Sarah Justmann

IDR is seeking a Junior Software Engineer to join one of our top clients for an opportunity in Memphis, TN. This role supports transaction-heavy, event-driven applications in a fast-paced environment where reliability and scalability matter. You’ll work alongside senior engineers to help build and maintain full-stack solutions for purchase, payment, and user-activity workflows within a large, enterprise technology organization.

Position Overview for the Junior Software Engineer:

• Support a suite of event-driven applications spanning APIs, backend services, frontend apps, and databases
• Contribute to the design, development, testing, implementation, and production support of full-stack solutions
• Build features and enhancements using .NET, React, and SQL Server while collaborating with senior engineers
• Troubleshoot application and data issues, assist with testing/validation, and help maintain stable production systems
• Partner with business and technical teams in an Agile environment while learning and supporting modernization initiatives

Requirements for the Junior Software Engineer:

• 2+ years of experience in application development supporting web applications, APIs, databases, and enterprise software solutions
• 2+ years of .NET C# development experience
• Strong React development skills and proficiency with JavaScript or TypeScript
• Strong SQL Server scripting experience
• Experience working within Agile development practices

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-remote

IDR is seeking a Production Support Technical Lead to join one of our top clients in Alpharetta, GA. This role is pivotal in managing enterprise-level application and production support, ensuring seamless operations across U.S. and India-based teams. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Production Support Lead:

• Oversee production management, including monitoring environments, managing process automation, and leading support shifts.
• Coordinate incident response efforts, driving resolution and maintaining communication with stakeholders during critical incidents.
• Lead cross-functional teams, facilitating daily scrum meetings and ensuring effective knowledge transfer.
• Conduct technical analysis, developing complex SQL queries for monitoring and troubleshooting.
• Support quality control and change management processes, ensuring adherence to timelines and validating workflows.

Required Skills for Production Support Lead:

• Proven experience in enterprise-level application or production support, with strong troubleshooting and root-cause analysis skills.
• Demonstrated technical leadership experience, with the ability to mentor and coordinate teams.
• Advanced SQL skills, capable of writing complex queries for data analysis. • Familiarity with ITIL best practices and experience in incident, change, and release management.
• Strong communication skills, able to coordinate across different geographic locations and time zones.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-hybrid

IDR is seeking a Systems Administrator to join one of our top clients for an opportunity in Houston, TX . In this role, you will support enterprise telecommunications, unified communications, and contact center operations in a fast-paced environment. You’ll partner with internal teams and vendors to ensure reliable communication services while contributing to continuous improvements in service delivery.

Position Overview for the Systems Administrator:

• Provide day-to-day administration and support for corporate telephony and unified communications services, including adds, moves, changes, and user support.
• Administer and maintain Cisco Unified Communications Manager (CUCM), including user provisioning, device configuration, calling permissions, and system upkeep.
• Support Cisco Unity voicemail services through mailbox management, call handler configuration, troubleshooting, and end-user assistance.
• Administer and support NICE CXone, including account management, profile maintenance, troubleshooting, and coordination with support resources.
• Document incidents and service requests in the ticketing system, coordinate with vendors/internal teams, and contribute to operational and process improvements (including use of AI-assisted tools).

Requirements for the Systems Administrator:

• Associate degree, technical certification, trade school training, or an equivalent combination of education and experience
• Experience supporting telecommunications, telephony, unified communications, or contact center technologies in a business environment
• Experience administering or supporting Cisco Unified Communications Manager (CUCM) and Cisco Unity voicemail systems
• Working knowledge of NICE CXone administration and support functions
• Basic understanding of AI interfaces and AI-assisted productivity tools

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a HCM Peoplesoft Business Analyst to join one of our top clients for an opportunity in Suwanee, GA. In this role, you will partner closely with HR, Payroll, Benefits, and IT teams to translate business needs into scalable PeopleSoft HCM solutions. This is a long-term engagement with an established organization in the public sector/education space, focused on delivering hands-on enhancements, support, and knowledge transfer.

Position Overview for the HCM Peoplesoft Business Analyst:

• Serve as the liaison between HR, Payroll, Benefits, and IT to gather requirements, document process flows, and translate business needs into PeopleSoft HCM solutions.
• Provide day-to-day functional and technical support for PeopleSoft HCM, with a strong focus on Benefits and Compensation.
• Troubleshoot production issues, perform root-cause analysis, and coordinate/configure fixes across stakeholders.
• Deliver hands-on enhancements, including configuration, customizations, integrations, and reporting support as needed.
• Build and execute test plans, support UAT, and document solutions to enable effective knowledge transfer and long-term supportability.

Requirements for the HCM Peoplesoft Business Analyst :

• Demonstrated experience supporting PeopleSoft HCM in a hands-on, technical capacity (not purely functional/business analysis).
• Recent, direct experience with PeopleSoft HCM Benefits and Compensation processes/modules.
• Hands-on experience with PeopleSoft development tools such as PeopleCode, Application Engine, SQR, and/or Integration Broker.
• Experience working with PeopleSoft 9.2 (preferred) or 8.6+.
• Strong communication skills with the ability to explain technical concepts clearly to non-technical business users.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Billing Analyst to join one of our top clients for an opportunity in Dallas, TX. In this role, you will support a healthcare organization by managing traditional Medicare billing and collections to ensure accurate, timely reimbursement. This position is ideal for a revenue cycle professional who can independently troubleshoot complex claim issues and drive balances to resolution in a fast-paced, high-volume environment.

Position Overview for the Billing Analyst:

• Manage Medicare accounts receivable from billing through collections to support timely reimbursement
• Research, analyze, and resolve complex claim issues, including payment variances and outstanding balances
• Identify, work, and prevent denials by supporting appeals and following Medicare guidelines and compliance standards
• Partner with internal teams to obtain required documentation and ensure claims are processed accurately
• Utilize healthcare billing systems (Epic preferred) to document actions, track outcomes, and maintain productivity standards

Requirements for the Billing Analyst:

• 1+ years of experience with Medicare billing and collections
• Hospital revenue cycle experience
• Strong understanding of Medicare rules, regulations, and reimbursement processes
• Experience working accounts from billing through collections
• Ability to analyze and resolve claim issues independently

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Marketing Research & Insights Lead to join one of our top clients for an opportunity in Memphis, TN. This role sits within a Marketing Insights Center of Excellence, partnering with enterprise stakeholders to strengthen brand affinity and drive growth through donor-centric insights. You will lead high-visibility primary research initiatives from design through storytelling, informing brand, marketing, communications, and fundraising strategies.

Position Overview for the Marketing Research & Insights Lead:

• Lead end-to-end primary research projects, including research design, fielding, analysis, reporting, and post-study socialization across a portfolio of strategic initiatives.
• Partner cross-functionally with senior leaders and stakeholders to translate insights into actionable recommendations that shape brand, marketing, communications, and fundraising decisions.
• Build and manage brand health, segmentation, and testing programs (e.g., creative, message, and concept testing) to support enterprise priorities.
• Apply advanced methodology and analytical rigor across qualitative and quantitative approaches, ensuring best practices in sampling, weighting, and research execution.
• Develop compelling narratives and executive-ready presentations, leveraging data visualization and storytelling to drive clarity and decision-making.

Requirements for the Marketing Research & Insights Lead:

• Master’s degree in Business Administration, Market Research, Statistics, Marketing, Data Science, or related field (or equivalent experience) with 12+ years in an insights function
• Demonstrated expertise in advanced, customized research methodologies (e.g., segmentation, tracking, discrete choice/conjoint, max diff, ethnography, web usability)
• Strong applied research project management skills across qualitative and quantitative study design, instrument development, and stakeholder/vendor management
• Mandatory hands-on experience with SPSS (or comparable statistical software) and advanced proficiency in Excel and PowerPoint-based reporting
• Proven ability to communicate insights to Executive and Senior Leadership through clear storytelling, persuasive recommendations, and high-quality presentations

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Talent Acquisition Specialist to join one of our top clients for a remote opportunity. This role is focused on full-cycle recruiting within a regulated environment, supporting the hiring process for highly technical and scientific roles. The position offers flexibility to work remotely while engaging with a dynamic team involved in innovative projects.

Position Overview for the Talent Acquisition Specialist:

• Manage the entire recruitment process from job posting to candidate onboarding.
• Develop and execute sourcing strategies for hard-to-fill scientific and technical roles.
• Collaborate with hiring managers to understand staffing needs and define ideal profiles.
• Screen, interview, and coordinate candidate assessments ensuring compliance standards are met.
• Act as a brand ambassador for the organization in a highly regulated industry.

Requirements for the Talent Acquisition Specialist:

• 3+ years of full-cycle recruiting experience (corporate or agency)
• Experience recruiting in a regulated environment (e.g., government, defense, healthcare, financial services, etc.)
• GovCon recruiting exposure (cleared or non-cleared) and comfort navigating structured hiring processes
• Working knowledge of OFCCP / compliance-minded recruiting practices (documentation, dispositioning, audit readiness)
• Comfortable being on camera for screens, hiring manager meetings, and candidate interviews

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

$35-$40/hr #LI-REMOTE

IDR is seeking a Accounts Receivable Representative to join one of our top clients for an opportunity in Nashville, TN. Apply today to join a dynamic team! Position Overview for the Accounts Receivable Representative:

• Responsible for healthcare payment posting, including manual and electronic processes.
• Apply and reconcile remittances, EOBs, EFTs, ERAs, and 835 files to ensure accurate cash application.
• Investigate payment variances, allocate unapplied/lump sum payments across multiple accounts, and resolve denials efficiently.
• Work with payer rules and secondary/tertiary payment logic across multiple payers and dates of service.
• Partner with internal stakeholders as needed to support revenue cycle integrity and improve posting workflows.

Requirements for the Accounts Receivable Representative :

• 3–5 years of experience in healthcare payment posting (manual and electronic)
• Strong knowledge of EOBs, EFTs, ERAs, COB, and 835 file interpretation
• Familiarity with payer rules (Medicare, Medicaid, Commercial, Workers' Comp) and contractual adjustments/proration logic
• Prior experience with complex denial resolutions and reconciliation of unapplied payments
• Ability to use Interactant (HCS), WellSky, or other EMRs/payment posting systems comfortably

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Full Stack Developer to join one of our top clients for an opportunity in Dallas, TX. In this role, you’ll support a large-scale modernization initiative, working on both refactoring legacy applications and building new services in a modern engineering environment. This opportunity is within a fast-paced, technology-driven organization where you’ll collaborate with cross-functional teams to deliver scalable, cloud-based solutions.

Position Overview for the Full Stack Developer:

• Build and enhance applications across the full software development lifecycle (design, development, testing, deployment)
• Contribute to greenfield development as well as modernization and refactoring of existing platforms
• Design and develop microservices-based architectures and backend integrations
• Develop and support Backend-for-Frontend (BFF) services that power frontend experiences
• Leverage AWS services and AI-assisted development practices to improve delivery and quality

Requirements for the Full Stack Developer:

• Strong Go / Golang backend development experience
• Vue
• Hands-on experience designing and building microservices architectures
• Experience with Kafka and event-driven architectures
• Familiarity with AWS (AWS Lambda and API Gateway preferred)
• Experience building Backend-for-Frontend (BFF) services and working in a modern SDLC environment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid