IDR, Inc.

IDR is seeking an OpenShift Engineer to join one of our top clients in Greenwood Village, CO. This role offers a unique opportunity to work with cutting-edge technology in a dynamic and collaborative environment. If you are eager to contribute to a growing organization and thrive in a team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the OpenShift Engineer:

• Design, deploy, and manage OpenShift Container Platform (OCP) clusters, with a focus on on-premise environments.
• Implement and manage CI/CD pipelines using OpenShift and related tools, such as GitLab CI.
• Develop automation scripts for cluster provisioning and maintenance using tools like Ansible and Helm.
• Monitor and troubleshoot OpenShift clusters to ensure performance, scalability, and reliability.
• Collaborate with developers and DevOps teams to support containerized workloads and microservices.

Required Skills for OpenShift Engineer:

• Extensive hands-on experience with OpenShift OCP (v4.12+ preferred) and VMware vSphere.
• Proven track record as a Systems Administrator or Cloud Engineer with at least 5 years of experience.
• Strong problem-solving and analytical skills, with the ability to work independently and collaboratively.
• Excellent communication and documentation skills.
• Passion for automation, scalability, and operational excellence.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

 

Compensation Details: $80-83/hr W2

#LI - Hybrid

IDR is seeking a

Benefits Counseling Specialist   to join one of our top clients! If you are looking for an opportunity to join a government organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview:

The purpose of this position is to provide basic Medicare, Medicaid and other benefits information to callers and directs callers to other resources. Documents caller activity. Provides application assistance and submits applications for public benefits. Assists with Benefits Counseling program activities. Provides regular phone support for the department.

Duties & Responsibilities:

• Answers Medicare and Medicaid calls from consumers and provides basic information about Medicare and Health and Human Services programs. Mails information to consumers as requested. Enters caller/client data in SAMS reporting system.
• Screens individuals for public benefits, completes and submits application for programs that include, but are not limited to, Medicare Savings Programs, Part D Extra Help, and SNAP. Completes Medicare plan comparisons.
• Enters Benefits Counseling volunteers’ client data in SAMS reporting system; enters staff overflow client data as needed.
• Mails and/or emails educational materials to Benefits Counseling program volunteers and aging network contacts. Performs related duties such as formatting and proofreading documents, making copies, and scanning documents.
• Serves as departmental phone assistant by distributing calls to correct social service agencies or internal staff; distributing messages; obtaining information and processing incoming calls.

Must-Have Skills:

• 3+ years of experience in a customer service role involving Medicare benefits/enrollment
• Familiarity with various federal, state and local benefits and other programs.
• Proficient with client records and client data reporting into SAMS system
• Strong interpersonal and communication skills. Will need prior experience in a customer service position answering calls and handling customer request

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with a government organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a Staff AWS Connect Developer to join one of our top clients in Denver, CO. This position is perfect for a technical expert with a strong background in AWS Connect architecture and development. If you're passionate about building scalable, integrated contact center solutions using the latest AWS technologies, and you're eager to work in a collaborative and innovative environment, apply today!

Position Overview/Responsibilities for the Staff AWS Connect Developer:

• Design and implement AWS Connect contact flows, including IVR menus, call routing, and backend integrations.

• Configure AWS Connect instances, queues, phone numbers, and custom contact attributes based on business needs.

• Develop Lambda functions (in JavaScript or C#) to support dynamic call routing, backend operations, and API-based integrations.

• Create serverless solutions using AWS Lambda for data processing, database operations, and business logic execution within contact flows.

• Integrate AWS Connect with services such as DynamoDB, S3, Lex, and other AWS tools to enhance performance and capabilities.

• Set up and manage AWS API Gateway for exposing Lambda functions via RESTful APIs, including authentication, rate-limiting, and security configurations.

• Monitor system performance using AWS CloudWatch; identify and implement optimizations for call flows, routing strategies, and scalability.

• Document technical designs, code, deployment steps, and best practices to ensure repeatable and secure implementations.

• Collaborate cross-functionally with developers, architects, product owners, and business stakeholders to gather requirements and deploy solutions.

• Provide troubleshooting support and continuous improvements for AWS Connect infrastructure and custom Contact Control Panels (CCPs).

• Stay up to date with the latest AWS Connect best practices, tools, and industry trends.

Required Skills for the Staff AWS Connect Developer:

• 6+ years of experience in AWS Connect design, development, and implementation.

• Deep expertise in AWS services including Lambda, DynamoDB, S3, IAM, CloudFormation, and CloudWatch.

• Proficiency in JavaScript, Python, Java, or React.

• Experience with IVR systems, telephony integrations, and advanced contact routing strategies.

• Strong understanding of RESTful APIs, web services, and microservices architectures.

• Excellent troubleshooting skills and ability to debug complex cloud systems.

• Effective communication skills and ability to collaborate with both technical and non-technical teams.

• Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).

Preferred Skills:

• AWS Certifications (e.g., Solutions Architect, Developer).

• Experience with CI/CD pipelines and DevOps practices.

• Familiarity with custom CCP development and deployment.

What’s in it for you?

• Competitive compensation package

• Full Benefits: Medical, Vision, Dental, and more!

• Opportunity to work with a top-tier, innovative organization

• Collaborative and forward-thinking team environment

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation Details: $78-84.50/hr based on experience

#LI-Onsite  

IDR is seeking a highly skilled an experienced GIS Architect to join one of our top clients in the public sector industry. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!   Position Overview/Responsibilities for the GIS Architect: We are seeking an experienced ArcGIS Geospatial Architect and Development Lead to drive data analytics projects involving client data. This role will architect and oversee the development, integration, and governance of enterprise GIS solutions, ensuring alignment with organizational strategies, data policies, and public health objectives. The ideal candidate will combine technical expertise in Esri ArcGIS, leadership in geospatial data governance and data management, as well as a strong understanding of Health and Human Services Medicaid program delivery. Required Skills for GIS Architect:

• 8+ years’ experience in GIS, with at least 3 years in a lead or architect role in cloud architectures, preferably in health, human services, or government sectors
• 8+ years’ experience in Esri ArcGIS (including ArcGIS Pro Advanced database management and network analyst toolboxes), including data management, geocoding, spatial analysis, and web mapping application development.
• 8+ years’ experience developing and maintaining geospatial data architectures, workflows, and metadata standards to support enterprise mapping and analytics needs

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?  

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-onsite

IDR is seeking a proactive and detail-oriented Risk Management Coordinator to join one of our top clients in Sparks, NV. This role is perfect for someone who thrives in a dynamic environment and is adept at multitasking. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Risk Management Coordinator:- Support the department with a broad range of responsibilities that allow fellow department members to complete assigned tasks- Execute shipping requests and help maintain data in the organization's Risk Management Information System- Provide support for business insurance projects, including facility lease requirements, tracking/documentation, requesting certificates of insurance, answering questions, gathering renewal data, etc.- This is a part-time position, with an expected 20 hours per week for a 5-month contract- High school diploma or higher education is requiredRequired Skills for Risk Management Coordinator:- Excellent customer service skills and the ability to efficiently handle multiple tasks- Strong organizational skills and the ability to meet established deadlines- Knowledge of Risk Management processes with respect to coverage placement, contract review, insurance compliance, claims management, insurance recovery, and other facets related to protection of company assets- Proficiency in Excel and SmartsheetsWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row;

Compensation Details: $31.43/hr W2

#LI-Onsite

IDR is seeking an Executive Assistant to join one of our top clients in Greensboro, NC. This role is perfect for a detail-oriented professional who excels in managing executive schedules and prioritizing tasks to enhance the efficiency of C-suite operations. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Executive Assistant:

• Masterfully manage and coordinate executive calendars to ensure optimal time management. • Prioritize and address the needs of the C-suite, ensuring all tasks are completed efficiently. • Support the team with a strong HR background and experience, contributing to strategic initiatives. • Demonstrate a manager-level mindset with exceptional executive assistant skills. • Be open to transitioning to a permanent role, showcasing reliability and professionalism.

Required Skills for Executive Assistant:

• Master's Degree in a relevant field. • Proven experience in human resources and executive scheduling. • Strong background in supporting C-suite executives. • Self-motivated with a commitment to excellence and impeccable references. • Exceptional organizational and communication skills.

What's in it for you?

• Competitive compensation package • Full Benefits; Medical, Vision, Dental, and more! • Opportunity to get in with an industry leading organization • Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets • Employee Stock Ownership Program • Medical, Dental, Vision, and Life Insurance • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Data Modeler / Information Architect to join one of our top clients for an opportunity in Jersey City, NJ. This role involves redesigning and enhancing data models to support business needs, integrating master data management practices, and working with large data lakes and Databricks solutions. The company operates within the data technology and analytics industry, offering innovative solutions to optimize data infrastructure.

Requirements:

• 6+ years of experience in data modeling and architecture
• Expert in Erwin, data architecture, and Databricks
• Advanced data modeling skills with proven experience in MDM and data quality
• Hands-on background with large data lakes
• Ability to interpret SPARK code

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

We are seeking a skilled Retail Operations Analyst to ensure accurate, timely customer transactions, account maintenance, and monthly billing. The ideal candidate brings strong analytical skills, process discipline, and working familiarity with data tools to help drive customer satisfaction and operational excellence. If you're looking for an opportunity to work for a rapidly growing company in New Jersey, APPLY TODAY! Responsibilities:

• Develop a thorough understanding of the electricity and gas customer lifecycle—from contract initiation through final account processing.
• Work within the customer management systems to process daily operational tasks and electronic transactions with vendors/utilities.
• Monitor and resolve transaction and billing exceptions within established SLAs; escalate appropriately when needed.
• Use reporting and analytical methods (e.g., Excel, SQL/Power BI where applicable) to identify issues and maintain compliance with internal/external SLAs.
• Perform root cause analysis to address exceptions, errors, and process gaps; recommend and implement fixes.
• Research and analyze complex business problems using software tools and knowledge of the retail energy market.
• Support execution of new business and regulatory requirements.
• Serve as a subject matter expert for transaction and billing questions.
• Create and maintain clear process documentation for training and reference; deliver training to colleagues as needed.
• Collaborate with internal teams, management, external vendors, and utilities to resolve issues and support projects.

Top Skills:

• Bachelor Degree from accredited university.
• 2-4 years Operations or Back Office related experience.
•  Proficiency in Microsoft Tools: Word, Excel, Outlook.
• Strong analytical and mathematical skills; comfort working with large datasets.
• Ability to solve complex problems with minimal guidance and make sound decisions.

Nice to Have:

• College degree in business or related area preferred.
• Working knowledge of deregulated energy market preferred
• Previous energy/utility industry experience preferred.
• Proficient in SharePoint, Power BI, and SQL Server Management Studio.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-Hybrid

We are seeking a skilled Technical Business Analyst to support the Product Owner for our client in Houston! This hybrid role combines key responsibilities of a Business Analyst and a Scrum Master, playing a vital role in the successful execution of digital projects and agile delivery.  If you're looking for an opportunity to work for a rapidly growing company in Houston, TX! APPLY TODAY! Overview: This hybrid role combines key responsibilities of a Business Analyst and a Scrum Master, playing a vital role in the successful execution of digital projects and agile delivery. The ideal candidate will bring hands-on experience with websites, digital ecosystems, and enterprise platforms, and will act as a strategic liaison between business, marketing, and technical teams. A strong understanding of Agile practices, stakeholder engagement, backlog management, and enterprise CMS (Adobe Experience Manager or similar) is essential. Experience working on enterprise websites and digital marketing platforms is highly preferred. Responsibilities:

• Collaborate with the Product Owner and stakeholders to elicit, document, and translate business and technical requirements into actionable user stories.
• Manage and maintain the Azure DevOps (ADO) backlog; prioritize and groom stories for upcoming sprints.
• Lead business-side User Acceptance Testing (UAT), including test planning, execution oversight, and issue tracking.
• Prepare milestone updates and sprint summaries for business and technical stakeholders.
• Coordinate with business users for testing, feedback loops, and change management to ensure smooth rollout of features.
• Scrum Master Responsibilities
• Facilitate core Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Act as a servant leader to the team—identifying and removing blockers to maintain delivery momentum.
• Monitor sprint health, team velocity, and workflow; proactively identify areas for improvement.
• Champion Agile best practices and foster a high-performing, collaborative team environment.
• Support the Product Owner in sprint goal definition and stakeholder alignment.

Top Skills:

• 3–5 years of experience in a combined Business Analyst and Scrum Master role, ideally within digital or website teams
• Experience working with enterprise websites, digital marketing platforms, and CMS tools (AEM experience is a strong plus)
• Familiarity with user experience (UX) best practices, SEO fundamentals, QA/testing workflows, and digital analytics
• Strong understanding of Agile/Scrum methodologies and ability to lead teams through Agile delivery cycles
• Azure DevOps or similar tools for backlog and sprint management

Nice to Have:

• Agile certification (e.g., Certified ScrumMaster, PSM) preferred

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-Hybrid