Sarah Justmann

IDR is seeking a Technical Program Analyst - Google Workspace to join one of our top clients. This role involves managing and supporting Google Workspace and Chrome OS devices, ensuring optimal functionality and security for digital learning and administrative operations. The position requires strong technical support skills and experience with Google Admin Console, Chrome Management Console, and device deployment.

Position Overview for the Technical Program Analyst - Google Workspace:

• Manage and administer the Google Chrome Management Console for all GDC/GCI devices and users including Gmail, Calendar, Group, Shared Mailboxes, Google Sties, and associated policy and account management.
• Use information provided in the Admin Console to monitor every aspect of the Google Workspace domain, including usage, user status, storage, security, and file sharing.
• Manage and monitor sync tools and schedules to ensure proper logging, email alerts, and reports for all activities.
• Configure, deploy, and update Chromebooks, extensions, and educational applications.
• Enforce device and user policies, including content filters, sign-in restrictions, and security settings.
• Provide tier 1-2 technical support to teachers on Chrome OS and Google Workspace for education.
• Troubleshoot hardware, software, and connectivity issues related to Chrome devices.
• Collaborate with instructional technology teams to ensure compatibility of digital learning tools.
• Maintain accurate inventory records for Chrome devices and peripherals.
• Document support procedures, user guides, and troubleshooting steps.
• Analyze support trends to recommend improvements in device management and user experience.
• Monitor system performance, updates, and security compliance within the Chrome environment.

Requirements for the Technical Program Analyst - Google Workspace:

• 5+ years of experience providing IT support or systems administration preferably in an educational setting.
• Hands-on experience managing Google Workspace and Google Workspace for Education and Chrome OS devices.
• Proficiency with Google Admin Console, Chrome Management Console, and Google workspace.
• Proficiency in Apple products and Mac support.
• Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

 

IDR is seeking a Pega Modernization Lead to join one of our top clients for an onsite opportunity in Dallas, TX. This role involves managing large-scale Pega upgrade programs within the financial services industry, focusing on credit card disputes and collections operations. The position requires overseeing enterprise platform transformation, coordination across various business and technical teams, and ensuring seamless system integrations.

Position Overview for the Pega Modernization Lead:

• Leading end-to-end Pega modernization initiatives, including strategy, planning, testing, and deployment.
• Driving redesign of dispute and collections workflows, incorporating case management, decision logic, and automation.
• Managing integration across digital wallets, card servicing, payment networks, and settlement systems.
• Collaborating with stakeholders to define architecture, ensure compliance, and establish operational resilience.
• Leading organizational change management, training, and user adoption efforts.

Requirements for the Pega Modernization Lead:

• Experience leading Pega upgrades, migrations, or modernization programs within financial services.
• Deep knowledge of transaction processing, chargebacks, dispute resolution, collections, and recoveries.
• Experience designing enterprise dispute and collections workflows, including case management, business rules, routing, and decisioning.
• Experience integrating Pega with payment processors, card servicing platforms, payment networks, and other enterprise applications.
• Bachelor's degree.
• Manager-level consulting, banking, or financial services experience leading large-scale transformation initiatives.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a SAP IS-U Device Management & Transformation Analyst to join one of our top clients for an opportunity in Denver, Colorado. This role is part of a major enterprise transformation project within the utility industry, focused on system integration and data analysis across various SAP and connected enterprise applications. You will be working in a dynamic environment supporting complex system dependencies and technical architecture improvements.

Position Overview for the SAP IS-U Device Management & Transformation Analyst:

• Conduct cross-system impact analysis across SAP IS-U, Device Management, Work Management ERP, and connected enterprise applications.
• Evaluate dependencies associated with the SAP IS-U transformation and identify downstream impacts.
• Assess integration, data flow, system change, and solution risks.
• Support technical and business architecture, solution evaluation, and business case development.
• Analyze how Device Management and Work Management processes interact with the broader SAP environment.

Requirements for the SAP IS-U Device Management & Transformation Analyst:

• Hands-on SAP IS-U experience with demonstrable functional and technical knowledge.
• Experience with Device Management systems and their integration with surrounding applications.
• Strong Work Management ERP experience and knowledge of related business processes; IFS is beneficial but not mandatory.
• Understanding of how Device Management and Work Management interact with SAP and connected enterprise applications.
• Ability to analyze complex system landscapes and develop actionable recommendations.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $80-100/hr W2 #LI-Remote

IDR is seeking a Director of Data Center Operations to join one of our top clients for an opportunity in the Lubbock, TX area. This role involves leading the strategic and operational management of a mission-critical data center campus, ensuring high availability and reliability of infrastructure. The company operates within the technology and data services industry, focusing on delivering mission-critical solutions and supporting large-scale data center operations.

Position Overview for the Director of Data Center Operations:

• Lead the day-to-day and strategic operations of a growing, mission-critical data center campus.
• Oversee performance, reliability, and operational strategy across multiple facilities.
• Manage vendors, customer expectations, and ensure strict compliance with uptime, safety, and operational standards.
• Develop management teams and foster a culture of accountability, safety, and continuous improvement.
• Lead initiatives for expansion, project support, and operational excellence.

Requirements for the Director of Data Center Operations:

• 10+ years of relevant mission-critical, facilities, or data center experience.
• Proven leadership experience in a senior operations/facilities leadership role.
• Experience managing multiple buildings, a campus, or cluster of facilities.
• Strong understanding of critical facilities and MEP infrastructure.
• Experience in a 24x7 mission-critical environment.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Web Performance Engineer to join one of our top clients for an opportunity in Brentwood, Tennessee. This role focuses on optimizing frontend website performance to enhance user experience and drive eCommerce revenue. The company operates within the digital and eCommerce industry, emphasizing speed and customer journeys to improve business outcomes.

Position Overview for the Web Performance Engineer:

• Analyze and improve website performance using Core Web Vitals (LCP, INP, CLS).
• Investigate rendering, JavaScript, network, caching, image, and browser performance issues.
• Perform audits using Lighthouse, Chrome DevTools, WebPageTest, PageSpeed Insights, CrUX, and RUM tools.
• Partner with React.js and Next.js teams to optimize rendering, bundle size, code splitting, caching, and asset delivery.
• Collaborate with cross-functional teams to embed performance best practices into the development lifecycle.

Requirements for the Web Performance Engineer:

• 8+ years of frontend engineering experience with 3+ years dedicated to web performance optimization.
• Expertise in React.js, Next.js, JavaScript/TS, HTML5, and CSS3.
• Strong understanding of browser rendering, Core Web Vitals, networking, caching, CDN, and HTTP protocols.
• Experience with Lighthouse, Chrome DevTools, WebPageTest, PageSpeed Insights, CrUX, RUM, mPulse, or Dynatrace.
• Excellent analytical, troubleshooting, collaboration, and communication skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#Li-hybrid 

IDR is seeking a Business Process Analyst to join one of our top clients for a hybrid opportunity in Plano, TX. This role supports the company's professional services division, focusing on process documentation, analysis, and continuous improvement within North America. It is an exciting opportunity to work in a dynamic environment, partnering closely with business leaders to optimize processes and streamline delivery.

Position Overview for the Senior Business Analyst:

• Partner directly with the North America lead and the incumbent Senior Business Analyst on process analysis, documentation, and transformation activities.
• Conduct stakeholder interviews and working sessions to document how Professional Services work is currently performed across various departments.
• Gather and review existing process documentation, SOPs, work instructions, and supporting materials.
• Produce comprehensive process documentation packs, including interface specifications, SIPOC, BPMN swimlane models, and procedures.
• Author, validate, and publish standard operating procedures to ensure they are current and reflect actual practices.

Requirements for the Senior Business Analyst:

• 3+ years of experience as a Business Analyst, Senior Business Analyst, or Business Process Analyst.
• Strong experience documenting current-state processes and gathering business requirements across multiple stakeholders.
• Practical BPMN 2.0 modeling experience, including swimlane models with gateways and cross-actor handoffs.
• Experience authoring standard operating procedures, work instructions, or operational documentation.
• Demonstrated ability to facilitate stakeholder interviews, workshops, and process discovery sessions.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-hybrid

IDR is seeking a Pricing Strategy & Performance Improvement Consultant to join one of our top clients for a remote opportunity. This role involves supporting a commercial project related to pricing strategy, performance improvement, and commercial transformation. The position focuses on evaluating pricing models, identifying revenue opportunities, developing strategic recommendations, and partnering with senior executives.

Please note, this is initially a 6 to 8 week engagement but has the potential to extend further. 

Position Overview for the Pricing Strategy & Performance Improvement Consultant:

• Support and lead pricing strategy, pricing performance improvement, and commercial transformation engagements.
• Evaluate existing pricing models, commercial performance, customer/market data, and revenue opportunities.
• Identify actionable opportunities to increase revenue, improve margins, and optimize overall pricing performance.
• Develop strategic recommendations and translate findings into practical, executable solutions.
• Support implementation of pricing, sales, and commercial improvement initiatives.
• Conduct quantitative analysis, financial modeling, market research, and pricing analytics.
• Leverage AI-enabled tools to accelerate research, analytics, and development of client deliverables while independently validating outputs for accuracy.
• Partner directly with CEOs, C-suite executives, and senior client stakeholders.

Requirements for the Pricing Strategy & Performance Improvement Consultant:

• 8–10+ years of relevant experience in pricing strategy, commercial strategy, management consulting, or related areas.
• Strong background in pricing strategy and/or hands-on pricing implementation.
• Prior experience with top-tier strategy firms or recognized pricing consulting organizations is strongly preferred.
• Strong quantitative and analytical skills, including analyzing complex data, spreadsheets, financial information, and pricing models.
• Comfortable using modern AI tools to improve efficiency while maintaining strong independent analytical judgment.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote 

IDR is seeking a Controller to join one of our top clients for an opportunity in Birmingham, AL. This is a hands-on finance leadership role within a stable, long-established organization in a project-based services industry. You’ll lead accounting operations, strengthen controls and reporting, and partner with business leaders to improve job costing, margin visibility, and operational performance.

Position Overview for the Controller:

• Lead the overall finance and accounting function, including financial strategy, forecasting, cash flow, and executive-level reporting
• Oversee core accounting operations (GL, AP, AR) and ensure accurate, timely month-end close and financial statements
• Strengthen internal controls and audit readiness, ensuring compliance with GAAP and applicable regulations
• Partner with operational leaders to improve job costing, billing accuracy, WIP/margin visibility, and KPI reporting across business lines
• Drive process improvement and modernization of finance systems and workflows, with a focus on automation and better visibility

Requirements for the Controller:

• CPA required (active/in good standing)
• 10+ years of progressive finance/accounting leadership experience, including oversight of GL/AP/AR and financial reporting
• Proven experience leading audits and strengthening internal controls in a regulated or compliance-driven environment
• Background in project-based, construction, service, or similar operational environments with exposure to job costing and margin/WIP concepts
• Experience improving financial processes and/or optimizing ERP/accounting systems to increase accuracy, speed, and visibility

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Director of PR to join one of our top clients for an opportunity in Dallas, TX. In this leadership role, you will oversee a high-performing PR team while driving integrated communications strategies for a diverse roster of B2B and B2C clients. This is an exciting chance to shape brand narratives, elevate thought leadership, and deliver impactful media relations across multiple industries within a fast-paced agency environment.

Position Overview for the Director of PR:

• Lead PR strategy and execution for multiple client accounts across B2B and B2C audiences.
• Guide positioning and messaging, proactive media relations, and thought leadership initiatives.
• Serve as a trusted advisor to senior-level stakeholders, providing counsel on communications challenges and reputation management.
• Manage, mentor, and develop a team of PR professionals to ensure strong performance and growth.
• Partner with agency leadership to support client retention, new business opportunities, and overall agency growth.

Requirements for the Director of PR:

• 8–10 years of PR or communications experience, including prior agency experience.
• Proven ability to lead integrated PR campaigns across both B2B and B2C sectors.
• Demonstrated experience supporting clients across multiple industries (including areas such as food & beverage and banking).
• Exceptional writing, communication, and presentation skills with the ability to translate complex ideas into compelling stories.
• Strong strategic leadership skills with experience advising senior-level clients on reputation and communications strategy.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-hybrid