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Kristin Finical

IT Recruiter at IDR, Inc.
4.80
from 141 reviews
Jobs
Technical Support Engineer - Service Management
Santa Clara, California, United States
CONTRACT
  • TERMS: contract
  • START DATE: 10/13/25
IDR is seeking a Technical Support Engineer to join one of our top Tech clients in Santa Clara, CA. This role offers an exciting opportunity to get your foot in the door with one of the largest digital technology organizations! If you're looking to get your foot in the door with one of the most innovative industry leaders...Apply today!  Position Overview/Responsibilities for the Technical Support Engineer - Service Management: We're seeking an experienced Technical Support Engineer with a passion for excellence. The Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow partners and customers. This includes developing subject matter expertise within the technical support department. The engineer is responsible for owning and resolving issues daily, technical cases created by customers seeking help to understand or resolve an unexpected behavior or answer technical questions about the ServiceNow software and platform.   Top Skills:
  • 2+ years’ Experience supporting external customers with troubleshooting difficult technical issues
  • 2+ years' Experience writing & debugging Object Oriented code in Java & JavaScript
  • Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML
  • Experience with relational databases such as MySQL
  • Experience administering: Linux, Unix OR Microsoft Server
  • Experience within ServiceNow Platforms
Why IDR?
  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
  1.  
#LI-Onsite

Payroll Analyst
Brentwood, Tennessee, United States
CONTRACT
  • TERMS: contract
  • START DATE: 10/13/25

IDR is seeking a Payroll Analyst to join one of our top clients in Nashville, TN. This role is an exciting opportunity for a motivated and independent professional with a strong background in payroll and payroll tax. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Payroll Analyst:

  • Support the payroll team in the analysis and processing of payroll to ensure accuracy and compliance with all applicable state and federal wage and hour laws.

  • Assist in the overall improvement of payroll processing efficiency and accuracy.

  • Verify and validate payroll tax application and lead the reconciliation of payroll tax accounts.

  • Perform research of newly imposed payroll taxes to provide proper guidance and understanding of correct application.

  • Assist with setting up new locations with local payroll tax withholding obligation, registration with local agencies, and filing of all local services tax returns.

  • Collaborate with the IT and Human Resources to optimize setup and configuration of Kronos timekeeping.

  • Provide excellent customer service to all team members and business partners and stakeholders.

Required Skills for Payroll Analyst:

  • 4 years payroll and payroll tax experience.

  • Kronos experience.

  • ADP Enterprise experience.

  • Tax filing experience with knowledge of federal and state government payroll tax regulations; to include wage garnishments.

  • Working knowledge of generally accepted accounting principles, practices, and procedures.

  • Strong proficiency in Microsoft Excel, Access, and Word.

  • Strong communication, leadership, analytical, and problem-solving skills.

  • Self-motivated, independent, and can be their own boss.

What’s in it for you?

  • Competitive compensation package.

  • Full Benefits; Medical, Vision, Dental, and more!

  • Opportunity to get in with an industry-leading organization.

  • Close-knit and team-oriented culture.

Why IDR?

 
  • 25+ Years of Proven Industry Experience in 4 major markets.

  • Employee Stock Ownership Program.

  • Medical, Dental, Vision, and Life Insurance.

  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid


Technical Support Engineer - Automation
San Diego, California, United States
CONTRACT
  • TERMS: contract
  • START DATE: 10/13/25
IDR is seeking a Technical Support Engineer to join one of our top Tech clients in San Diego, CA. This role offers an exciting opportunity to get your foot in the door with one of the largest digital technology organizations! If you're looking to get your foot in the door with one of the most innovative industry leaders...Apply today!  Position Overview/Responsibilities for the Technical Support Engineer - Automation: The Technical Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. The Technical Support Engineer generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. Technical Support Engineers are responsible for managing and resolving the most challenging issues for the ServiceNow platform. This includes being the first point of escalation within the technical support department as well as providing regular communication updates to customers on the progress of their requests/cases.   Top Skills:
  • Experience writing and debugging JavaScript Code or similar language
  • Working knowledge of object-oriented programming (Java and JavaScript)
  • Understanding of SQL and database concepts
  • Working knowledge of Web Technologies (Apache, Tomcat, HTML, XML, JSON)
  • Understanding of remote administration via SSH, SNMP, WMI, PowerShell
  • Understanding of Networking concepts including TCP/IP, HTTP, concepts of firewall, load balancer and ports
  • Familiarity with VMware, AWS, Azure, Event Management Systems
  • Excellent troubleshooting skills
Why IDR?
  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
  1.  
#LI-Onsite

Client Services Engineer
Atlanta, Georgia, United States
CONTRACT
  • TERMS: contract
  • START DATE: 10/13/25

IDR is seeking a Client Services Engineer to join one of our top clients in Atlanta, GA. This role is perfect for individuals who excel in providing exceptional end-user support and are eager to contribute to a dynamic and collaborative team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Client Services Engineer:

  • Provide end-user support for hardware and software through email, phone consultations, and remote sessions.

  • Create and maintain technical support documentation for organizational knowledge sharing.

  • Utilize ServiceNow for incident management and support ticket resolution.

Required Skills for Client Services Engineer:

  • Minimum of 5 years of experience in end-user support for hardware and software.

  • Proficiency in ServiceNow, SCCM, and MS InTune.

  • Strong customer service and troubleshooting skills.

  • Experience in SLA-driven incident management systems.

  • Ability to create comprehensive technical documentation.

What's in it for you?

  • Competitive compensation package Full Benefits; Medical, Vision, Dental, and more!

  • Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets

  • Employee Stock Ownership Program

  • Medical, Dental, Vision, and Life Insurance

  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row


Senior Software Engineer
Dallas, Texas, United States
CONTRACT
  • TERMS: contract
  • START DATE: 10/6/25

IDR is excited to announce an opportunity for a talented Senior Software Engineer to join our esteemed client's team fully remote. This role is perfect for a seasoned professional who thrives in a dynamic environment, has a passion for technology, and is adept at driving digital transformation. If you are seeking an opportunity to contribute to a large, growing organization with a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Senior Software Engineer: - Collaborate with Product Owners and Business Analysts to design, develop, and maintain custom software solutions - Drive long-term scalability and sustainability of the business through innovative technology solutions - Work closely with various teams within the organization to ensure cohesive and effective execution of projects - Lead high-performance teams and foster a continuous improvement mindset - This is a short term contract position Required Skills for Senior Software Engineer: - 7+ years of experience leading software delivery teams and developing solutions - 5+ years of experience in software development, with a focus on using .NetCore platforms integrated with APIs, and deployed in Azure Cloud - Experience with React-JS frontend library - Hands-on experience with Microsoft Azure platform and services - Knowledge or experience with PowerBI, Alteryx, and Azure Data Factory - Certified AZ-305: Designing Microsoft Azure Infrastructure Solutions or equivalent experience What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Technical Support Engineer - Service Management
Santa Clara, California, United States
CONTRACT
  • TERMS: contract
  • START DATE: 8/25/25
IDR is seeking a Technical Support Engineer to join one of our top Tech clients in Santa Clara, CA. This role offers an exciting opportunity to get your foot in the door with one of the largest digital technology organizations! If you're looking to work with one of the most innovative industry leaders...Apply today!  Position Overview/Responsibilities for the Technical Support Engineer: The Technical Support Engineer will be responsible for managing and resolving challenging issues for external ServiceNow partners and customers. The engineer is responsible for owning and resolving issues daily, technical cases created by customers seeking help to understand or resolve an unexpected behavior or answer technical questions about the ServiceNow software and platform. Duties Include:
  • Debugging JavaScript code and finding better solutions to custom code
  • Support engineers use the ServiceNow platform via an internal implementation of its tools to diagnose customer issues
  • Cases are created by customers and managed by engineers using the ServiceNow software platform
  • This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills
  Required Skills for Technical Support Engineer
  • 2+ years’ Experience supporting external customers with troubleshooting difficult technical issues
  • 2+ years' Experience writing & debugging Object Oriented code in Java & JavaScript
  • Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML
  • Experience with relational databases such as MySQL
  • Experience administering: Linux, Unix OR Microsoft Server
  • Experience within ServiceNow Platforms
Why IDR?
  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
#LI-Onsite

IT Business Analyst
Houston, Texas, United States
CONTRACT
  • TERMS: contract
  • START DATE: 9/15/25
We are seeking a skilled Technical Business Analyst to support the Product Owner for our client in Houston! This hybrid role combines key responsibilities of a Business Analyst and a Scrum Master, playing a vital role in the successful execution of digital projects and agile delivery.  If you're looking for an opportunity to work for a rapidly growing company in Houston, TX! APPLY TODAY! Overview: This hybrid role combines key responsibilities of a Business Analyst and a Scrum Master, playing a vital role in the successful execution of digital projects and agile delivery. The ideal candidate will bring hands-on experience with websites, digital ecosystems, and enterprise platforms, and will act as a strategic liaison between business, marketing, and technical teams. A strong understanding of Agile practices, stakeholder engagement, backlog management, and enterprise CMS (Adobe Experience Manager or similar) is essential. Experience working on enterprise websites and digital marketing platforms is highly preferred. Responsibilities:
  • Collaborate with the Product Owner and stakeholders to elicit, document, and translate business and technical requirements into actionable user stories.
  • Manage and maintain the Azure DevOps (ADO) backlog; prioritize and groom stories for upcoming sprints.
  • Lead business-side User Acceptance Testing (UAT), including test planning, execution oversight, and issue tracking.
  • Prepare milestone updates and sprint summaries for business and technical stakeholders.
  • Coordinate with business users for testing, feedback loops, and change management to ensure smooth rollout of features.
  • Scrum Master Responsibilities
  • Facilitate core Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
  • Act as a servant leader to the team—identifying and removing blockers to maintain delivery momentum.
  • Monitor sprint health, team velocity, and workflow; proactively identify areas for improvement.
  • Champion Agile best practices and foster a high-performing, collaborative team environment.
  • Support the Product Owner in sprint goal definition and stakeholder alignment.
Top Skills:
  • 3–5 years of experience in a combined Business Analyst and Scrum Master role, ideally within digital or website teams
  • Experience working with enterprise websites, digital marketing platforms, and CMS tools (AEM experience is a strong plus)
  • Familiarity with user experience (UX) best practices, SEO fundamentals, QA/testing workflows, and digital analytics
  • Strong understanding of Agile/Scrum methodologies and ability to lead teams through Agile delivery cycles
  • Azure DevOps or similar tools for backlog and sprint management
Nice to Have:
  • Agile certification (e.g., Certified ScrumMaster, PSM) preferred
What’s in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture
 Why IDR?
  • 27+ Years of Proven Industry Experience in 4 major markets
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
#LI-Hybrid  

IT Business Analyst
Plano, Texas, United States
CONTRACT
  • TERMS: contract
  • START DATE: 10/13/25
IDR is seeking a proactive and detail-oriented IT Business Analyst to join one of our clients technical consulting team. This role is ideal for a professional with at least 5 years of experience who is passionate about translating complex business needs into clear, actionable technical requirements. The successful candidate will be a key liaison between our clients and our technical delivery teams, ensuring that our solutions effectively solve our clients' business challenges. Key Areas:
  • Requirements Gathering & Analysis: Conduct in-depth interviews, workshops, and research to elicit, document, and analyze business needs from clients. Translate these needs into detailed user stories, functional specifications, and technical requirements.
  • Stakeholder Management: Serve as the primary point of contact between client business teams and our internal technical teams. Manage stakeholder expectations, facilitate communication, and ensure alignment throughout the project lifecycle.
  • Solution Design & Strategy: Collaborate with technical leads, architects, and developers to define and design innovative solutions that meet client requirements. Provide input on technical feasibility, scope, and project timelines.
  • Process Modeling: Document and model current ("As-Is") and future ("To-Is") business processes. Identify opportunities for process improvement and automation.
  • Quality Assurance & User Acceptance Testing (UAT): Support the QA process by helping to define test cases and validation criteria. Facilitate and manage the UAT process with clients to ensure the final product meets all business requirements.
  • Documentation & Reporting: Create and maintain comprehensive project documentation, including requirements documents, process flows, and training materials. Provide regular updates and reports to project managers and clients on progress and changes.
  • Client Relationship Building: Foster strong, trusting relationships with clients by understanding their business objectives and consistently delivering value.
Top Skills:
  • 2+ years of experience as a technical business analyst, preferably within a technical or IT consulting environment
  • Experience writing clear, concise, and comprehensive requirements documentation (user stories, functional specifications, use cases)
  • Experience with agile and waterfall methodologies
  • Proficiency in a requirements management or project management tools (Jira, Confluence, Trello, Azure DevOps)
  • Bachelor's degree in Business, Information Technology, or a related field
  • Experience with web/mobile applications for software development
Preferred Skills:
  • Knowledge of a specific industry vertical (e.g., Finance, Healthcare, Retail)
  • Certifications such as CBAP (Certified Business Analysis Professional) or a Scrum Master certification
  • Experience with data analysis and visualization tools
  • Familiarity with UI/UX principles
What’s in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture
 Why IDR?
  • 27+ Years of Proven Industry Experience in 4 major markets
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
#LI-Hybrid  

Data Modeler / Information Architect
Jersey City, New Jersey, United States
CONTRACT
  • TERMS: contract
  • START DATE: 9/26/25

IDR is seeking a Data Modeler / Information Architect to join one of our top clients for an opportunity in Jersey City, NJ. This role involves redesigning and enhancing data models to support business needs, integrating master data management practices, and working with large data lakes and Databricks solutions. The company operates within the data technology and analytics industry, offering innovative solutions to optimize data infrastructure.

Requirements:

  • 6+ years of experience in data modeling and architecture
  • Expert in Erwin, data architecture, and Databricks
  • Advanced data modeling skills with proven experience in MDM and data quality
  • Hands-on background with large data lakes
  • Ability to interpret SPARK code

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Billing Operations Analyst
Princeton, New Jersey, United States
CONTRACT
  • TERMS: contract
  • START DATE: 10/6/25
We are seeking a skilled Retail Operations Analyst to ensure accurate, timely customer transactions, account maintenance, and monthly billing. The ideal candidate brings strong analytical skills, process discipline, and working familiarity with data tools to help drive customer satisfaction and operational excellence. If you're looking for an opportunity to work for a rapidly growing company in New Jersey, APPLY TODAY! Responsibilities:
  • Develop a thorough understanding of the electricity and gas customer lifecycle—from contract initiation through final account processing.
  • Work within the customer management systems to process daily operational tasks and electronic transactions with vendors/utilities.
  • Monitor and resolve transaction and billing exceptions within established SLAs; escalate appropriately when needed.
  • Use reporting and analytical methods (e.g., Excel, SQL/Power BI where applicable) to identify issues and maintain compliance with internal/external SLAs.
  • Perform root cause analysis to address exceptions, errors, and process gaps; recommend and implement fixes.
  • Research and analyze complex business problems using software tools and knowledge of the retail energy market.
  • Support execution of new business and regulatory requirements.
  • Serve as a subject matter expert for transaction and billing questions.
  • Create and maintain clear process documentation for training and reference; deliver training to colleagues as needed.
  • Collaborate with internal teams, management, external vendors, and utilities to resolve issues and support projects.
Top Skills:
  • Bachelor Degree from accredited university.
  • 2-4 years Operations or Back Office related experience.
  •  Proficiency in Microsoft Tools: Word, Excel, Outlook.
  • Strong analytical and mathematical skills; comfort working with large datasets.
  • Ability to solve complex problems with minimal guidance and make sound decisions.
Nice to Have:
  • College degree in business or related area preferred.
  • Working knowledge of deregulated energy market preferred
  • Previous energy/utility industry experience preferred.
  • Proficient in SharePoint, Power BI, and SQL Server Management Studio.
What’s in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture
 Why IDR?
  • 27+ Years of Proven Industry Experience in 4 major markets
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
#LI-Hybrid