Tyler Carver

Senior SAP Production Planning Analyst IDR is seeking a Senior SAP Production Planning Analyst to join one of our top clients in the Memphis, TN area! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today ! Full Relocation Assistance can be provided. Work schedule: 4 days onsite, 1 day remote each week in Memphi s. TN. *The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.* Position Overview for the Senior SAP Production Planning Analyst:

• Manage Production Planning related activities to support large ERP implementation including design and documentation, data conversion, configuration, testing and training.
• Review and approve changes for Production Planning configurations.
• Assist with risk-based audits of existing or planned systems.
• Support Production Planning functionality within SAP as needed including documentation and analysis of the entire manufacturing process.
• Aid in the development and review of system capability strategy to meet requirements.
• Collaborate with PMO to ensure products are made in timely fashion and system remains in compliance.

Required Skills for the Senior SAP Production Planning Analyst:

• 5+ years' experience configuring, supporting, and implementing SAP Production Planning for large client operations
• 3+ years' experience in production support & planning in a manufacturing environment 
• Proficient in configuring and working through SAP programs and modules such as Solution Manager, MDM, GRC, AP/AR, among others.
• Relevant SAP Certifications are preferred

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

 

Contact Center Director We are currently seeking qualified candidates to work as a Contact Center Director. JOB SUMMARY: The Contact Center Director is responsible for the daily operations of the call center as well as identification and implementation of process improvements. Leverage best-in-class applications Five9, WFO, and Salesforce to drive improved performance and enhance the patient engagement experience. This role will regularly interact with other departments, including information technology, marketing, and operations and manages outside vendors.  ESSENTIAL FUNCTIONS:

• Provide leadership for centralized phone operations, including patient inquires, appointment scheduling and outbound calling programs
• Achieve call center performance targets such as patient satisfaction, wait time and patient service representation productivity and quality
• Collaborate and ensure effective communication with other leaders and team members to align operations and implement workflow, quality, and process improvements as required
• Maintain appropriate staffing levels to meet call volume while meeting assigned budget
• Responsible for team member engagement and retention through practices that promote communications, recognition, teamwork, and effective employee relations practices
• Ensure training and development of team members by identifying training needs and establishing initiatives to meet company/individual objectives
• Responsible for holding team members to the highest integrity and professionalism standards
• Resolve service issues, including patient inquires

QUALIFICATIONS REQUIRED:

• Minimum of 8 years contact center management experience of 25 or more employees

• Expertise with automated dialing platforms with significant Inbound and Outbound call volumes
• Bachelor’s degree preferred or equivalent combination of education and experience
• Proficient in using the Microsoft Office software applications (Excel, Word, PowerPoint)

• Excellent organization, time management and multi-tasking abilities to meet assigned deadlines
• Team building as well as coaching for performance and development skills
• Ability to develop, read and interpret quantitative and qualitative reports to measure and evaluate contact center and individual performance
• Communicate effectively, both written and orally, with all levels of the organization, team members, patients, and vendors

BENEFITS:

• Medical, dental, and vision insurance
• Childcare assistance, up to $500 per month/child
• 401K with company match
• STD, LTD, Life Insurance
• Paid Time Off and Paid Holidays

 

IDR is seeking a Data Quality Analyst to join one of our top clients. This role is pivotal in ensuring the integrity, consistency, and accuracy of data across the organization. If you are a data enthusiast with a knack for identifying trends and anomalies, and you're looking for an opportunity to join a dynamic, team-oriented culture, we encourage you to apply today!

 

Position Overview/Responsibilities for the Data Quality Analyst:

• Perform tests and comparisons on large data sets to ensure data integrity
• Run data queries to identify coding issues and data exceptions, and clean data as needed
• Gather and interpret data from primary or secondary sources to identify trends
• Evaluate system enhancements and recommend resolutions for identified issues
• Collaborate with data engineers to improve and standardize data collection and storage processes
• Communicate corrective actions to staff and leadership when errors are discovered
• Define and maintain data standards, definitions, and models

 

Required Skills for Data Quality Analyst:

• Bachelor's degree in statistics, mathematics, computer science, information management, or similar
• At least 5 years of experience in a data analysis role
• Proficiency in programming languages, including Structured Query Language (SQL)
• Strong understanding of database management, data warehousing, and ETL processes
• In-depth knowledge of statistical methods and tests
• Experience with data organization and calculation programs such as Power BI and MS Excel
• Exceptional analytical and advanced problem-solving skills
• Excellent interpersonal and communication skills

 

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

 

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a dynamic and experienced Engineering Manager, OMS to join one of our top clients in Brentwood, TN. This is an exciting opportunity for a seasoned professional to oversee and manage engineering projects related to our client's Order Management System (OMS). If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Engineering Manager, OMS:

• Oversee and manage OMS-related engineering projects from planning through execution, ensuring alignment with business goals.

• Troubleshoot and debug OMS code to address technical challenges and ensure optimal system performance.

• Collaborate with cross-functional teams, including e-commerce, supply chain, and IT, to enhance OMS functionality and integration.

• Lead and mentor engineering team members, fostering technical excellence and professional growth.

• Drive the design, development, and implementation of cloud-based microservices within OMS architecture.

• Ensure efficient use of Azure cloud resources for scalability and reliability of OMS applications.

Required Skills for Engineering Manager, OMS:

• Extensive experience with IBM Sterling OMS and expertise in key modules, including Distributed Order Management (DOM), Warehouse Management System (WMS), Catalog Management, Global Inventory Visibility (GIV), and Reverse Logistics.

• Proficiency in Java programming for OMS customization and troubleshooting.

• Strong understanding of OMS architecture and the full lifecycle of various order types.

• Experience with cloud development using microservices and Azure platform.

• Demonstrated expertise in e-commerce systems and integration with OMS.

• Proven ability to lead technical teams and manage complex engineering projects.

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Fearful that her ailing father will be drafted into the Chinese military, Mulan (Ming-Na Wen) takes his spot -- though, as a girl living under a patriarchal regime, she is technically unqualified to serve. She cleverly impersonates a man and goes off to train with fellow recruits. Accompanied by her dragon, Mushu (Eddie Murphy), she uses her smarts to help ward off a Hun invasion, falling in love with a dashing captain along the way.

Marlin (Albert Brooks), a clown fish, is overly cautious with his son, Nemo (Alexander Gould), who has a foreshortened fin. When Nemo swims too close to the surface to prove himself, he is caught by a diver, and horrified Marlin must set out to find him. A blue reef fish named Dory (Ellen DeGeneres) -- who has a really short memory -- joins Marlin and complicates the encounters with sharks, jellyfish, and a host of ocean dangers. Meanwhile, Nemo plots his escape from a dentist's fish tank.

IT Security Manager  IDR is seeking an IT Security Manager  to join one of our top clients in Atlanta, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! This is a hybrid position; must be local to Atlanta, GA! Position Overview for the IT Security Manager:

• Lead the hands-on technical team in managing IT security tools, automation, compliance standards, development, and delivery of best practices for security architecture and system design.
• Implement confidentiality measures that protects against unauthorized access, modification, or destruction.
• Helps to develop IT security policies and standards to support the security objectives.
• Develop and enforce the security policies and procedures, security awareness program.
• Conduct Risk Management analysis to identify areas of risk and develop security measures to prevent loss.

Required Skills for the IT Security Manager:

• Bachelor’s Degree
• 5+ Years of experience in Information Security with recent managerial experience
• 3+ Years of experience security technologies (e.g., Vulnerability Management, Penetration Testing, Email Security, EDR, MFA, SIEM, IPS, Firewalls).
• 1 or more of the following Certifications- Security+, CASP, CISSP, CISM, C-RISC, CISA, SANS
• Strong experience with FireEye (Trellix), Tenable.io, Nessus, Splunk, SolarWinds, Varonis, GRC tools, CrowdStrike Falcon, and LogRhythm.
• 3-5 years of experience in AWS environment.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization.
• Close-knit and team-oriented culture

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major market
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a dynamic and experienced Enterprise Application Analyst to join one of our top clients in Nashville. This role is perfect for someone who is a subject matter expert in system configurations, data structures, and processes for assigned modules, applications, or products. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Enterprise Application Analyst:

• Provide detailed knowledge of product function and capability, assisting in escalated Tier 3 issues and other complex support needs.

• Work with product managers and business analysts to validate product requirements and provide analysis of product issues to detect patterns and identify necessary corrective actions.

• Analyze application roadmap, trends, and organizational needs, working with product manager and specialists to develop a strategy to resolve current issues and mitigate organizational risk.

• Assist in application releases and updates, and the start of school, end of year processing, and other events as it relates to the application and product cycle.

• This is a 6-month contract-to-hire position, requiring a minimum of 4 years of college or relevant experience and relevant IT industry certification.

Required Skills for Enterprise Application Analyst:

• 4 years in a technical/analytical role.

• Strong analytical and troubleshooting skills.

• Understanding of enterprise-level applications and data systems.

• Ability to work and collaborate with cross-functional teams.

• Experience with SharePoint, programming, Microsoft, and Ntext.

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row