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Hailey Crabill

Senior Recruiter at IDR, Inc.
4.82
from 91 reviews
Jobs
Business Development Representative (Tampa, Florida)
Tampa, Florida, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 9/29/25

IDR is seeking a Business Development Representative to join one of our top clients in Tampa, FL. This role is pivotal in driving growth by generating new business opportunities and fueling the sales pipeline within the healthcare technology sector. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Business Development Representative:

• Engage in prospecting and qualifying leads, scheduling key meetings, and supporting the sales team to drive success. • Collaborate with the Manager of Business Development and other stakeholders to understand the competitive landscape and articulate the value proposition to prospective clients. • Utilize CRM systems to create and nurture new contacts and leads, actively building a pipeline of qualified sales opportunities. • Maintain up-to-date records of accounts and interactions, ensuring a seamless transition of qualified leads to the Account Executive team. • Provide feedback on programs and processes to ensure continuous optimization and improvement.

Required Skills for Business Development Representative:

• Strong communication skills with the ability to engage and articulate effectively over the phone and in email communications. • Familiarity with sales and marketing activities related to B2B operations, with a willingness to develop further in these areas. • Ability to establish credibility and rapport with new people, handling objections and educating prospects in a consultative manner. • Self-motivated with excellent organizational, time management, and follow-up skills. • Flexibility to adjust to dynamic work environments and contribute to team processes.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry-leading organizationClose-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership ProgramMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Benefits Specialist
Fountain Valley , California, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 10/20/25

IDR is seeking a Benefits Specialist to join one of our top clients in Fountain Valley, CA. This role is pivotal during the busy Open Enrollment period, where you will be the first point of contact for employees seeking guidance on their benefits. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Benefits Specialist:

• Serve as the primary contact for employees with benefits-related inquiries during Open Enrollment (October 27 - November 15).

• Manage a high volume of calls, providing clear and accurate information on health, dental, vision, life insurance, disability, retirement, and other benefits.

• Assist employees in understanding their benefit options, enrollment procedures, and eligibility requirements.

• Document all interactions in the call tracking system and continue to support inquiries post-Open Enrollment.

• Deliver exceptional customer service with patience, empathy, and professionalism.

Required Skills for Benefits Specialist:

• Minimum of 3 years of experience in employee benefits, benefits administration, or a related HR role.

• Strong knowledge of health & welfare benefits, retirement plans, and open enrollment processes.

• Exceptional communication skills with the ability to explain benefits clearly.

• Proficiency with call tracking systems and standard HR/benefits software.

• Ability to efficiently manage high call volumes while maintaining quality service.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Compensation Details: $38-41/hr W2

#LI-Hybrid


Sr. Enterprise Engineer
Nashville, Tennessee, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 10/6/25

IDR is seeking a Sr. Enterprise Engineer to join one of our top clients in Nashville, TN. This role is pivotal in designing and managing enterprise systems, ensuring their reliability and performance. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Sr. Enterprise Engineer:

  • Design and manage enterprise systems, providing tier 3 support and implementing preventive measures to address potential issues.

  • Lead medium to large projects, including developing project plans and managing resources.

  • Collaborate with clients to capture business requirements and architect technology-based solutions.

  • Implement vendor patches and upgrades, ensuring continuous availability and reliability of technologies.

  • Mentor junior team members and provide exceptional customer support.

Required Skills for Sr. Enterprise Engineer:

  • Bachelor's degree in Computer Science or a related field.

  • Minimum of 5 years of relevant experience.

  • MCSE certification (Microsoft Certified Solutions Expert) is required.

  • Proficiency in Nutanix virtualization, Storage Area Networking (SAN), and Microsoft technologies such as Windows Server and Exchange Server.

  • Experience with Citrix Metaframe, Veritas Storage Foundation, and identity management technologies.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry-leading organizationClose-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership ProgramMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite


Risk Adjustment Coders
Greensboro, North Carolina, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 9/15/25

IDR is seeking Risk Adjustment Coders to join one of our top clients in Greensboro, NC. This role is perfect for individuals passionate about coding education and eager to support healthcare professionals in accurately capturing Hierarchical Condition Categories (HCCs). If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Risk Adjustment Coders:

  • Conduct coding training sessions and educational programs for physicians, mid-levels, and support staff to enhance their understanding of HCCs.
  • ??Perform both prospective and retrospective chart reviews, providing assessments and tailored education to healthcare providers.
  • Abstract diagnosis codes from clinical notes to educate providers and staff on the significance of accurate HCC coding. Serve as a coding resource, promptly addressing inquiries and offering guidance to practices.
  • Collaborate with leadership to establish EMR access and participate actively in departmental meetings.

Required Skills for Risk Adjustment Coders:

  • High School Diploma or GED is required.
  • Must hold a Certified Coding Specialist (CPC) certification; CRC certification is preferred.
  • Possess 2-5 years of experience in Risk Adjustment coding.
  • Ability to work independently in a fast-paced environment.
  • Ownership of ICD10 coding books is highly preferred.

What's in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry-leading organization
  • Close-knit and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Program Manager
Memphis, Tennessee, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 9/1/25

IDR is seeking a Program Manager to join one of our top clients in Memphis, TN. This role offers a unique opportunity to lead and manage programs within a dynamic and innovative environment, particularly focusing on data center operations with an emphasis on AI technologies. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Program Manager:

  • Lead and manage complex programs within a data center environment, ensuring alignment with strategic objectives.

  • Collaborate with cross-functional teams to drive project success, leveraging Agile methodologies.

  • Oversee the transition of resources to a standard 40-hour workweek, while accommodating initial flexibility and extended hours.

  • Utilize your deep understanding of technical concepts to support program initiatives, without the need for hardware configuration.

  • Engage with stakeholders to ensure program goals are met and deliverables are achieved on time.

Required Skills for Program Manager:

  • Minimum of 10 years of experience in program management, particularly within data center environments.

  • PMP certification is mandatory; additional certifications such as ACP are highly desirable.

  • Strong familiarity with Agile practices and the ability to apply them effectively in program management.

  • In-depth understanding of core infrastructure components, including networking, compute, and storage.

  • Must be local to Memphis or willing to relocate prior to the start date.

What's in it for you?

  • Competitive compensation package

  • Full Benefits; Medical, Vision, Dental, and more!

  • Opportunity to get in with an industry-leading organization

  • Close-knit and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets

  • Employee Stock Ownership Program

  • Medical, Dental, Vision, and Life Insurance

  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

     

Operations Support Specialist
Hartford, Connecticut, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 10/13/25

IDR is seeking an Operations Support Specialist to join one of our top clients in Hartford, CT. This role is pivotal in providing exceptional customer service and conducting medical assessments over the phone for potential clients interested in long-term care benefits. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Operations Support Specialist:

Conduct telephonic interviews and provide outstanding customer service. Verify personal information and administer cognitive screening tests. Accurately document personal health information while ensuring compliance with regulations. Respond to inquiries regarding long-term care benefits and communicate underwriting decisions. Collaborate with our client's team to support operational measures and service standards.

Required Skills for Operations Support Specialist:

Associate's degree or equivalent experience in the healthcare industry. 1-3 years of experience in a medical office, pharmacy, or similar setting. Proficiency in medical terminology, particularly related to prescription drugs. Strong communication skills with the ability to adapt tone and inflection to client needs. Excellent data entry skills with a keen attention to detail and accuracy.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row


Monitoring & Automation Administrator
Suwanee, Georgia, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 9/10/25

IDR is seeking an Monitoring & Automation Administrator to join one of our top clients in Suwanee, GA. This role is pivotal in ensuring the seamless deployment and maintenance of observability tools, with a focus on automation and integration across various platforms. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Monitoring & Automation Administrator:

  • Develop and sustain monitoring dashboards, alerts, and SLO/SLA reporting using Dynatrace as the primary tool.

  • Design and implement automated workflows utilizing tools such as Ansible, Terraform, and ServiceNow.

  • Collaborate with infrastructure and application teams to integrate telemetry and logging standards effectively.

  • Utilize AI/ML features in observability platforms to enhance alert accuracy and root cause analysis.

  • Engage in incident response activities, including after-action reviews and proactive system improvements.

Required Skills for Monitoring & Automation Administrator:

  • Minimum of 3 years of experience in IT infrastructure, DevOps, or SRE with a focus on monitoring and automation.

  • Proficient in observability platforms like Dynatrace, Datadog, or Grafana.

  • Skilled in scripting languages such as Python, PowerShell, or Bash.

  • Strong understanding of telemetry concepts, including logs, metrics, traces, and events.

  • Experience with hybrid cloud environments, including AWS, Azure, and on-premises systems.

What's in it for you?

  • Competitive compensation package

  • Full Benefits; Medical, Vision, Dental, and more!

  • Opportunity to get in with an industry leading organization

  • Close-knit and team-oriented culture

Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets

  • Employee Stock Ownership Program

  • Medical, Dental, Vision, and Life Insurance

  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

    #LI-Onsite

Sr. ServiceNow Platform Engineer
Dallas, Texas, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 10/27/25
IDR is seeking a Sr. ServiceNow Platform Engineer to join one of our top clients remotely. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Responsibilities for the Sr. ServiceNow Platform Engineer: In this role, you will configure and customize ServiceNow modules, develop workflows, and build custom applications while ensuring performance, maintainability, and adherence to security standards. You will partner with business analysts and stakeholders to translate requirements into technical solutions, support platform upgrades, and stay ahead of industry trends. Required Skills for the Sr. ServiceNow Platform Engineer:
  • 8+ years of hands-on ServiceNow engineering with ownership of large-scale, enterprise deployments (not just admin/analyst work).
  • Deep expertise with ITSM, HRSD, FSM or other Service Now Modules
  • Experience with integrations (REST, SOAP, APIs) and scripting (JavaScript, Glide)
  • Strong knowledge of ServiceNow architecture, data models and best practices
  • Proven success on projects with large-scale deployments of ServiceNow
  • Familiarity with ITIL processes
What's in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture
 Why IDR?
  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
#LI-Remote

Lead Epic Applications Analyst
Austin, Texas, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 10/13/25
IDR is seeking a Lead Epic Applications Analyst with emphasis on  Prelude/Cadence  to join one of our top client in the healthcare space. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!  *Our client can only hire from the following states; Texas, Arizona, Florida, Connecticut, Georgia, Michigan, Ohio, and North Carolina. *  Overview: The Lead Epic Applications Analyst will serve as the technical leader for their applications and provide guidance to the Senior Epic Application Analysts and Epic Application Analysts within their areas. The Lead Epic Applications Analyst will also lead collaborative work between the Epic team in cross-application efforts including the Cogito team. This role encompasses all the job duties of the Senior Epic Applications Analyst role which include serving as the Subject Matter Expert and technical point of contact for their application areas taking lead in primary areas of work including projects, changes, and the highest point of break/fix escalation. They demonstrate full use and application of standard principles, theories, and concepts related to their technical discipline, and provide solutions to a variety of complex problems. They manage user requirements, develop, and implement systems for complex processes. Responsibilities: Leadership:
  • Leads and mentors other Senior and Epic Analysts on the team.
  • Provides guidance and tools to support team performance and professional growth.
Collaboration & Communication:
  • Facilitates cross-functional discussions with operational leaders, analysts, training, and Cogito (reporting) teams.
  • Acts as a liaison between IT and clinical/business operations to ensure system integrity and alignment.
System Design & Optimization:
  • Leads system design, build, testing, and maintenance of Epic applications.
  • Identifies workflow inefficiencies (e.g., denials, care gaps) and collaborates on improvement initiatives.
  • Coordinates and implements system changes and supports Epic upgrades.
Technical Support & Troubleshooting:
  • Provides tier 3 technical support and escalates complex issues.
  • Tracks and manages support tickets, ensuring timely resolution per SLAs.
Governance & Project Management:
  • Manages change control, tracks KPIs, and contributes to strategic planning.
  • Coordinates with vendors and governance teams to meet project timelines and business needs.
Training & Documentation:
  • Reviews training materials and documentation.
  • Supports trainers in ensuring materials are current with system updates.
Ongoing Learning & Travel:
  • Maintains expertise in Epic systems and EHR standards.
Top Skills:
  • High School Diploma with 10+ years of experience supporting healthcare IT or healthcare applications or Bachelor's Degree with 7+ years of experience supporting healthcare IT or healthcare applications.
  • 5+ years in an Analyst role supporting Epic's Electronic Health Record (EHR) for Patient Access Suite (Cadence and Prelude)
  • Cadence and Prelude Certifications 
  • Experience in Prelude and Cadence as their primary Epic applications for building work queues, using rules, building decision trees and referrals, & authorizations workflows
Nice to Have:
  • Experience with MyChart
  • Resolute Professional Billing and Resolute Claims
  • HIM Suite (HIM, Identity and Release of Information)
What’s in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture
 Why IDR?
  • 27+ Years of Proven Industry Experience in 4 major markets
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
#LI-Remote

Python Developer
New York City, New York, United States
CONTRACT TO HIRE
  • TERMS: contract to hire
  • START DATE: 10/6/25

IDR is seeking a Python Developer to join one of our top clients in our client's NYC. This role is an exciting opportunity for a developer with strong Python skills to collaborate with the Actuary team, IT data team, and primary vendor, supporting the Actuarial Modeling and Data Management Platform.

Position Overview/Responsibilities for the Python Developer:

  • Contribute to the development and enhancement of platform features using Python.

  • Assist in building data pipelines and integration workflows to support actuarial modeling.

  • Collaborate with senior developers on performance tuning and application reliability.

  • Engage in testing, verification, and deployment of technical solutions.

  • Provide day-to-day assistance for incidents, user queries, and troubleshooting.

Required Skills for Python Developer:

  • Strong proficiency in Python with hands-on project or professional experience.

  • Understanding of software development principles, including testing, debugging, and version control.

  • Basic knowledge of data management, SQL, and cloud technologies (AWS/Azure).

  • Effective communication skills and ability to work in cross-functional teams.

  • Willingness to learn and adapt, with exposure to C++ being a plus.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid