skills and a professional, service-oriented approach.
• Experience with hardware deployment, imaging, and workstation builds is preferred.
• Familiarity with ServiceNow and supporting enterprise users in an onsite environment is advantageous.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a MMIS Project Manager to join one of our top clients for a remote opportunity. This role involves supporting large-scale Medicaid system modernization projects within the healthcare technology sector, providing leadership across multiple teams and vendors to ensure successful project delivery.

Position Overview for the MMIS Project Manager:

• Lead end-to-end project management of Provider Management interfaces and integrations, from initial planning through deployment and operational readiness
• Develop and manage detailed project schedules, milestones, risks, issues, dependencies, and action items across multiple teams and vendors
• Coordinate delivery and testing activities, including System Integration Testing (SIT), User Acceptance Testing (UAT), and production deployment
• Proactively identify and resolve technical blockers, stalled decisions, and cross-team dependencies to keep projects on track
• Facilitate meetings and communicate effectively with technical and non-technical stakeholders to ensure project goals are met

Requirements for the MMIS Project Manager:

• Active PMP certification required
• 4+ years of IT project management experience supporting system implementation, integration, or modernization initiatives
• Experience with Medicaid/MMIS, Medicaid Enterprise Systems, or similar large-scale healthcare programs
• Direct experience managing system interfaces and integrations across multiple vendors and platforms
• Strong understanding of SDLC, Agile, and Waterfall methodologies, along with testing phases such as SIT and UAT

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Senior SEO Analyst. The role is a contract position based remotely in Eagan, Minnesota. In this position, you will be responsible for identifying high-value search opportunities, analyzing competitive share of search, optimizing content, and aligning SEO strategies with Mayo Clinic Laboratories' business priorities. This role combines hands-on SEO work with collaboration to enhance organic visibility and traffic growth for the Mayo Clinic Laboratories test catalog.

Position Overview for the Senior SEO Analyst:

• Identify and prioritize search topics with significant demand that align with Mayo Clinic Laboratories’ test catalog and strategic priorities

• Conduct competitive share of search analysis to assess current standings and opportunities for growth

• Assist in user intent alignment, audience analysis, and content assessment for targeted topics

• Plan and recommend new and optimized content to enhance organic visibility and traffic

• Support efforts to create scalable, repeatable SEO frameworks and strategies aligned with business goals

Requirements for the Senior SEO Analyst:

• 3+ years of experience managing enterprise SEO campaigns

• Experience developing and implementing SEO strategies, conducting technical audits, and solving SEO problems

• Experience optimizing for B2B use cases

• Experience with SEMRush, GEO, AI search visibility strongly preferred

• Experience working with technical product catalogs and Adobe tools, especially customer journal analytics strongly preferred

What's in it for you?

• 100% remote work flexibility in Eagan, Minnesota

• Opportunity to contribute to impactful SEO strategies for a well-known healthcare organization

• Collaborative environment with exposure to enterprise SEO tools and best practices

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program

Dedicated Engagement Manager who is committed to you and your success.

Medical, Dental, Vision, and Life Insurance

ClearlyRated's Best of Staffing® Client and Talent Award winner 13 years in a row.

#LI-Remote

IDR is seeking a Finance Operations Analyst to join one of our top clients for a remote opportunity. This role is part of a global marketing and communications organization, offering broad exposure to finance, procurement, and marketing operations. You will serve as a strategic operational partner, ensuring financial processes run smoothly and efficiently to support business objectives.

Position Overview for the Finance Operations Analyst:

• Summarized position involving partnership with marketing teams to manage budgets, forecasts, procurement, vendor relationships, and workforce oversight.
• This role provides critical support to enable confident investment decisions and operational efficiency within a fast-paced, global environment.
• You will act as the go-to operational expert for marketing units, translating financial insights into actionable guidance and ensuring compliance with policies.

Requirements for the Finance Operations Analyst:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 5-7 years of experience in financial operations, budget management, procurement, or a related role, preferably supporting marketing or commercial functions within a large enterprise.
• Excellent analytical skills with the ability to interpret complex financial data and draw insights.
• Solid understanding of accounting principles, financial regulations, and compliance standards.
• High proficiency with AI applications, Microsoft Excel, and Microsoft PowerPoint or equivalent.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.