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IDR is seeking a WebEx Contact Center Support Lead to join one of our top clients in a dynamic and remote work environment with travel opportunities in the Eastern or Central time zones. This role is pivotal in establishing and leading an internal WebEx Contact Center support function. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the WebEx Contact Center Support Lead:
Serve as the primary hire responsible for developing and enabling a WebEx Contact Center support team.
Balance individual contributor tasks with supervisory responsibilities, providing guidance and technical direction to Tier 1 and Tier 2 support analysts.
Lead and support migrations and platform transitions to WebEx Contact Center, ensuring operational readiness and stability.
Oversee daily Tier 2 support operations, including ticket queue management, prioritization, and SLA compliance.
This is a 1-year contract position with the potential for conversion.
Required Skills for WebEx Contact Center Support Lead:
Hands-on experience supporting WebEx (Cisco) Contact Center in a Tier II or senior support capacity.
Strong ability to teach, mentor, and train technical teams on tools, processes, and best practices.
Experience with migrations, transitions, or platform rollouts for contact center technologies.
Self-motivated with excellent communication, problem-solving, and critical-thinking skills.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry-leading organizationClose-knit and team-oriented cultureWhy IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership ProgramMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row#LI-Remote
IDR is seeking a Architect II - Supply Chain to join one of our top clients for an opportunity in Denver, CO. This role is within a leading company specializing in wireless supply chain solutions, focusing on innovative architecture development to optimize operational efficiency.
Position Overview for the Architect II - Supply Chain:
Requirements for the Architect II - Supply Chain:
What's in it for you?
Why IDR?
IDR is seeking a Data Engineer to join one of our top clients for an opportunity in Brentwood, TN. This role supports marketing automation and strategic data initiatives within a dynamic organization focused on campaign orchestration, personalization, and data integration across channels. The position is hands-on and heavily technical, requiring strong data pipeline management and migration expertise.
Position Overview for the Data Engineer:
Requirements for the Data Engineer:
What's in it for you?
Why IDR?
IDR is seeking a Server Infrastructure Advisor 1 to join one of our top clients in Nashville, TN. This role is perfect for a skilled IT Infrastructure Engineer with a passion for storage solutions and VMware virtualization technologies. You will be instrumental in designing, implementing, and maintaining robust storage systems and virtualized environments. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Server Infrastructure Advisor 1:
• Collaborate with cross-functional teams to design and implement storage solutions that meet business needs, including SAN, NAS, and DAS systems. • Manage VMware virtualization infrastructure, ensuring optimal performance and resource allocation for ESXi hosts and vCenter servers. • Develop and execute comprehensive backup and disaster recovery strategies to ensure data integrity and minimal downtime. • Provide technical support and troubleshooting for storage and virtualization issues, participating in on-call rotations for critical incidents. • Identify and implement infrastructure optimization opportunities, leveraging automation and scripting for efficiency.
Required Skills for Server Infrastructure Advisor 1:
• Proven experience in IT infrastructure with a focus on storage and VMware virtualization. • Strong knowledge of storage technologies and VMware tools, including ESXi and vCenter. • Excellent problem-solving skills and the ability to troubleshoot complex technical issues. • Bachelor's degree in Computer Science, Information Technology, or a related field. • Relevant certifications such as VMware Certified Professional (VCP) are a plus.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented cultureWhy IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row#LI-ONSITE
Registered Nurse (RN) – Maternity Care & Labor and Delivery
Location: Brunswick, GA
Department: Maternity Care Center
Status: Full-Time
Schedule: Nights (3x12) 6:45PM – 7:15AM
As a Registered Nurse in our Maternity Care Center, you will play a vital role in providing comprehensive, compassionate care to patients throughout their childbirth journey—from antepartum through postpartum, including active labor and delivery. This is more than a career; it’s a calling to support patients during one of the most meaningful times in their lives.
Key Responsibilities:
Labor & Delivery:
• Monitor labor progression, fetal heart rate, and maternal vital signs.
• Assist obstetricians and midwives with vaginal and cesarean deliveries.
• Perform immediate newborn assessments including Apgar scoring and initiation of breastfeeding.
• Provide emotional and physical support to laboring patients and their families during delivery.
Antepartum & Postpartum Care:
• Deliver safe, evidence-based nursing care to expectant mothers experiencing complications but not in active labor.
• Provide postpartum care, including assessment and monitoring of mothers after birth.
• Support and educate mothers on breastfeeding, recovery, and newborn care.
• Assist with basic newborn care and ensure a safe transition for both mother and baby.
General Nursing Duties:
• Coordinate and manage care for assigned patients using clinical judgment, nursing knowledge, and decision-making skills.
• Communicate and collaborate effectively with multidisciplinary healthcare teams to ensure optimal patient outcomes.
• Utilize hospital resources efficiently, including staff, equipment, and supplies, to support patient care.
• Maintain a positive, professional relationship with patients, families, and coworkers by demonstrating compassion, empathy, and respect.
Qualifications:
• Graduate of an accredited Nursing Program (Diploma, Associate’s, or Bachelor’s Degree in Nursing).
• Current and unrestricted RN license in the State of Georgia.
• Previous experience in Labor & Delivery and/or Maternity Care strongly preferred.
• BLS and NRP certifications required (or must be obtained within a designated time frame after hire).
• Excellent communication, critical thinking, and patient assessment skills.
Why Work with Us?
• We are mission-focused to provide safe, quality, accessible, and cost-effective care to meet the health needs of the people and communities it serves.
• Our workplace is as pleasant and rewarding as the setting we enjoy outside of work -- imagine stepping out of your workspace and into a world of scenic beauty, outdoor recreational activities, mild winters, natural beaches, fine dining, and a full array of cultural and colonial historic attractions.
• The chance to work within a culture that is collegial yet professional, has exceptional career-advancement potential, and work/life balance that is practically unparalleled.
• Our facility will allow you to use, sharpen, and add to your skills without having to commute to a large city environment.
• We offer competitive salaries and a comprehensive benefits package which includes generous Paid Time Off, tuition reimbursement, and wellness programs.
IDR is seeking a Coding Educator (Pro Fee) to join one of our top clients in Sacramento, California. This role is perfect for those passionate about enhancing audit accuracy, documentation integrity, and clinician engagement. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Coding Educator (Pro Fee):
Lead and deliver focused coding education in ASC, surgery, and outpatient settings. Conduct comprehensive chart reviews and coding accuracy audits. Present findings and provide guidance directly to physicians and coding teams. Identify trends and documentation gaps to develop targeted education plans. Support initiatives for documentation improvement and audit readiness.
Required Skills for Coding Educator (Pro Fee):
Active coding certifications: CPC (AAPC) or CCS/CCS-P (AHIMA). Strong experience in Pro Fee environments, including education and auditing. Excellent communication skills for presenting to clinicians and driving coding standards. Reside within the client's geographic footprint in California, with the ability to travel locally. Willingness to transition to a permanent role after a 13-week assignment.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented cultureWhy IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row #LI-HybridIDR is seeking a Angular Developer III to join one of our top clients for an opportunity in Denver, Colorado. This role is within a dynamic software development team focused on creating high-performance web applications for the healthcare industry, emphasizing modern front-end technologies and seamless user experiences.
Position Overview for the Angular Developer III:
Requirements for the Angular Developer III:
What's in it for you?
Why IDR?
IDR is seeking a Cloud Engineer IV to join one of our top clients for an opportunity in Denver, Colorado. This role is ideal for professionals with extensive experience in cloud architecture and management, working within a dynamic environment focused on cloud solutions and digital transformation.
Position Overview for the Cloud Engineer IV:
Requirements for the Cloud Engineer IV:
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Why IDR?
IDR is seeking a Employee Relations Specialist to join one of our top clients for an opportunity in Alpharetta, GA. The position focuses on managing workplace relationships, ensuring compliance, and fostering a positive organizational culture.
Position Overview for the Employee Relations Specialist:
Requirements for the Employee Relations Specialist:
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Why IDR?
IDR is seeking a Collections Operations Specialist to join one of our top clients for an opportunity REMOTE! This role belongs to a prominent utility and energy industry company focused on retail services. The position emphasizes analyzing accounts and supporting collection and disconnect processes to ensure customer account accuracy and timely service.
Position Overview for the Collections Operations Specialist:
Requirements for the Collections Operations Specialist:
What's in it for you?
Why IDR?
