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Victor Ruiz

Delivery Manager at IDR, Inc.
4.77 from 286 reviews

Jobs

Executive Experience Consultant - Santa Clara, CA

Santa Clara, CA, United States
CONTRACT
  • TERMS: contract
  • START DATE: 10/5/26

IDR is seeking a Executive Experience Consultant - Santa Clara, CA to join one of our top clients for an onsite opportunity. This role involves designing and delivering exceptional executive experiences within a fast-paced, high-volume environment, focusing on strategic advisory and flawless program execution for a global technology company.

Position Overview for the Executive Experience Consultant - Santa Clara, CA:

  • Serve as a strategic orchestrator and delivery lead for executive briefings, ensuring seamless and personalized experiences.
  • Partner with cross-functional teams and stakeholders to design human-centric, memorable engagements that drive customer transformation.
  • Manage end-to-end logistics, vendor relationships, and on-site execution to uphold the highest standards of hospitality and operational excellence.
  • Facilitate Voice of the Customer sessions to gather insights, tailor experiences, and continuously improve program outcomes.
  • Operate effectively in a fast-paced environment, balancing strategic influence with operational execution, often under pressure and with tight deadlines.

Requirements for the Executive Experience Consultant - Santa Clara, CA:

  • 8+ years of experience in executive marketing, event management, or customer-facing program management in a large, complex organization.
  • Strong executive presence, with confident, warm, and clear communication at all organizational levels.
  • Demonstrated relationship management skills, including building trust with vendors, internal stakeholders, and senior clients.
  • Exceptional organizational skills and a proactive, anticipatory approach to managing high-stakes projects.
  • Tech-savvy with proficiency in O365, CRM systems, Teams/Zoom, and briefing or event management tools.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Onsite 

Manager, F5 & Application Delivery

Englewood, Colorado, United States
CONTRACT
  • TERMS: contract
  • START DATE: 10/29/26

IDR is seeking a Manager, F5 & Application Delivery to join one of our top clients for an opportunity in Englewood, Colorado. In this role, you will lead the team responsible for the availability, performance, and security of an enterprise F5 application delivery and web application firewall environment. You’ll drive SLA-focused operational outcomes across a hybrid delivery model while modernizing the platform through automation and software-defined/SaaS approaches.

Position Overview for the Manager, F5 & Application Delivery:

  • Lead and develop a team supporting enterprise F5 application delivery and WAF services, including day-to-day operations and continuous improvement
  • Own platform reliability outcomes (availability, performance, security), including incident, problem, and change management in an ITIL-aligned environment
  • Partner with stakeholders and IT leadership to align service delivery, priorities, and operational standards to business goals
  • Manage vendor relationships and offshore managed-services delivery, including escalation management and service quality oversight
  • Drive modernization and automation initiatives across the application delivery ecosystem (process, tooling, and engineering practices)

Requirements for the Manager, F5 & Application Delivery:

  • Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field (or equivalent experience)
  • 8+ years of experience in medium to large enterprise network/infrastructure environments
  • 2+ years of people-management or team-lead experience (hiring, mentoring, performance management, and development)
  • Strong F5 BIG-IP expertise across LTM, DNS/GTM, WAF/ASM, SSL offload, and DR/BC at a leadership/strategy level
  • Experience operating within SLA-driven IT service management practices (incident/problem/change) using ServiceNow or a similar platform

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
  • pay transparency: $62.17/hr W2 
  • #LI-Onsite  

GTM Operations Director

Santa Clara, California, United States
CONTRACT
  • TERMS: contract
  • START DATE: 11/2/26

IDR is seeking a GTM Operations Director to join one of our top clients for a remote opportunity. In this role, you’ll build and run the operating model that scales partner-delivered and embedded solutions, enabling predictable growth and strong partner satisfaction across regions and routes-to-market. You’ll serve as the operational “control tower” connecting partnerships, product, sales, finance, and legal to ensure compliant execution and high-quality delivery.

Position Overview for the GTM Operations Director:

  • Own and scale the end-to-end operating model for partner and embedded solution motions (onboarding through execution, billing, and support)
  • Run operating cadences (QBRs/MBRs), pipeline and forecast reviews, and program health reporting to drive predictable outcomes
  • Define governance (RACI, approvals, controls) for complex/non-standard deals and new embedded constructs
  • Lead process, systems, and tooling improvements to streamline partner GTM workflows while maintaining compliance and controls
  • Establish performance metrics and dashboards; use insights to identify bottlenecks, prioritize improvements, and drive measurable impact

Requirements for the GTM Operations Director:

  • 10+ years of experience in SaaS operations, revenue operations, or partner/channel operations
  • Demonstrated success designing and running complex GTM operating models with measurable business impact
  • Strong cross-functional leadership skills partnering with senior stakeholders across sales, partnerships, product, finance, and legal
  • Experience building metrics, dashboards, and operating rhythms for forecasting and performance management
  • Excellent communication skills with the ability to translate operational complexity into executive-ready recommendations and decisions

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote


Education Freedom Scholarship Application Reviewers

Nashville, Tennessee, United States
CONTRACT
  • TERMS: contract
  • START DATE: 1/8/27

IDR is seeking a Education Freedom Scholarship Application Reviewers to join one of our top clients for an opportunity onsite in Nashville, TN. This short-term role supports a public-sector education program by reviewing and validating scholarship application materials against established eligibility guidelines. You’ll work onsite with a review team to ensure accurate, consistent decisions while meeting strict deadlines.

Position Overview for the Education Freedom Scholarship Application Reviewers:

  • Review and evaluate parent-submitted scholarship applications for eligibility based on defined program criteria
  • Verify completeness and accuracy of documentation and data, flagging discrepancies as needed
  • Track review progress and outcomes with strong organization and attention to detail
  • Participate in team calibration/quality checks to ensure consistent, objective decisions
  • Meet daily productivity expectations and firm deadlines in a structured, onsite environment

Requirements for the Education Freedom Scholarship Application Reviewers:

  • Bachelor’s degree required
  • Exceptional attention to detail and commitment to accuracy when reviewing documentation and data
  • Proficiency with Microsoft Office (Excel, Word, Outlook) and strong general computer literacy
  • Ability to follow detailed instructions and consistently apply review criteria and processes
  • Strong time management skills with the ability to meet strict deadlines in a fast-paced environment

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite


Procurement Officer

Nashville, Tennessee, United States
CONTRACT
  • TERMS: contract
  • START DATE: 11/30/26

IDR is seeking a Procurement Officer to join one of our top clients for an opportunity in Nashville, TN. In this role, you’ll support day-to-day purchasing operations with a focus on accuracy, compliance, and timely processing. You’ll collaborate with internal stakeholders and external vendors while maintaining detailed records and helping keep procurement workflows moving efficiently.

Position Overview for the Procurement Officer:

  • Support end-to-end purchasing activities including requisitions, purchase orders, invoice processing, and record maintenance
  • Ensure procurement activity aligns with applicable policies and guidelines and is supported by appropriate documentation
  • Maintain accurate electronic records and produce routine procurement-related reports as needed
  • Partner with vendors and internal teams to resolve discrepancies, ordering issues, and delivery/payment questions
  • Leverage ERP tools and Excel to manage high-volume transactions and support reconciliation activities

Requirements for the Procurement Officer:

  • 5+ years of government purchasing experience, ideally in a procurement-focused role
  • Hands-on experience with requisitions, purchase orders, vouchers, and purchasing card (pCard) processes
  • Strong attention to detail and ability to maintain accurate, well-organized electronic documentation
  • Proficiency with ERP systems and advanced Excel skills for tracking, reporting, and reconciliation
  • Ability to work independently, research unclear requests, and apply sound judgment to keep work moving forward

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid


ServiceNow CMDB Consultant

Raleigh, North Carolina, United States
CONTRACT
  • TERMS: contract
  • START DATE: 11/9/26

IDR is seeking a ServiceNow CMDB Consultant to join one of our top clients for an opportunity in Raleigh, North Carolina. In this role, you will lead efforts to improve the quality and completeness of CMDB configuration item (CI) data by configuring and optimizing integrations into ServiceNow. You’ll support a large enterprise environment within a consulting/professional services setting, partnering with technical teams to ensure accurate, actionable configuration data for downstream IT operations.

Position Overview for the ServiceNow CMDB Consultant:

  • Configure and maintain integrations that populate and sustain accurate CMDB/CI records
  • Improve CMDB data quality and completeness through integration design, tuning, and troubleshooting
  • Partner with stakeholders supporting Technology Asset Management to ensure CMDB reliability for asset processes
  • Apply working knowledge of ServiceNow ITOM and ITSM to support end-to-end configuration data use cases

Requirements for the ServiceNow CMDB Consultant:
  • Strong hands-on experience with ServiceNow CMDB and configuration item (CI) data management
  • Proven experience configuring integrations that populate and maintain the CMDB
  • Experience with CMDB data sources/tools such as Service Graph Connector, Tanium, JAMF, and/or SolarWinds
  • Understanding of Technology Asset Management and its dependency on high-quality CMDB data
  • Working knowledge of ServiceNow ITOM and ITSM processes and modules

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite


OCM Specialist

Austin, Texas, United States
CONTRACT
  • TERMS: contract
  • START DATE: 11/16/26

IDR is seeking a OCM Specialist to join one of our top clients for an opportunity in Austin, TX. This role focuses on driving adoption of new processes and technology by planning and executing organizational change management activities across stakeholders and end users. You’ll partner closely with project and technology teams within a large, mission-driven organization to ensure change readiness, effective communications, and long-term sustainability.

Position Overview for the OCM Specialist:

  • Build and execute project-level change management strategies to support adoption and sustainment
  • Conduct stakeholder analysis, change impact analysis, and change readiness assessments
  • Develop and deliver communications and change-related content for non-technical audiences
  • Partner with project managers and cross-functional IT/business teams to improve coordination and adoption outcomes
  • Track adoption and readiness via metrics and reporting, and adjust approach based on results

Requirements for the OCM Specialist:

  • 1–3 years of experience applying organizational change management methodologies (e.g., Prosci) and producing standard OCM deliverables
  • Hands-on experience executing change plans and supporting stakeholder engagement and end-user adoption
  • Strong written and verbal communication skills, including translating technical changes into non-technical messaging
  • Experience working effectively across multiple levels of an organization on large, enterprise-wide initiatives
  • Ability to coach and guide project teams on change management best practices and cross-functional communication

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-onsite

Media Trafficking Specialist

Memphis, Tennessee, United States
CONTRACT
  • TERMS: contract
  • START DATE: 9/7/26

IDR is seeking a Media Trafficking Specialist to join one of our top clients for an opportunity in Memphis, TN. This role involves managing the setup, trafficking, and launch of creative assets across TV media campaigns. The company operates within the advertising industry, focusing on developing and executing media campaigns to support client objectives.

Position Overview for the Media Trafficking Specilaist:

  • Traffic and manage creative assets for TV campaigns in alignment with approved media plans, flight dates, and rotation strategies.
  • Coordinate creative delivery through third-party trafficking platforms.
  • Verify correct language designation, creative rotation status, and compliance requirements.
  • Ensure creative assets link to accurate landing pages, phone numbers, and tracking destinations.
  • Conduct comprehensive pre-launch quality assurance checks to ensure campaign accuracy and readiness.

Requirements for the Media Trafficking Specilaist:

  • 2+ years’ experience in media trafficking or advertising operations.
  • Strong attention to detail with accountability for end-to-end campaign execution.
  • Proven ability to coordinate effectively across multiple internal teams and external vendors.
  • Comfort operating in fast-paced, performance-driven media environments with tight deadlines.
  • Experience with trafficking platforms such as Extreme Reach or similar systems.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Hybrid

Systems Manager

Washington, DC, United States
CONTRACT
  • TERMS: contract
  • START DATE: 9/14/26

IDR is seeking a Systems Manager to join one of our top clients for an opportunity in Washington, D.C. This role is a critical technical leadership position supporting the organization’s eDiscovery and litigation management environment. The successful candidate will be responsible for platform stability, configuring and troubleshooting RelativityOne environments, and supporting litigation teams with training and technical guidance.

Position Overview for the Systems Manager:

  • Administers and supports complex RelativityOne environments for large-scale eDiscovery operations.
  • Ensures platform compliance, stability, and security to meet legal and organizational standards.
  • Provides technical leadership in workspace configuration, access management, and troubleshooting.
  • Supports production workflows, search strategies, and implements improvements to the eDiscovery system.
  • Collaborates with litigation teams to provide training and ensure efficient use of the platform.

Requirements for the Systems Manager:

  • Ability to obtain Public Trust clearance.
  • 5+ years supporting large-scale eDiscovery and litigation projects.
  • Strong command of Relativity and RelativityOne administration, including configuration and permissions management.
  • Experience in production support with a focus on compliance, defensibility, and QC procedures.
  • Excellent communication skills, capable of training remote and in-office litigation teams.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry-leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Hybrid

Epic Beaker AP Analyst

New York, United States
CONTRACT
  • TERMS: contract
  • START DATE: 11/23/26

IDR is seeking a Epic Beaker AP Analyst to join one of our top clients for a remote opportunity. In this role, you’ll partner with laboratory and technical stakeholders to design, configure, test, and support Epic Beaker Anatomic Pathology (AP) workflows. This is an opportunity to contribute to a large, process-driven healthcare/consulting environment focused on reliable clinical system operations and continuous optimization.

Position Overview for the Epic Beaker AP Analyst:

  • Configure and enhance Epic Beaker Anatomic Pathology (AP) workflows to support lab operational needs
  • Partner with lab managers and client analysts to gather requirements and translate them into Epic build
  • Execute testing, troubleshooting, and ongoing application support to ensure stable functionality
  • Produce and maintain clear documentation for configuration changes and workflow updates
  • Follow change-control practices while supporting implementations and enhancements

Requirements for the Epic Beaker AP Analyst:

  • Active Epic Beaker Anatomic Pathology (AP) certification
  • 2–3+ years of hands-on Epic Beaker AP build experience (configuration, implementation, and support)
  • Demonstrated experience with workflow analysis, testing, and troubleshooting in Anatomic Pathology
  • Strong communication and collaboration skills with both technical teams and lab/business stakeholders
  • Ability to document solutions and work effectively within structured change-control processes

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

If this looks right (or if you want it adjusted for a more technical vs. business-facing audience), leave a thumbs up/down with a quick note on what to change.

#LI-Remote