Tyler Carver

IDR is seeking a Technical Customer Service Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This is a contract to hire* position; fully onsite in Suwanee, GA paying $18/hr W2. 

Position Overview for the Technical Customer Service Advisor

• Receive inbound inquiries regarding products and services
• Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed
• Investigate and resolve a variety of technical and non-technical inquiries
• Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status

Required Skills for the Technical Customer Service Advisor:

• 1+ years of professional experience working in a Call Center or customer service
• 1+ years of professional experience, troubleshooting, tech support, or help desk
• Ability to handle customer request via phone calls, chat sessions and emails
• Successful background taking 60+ inbound calls per day
• Excellent communication skills and high level of professionalism
• High Technical Aptitude, troubleshooting experience

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-Onsite

IDR is seeking a Data Engineer to join one of our top clients for an opportunity in Brentwood, TN. This role supports marketing automation and strategic data initiatives within a dynamic organization focused on campaign orchestration, personalization, and data integration across channels. The position is hands-on and heavily technical, requiring strong data pipeline management and migration expertise.

Position Overview for the Data Engineer:

• Support the migration of marketing platforms, including ongoing data validation and reconciliation between old and new systems
• Build and enhance scalable data pipelines for activation, reporting, and analytics
• Validate data accuracy, integrity, and governance during critical migration phases
• Collaborate closely with IT teams on APIs, data feeds, and platform integrations
• Enable new data capabilities to ensure continuous campaign and reporting operations

Requirements for the Data Engineer:

• Strong SQL skills (joins, deduplication, window functions)
• Proficiency in Python and Snowflake expertise (critical)
• Hands-on experience with data pipelines, APIs, and cloud data platforms
• Experience supporting platform migration projects, especially in marketing data environments
• Ability to own end-to-end data pipelines, from ingestion to activation and reporting

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-remote

PMO Analyst Terms: 1 yr contract Target Pay Rate: $40 - $45/hr C2C Interview Process: 2 rounds   Work schedule details: Onsite Location: Boston, MA Overview We are seeking a detail-oriented PMO Analyst to support project management operations and ensure effective planning, tracking, and reporting across projects. This role will be responsible for maintaining project documentation, managing project plans, supporting status reporting, and coordinating operational logistics. The ideal candidate has strong organizational skills, experience working within a Project Management Office (PMO), and proficiency with Microsoft Project, PowerPoint, and project tracking tools such as Jira. Key Responsibilities

• Develop, maintain, and update project work plans using Microsoft Project (MPP)
• Create and deliver weekly and monthly status reports using Microsoft PowerPoint
• Support Jira setup, configuration, and ongoing maintenance for project tracking
• Assist with project coordination activities, including co-location logistics and team support
• Manage onboarding and offboarding procedures for project team members
• Track project milestones, deliverables, risks, and dependencies
• Maintain project documentation and ensure alignment with PMO standards and processes
• Support requirements traceability and documentation efforts
• Collaborate with project managers, stakeholders, and cross-functional teams to ensure project visibility and alignment

Required Skills & Qualifications

• Proficiency in Microsoft PowerPoint and Microsoft Project
• Experience supporting PMO functions and project coordination activities
• Strong experience with status reporting and project documentation
• Excellent organizational, communication, and time management skills
• Ability to manage multiple priorities and work in a fast-paced environment

Preferred Skills

• Experience with Jira and Confluence
• Familiarity with Agile methodologies
• Experience creating and maintaining Requirements Traceability Matrix (RTM)
• Understanding of project lifecycle and PMO best practices

 

IDR is seeking a Media Planner to join one of our top clients for an opportunity in Memphis, TN. This role involves developing and managing strategic media plans across various digital channels, collaborating with cross-functional teams to optimize campaigns, and providing insights to improve media performance. The company specializes in digital advertising and marketing solutions, focusing on innovative audience engagement strategies.

Position Overview for the Media Planner:

• Develops and manages strategic media plans across search, display, video, and paid social channels, including both time-bound and always-on campaigns
• Collaborates with cross-functional teams to develop, revise, and manage cross-channel funnel strategies related to media and audience journeys
• Partners with stakeholders to understand goals and objectives, determining the optimal media mix to achieve desired outcomes
• Develops targetable audience strategies based on defined audience segments and stays current with evolving media landscapes and data privacy issues
• Maintains holistic media and audience plans, establishing budgets and forecast projections, coordinating with Media Ops and agency partners as needed

Requirements for the Media Planner:

• Minimum of 3 years of experience in the online advertising space
• Exposure to media and advertising technology platforms (DSPs)
• Foundational understanding of how media platforms inform and support media planning
• Experience with media planning tools preferred but not required
• Strong written and verbal communication skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Talent Acquisition Coordinator to join one of our top clients for an opportunity in Lehi, UT. This role is an integral part of the Talent and Culture organization focused on fostering collaboration, innovation, and growth within a dynamic industry. The position offers a chance to support the recruitment process through data management and process improvement, creating meaningful impacts for candidates and employees alike.

Position Overview for the Talent Acquisition Coordinator:

• Manage requisitions and position data within SuccessFactors, ensuring accuracy and alignment with workforce planning and organizational needs
• Oversee hiring transactions, including offer review and validation of compensation details, to support timely and compliant hiring processes
• Partner with Talent Acquisition, HR, and business leaders to ensure seamless hiring workflows and data integrity across various systems
• Support continuous improvement initiatives related to requisition workflows, position governance, and data accuracy to enhance operational efficiency
• Serve as a quality control checkpoint by reviewing all hire transactions and identifying trends or errors to recommend process enhancements

Requirements for the Talent Acquisition Coordinator:

• Minimum of 2+ years' experience in Talent acquisition, Human Resources, or Recruiting
• Experience managing job requisitions and position data in SAP SuccessFactors or a similar HRIS/ATS
• Proven ability to support recruiting programs such as internships, high-volume recruiting, or internal mobility
• Bachelor's degree from an accredited college or university is preferred
• Experience in position management or headcount governance, as well as data auditing and supporting high-volume or multi-location hiring environments

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Senior HR Operations Specialist to join one of our top clients for an opportunity in Fountain Valley, California. This role is ideal for an experienced HR professional with a strong background in leave of absence administration within a healthcare or radiology setting. The position offers a chance to oversee end-to-end leave processes and ensure compliance across federal and state regulations.

Position Overview for the Senior HR Operations Specialist:

• Serve as the subject matter expert for end-to-end leave of absence (LOA) administration, ensuring compliance with organizational policies and federal/state regulations.
• Manage all aspects of LOA case management, including FMLA, CFRA, PDL, ADA accommodations, Workers’ Compensation, and personal leaves.
• Act as the primary point of contact for employees, managers, HR, Employee Health Services, and third-party administrators regarding LOA and Workers’ Compensation claims.
• Coordinate Workers’ Compensation claims from initial filing through closure, including transitions between leave types.
• Lead the ADA interactive process, facilitating discussions with employees and managers for temporary or permanent work restrictions.

Requirements for the Senior HR Operations Specialist:

• 5+ years of experience administering LOA programs, including FMLA, CFRA, PDL, ADA, and Workers’ Compensation.
• Strong knowledge of federal and state leave laws and HR compliance requirements.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent organizational and multi-tasking skills in a high-volume, fast-paced environment.
• Strong communication and consultative skills with the ability to support employees, managers, and HR partners effectively.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Functional & Automation Tester to join one of our top clients for a REMOTE opportunity in Nashville, Tennessee. This role is ideal for someone experienced in software testing within government or complex application environments, with a focus on automation and manual testing.

Position Overview for the Functional & Automation Tester:

• Conduct functional testing for state government projects, ensuring application standards and requirements are met
• Develop, execute, and maintain manual and automated test scripts using tools like Selenium with AI assistance
• Analyze design documentation, user stories, and requirements to create comprehensive test cases
• Identify, document, and track defects throughout the testing lifecycle, collaborating with development teams as needed
• Support multiple testing phases including system, integration, and regression testing in fast-paced environments

Requirements for the Functional & Automation Tester:

• 4+ years of experience as a Software Tester or in a similar role, preferably in the US State government sector
• Familiarity with Agile, hybrid Agile, and waterfall development frameworks
• Working knowledge of test management software such as JIRA or JAMA
• Ability to create detailed test scripts based on design documents and user stories
• Experience with API testing using Postman and writing SQL queries for database validations

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Virtualization Engineer to join one of our top clients for an opportunity in Loveland, Colorado. This role involves supporting enterprise virtualization projects within a dynamic IT environment focused on migration, troubleshooting, and optimization of virtualization platforms. The company operates in the technology sector, emphasizing cutting-edge infrastructure solutions for large-scale environments.

Position Overview for the Virtualization Engineer:

• Provide hands-on virtualization engineering support, including migrations and performance tuning
• Manage and troubleshoot VMware and Hyper-V environments in enterprise settings
• Utilize tools such as SCVMM, PowerShell, and migration utilities to automate and streamline processes
• Collaborate with cross-functional teams to implement high availability, clustering, and disaster recovery strategies
• Document procedures and communicate technical information effectively to stakeholders

Requirements for the Virtualization Engineer:

• 5+ years of hands-on virtualization engineering experience
• Proven experience migrating VMware environments to Hyper-V in an enterprise setting
• Strong expertise in Windows Server, Active Directory, and the Microsoft virtualization stack
• Experience with tools such as SCVMM, PowerShell automation, and migration utilities
• Knowledge of storage, networking, and backup solutions in virtualized environments

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

$60-$70/hr #LI-HYBRID

Advance Practice Provider Position: Home Health - Advanced Practice Provider – Full Time Hybrid/Remote - (1-2 Days Remote) (3-4 Days In Patient Homes) Mileage and Cell phone Reimbursement + Quarterly Bonus + Possible Relocation Salary: 125-135K Base + Bonus Monday – Friday (No weekends, no call) Client is looking for skilled Nurse Practitioners and Physician Assistants eager for the opportunity to make a difference in patients' lives. The Advanced Practitioner at Client is a key member of an integrated Care Team, which includes a Registered Nurse and a Social Worker. The patients we serve often struggle with multiple serious diseases. Our Nurse Practitioners and Physician Assistants help patients improve their quality of life in the home and slow the progression of kidney disease, enabling positive health outcomes. Using your skills in this position will allow you to deliver personalized, compassionate medical care to individuals mainly chronic illness or kidney disease. You will also be responsible for caring for patients, maintaining accurate and current patient records and scheduling, and administering follow-up appointments to patients as required. Your gifts as a healthcare professional are urgently needed. In healthcare systems, the patient has too often become secondary due to processes and incentives that don’t positively impact the patient for the long term. We strive to change that narrative by putting our patients and their quality of life at the forefront of what we do. Roles and Responsibilities • Conducts assessments, including comprehensive annual wellness exams on patients both in the patients' home and in the virtual environment • Counsels and educates patients and families about benefits and programs available to help them live healthier lives • Documents items such as: appropriate chief complaint, all applicable diagnoses, past medical, family, and social history, review of systems, examinations, medications, allergies, assessment, and plan • Responsible for the coordination of care with primary care providers, specialists, and appropriate ancillary services • Completes all documentation and paperwork in a timely manner • Maintains quality of care standards as defined by the practice • This position will not be office-based but will be remote in the state in which employed and will need to attend periodic training/meetings outside of that state • Delivers evidence-based, timely care in a manner that reduces avoidable hospitalizations, maximizes quality of life, and puts patient health and satisfaction first • Prescribes medications, orders tests, and collaborates with the patient’s Client physician • Performs effectively, as reflected by improved patient quality outcomes, which will be measured and reported daily • Facilitates closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing • Assists patients with enrolling to access educational videos • Participates in the integrated care team meetings • Knowledge of disease diagnosis and prevention • Makes assessments of patients' health status • Develops treatment plans • Implements plans consistent with appropriate plans of care • Follows up and evaluates patients' status • Other duties as assigned Position Requirements • Active and unrestricted Registered Nurse and Nurse Practitioner or Physician Assistant license • Board certified for appropriate licensure (NP: ANCC/AANP; PA: NCCPA) • Current and unrestricted DEA certificate • Ability to work without direct supervision and practice autonomously • Access to transportation, a valid driver's license, and car insurance • Must be proficient with medical instruments and equipment required by the work • Knowledge of computer-based data management programs and information systems, as well as medical records and point-of-interview technology • Ability to communicate effectively in verbal and written form with retail and medical partners at various levels, patients, family members, physicians, and representatives of the community • Sound understanding of all federal and state regulations including HIPAA and OSHA • 2 or more years of direct patient care required • Managed Care/IPA/Health Plan experience • Experience conducting annual wellness visits or similar comprehensive visits virtually or in the home Benefits • Comprehensive medical, dental, vision, and life insurance • Paid vacation and holiday time • 401(k) plan with matching contributions (employer match vested 100% from day 1) • Pet Insurance • Company-paid life insurance • FSA & HSA