IDR, Inc.

IDR is seeking a Technical Support Engineer - Service Management to join one of our top clients for a hybrid opportunity in Orlando, FL. This role involves providing technical support within a fast-paced, customer-focused environment, specializing in the ServiceNow platform. You'll be key in troubleshooting complex issues, analyzing code, and delivering excellent service to users across various industries.

Position Overview for the Technical Support Engineer - Service Management:

• Manage and resolve challenging technical issues related to the ServiceNow platform.
• Develop expertise within the support department to enhance issue resolution and customer satisfaction.
• Troubleshoot problems, analyze JavaScript code, and optimize custom solutions.
• Collaborate effectively with customers and internal teams to deliver timely resolutions.
• Support and maintain ServiceNow applications, ensuring smooth operation and performance.

Requirements for the Technical Support Engineer - Service Management:

• Demonstrated ability to troubleshoot difficult technical issues.
• Solid object-oriented programming skills in JavaScript.
• Experience working with dynamic HTML components such as CSS and XHTML.
• Working knowledge of web application stacks and relational databases like MySQL.
• Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Go-to-Market Product Manager to join one of our top clients in Atlanta, GA. This role is a high-priority, short-term engagement focused on supporting a critical product launch initiative. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Go-to-Market Product Manager:

• Engage in a 12-week contract to drive a pivotal product launch with a hard deadline by November.

• Collaborate closely with sales, engineering, and cross-functional stakeholders to ensure seamless product rollout.

• Focus on go-to-market execution, aligning product capabilities and positioning with sales engineering teams.

• Lead launch planning, execution, and stakeholder communication to ensure successful market entry.

• Operate independently in a fast-paced environment, quickly assessing priorities and executing with minimal onboarding.

Required Skills for Go-to-Market Product Manager:

• Proven experience in Go-to-Market Product Management and launching products from concept to market release.

• Strong background in working with Sales Engineering teams and managing stakeholder communications.

• Experience in the restaurant industry, with the ability to work effectively in a cross-functional environment.

• Demonstrated ability to manage product launches with tight deadlines and minimal ramp-up time.

• Excellent communication and stakeholder management skills.

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Corporate Recruiter to join one of our top clients for an opportunity in Boston, MA. In this role, you will manage full-cycle recruiting for highly specialized healthcare IT and related corporate functions, partnering closely with hiring leaders to deliver quality hires quickly. You’ll support a mission-driven healthcare organization known for high standards, innovation, and a strong commitment to patient and employee outcomes.

Position Overview for the IT Healthcare Recruiter:

• Manage end-to-end recruiting (sourcing through offer) for healthcare IT and related professional roles
• Partner with hiring managers to define needs, align on profiles, and drive timely hiring decisions
• Build and maintain talent pipelines using multiple sourcing channels (job boards, networking, referrals, events)
• Ensure accurate applicant tracking and compliant hiring documentation throughout the process
• Represent the organization to candidates with clear, engaging communication and a high-touch experience

Requirements for the IT Healthcare Recruiter:

• 5+ years of recruiting experience, including full-cycle recruiting responsibilities
• Demonstrated experience recruiting healthcare professionals, with a strong preference for healthcare IT recruiting
• Proven ability to source and screen candidates for specialized, technical roles and manage multiple requisitions effectively
• Strong stakeholder management skills with the ability to influence and advise hiring leaders on selection best practices
• Proficiency with applicant tracking systems and Microsoft Office, with excellent written and verbal communication skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Product Manager, Retail Media to join one of our top clients for an opportunity in Tennessee. This role offers a unique chance to lead strategic initiatives within the retail media space at a rapidly growing company. The organization operates within the retail and advertising technology industry and is focused on innovation and revenue growth.

Position Overview for the Product Manager, Retail Media:

• Lead the development and execution of the onsite product strategy for the retail media network.
• Collaborate with cross-functional teams including sales, ad operations, marketing, and merchants to drive revenue growth and differentiation.
• Build and maintain a strategic product roadmap, translating business goals into actionable plans.
• Analyze market trends and customer needs to develop innovative ad solutions that optimize revenue.
• Manage both strategic planning and tactical execution to meet ambitious growth targets, including scaling the retail media revenue by 6X.

Requirements for the Product Manager, Retail Media:

• 5-7 years of Product Management experience, preferably in retail or advertising environments.
• Proven experience with modern software development practices and agile methodologies.
• Strong communication and collaboration skills.
• Ability to manage ambiguity and adapt to shifting priorities.
• Experience conducting user research and competitive analysis.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-hybrid

IDR is seeking a CAPPS Functional Lead to join one of our top clients for a remote opportunity. In this role, you’ll provide senior-level functional and consultative support for the CAPPS Program, focusing on HR/PY expertise within a statewide ERP environment. You’ll help shape functional design, configuration changes, security setup, and ongoing application support that directly supports CAPPS agencies.

Position Overview for the CAPPS Functional Lead

• Provide highly advanced (senior-level) consultative services and functional assistance related to supporting the CAPPS Program.
• Serve as the functional subject matter expert for the CAPPS HR/PY Human Resources module, including workforce administration and HR security setup with row-level security.
• Interpret and apply state statutes, HR policies, and labor regulations while supporting CAPPS HR/PY application needs.
• Lead the functional design phase by creating and/or reviewing Functional Design Documents (FDDs) and performing functional configuration changes and related activities.
• Support functional configuration efforts involving PeopleSoft delivered features (e.g., Page and Field Configurator, Drop Zones, Event Mapping, Page Composer).

Requirements for the CAPPS Functional Lead:

• Extensive knowledge and understanding of State of Texas applicable policies.
• Extensive knowledge of federal labor laws.
• Extensive technical skillsets needed with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, or similar tools to support functional responsibilities.
• Extensive knowledge and experience performing system configuration changes and supporting the CAPPS HR/PY tower in PeopleSoft HCM version 9.2.
• Extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. #LI-remote

IDR is seeking a SOW/ Deal Desk Analyst to join one of our top clients for an opportunity in San Francisco, CA. This role is integral to supporting the creation and management of Statements of Work (SOWs) within a professional services environment, focusing on coordinating with sales and solution teams to ensure accurate and compliant documentation.

Position Overview for the SOW/ Deal Desk Analyst:

• Owns the SOW process from intake through final delivery and approval.
• Collaborates with Sales and Solution Architects to clarify customer requirements and scope.
• Manages multiple SOW requests simultaneously, tracking status through various tools and platforms.
• Creates customer-ready, legally compliant SOWs using approved templates and tailoring content as needed.
• Validates cost, pricing, and margin assumptions, adjusting structures based on governance rules and deal strategy.

Requirements for the SOW/ Deal Desk Analyst:

• Strong written communication skills, with the ability to turn technical and financial input into clear, customer-friendly language.
• Solid working knowledge of Microsoft Word and Excel, including comfort reviewing formulas, calculations, and structured pricing tables.
• Ability to validate cost, pricing, and margin and understand how changes in scope or rates impact overall deal economics.
• Familiarity with IT services, technical concepts, or professional services delivery (formal experience not required).
• Experience handling multiple requests with a structured system for prioritization and organization.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a Recruiter to join one of our top clients at our client's location. This role is pivotal in driving the success of our client's corporate initatives by recruiting top talent for field-based positions. If you are looking for an opportunity to join a growing organization and work within an ever-growing, team-oriented culture, please apply today!

Position Overview / Responsibilities for the Recruiter:

• Engage in full-cycle recruiting to source and hire qualified candidates for field-based roles, supporting the Final Mile initiative.

• Collaborate closely with hiring managers to understand departmental needs and ensure a seamless recruitment process.

• Conduct interviews and screenings to assess candidates' skills, cultural fit, and alignment with organizational values.

• Represent our client's employment brand at conferences, job fairs, and workshops, promoting their mission and values.

• Develop and deliver training materials for hiring managers to enhance recruitment, interviewing, and decision-making processes.

Required Skills for Recruiter:

• 2–4 years of relevant recruiting experience, particularly in logistics, warehouse, or delivery roles.

• Proficiency in Applicant Tracking Systems (ATS) and all Microsoft applications.

• Strong communication skills, both written and verbal, with the ability to engage with all levels of hiring managers.

• Knowledge of employment laws and best practices in non-discriminatory hiring.

• Bachelor's degree from an accredited college or university, or a suitable combination of education and experience.

What's in it for you?

• Competitive compensation package

• Full benefits: Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ years of proven industry experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row

  #LI-hybrid 

IDR is seeking a 1st Shift Test Technician to join one of our top clients for an opportunity in Suwanee, Georgia. This role is ideal for individuals with a background in HVAC installation and repair, focusing on laboratory testing of HVAC products within a manufacturing or engineering environment. The company specializes in developing and testing commercial and residential HVAC equipment, emphasizing stability and regular hours without on-call requirements.

Position Overview for the Test Technician:

• Conduct laboratory tests on commercial and residential HVAC products to support product engineering.
• Prepare and modify testing equipment and units as directed by the engineering team.
• Use mechanical, electrical, and troubleshooting skills to set up and maintain testing chambers and related equipment.
• Perform refrigerant charging, recovery, and troubleshooting to ensure testing accuracy.
• Maintain documentation of testing activities and ensure equipment functionality and safety.

Requirements for the Test Technician:

• High school diploma or equivalent required.
• At least 1 year of technical school or other post-secondary training required.
• 1+ years of HVAC installation and repair experience required.
• Brazing skills required.
• EPA Section 608 refrigerant handling certification required.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#Li-Onsite