Sarah Justmann

IDR is seeking a Global Support Analyst - Chinese to join one of our top clients for a remote opportunity. This role supports communication and program coordination within a global organization focused on philanthropic initiatives, leveraging language skills and cultural understanding to facilitate collaboration and program development.

Position Overview for the Global Support Analyst - Chinese:

• Organizes and supports all communications with assigned foundation partners, including scheduling calls and coordinating information for new programs
• Maintains accurate and up-to-date records within the team’s CRM system, including revenue details, account and contact information, and challenges
• Provides program support by developing and refining language for all programs to ensure clarity and organizational standards
• Supports foundation assessments and participates in workshops to aid partner development and program advancement
• Offers verbal and written translation services, including real-time translation during training sessions and workshops

Requirements for the Global Support Analyst - Chinese:

• Very strong communication and interpersonal skills, and public speaking skills
• Fluency in both oral and written standard Chinese is essential for the role
• Requires demonstrated skill in working within a complex environment at senior levels with strong capabilities in planning, organization, and management
• Requires occasional travel and work locations on an international basis on weekends and evenings when necessary (travel up to a few times a year)
• Ability to work collaboratively with internal and external partners

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a Process Improvement Manager to join one of our top clients in the public sector industry. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Process Improvement Manager: - Translate optimized processes into functional and non-functional specifications for a new modular or low-code technology solution. - Work with product teams to ensure process requirements are reflected in the design and architecture of new tools. - Conducting an end-to-end review of selected business processes across designated departments or functional areas. - Engaging stakeholders to gather insights on process pain points, bottlenecks, and improvement opportunities. - Documenting "As-Is" workflows and analyzing them using Lean and Six Sigma methodologies. - Designing optimized "To-Be" workflows and transition plans. - Providing data-driven recommendations to improve process efficiency, reduce waste, and enhance functionality. - Establishing metrics to track improvements and ROI. - Facilitating working sessions, process mapping workshops, and training as needed. - Collaborating with IT and operations teams to align process improvement plans with system capabilities. - Supporting the development of implementation roadmaps and change management strategies. Required Skills for the Process Improvement Manager:

• Process Engineering & Optimization Leadership (8+ Years) Extensive experience driving business process improvement, evaluating current-state operations, and leading large-scale transformation initiatives using operational metrics and workflow optimization.
• Six Sigma Black Belt & Process Modeling Expertise Certified Six Sigma Black Belt with strong proficiency in process modeling tools (e.g., Visio) and proven ability to design, document, and implement optimized future-state solutions.
• Requirements Definition & Cross-Functional Facilitation Skilled in specifying software system requirements, leading stakeholder workshops, and collaborating across cross-functional teams to deliver measurable process improvements.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture
• Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-hybrid  

IDR is seeking a Product Manager to join one of our top clients for an opportunity in Denver, Colorado. This role involves leading the development and execution of digital solutions tailored to the utility industry, with a focus on electric, gas, or water domains. The company specializes in innovative utility technology and data management services, offering a collaborative environment for product development.

Position Overview for the Product Manager:

• Lead end-to-end product strategy and execution for utility-focused digital solutions, with emphasis on electric, gas, or water domains.
• Translate complex operational and asset data requirements into clear product roadmaps, features, and technical specifications.
• Drive initiatives related to digital twin development and asset data mapping, ensuring accuracy, scalability, and business alignment.
• Partner closely with engineering, data, and operations teams to prioritize tooling enhancements and platform capabilities.
• Leverage strong domain expertise to gather requirements from field, operations, and asset management stakeholders.

Requirements for the Product Manager:

• Strong tooling experience
• Higher domain knowledge
• Preferred backgrounds: Utility experience (electric, gas, water), digital twin experience, asset data mapping work
• Bachelor's degree required for conversion
• Experience leading end-to-end product development in a utility or related industry

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $60-70/hr W2 #LI-Hybrid

IDR is seeking an Engineering Project Manager to join one of our top clients in Mount Clemens, MI. This role is pivotal in driving projects related to new product development, cost reduction, and industrialization. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Engineering Project Manager: Lead and manage projects of small to medium complexity, ensuring quality, timing, and cost targets are met. Collaborate with cross-functional teams and maintain communication with all internal departments to ensure project success. Engage with customers to ensure projects align with their requirements and expectations. Utilize standardized project management tools to achieve execution excellence and adhere to established processes. Act as an ambassador of project management, sharing skills and best practices to enhance internal processes.

Required Skills for Engineering Project Manager: Bachelor's degree in engineering (chemical, electrical, mechanical, industrial) is required. Minimum of 3 years of experience in leading initiatives within a manufacturing process environment. Strong teamwork skills and the ability to interact effectively with all organizational levels. Excellent oral and written communication skills, including the ability to create presentations. Strong analytical, problem-solving, and organizational skills with the ability to manage multiple priorities.

What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a General Accountant to join one of our top clients for an opportunity in Conshohocken, Pennsylvania. This role is integral to supporting the company's multi-billion-dollar U.S. operations within a structured global finance organization. The position offers a chance to work in a complex multinational environment where accuracy, compliance, and process improvement are highly valued.

Position Overview for the General Accountant:

• Support and execute transactional accounting operations and the financial close process
• Own and perform balance sheet reconciliations, including accounts such as cash, accruals, and fixed assets
• Ensure US GAAP compliance and support internal and external audits
• Assist with governmental filings on a monthly, quarterly, and annual basis
• Develop and monitor internal controls while identifying opportunities for process improvement

Requirements for the General Accountant:

• Bachelor’s degree in Accounting (Master’s preferred)
• 2+ years of accounting experience, with strong US GAAP knowledge
• Experience with month-end close and balance sheet reconciliations
• Understanding of internal controls and audit exposure
• Ability to work effectively in a global matrix environment

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a IT Manager to join one of our top clients for an opportunity in Atlanta, GA. This role is hybrid downtown Atlanta- 1-2 days onsite per week.

Position Overview for the IT Manager:

• Lead the development, review, and maintenance of IT policies and procedures.
• Facilitate communication and training related to IT policy requirements, reporting resources, and compliance protocols.
• Escalate and document suspected policy violations following established IT procedures.
• Ensure adherence to IT governance, SDLC, and regulatory compliance standards such as data privacy and cybersecurity.
• Demonstrate strong leadership skills by motivating and guiding team members to achieve departmental goals.

Requirements for the IT Manager:

• Associate's degree in Operations Management, Information Technology, Business Administration, Communications, or related field.
• 3-5+ years of experience in Governance, Risk, and Compliance (GRC).
• Solid understanding of IT governance, software development lifecycles (SDLC), and regulatory compliance.
• Demonstrated strong leadership skills, with experience motivating and guiding others toward goals.
• Exceptional communication skills, both oral and written, across technical and non-technical audiences.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Technical Support Engineer - UX to join one of our top clients for an opportunity in Santa Clara, California. This organization specializes in technology and platform services, focusing on delivering exceptional customer support for their enterprise solutions.

Position Overview for the Technical Support Engineer - UX:

• Manage and resolve complex issues related to the ServiceNow platform, ensuring customer satisfaction
• Collaborate with internal teams to support and improve platform functionality
• Serve as the last point of escalation within technical support, driving issues to resolution
• Provide proactive guidance and tactical engagement on critical platform issues
• Maintain technical expertise in assigned product areas and deliver training as needed

Requirements for the Technical Support Engineer - UX:

• 2+ years of professional work experience in a technical support or related role
• Experience with JavaScript, HTML, and CSS
• Proficiency in frontend browser debugging
• Ability to decode JSON strings using JavaScript
• Strong understanding of frontend vs. backend development concepts

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is seeking a strong Firmware Embedded Software Engineer to join one of our top clients for an opportunity in Loveland, CO. This role involves developing and maintaining embedded software in a cutting-edge R&D environment within the industry focused on water quality solutions. The position offers the chance to work with advanced technology in a collaborative global setting. This position is 4-5 days a week onsite. Its a contract to start with potential for permanent placement in the future.

Position Overview for the Firmware Embedded Software Engineer:

• Develop and maintain embedded firmware using C++ and C for microcontrollers and various platforms including Linux, RTOS, and bare metal
• Modify and extend existing codebases to meet evolving requirements
• Implement and maintain CI/CD practices and unit testing procedures
• Read hardware schematics and code to low-level hardware interfaces
• Collaborate within a large, state-of-the-art R&D facility as part of a global network

Requirements for the Firmware Embedded Software Engineer:

• Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field
• 3–5+ years of experience in C++ user-space development and C (or embedded C) programming
• 3–5+ years of experience with 32-bit microcontrollers and embedded platforms (Linux, RTOS, and bare metal)
• Strong understanding of computer architecture, memory technologies, and build processes
• Ability to read hardware schematics and code to low-level hardware interfaces

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

 #LI-Hybrid pay transparency: 55-70/hr W2 based on experience   

IDR is seeking a Client Services Engineer to join one of our top clients in Atlanta, GA. This role is perfect for individuals who excel in providing exceptional end-user support and are eager to contribute to a dynamic and collaborative team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Client Services Engineer:

• Provide end-user support for hardware and software through email, phone consultations, and remote sessions.

• Create and maintain technical support documentation for organizational knowledge sharing.

• Utilize ServiceNow for incident management and support ticket resolution.

Required Skills for Client Services Engineer:

• Minimum of 5 years of experience in end-user support for hardware and software.

• Proficiency in ServiceNow, SCCM, and MS InTune.

• Strong customer service and troubleshooting skills.

• Experience in SLA-driven incident management systems.

• Ability to create comprehensive technical documentation.

What's in it for you?

• Competitive compensation package Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row