Job Purpose
To ensure a good flow of office procedures and support the team leader by carrying out common office duties. Maintain a positive and friendly company image by acting as the first line of contact to customers, visitors and vendors in person, online, and via telephone.
Key Responsibilities
Daily handling & management of a service mailbox
Quotation creation for:
Renewal of Service Agreements
Requests for site visits
Spare Parts
Calibration requirements
Management of opportunities within CRM including following up opportunities with the client.
Order acceptance & handling within SAP – working with 3rd party vendors
Resource planning of engineers for site visits and inhouse work – ensuring the resource planning tool is always up to date
Booking travel requirements for engineering team
Invoicing and managing customer billing plans within SAP and various customer portals
Completing margin analysis for life cycle agreements and site work this includes checking time booking within SAP to ensure hours are booked correctly as per the quotation or external work report
Producing monthly reports for order book management
Raising purchase requisitions for 3rd party parts and services from vendor quotations
Required Qualifications, Skills and experience
Must have a minimum of three to five years experience working within a service department
Strong attention to detail
Excellent time management skills with the ability to multitask
Exceptional communication and customer service skills
Proficiency with Microsoft Office
SAP knowledge (essential)
CRM experience (preferred)
Strong prioritisation and organisation skills with the ability to handle confidential information
High personal drive for continuous improvement
Potential and desire to progress and develop
?
Assystem is an international company with one mission: accelerate the energy transition around the world.
Every day, our 7,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the world for nuclear engineering. To ensure a viable, efficient, and reliable energy future for all Job description
Your Mission:
We are seeking an Experienced Electrical Engineer to bolster the technical capabilities of one of our major client's Design Authority (DA) near Helensburgh. This role is ideal for candidates with Electrical Design experience, but those with backgrounds in Electrical Installation or Maintenance are also encouraged to apply.
? Key Responsibilities:
? Position Requirements:
Essential:
If you’re a skilled electrical engineer ready to take on high-impact projects in a safety-critical environment, we’d love to hear from you! ? Apply today!
Qualifications
What you will need:
Desirable:
Why join the community of Switchers?:
? The Group is currently ranked Third in the world for nuclear engineering.
?A dynamic career management policy to enable our employees to progress through our five business lines: operations, project, technical, sales and support functions
?Provide opportunities to work on exciting, global projects
?Access to an employee assistance programme with free mindfulness, health, wellbeing resources and a confidential support line available 24/7 via phone or text
?Discount vouchers for days out and restaurants, eye test and glasses vouchers, cycle to work scheme, free flu jabs
At Assystem, we celebrate diversity and creativity. We believe in harnessing unique perspectives to shape innovative solutions. Your skills and daring spirit are what truly matter. Join us and help shape the future! ?
Sole UK national with SC due to the nature of background and supporting information that is required access to.
Staff or umbrella contractor