IDR is excited to announce an opportunity for a talented QA Automation Tester to join our esteemed client's team in Dallas, Texas. This role is perfect for a self-motivated and creative individual who thrives in a fast-paced environment. If you have a knack for software test automation design, planning, scripting, and execution, we encourage you to apply today!
Position Overview/Responsibilities for the QA Automation Tester: - Design, plan, script, and execute software test automation for key customer-facing applications - Work closely with developers, project managers, and other stakeholders throughout the Software Development Life Cycle (SDLC) - Execute automated test iterations, track and report test results, troubleshoot, and coordinate bug fixes - Participate in a hybrid work schedule, with flexibility for three days on-site per week - Collaborate with a diverse team of professionals, contributing to an ever-growing, team-oriented culture Required Skills for QA Automation Tester: - Minimum of 3 years of software development experience as a QA Tester - Proficiency in scripting with WebDriver-compatible languages (e.g., Java, JavaScript/Node.js, Python, C#, etc.) using Selenium - Strong understanding of test automation frameworks - Bachelor's degree in computer science or a related field What’s in it for you? - Competitive compensation package - Comprehensive benefits, including Medical, Vision, and Dental - Opportunity to join an industry-leading organization - A close-knit, team-oriented culture Why IDR? - Over 25 years of proven industry experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner for 11 consecutive yearsIDR is seeking a Enterprise Engineer to join one of our top clients in Nashville, TN. This role is perfect for a seasoned IT professional who thrives in a dynamic, multi-platform enterprise environment and is adept at managing both public and private cloud environments. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Enterprise Engineer: - Serve as a technical SME and/or resource on various IT projects and tasks - Provide tier 3 level support for enterprise systems - Act as Project Manager for small projects - Review market trends and recommend technology strategies to align with business initiatives - Develop and maintain technology roadmaps to drive innovation within the organization - Collaborate with both IT and business senior leadership to influence budget decisions for technology and business investment - Manage cloud environments in accordance with security guidelines - Mentor and provide guidance to less experienced team members Required Skills for Enterprise Engineer: - Bachelor's Degree in Information Technology or related field - 4+ years of experience in a similar role - Must have either MSCE or VCP certification - Experience with Microsoft Azure, Office365 Suite, SharePoint, VMware, Storage and Backup Technologies, Citrix, Cisco UCS Platform, SCCM, Disaster Recovery, Hyper converge technologies, Nutanix - Knowledge of IAAS, SAAS, PAAS and DRAAS - Strong communication, collaboration, and coordination skills What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a rowIDR is seeking a Tridion CMS Developer for a remote role supporting a major digital content platform. This opportunity is ideal for someone experienced in SDL Tridion with a strong background in CMS architecture and UI/UX development. If you're passionate about large-scale digital content delivery and building seamless web experiences, we encourage you to apply!
Position Overview / Responsibilities:
Design and implement scalable CMS frameworks using SDL Tridion
Build and manage schema, templates, and workflows
Contribute to public-facing UI/UX solutions using modern web technologies
Collaborate across development, design, and content teams
Ensure CMS performance, reliability, and scalability
Required Skills:
SDL Tridion development (2+ years)
CMS systems experience (4+ years)
HTML5, JavaScript, CSS3, SASS, XML proficiency
CI/CD, REST API knowledge, responsive design expertise
Nice-to-Have:
SDL Sites 9 and XPM
Akamai or CDN experience
SDL WorldServer
What’s in it for you?
Long-term, fully remote contract
Enterprise-level CMS project exposure
Competitive pay
Work with a modern digital experience stack
IDR is seeking a Sales Consultant to join one of our top clients in Fort Lauderdale, Florida. This role offers the flexibility of working from home and in the field for sales calls around Broward County. If you are passionate about sales, enjoy building relationships, and are looking for an opportunity to join a large, growing organization with a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Sales Consultant:
Consult with businesses, leveraging our client's key referral channels and partnerships to educate stakeholders on services, and provide consultative solutions to increase market share and drive revenue.
Achieve monthly unit and revenue expectations by prospecting, selling, and submitting new business.
Develop and maintain key referral sources, including Accountants, Banks, and existing clients, to secure referrals to end-user sales.
Engage in continuous training and development to enhance your sales skills and comprehensively understand the product offerings.
Travel may be required to visit channel partners, attend sales incentive trips, participate in ongoing training, and attend area meetings.
Required Skills for Sales Consultant:
High School Diploma required, Bachelor's Degree preferred.
Minimum of 1 year of experience in a relevant sales/marketing role.
Experience in B2B sales or HCM industry is a plus.
Must possess a valid Driver's License.
Proficiency in using digital tools, including conversational intelligence tools.
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Comprehensive rewards, including tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
Tech Lead – NICE CXone & Conversational AI | Fort Mill, SC – 100% Onsite
IDR is seeking a Tech Lead to oversee the implementation of modern contact center solutions using NICE CXone and conversational AI tools. This individual will lead cloud migrations, design omnichannel workflows, and architect scalable and secure customer interaction platforms for a leading enterprise client.
Position Overview / Responsibilities:Lead architecture and design for contact center systems using NICE CXone
Build complex call flows, IVRs, and WEM/QM modules via NICE Studio
Drive conversational AI initiatives using NLU tools like Dialogflow and Lex
Oversee cloud migration efforts from legacy systems to CCaaS platforms
Guide performance tuning, telephony integration, and agent desktop design
Mentor development teams and enforce quality through code reviews
Align UX, API, data, and AI strategies into unified customer experience solutions
Address and resolve issues related to scalability, security, and API integration
8+ years in contact center platforms; NICE CXone expert (ACD, IVR, Studio, WEM, QM)
Deep scripting experience using NICE Studio
Conversational AI & NLU tool experience (Dialogflow, Lex, Kore.AI, LUIS)
Hands-on knowledge of SIP, WebRTC, VoIP protocols
Cloud expertise (AWS preferred), with prior experience migrating contact centers to CCaaS
Strong understanding of authentication/security protocols (OAuth, OpenID)
Familiarity with RPA tools (UiPath, Automation Anywhere)
Excellent leadership, troubleshooting, and mentoring skills
Preferred certifications: NICE CXone, Nexidia, Autopilot, Gen AI integrations
High-impact role driving cloud modernization in customer engagement systems
Long-term contract with opportunity for right-to-hire
Work with CX leaders and modern tools in a large enterprise ecosystem
Comprehensive benefits including Medical, Dental, and Vision
Work with a top staffing partner recognized 11+ years by ClearlyRated
IDR is seeking a dynamic and experienced Techno-Functional Consultant to join one of our top clients in Denver, Minneapolis, or Texas. This role is perfect for a seasoned professional with a deep understanding of utility industry transformation initiatives and hands-on experience with SAP IS-U. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Techno-Functional Consultant: - Act as the primary liaison between business users and technical teams for software module requirements, enhancement, and solution design. - Analyze and interpret business requirements into functional specifications, ensuring alignment with software capabilities and utility industry standards. - Lead workshops to gather and validate business and functional requirements. - Configure, test, and support the assigned solution module throughout design, UAT, cutover, and go-live. - Collaborate with architects, engineers, integration teams, and business stakeholders to maintain alignment. Required Skills for Techno-Functional Consultant: - 3-7 years of experience in utility industry transformation initiatives. - 2-5 years of hands-on configuration and testing in SAP IS-U. - Strong knowledge of SAP IS-U modules: Device Management, Billing & Invoicing, FICA, Customer Service, etc. - Proven experience in regulatory compliance frameworks (SOX, NERC, etc.). - Strong communication, stakeholder management, and workshop facilitation skills. - ABAP debugging or enhancement experience is a plus. What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row ;Compensation Details: $77/hr W2
#LI-HybridData Engineer – Cloud & BI
Location: Orlando, FL Schedule: OnsiteIDR is seeking a Data Engineer – Cloud & BI to support data pipeline development and business intelligence integration within a cloud-native environment. This role will focus on building scalable data infrastructure using AWS and Snowflake while enabling reporting and analytics through BI tools like Power BI and Tableau. The ideal candidate is local to Orlando, FL, and brings strong technical depth in both cloud data engineering and BI enablement.
Position Overview / Responsibilities:Design and build robust data pipelines leveraging AWS cloud services and Snowflake
Implement ETL/ELT workflows using Python and SQL to support analytics initiatives
Manage data integration and orchestration through AWS tools such as S3, MWAA (Managed Airflow), Lambda, and IAM
Optimize Snowflake performance, schema design, and data loading strategies
Collaborate with BI teams to deliver reliable, accurate data to dashboards and reports
Apply best practices in data governance, security, and compliance
Engage with business users to translate reporting needs into technical solutions
Document data flows and support knowledge transfer within the engineering team
6+ years of data engineering experience in cloud environments (AWS or Azure)
Strong hands-on experience with AWS services: S3, Lambda, IAM, and MWAA (Managed Airflow)
3+ years of hands-on experience with Snowflake, including design and performance tuning
Proficient in Python for scripting, automation, and data processing workflows
Expert-level SQL skills with solid understanding of data warehousing concepts
Experience using Power BI and/or Tableau for reporting and visualization
Familiarity with data governance and data privacy standards
Strong communication skills with ability to explain technical details to stakeholders
Must be local to Orlando, FL – This is an onsite position
Experience mentoring junior engineers or providing technical leadership
Familiarity with DevOps or CI/CD concepts as applied to data pipelines
Work on modern cloud-based data infrastructure with a growing team
Collaborate directly with BI and business teams to drive value from data
High-visibility role with opportunities to shape data workflows and best practices
Stable, full-time opportunity with room for long-term growth and technical impact
IDR is seeking a dynamic and experienced Construction Project Coordinator to join one of our top clients in Memphis, Tennessee. This role is perfect for a seasoned professional with a strong background in restoration project management, who is ready to take on new challenges in a fast-paced environment. If you are looking for an opportunity to join a large and growing organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Construction Project Coordinator:Manage and oversee restoration projects, including fire, water, mold, and mitigation
Coordinate and lead project teams of 5 or more members
Ensure compliance with insurance, restoration, and construction industry standards
Be on call for 7 days, followed by 7 days off, with typical working hours from 7-5
Travel within a 2-hour radius around Memphis, with a company car provided
Required Skills for Construction Project Coordinator:
2+ years of restoration project management experience
Strong knowledge of insurance, restoration, and construction industry
Experience in managing project teams of 5 or more members
High School Diploma
Valid Driver's License with a satisfactory driving record
Preferred Certifications:
IIRC Certification - Institute of Inspection Cleaning & Restoration
ASD - Applied Structural Drying Technician
WRT - Water Damage Restoration Technician
OCT - Odor Control Technician
What’s in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row